Sonesta Select Detroit Novi

Hotels
•
Sonesta Select
8 (571 reviews)
42700 West 11 Mile Road , Novi , US
+1 248-380-1234

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Location
Service
Friendly staff
Cons:
Cleanliness issues
Miscommunication about bookings
Lack of breakfast items

Categories

Cleanliness
6
Multiple reviews mention dirty rooms and poor cleanliness.
Service
10
Generally positive feedback on staff interactions and service despite some issues.
Location
10
The location is frequently cited as a strong point with nearby amenities.
Room Quality
7
Room quality received mixed reviews; some mentioned outdated or uncomfortable conditions.
Amenities
7
Lack of advertised amenities like breakfast negatively affected ratings.
Value for Money
9
Rated reasonably considering location and pricing.
Food and Beverage
6
Complaints regarding breakfast offerings and lack thereof.
Overall Experience
9
Overall experience was generally positive despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:00

Property Description

Convenient Location
Sonesta Select Detroit Novi is strategically situated just 2 miles from the Rock Financial Showplace Conference and Expo Center, making it an ideal choice for business travelers attending events in the area. Additionally, the hotel is also in close proximity to popular shopping destinations such as Twelve Oaks Mall and Fountain Walk Mall.

Modern Amenities
Enjoy a relaxing stay with access to the indoor pool and fitness center at Sonesta Select Detroit Novi. Stay connected with complimentary Wi-Fi throughout the property and unwind in guest rooms featuring cable TV, in-room movies, a work desk, and an ergonomic chair.

On-Site Convenience
Indulge in the convenience of the 24-hour on-site store offering a variety of grab-and-go options for meals, snacks, and drinks, ensuring you have everything you need right at your fingertips during your stay at Sonesta Select Detroit Novi.

Book your stay at Sonesta Select Detroit Novi for a seamless blend of comfort and convenience during your visit to Detroit.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with pets, please note that an extra charge of $75 per pet, per stay applies. A maximum of 2 pets per room is allowedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Location

Guest Reviews

8
Based on 571 reviews
Cleanliness: 6
Service: 10
Location: 10
Room Quality: 7
Amenities: 7
Value for Money: 9
Food and Beverage: 6
Overall Experience: 9
B
Bridget • family_with_children • us
9
Our stay
Pros:

The beds were very comfortable, the location was great for what we had planned . The room was clean

Cons:

I didnt like how you have to pay for breakfast when it states that the breakfast is free on the booking site. I didnt like walking down the halls and seeing pieces of the doors wrapped off and some wall paper had holes in it and how nasty or old the carpet looked and stained up considering I know this place is barely new. And you shouldn't charge a fee for pets when your hotel is pet friendly . . Should do better on getting stains out of furniture and carpet .

2026-10-21 • via Nuitee
E
Emmanuelle • solo_traveller • fr
5
Deceptif.
Pros:

L'etablissement est facile d'accès. Les places de parking sont nombreuses.

Cons:

- Avoir reserver une chambre king size avec canapé et Balcon sur Booking et de me voir attribuer une chambre pour handicapés avec deux lits sans canapé.
- la literie est mauvaise (matelas bosselé, oreillers inconfortables)
- la propreté laisse à desirer (taches sur moquettes, baignoire avec cheveux des precedents locataires), le menage n'est jamais passé sur les 3 nuitées de mon séjour, et aucune indication qu'il ne passerait pas/ comment leurs indiquer de passer.

2026-10-19 • via Nuitee
O
Odie • family_with_children • us
7
2026-10-18 • via Nuitee
T
Tim • couple • us
3
Very disappointing and below average location.
Cons:

Hotel was allowing guests to smoke pot in their rooms which then allowed the odor to hang around the floor and rooms. Carpets was and needs to be cleaned or replaced. Previously lived in Novi and was visiting friends. This hotel should be removed from Bookings website will never stay here again.

2026-10-14 • via Nuitee
M
Marwan • couple • us
9
2026-10-09 • via Nuitee
A
Antonio • solo_traveller • us
10
2026-09-19 • via Nuitee
J
Jingler • couple • us
8
2026-09-18 • via Nuitee
T
Toni • couple • us
1
Trashy
Cons:

The front desk lady was missing for about 45 minutes. Called the hotel and they could not help find her. There were other ppl trying to check in as well. Room stunk, floor was stained pretty bad. Couch was wildly disgusting, looked like someone peed all over it. Sliding door to the balcony door also would not lock. Then they wanted a $100 deposit, like we could possibly make it any worse.😳 The one photo looks like butt cheeks on the couch.

2026-09-14 • via Nuitee
J
Josh • family_with_children • us
6
Never again. Has to be better options
Pros:

Out dated, the lights in the room were small and did not work. TV was small, and not channel listing Breakfast not included on weekends what a joke. Will not be staying here again.

Cons:

Enough parking, free WiFi

2026-09-14 • via Nuitee
M
Miller • solo_traveller • us
8
Pros:

Pet friendly, the staff was exceptional. Our font desk clerk was very helpful with extending our stay

Cons:

Honestly everything was great, if I had any complaint it would be the pool was cold...other than that everything was accommodating and great.

2026-09-10 • via Nuitee
D
Damon • solo_traveller • us
5
2026-09-09 • via Nuitee
V
Vondenhuevel • extended_group • us
6
2026-09-08 • via Nuitee
J
James • couple • us
9
Restful
Pros:

Peaceful

Cons:

No microwave inside the room

2026-09-08 • via Nuitee
J
Jillaine • family_with_children • us
6
Was good, in a pinch.
Pros:

Close to home during extended power outage.

Cons:

Dated. Wallpaper around shower was peeling, tub was so slippery, I almost fell, reserved deluxe room so that we would have microwave but there was nothing microwave. On second night, our room keys were deactivated so had to go back to the front desk to reactivate. Not enough towels and front desk said they didn’t have more. Also there were no more towels in the pool area.

2026-09-07 • via Nuitee
영진 • solo_traveller • kr
8
2026-09-06 • via Nuitee
H
HARUTAKA • solo_traveller • jp
3
もう少しお金を出して他のホテルを選ぶべき。
Pros:

スーパーや飲食店が近く便利

Cons:

ベッドや枕はおそらく前の客から交換されていないと感じるほど汚れや、臭いがついていた。トイレの便器も清掃が行き届いていない。一週間泊まったが部屋の清掃は一度もなかった。朝食は値段に対して質、量共に最悪。提供時間が短く、週末は朝食の提供がない。wifiは接続が不安定。ランドリーは、洗濯機と乾燥機が1台づつしかなく、客室の数に対して足りて無い。アメニティは質が悪い。客室のコンセントが緩く、殆ど使えない。テレビが古い。シャワーの温度調整が難しく、水圧は非常に弱い

2026-09-05 • via Nuitee
T
Tammy • family_with_children • us
10
It was all great but the pool
Pros:

Great location, clean facilities and great staff

Cons:

The pool was ice cold 😭

2026-09-05 • via Nuitee
R
Rhonda • couple • us
7
2026-09-02 • via Nuitee
Y
Yulia • extended_group • ca
8
Cons:

the overall cleaning of the hotel should get improved

2026-08-24 • via Nuitee
T
Tiffany • couple • us
6
2026-08-21 • via Nuitee