Sonesta Select Detroit Novi

Hotels
Sonesta Select
8 (564 reviews)
42700 West 11 Mile Road , Novi , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Location
Service
Friendly staff
Cons:
Cleanliness issues
Miscommunication about bookings
Lack of breakfast items

Categories

Cleanliness
6
Multiple reviews mention dirty rooms and poor cleanliness.
Service
10
Generally positive feedback on staff interactions and service despite some issues.
Location
10
The location is frequently cited as a strong point with nearby amenities.
Room Quality
7
Room quality received mixed reviews; some mentioned outdated or uncomfortable conditions.
Amenities
7
Lack of advertised amenities like breakfast negatively affected ratings.
Value for Money
9
Rated reasonably considering location and pricing.
Food and Beverage
6
Complaints regarding breakfast offerings and lack thereof.
Overall Experience
9
Overall experience was generally positive despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:00

Property Description

Convenient Location
Sonesta Select Detroit Novi is strategically situated just 2 miles from the Rock Financial Showplace Conference and Expo Center, making it an ideal choice for business travelers attending events in the area. Additionally, the hotel is also in close proximity to popular shopping destinations such as Twelve Oaks Mall and Fountain Walk Mall.

Modern Amenities
Enjoy a relaxing stay with access to the indoor pool and fitness center at Sonesta Select Detroit Novi. Stay connected with complimentary Wi-Fi throughout the property and unwind in guest rooms featuring cable TV, in-room movies, a work desk, and an ergonomic chair.

On-Site Convenience
Indulge in the convenience of the 24-hour on-site store offering a variety of grab-and-go options for meals, snacks, and drinks, ensuring you have everything you need right at your fingertips during your stay at Sonesta Select Detroit Novi.

Book your stay at Sonesta Select Detroit Novi for a seamless blend of comfort and convenience during your visit to Detroit.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with pets, please note that an extra charge of $75 per pet, per stay applies. A maximum of 2 pets per room is allowedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Location

Guest Reviews

8
Based on 564 reviews
Cleanliness: 6
Service: 10
Location: 10
Room Quality: 7
Amenities: 7
Value for Money: 9
Food and Beverage: 6
Overall Experience: 9
J
James solo_traveller us
1
2026-07-23 via Nuitee
J
Justin solo_traveller us
4
Pros:

The convenient location

Cons:

No one came to clean room all days there, pool was very cold, not very nice staff

2026-07-23 via Nuitee
L
Lawrence solo_traveller us
7
2026-07-18 via Nuitee
D
Dickhausen solo_traveller us
7
Pros:

Location is perfect. Right by the freeway, shopping but far enough away where its quiet and peaceful.

Cons:

The pool was freezing. This whole trip was centered around taking the kids swimming. Water was to cold for the adults to get in or the kids to comfortably enjoy it.

2026-07-15 via Nuitee
B
Brittany couple us
10
Clean good location friendly staff
Pros:

Location room

Cons:

The no breakfast on Saturday or Sunday

2026-07-13 via Nuitee
M
Markus extended_group de
7
2026-07-09 via Nuitee
A
AKIRA couple us
10
2026-07-06 via Nuitee
D
Dominique solo_traveller us
5
Wouldn’t stay again
Pros:

There wasn’t allot of guest

Cons:

Not a lot of amenities! Hotel needs to be updated. Very limited breakfast options. ( not free) horrible coffee. Room wasn’t the best and balcony was really small and dirty.

2026-07-05 via Nuitee
M
MARK family_with_children us
6
Cons:

I made reservations for four nights, only stayed for three night and now I can’t get a refund for the one day I pre paid for! I’m getting the run around , your staff lied and said they could reach anyone at the location I stayed at.. I called and person answered on the second ring.

2026-06-30 via Nuitee
T
Tiffany couple us
3
Not a clean experience
Pros:

The hotel is not clean you can feel the film on the carpet in the room. The hallways smell terrible. There was hair in the bed upon arrival

Cons:

Everything’s

2026-06-21 via Nuitee
T
TAKERU solo_traveller jp
4
2026-06-14 via Nuitee
A
Angela extended_group us
10
Very comfortable
Pros:

Everything was nice and clean and the staff where great

Cons:

It has a lot of food places to eat and a Walmart and bank close by in walking distance

2026-06-09 via Nuitee
S
sobh solo_traveller us
1
2026-06-04 via Nuitee
C
Chung solo_traveller us
3
Pros:

조용했다

Cons:

직원 불친절

2026-06-04 via Nuitee
T
Tonya solo_traveller us
6
2026-06-01 via Nuitee
A
Avinash solo_traveller us
3
Overall, the stay fell far below expectations, with cleanliness concerns, a malfunctioning shower, poor room amenities,
Pros:

Not satisfied

Cons:

I am disappointed with the condition of the room and service during my stay. The main issues were:

Strong smoke odor in a non-smoking room.

Unpleasant odor in the bathroom.

Leaking and malfunctioning shower.

Inadequate toiletries; items appeared partially used.

Rude and unprofessional customer service.

Refusal to provide a complimentary bottle of water in a discourteous manner.

These issues negatively affected my stay, and I would appreciate your review and resolution of this matter.

2026-06-01 via Nuitee
A
Alexandria couple us
10
Great views for the location. Was extremely shocked
Pros:

The sunset was insane. Very nice and clean overall but the balcony overlooking the sunset was amazing.

2026-05-30 via Nuitee
K
Kathryn solo_traveller us
3
2026-05-28 via Nuitee
R
ReesRick solo_traveller us
9
2026-05-23 via Nuitee
E
Elisaveta family_with_children ca
6
Pros:

I liked i could open balcony door, quiet and friendly.

Cons:

No breakfast on weekends, no place to replenish your water bottle, pool is cold

2026-05-18 via Nuitee