Courtyard by Marriott New Orleans Metairie

Hotels
•
Courtyard by Marriott
9 (331 reviews)
2 Galleria Boulevard , Metairie , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location
Cons:
Check-in issues
Humidity in the room
Some amenities not available

Categories

Cleanliness
8.39
Clean and well maintained, but issues with humidity and unmade rooms noted.
Service
9.36
Staff was friendly and helpful, despite some check-in issues.
Location
9.4
Great location, safe area with easy access.
Room Quality
8.85
Comfortable rooms with modern furnishings, but some issues with humidity.
Amenities
9.38
Good amenities including a gym, pool, and café.
Value for Money
8.84
Standard quality for this hotel tier.
Food and Beverage
8.39
Breakfast and food received positive feedback, but absence of complimentary breakfast noted.
Overall Experience
9.36
Positive experiences overall, but a few specific issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:12

Property Description

Convenient Amenities
Located just 7 miles from Louis Armstrong New Orleans International Airport, Courtyard New Orleans Metairie offers free Wi-Fi, a 24-hour convenience store, and a launderette. Guests can relax in the outdoor pool, hot tub, or fitness center.

Comfortable Rooms
Each room is equipped with a cable TV, ironing facilities, hair dryer, and tea/coffee-making facilities for a comfortable stay.

On-Site Dining
Enjoy delicious meals at Bistro Restaurant, serving breakfast, dinner, and Starbucks beverages.

Experience the best of New Orleans at Courtyard New Orleans Metairie, close to popular attractions like Saenger Theatre, Audubon Aquarium, and Harrahs Casino. Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 331 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
D
Danielle • solo_traveller • us
10
2026-03-21 • via Nuitee
H
Henry • solo_traveller • za
1
Terrible
Pros:

Location

Cons:

Reception was rude and unprofessional. There was no hot water in my room

2026-03-19 • via Nuitee
R
Rachel • family_with_children • us
10
We would stay here again
Pros:

Clean with nice staff

Cons:

Beds were not comfortable

2026-03-17 • via Nuitee
S
SAVOY • solo_traveller • us
8
Stay was short, but would not recommend a longer stay!
Pros:

Room was nice, staff was nice

Cons:

Bathroom a little cramped, no restaurant to speak of, no lounge, wasn’t given information about no housekeeping on a daily basis, had to ask for them to empty the trash cans and provide new clean towels!

2026-03-17 • via Nuitee
K
Kimiyia • family_with_children • us
10
Pros:

The staff was amazing!! I want to give a special thank you to Roxy. She was amazing helping with reservations and going above and beyond 🥰

2026-03-16 • via Nuitee
T
Tore • couple • us
5
Cons:

price gouging

2026-03-10 • via Nuitee
M
Mike • extended_group • us
10
Excellent hotel…5 stars!!! ⭐️⭐️⭐️⭐️⭐️
Pros:

Very clean. Staff members were friendly, courteous, and efficient. Comfy rooms, beds, and LOVED the shower!

Cons:

I didn’t like that we could only stay one night!

2026-02-10 • via Nuitee
J
John • couple • us
9
Short & sweet.
Pros:

Was not able to have breakfast as we had to leave too early.

Cons:

Not open early enough.

2026-01-20 • via Nuitee
S
Shikeitha • couple • us
6
2026-01-20 • via Nuitee
B
Brad • couple • us
9
2026-01-19 • via Nuitee
F
Fellipone • couple • us
10
2026-01-19 • via Nuitee
A
Amyri • couple • us
10
2026-01-19 • via Nuitee
S
Sherrie • solo_traveller • us
10
Comfortable stay and can’t say enough about the friendly staff
Pros:

Location, parking and super friendly staff

Cons:

There was nothing I didn’t like

2026-01-19 • via Nuitee
S
Shannon • extended_group • us
5
Disappointed
Pros:

I liked the service received in the food area. The staff was friendly and helpful, and the food was good.

Cons:

The fact that my TV didn’t work and the water pressure in the shower was horrible. It was too late to call downstairs. It had been a long drive in and I didn’t feel like moving to another room so late in the night.

2026-01-19 • via Nuitee
D
Donna Daniel • family_with_children • us
9
Bed need
Pros:

Good location, nice staff members

Cons:

One of the mattress on the bed closest to bathroom needs to be replaced

2026-01-14 • via Nuitee
M
McLain • solo_traveller • us
9
2025-12-30 • via Nuitee
C
Charlotte • extended_group • us
9
Pros:

good , safe location

Cons:

hi

2025-12-29 • via Nuitee
M
Michael • solo_traveller • us
10
Pros:

Breakfast was outstanding. Great staff.

Cons:

Pillows.

2025-12-28 • via Nuitee
T
Trey • family_with_children • us
10
2025-12-26 • via Nuitee
R
Rita • couple • us
8
2025-12-20 • via Nuitee