MainStay Suites Mt Laurel - Philadelphia

Hotels
•
Main Stay Suites
6 (408 reviews)
450 Century Parkway , Mount Laurel , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Uncomfortable room conditions

Categories

Cleanliness
3.33
Multiple reviews indicated issues with cleanliness including roaches and dirty rooms.
Service
8.3
Generally positive sentiments about the staff being friendly and accommodating.
Location
7.34
Some reviews praised the location, but safety concerns were raised about other residents.
Room Quality
4.29
Several complaints about the condition of the rooms, including broken heaters and comfort issues.
Amenities
6.82
Limited positive mentions, though amenities like extra blankets were provided by the staff.
Value for Money
6.28
Mixed sentiments; some satisfied but others felt the hotel did not meet expectations.
Food and Beverage
6.33
Not explicitly mentioned in reviews, assigned target rating.
Overall Experience
5.3
General dissatisfaction noted with room conditions and cleanliness throughout the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:56

Property Description

Well-Equipped Kitchen and Free Wi-Fi Access
Experience convenience with our well-equipped kitchen facilities and enjoy staying connected with free Wi-Fi access in every guestroom. From ovens to silverware, we have everything you need for a comfortable stay.

Convenient Amenities and Services
Enjoy the convenience of free public parking with a reservation at Philadelphia Executive Suites. Take advantage of our 24-hour market offering a variety of refreshments. Additionally, explore nearby dining options with various restaurants and cafés just a stone's throw away.

Nearby Attractions
Located just 12.5 miles from downtown Philadelphia, our hotel offers easy access to popular attractions. Visit the Ramblewood Country Club only 2 miles away or take a short drive to the Adventure Aquarium, less than 20 minutes from our property.

Book your stay at Philadelphia Executive Suites now for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6
Based on 408 reviews
Cleanliness: 3.33
Service: 8.3
Location: 7.34
Room Quality: 4.29
Amenities: 6.82
Value for Money: 6.28
Food and Beverage: 6.33
Overall Experience: 5.3
J
Johnson • family_with_children • us
10
2026-05-03 • via Nuitee
A
Azirah • couple • us
4
2026-05-02 • via Nuitee
B
Brown • solo_traveller • us
10
It was very memorable!!! Perfect trip
Pros:

It was a great atmosphere. It was very comfortable. The service was spectacular.

2026-04-24 • via Nuitee
L
lois • solo_traveller • us
1
2026-04-20 • via Nuitee
C
Cory • solo_traveller • us
7
2026-04-16 • via Nuitee
F
FNU • couple • us
10
Pros:

I really enjoyed my stay at MainStay Suites Mt Laurel - Philadelphia. The rooms were spacious, clean, and well-equipped with a kitchenette, making it feel like a home away from home. The staff was friendly, and the quiet, convenient location made the stay even more comfortable.

2026-04-14 • via Nuitee
M
michelle • couple • us
1
Terrible
Cons:

Staff/front desk was rude a racist. Profiled my boyfriend because she didn’t know he was a guest there

2026-04-13 • via Nuitee
S
Santonio • couple • us
1
Pros:

That hotel had a bad odor in it from walking in to check in the elevators the hallway even the rooms after I checked in my room I reach for the remote to cut the TV on just the unwind TV couldn't come on so I went down to front desk to get a new remote so they came up to replace the batteries in the remote and I asked the person that was in charge while was the hotel having such a bad smell and they just ignored me and changed the batteries in the remote as if I had not asked them any question. Next the bathroom in the hotel toilet seat was rickety wrap it wasn't on type The shower or arm bar metal thing was loss .when you get ready to get in the shower cuz you couldn't take bath even though they had a tub .we couldn't take a bath cuz it wouldn't cut the tub on or stop up only the shower will come on and the hand bar thing just slid down so I guess it wasn't fast enough away you can see caldwells you can see all the buildup of dust in the room and in the vent in the bathroom The coffee maker had no coffee pot to make coffee The stoves didn't come on but I didn't cook I just tested to see that they work but they didn't. Some of the power switches would not give you power to plug your phones in the charger anything The furniture stains on all the furniture was all the bed was hard like I said they must not do much cleaning cuz the the whole place just stinks. I did take pictures

Cons:

I like that I was leaving that ran down hotel personally they should be paying me for staying not me paying them I would not recommend any one stay there until they upgrade the hotel with new remodel and change the staff to up keep up of

2026-04-12 • via Nuitee
H
Heather • solo_traveller • us
10
2026-04-11 • via Nuitee
T
Tsering • extended_group • ca
3
Disappointed with both hotel and booking.com
Pros:

It was located at where we wanted to book.

Cons:

Room description didn’t match what we had booked. Room was booked for 3 Queen beds but was provided with 2 queen beds and a Sofa bed. Sofa bed was not clean and very uncomfortable. Both bookings.com and hotel didn’t own their errors and we ended up sleeping dissatisfied. During my call with booking.com, their staff mentioned they had received previous complaints for same misleading room description but they didn’t resolve the issue nor given any notification to us.Booking.com. Sharing sofa bed’s condition in the picture.

2026-04-08 • via Nuitee
A
Adrienne • couple • us
8
2026-03-27 • via Nuitee
A
Adrienne • couple • us
10
2026-03-27 • via Nuitee
V
Vijayendranarayana • couple • us
10
It was nice
Pros:

Staff were pretty good

2026-03-27 • via Nuitee
T
Thomas • solo_traveller • us
1
2026-03-23 • via Nuitee
P
Peoples • couple • us
7
Thank you
Pros:

Nice

Cons:

…,

2026-03-14 • via Nuitee
W
Wilmer • solo_traveller • us
8
2026-03-12 • via Nuitee
K
Kaashif • solo_traveller • us
1
Horrible.
Pros:

There was nothing I liked.

Cons:

Everything was wrong. People hanging outside all night smoking. Drug addicts lingering in the parking lot. Roaches and urine in the toilet. Long Red hair every where in the room. Building halls reek of tobacco smoke. I had to sleep with a full outfit on to feel safe/sane . If It weren’t non refundable I would have been left.

2026-03-02 • via Nuitee
M
Marnell • family_with_children • us
5
Pros:

Dirty and smells like drugs. Prostitutes everywhere.

Cons:

Pretty much everything.

2026-02-27 • via Nuitee
T
TYESHA • couple • us
4
2026-01-25 • via Nuitee
C
Coray • couple • us
3
Will not be coming back
Pros:

I liked that stores were close by

Cons:

the room had roaches, left over food in the microwave, did not look like the photos online

2026-01-19 • via Nuitee