Fiesta Inn Ciudad de Mexico Aeropuerto

Hotels
•
Hotelera Posadas
8.8 (229 reviews)
Boulevard Puerto Aereo 502, Mexico City, CDMX, 15500 , Mexico City , MX

Pets allowed

Facilities

Elevator
Fitness facilities
Free airport transportation
ATM/banking
Gift shops or newsstand
Shopping on site
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Convenient location near airport / great for layovers
Friendly, helpful staff and attentive shuttle drivers
Reliable airport shuttle and transfer arrangements
Good breakfast buffet / on-site restaurant (often praised)
Generally comfortable rooms and quiet sleeping environment
Safe and relatively quiet property
Cons:
Inconsistent cleanliness (reports of bad smell, dirty courtyard)
Check-in delays / obsolete check-in process at times
Perceived high cost for breakfast and meals (value concerns)
Property feels dated in places; occasional in-room issues (phone/heater)
Occasional slow shuttle pickup and gate/security return issues

Categories

Cleanliness
7.6
Mixed mentions: several guests said rooms were 'very clean' and beds comfortable, but multiple reports noted poor cleanliness (bad smell, dirty courtyard, one review explicitly 'No clean'). Overall slightly below target due to these notable negative comments.
Service
9.4
Strongly positive: numerous comments about friendly, helpful and exceptional staff (names mentioned: Martin, Gael), punctual and knowledgeable shuttle drivers, and overall efficient assistance; some isolated issues at check-in but service generally praised.
Location
9.3
Very positive: repeatedly described as convenient and very close to the airport, ideal for layovers and events (concerts), shuttle/transfer well arranged.
Room Quality
8.9
Mixed-to-positive: several guests liked their rooms and beds (comfortable, quiet), some say rooms are OK or great; a few noted the property is dated and courtyard areas unkept, plus occasional in-room phone/heater issues.
Amenities
9.2
Positive: airport shuttle, on-site restaurant, breakfast buffet/Starbucks and reliable transfers are frequently mentioned as convenient and well run.
Value for Money
7.8
Several guests felt pricing was high for breakfast and meals and noted poor cost-quality for food; a few called it 'a little pricey' or 'excesivo precio', though one review called it 'best bang for your buck'.
Food and Beverage
9
Generally praised: multiple mentions of excellent restaurant and amazing breakfast buffet; some complaints about breakfast cost but overall F&B receives strong positive feedback.
Overall Experience
9.2
Overall positive: many guests recommend the hotel for airport stays and layovers, citing convenient location, friendly staff and good amenities; negatives (check-in delays, some cleanliness and dated aspects) reduce but do not outweigh positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-28 22:39

Property Description

Recreation and Fitness Center
Enjoy the outdoor pool and fitness center for a relaxing stay.

Dining Options
Indulge in Mexican cuisine at La Isla or savor a drink at the bar/lounge.

Convenience and Comfort
Benefit from complimentary Wi-Fi, concierge services, and 24-hour room service.

Book your stay at Fiesta Inn Aeropuerto Ciudad de Mexico for a perfect blend of luxury and convenience!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.8
Based on 229 reviews
Cleanliness: 7.6
Service: 9.4
Location: 9.3
Room Quality: 8.9
Amenities: 9.2
Value for Money: 7.8
Food and Beverage: 9
Overall Experience: 9.2
T
Teresa
8
Pros:

I did not know about the airport shuttle, so I took a taxi. I liked my room. The heater seemed to be air conditioning instead of heating. I finally turned it on vent, which was on. My in-room phone didn’t work, so I was unable to order room service. U paid extra to enjoy the breakfast buffet. I liked this hotel despite its problems & will give it a second chance.

2025-10-11 • via Nuitee
E
Elias
2
It's so expensive for such a poor-quality
Pros:

No clean, smell really bad, old and poor quality.

2025-10-11 • via Nuitee
K
Kelly
10
Pros:

The check-in process was less than five minutes. They were able to give me a great idea of what time to be back at the airport the next day and booked the shuttle.

2025-10-11 • via Nuitee
F
Francisco
10
Pros:

Rooms are ok, very clean, staff is very nice, food is ok, very safe, relatively quiet, airport shuttle is very convenient, for what it is is recommended.

2025-10-06 • via Nuitee
D
Debra
10
Pros:

Did not use airport shuttle, but is located very close to the airport.

2025-09-30 • via Nuitee
O
Odalis • family
10
Pros:

The customer service was exceptional overall the staff were very friendly I didn’t get all their names but Martin and Gael were very friendly and very welcoming.

2025-09-26 • via Nuitee
S
Sara
10
Pros:

All was great .

2025-09-26 • via Nuitee
D
David
8
Great room - friendly staff
Pros:

The room was great and the staff were very friendly and helpful. But the check-in process needs improvement.

2025-09-23 • via Nuitee
P
Philip • family
6
Pros:

Ok

2025-09-21 • via Nuitee
V
Vitaliy
10
Pros:

Close to airport. Transfer is well arranged. Clean and well arranged hotel.

2025-09-20 • via Nuitee
D
Dale • family
10
Pros:

Excellent choice for Mx layover

2025-09-18 • via Nuitee
D
Diana • partner
10
Pros:

The shuttle takes time to pick you up at the airport

2025-09-16 • via Nuitee
D
David • friends
8
Pros:

Fuimos a un concierto en GNP, súper conveniente por la ubicación

2025-09-15 • via Nuitee
A
Abigail
10
Lovely stay!
Pros:

Loved it from the check in, luggage man, room, buffet Starbucks, very professional staff, friendly and helpful.

2025-09-14 • via Nuitee
R
Robert
10
Pros:

I compliment the employees very pleasant

2025-09-12 • via Nuitee
M
Manuel • family
10
Pros:

Good

2025-09-10 • via Nuitee
M
María • friends
10
Pros:

Amazing customer service

2025-09-07 • via Nuitee
F
Facundo
2
Disappointing Check-in
Pros:

Check-in was a nightmare! I arrived at midnight and there was a huge line and only 2 people attending with an obsolete check-in process.
The staff was courteous but the waiting time and midnight was inaceptable

2025-09-04 • via Nuitee
A
Anthony
8
An oasis in Mexico City Airport
Pros:

Convenientstop over in Mexico City Airport for onward flights. Friendly and efficient staff.

2025-09-03 • via Nuitee
J
Jose M.
10
Pros:

Awesome

2025-09-02 • via Nuitee