Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Cooperative staff
Cons:
Noise issues
Room size limitations

Categories

Cleanliness
7.63
Room cleanliness was generally acceptable, but a few comments about space limitations suggest it could be improved.
Service
9.1
Staff were described as cooperative and helpful across multiple reviews.
Location
9.14
Multiple reviews highlight the excellent location near amenities and transport links.
Room Quality
7.09
Issues with noise and small room sizes were noted, indicating room quality could be better.
Amenities
8.12
Amenities were generally acceptable, but there were some complaints about inadequate cupboard space.
Value for Money
8.08
Given the location and amenities, the value for money appears reasonable.
Food and Beverage
8.63
No specific comments were made about food and beverage, assumed standard quality for this hotel tier.
Overall Experience
8.6
Overall experience was positive despite some drawbacks; many guests expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 19:34

Property Description

Luxurious Accommodation in Kensington and Chelsea

Individually Furnished Apartments: Experience unique charm in each apartment with fully equipped kitchens and bathrooms.

Convenient Amenities: Enjoy complimentary high-speed WiFi, welcome pack with premium teas and toiletries, and regular cleaning services.

Prime Location: Explore top attractions like Harrods, museums, and Hyde Park within walking distance. Easy access to transportation for city exploration.

Ready to experience elegance and convenience at Nell Gwynn Chelsea Accommodation? Book now for an unforgettable stay in Kensington and Chelsea.

Important information:

Kindly note that standard occupancy is for two adults sharing a double bed. Should you require the use of the sofa bed during your stay there will be an additional cost per night.

A room clean and linen change is only carried out once a week for stays of 7 nights or more. Additional daily maid service, cleaning and towels are available upon request at additional cost. Please contact the property for details.

Payment in cash is not accepted.

Please note payment is taken at the time of making your booking.

Upon check-in, guests are required to show the card used to make the reservation, plus matching photo identification and sign our registration form and license agreement.

The apartments are located in a residential block with 24-hour security.

Parties are strictly forbidden in the apartments and any guests found to be breaking this rule will be asked to leave. No refunds will be given.

All the apartments are nonsmoking.

Check-out after 11:00 is not permitted unless pre-arranged. The property may charge GBP 150 for unauthorized late check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for £12 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for £24 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 3598 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 7.09
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.6
A
Aliaa • couple • eg
10
2026-05-16 • via Nuitee
D
Denis • family_with_children • fr
10
Un très beau séjour dans une très belle résidence
Pros:

L'appartement est très beau, il paraît tout neuf comme sur les photos du site.
La cuisine est très bien équipée : lave-vaisselle, four,micro-onde, lave linge (saufs quelques casseroles un peu usagées). et pour en profiter un commerce est tout proche.

Il est très bien situé : à 10 minutes du métro.
Il est très confortable, et calme.
il n'y a a pas de volets (pour les français habitués) mais des stores mais c'est le cas de tous les immeubles autour.

Le personnel a été très disponible et sympathique avec un check-in très rapide fait en 2 minutes.

Cons:

2 points un peu négatifs :
- Les vitres sont bien double vitrage et on n'entend aucun bruit de rue depuis le salon.
Malheureusement, dans la chambre de notre appartement (213) la fenêtre était mal construite et il y a un vide avec le cadre : l'air froid passe et on entendait la rue comme si la fenêtre était ouverte.
En espérant que la fenêtre est réparée maintenant, sinon j'ai calfeutré le vide avec du papier essuie tout et la sensation de confort était bien meilleure.

- Attention, nous sommes arrivés un dimanche et la résidence nous avait indiqué que les cautions ne pouvaient être payées sur place que pendant les heures de bureau, du lundi au vendredi et que sans caution, nous pourrions être refusés , nous avons du envoyer nos informations de carte bleue à l'avance :
prévoyez une e-carte bleue ou carte bleue virtuelle valable une fois pour le montant de la caution (500 livres)

2026-05-16 • via Nuitee
M
Mareile • couple • de
9
Sehr gut ausgestattetes Studio in interessantem Stadtteil von London
Pros:

Das Studio befindet sich in einem interessanten alten Gebäude im Stadtteil Chelsea. In Fussnähe befindet sich die Einkaufsstraße King‘s Road mit tollen Einzelhandelsgeschäften, Restaurants, Cafés und Pubs. Mit dem Bus 11 ist die Inner City gut zu erreichen.

2026-05-16 • via Nuitee
Łukasz • family_with_children • pl
10
Świetna lokalizacja w bezpiecznej okolicy
Pros:

Super miejsce w bezpiecznej okolicy! Bardzo dobrze wyposażony apartament z przemiłą obsługą na recepcji. W bliskiej odległości Sainsbury. Wracając wieczorem czuliśmy się bezpiecznie w okolicy. Z czystym sumieniem polecam!

2026-05-16 • via Nuitee
M
Margaret • solo_traveller • us
10
2026-05-15 • via Nuitee
M
Matthieu • solo_traveller • fr
10
2026-05-15 • via Nuitee
W
wuraola • solo_traveller • ng
1
Very unfriendly staff and the security deposit of £500 was exorbitant after the room
Pros:

The location was close to my family I was visiting

Cons:

The porter wasn’t friendly and unwilling to store my suitcase for a few hours. He said they don’t have any left luggage space.

The receptionist was very hostile and unfriendly when checking in

I couldn’t connect to the WiFi during my entire stay. I complained and it wasn’t resolved.

2026-05-15 • via Nuitee
J
Josep • solo_traveller • es
9
Molt bé
Pros:

Bones instal·lacions, amplies per ser a Londres, ben equipades i amb bones vistes si estàs a una planta superior. Molt net i força ben equipat, cuina amb tot, rentadora, planxa….

Cons:

Al lavabo no hi ha endoll per poder endollar cap accessori

2026-05-15 • via Nuitee
P
Paul • couple • gb
4
The Nell I know is gone
Pros:

Good location

Cons:

The experience is negatively affected by the staff in the back office. I’ve stayed in the nell before and it was lovely but everything has changed for the worse unfortunately

2026-05-15 • via Nuitee
Éric • couple • fr
8
Very good stay.
Pros:

My appartement was full equipped, and very clean.

Cons:

Just one thing: the dryer of the washing dryer was very long to succeed to dry the laundry.

2026-05-15 • via Nuitee
M
Michel • couple • fr
10
Un séjour enchanteur dans une très belle résidence
Pros:

Établissement remarquablement situé, proche des bus et du métro.
Très confortable, quartier calme, personnel très disponible

Cons:

Rien

2026-05-14 • via Nuitee
A
Antonello CAGGIANO • solo_traveller • lu
10
Pros:

Position, comfort, size

Cons:

All good

2026-05-14 • via Nuitee
L
Laurent • family_with_children • no
7
Pros:

Location, room, comfort

Cons:

Didn’t feel super welcomed in the lobby, specially with the few kids we had with us… felt in the way. The reception office to get the keys wasn’t too great either…

2026-05-14 • via Nuitee
T
Tereza • family_with_children • ru
9
2026-05-14 • via Nuitee
M
Marco Luigi • family_with_children • it
8
2026-05-13 • via Nuitee
M
Mar • family_with_children • es
8
Pros:

Apartament gran i molt bonic. Ubicació excel·lent. Ens ha agradat molt.

Cons:

Et fan deixar una fiança de £500 i tota l'estada vam estar amb tensió per deixar-ho tot bé.
A la nostra tornada ens van dir que havíem trencat la porta del congelador quan ni l'haviem fet servir. Per sort, ho vam arreglar amistosament però la mala estona no te la treuen.
Ho miren tot amb lupa així que reviseu absolutament tot a la vostra arribada.

2026-05-12 • via Nuitee
Y
Yi Lin • extended_group • tw
8
2026-05-12 • via Nuitee
S
Szilvia • couple • hu
9
Excellent location, excellent apartment! Kiváló lokáción, kiváló lakás!
Pros:

Located in a prime spot within a beautiful building that features a reception desk, this apartment is spacious and offers a lovely view. There is a grocery store right across the street, and several more shops and small, affordable restaurants are just a few minutes' walk away.
Two different metro stations are reachable within a ten-minute walk. The management is kind and communicates well (their office is conveniently located right in the building). We visit London for a week every five years, and this has been the best value-for-money accommodation we’ve had so far.

Kiváló lokáción, szép és recepcióval rendelkező épületben lévő, tágas, szép kilátású lakás. Szemben is élelmiszerüzlet, pár perc sétára még több üzlet, kisebb, kedvező árú étterem.
Két irányban tíz-tíz percre van a metró. Jól kommunikáló és kedves üzemeltető (ott van az irodájuk az épületben). 5 évenként jövünk egy-egy hétre Londonba, ez volt az eddigi legjobb ár-értékű szállás.

Cons:

The condition is exactly as shown in the pictures. It has no real faults, but here are a few minor notes: Since the original built-in microwave doesn't work, there is a separate one provided, which admittedly leaves very little counter space in the kitchen. We couldn't find any cleaning supplies (brooms, etc.), HOWEVER! Halfway through our 7-day stay, cleaners arrived and tidied the place—this wasn't mentioned in the original offer; it was a wonderful extra service.

A képeknek megfelelő állapotban. Hibája nincs, de legyen itt néhány megjegyzés.
Mivel az eredeti mikrosütő nem működik, van egy másik, de így valóban nagyon kevés hely marad a konyha munkafelületén. Nem találtunk takarító eszközöket (söprűt stb.), VISZONT! A 7 napos ott tartózkodásunk alatt félidőben jöttek a takarítók és kitakarítottak – ez nem volt az ajánlatban – ez extra szolgáltatás volt.

2026-05-11 • via Nuitee
F
Felicity • couple • ca
8
Perfect location - lovely historic building. Would recommend it and stay there again
Pros:

Nice and bright - comfortable bed - great view

Cons:

Water pressure - only a dribble from the sink so forced to use dishwasher more than necessary. Shower not great either and a little shampoo not just shower gel would be nice touch

2026-05-11 • via Nuitee
S
Serap • couple • cy
10
Perfect central London stay in a historical apartment block. Highly recommended.
Pros:

A beautiful studio apartment, tastefully decorated and immaculately clean. Situated in a prime position near the Kings Road… easy walk to either South Kensington or Sloane St Tube. The porters at reception were fab… always so polite and helpful. The building is gorgeous and my room was nice and quiet.

Cons:

Nothing

2026-05-11 • via Nuitee