Intercontinental Al Jubail by IHG

Hotels
•
IHG
8.4 (51 reviews)
Tareeq 101, Al Jubail Al Sinaiyah, Al Huwaylat District, Al Jubail, 31961 , Al Jubail , SA
966-13-3564000

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Facilities

Free beach cabanas
Fitness facilities
Express check-out
Health club
Boat tours on site
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Exceptional service
Staff anticipates needs
Cons:
Cleanliness standard not met

Categories

Cleanliness
1
Standard quality for this hotel tier.
Service
1
The service is amazing and anticipates your needs.
Location
1
Standard quality for this hotel tier.
Room Quality
1
Standard quality for this hotel tier.
Amenities
1
Standard quality for this hotel tier.
Value for Money
1
Standard quality for this hotel tier.
Food and Beverage
1
Standard quality for this hotel tier.
Overall Experience
1
The service significantly enhances the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:32

Property Description

Escape to the enchanting Intercontinental Al Jubail, where luxury meets relaxation, nestled along a stunning private beach.

Elegant Guestrooms: Experience the comfort of our 255 upscale rooms, each featuring modern amenities like minibars, LED TVs, and high-speed internet access. Unwind in private bathrooms equipped with bathtubs and complimentary toiletries for a rejuvenating stay.

Culinary Delights: Savor international cuisine at the renowned Rotunda Restaurant, or indulge in 24-hour room service. For a quick pick-me-up, our two coffee shops offer a variety of snacks that cater to every craving.

Exceptional Facilities: Dive into our outdoor pool or stay fit in the health club. With 5 versatile meeting rooms and a business center, we are perfect for both leisure and corporate events.

Discover a tropical paradise today and book your stay at Intercontinental Al Jubail for an unforgettable experience!

Important information:

  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • Couples wishing to share a room must provide proof of marriage.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served or permitted at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • At check-in, guests must provide a record of full COVID-19 vaccination.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DMM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Covid

    Guests must provide proof of COVID-19 vaccination

See all policies

Location

Guest Reviews

8.4
Based on 51 reviews
Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
L
Luc
10
Excellent service
Pros:

Really good. They anticipate your needs. The service is amazing.

2025-06-26 • via Nuitee
V
Verified traveler
2
This is last time for me in that old hotel
Pros:

Am an IHG member and more than 12 years going there it was the worst stay ever, no welcome fruit as I used for, AC was noisy and bad, towels are very old, my stay was half bourd but the dennir was open with limited types of food all days on the other hands thanks so much for Hotel food manager who solved it on the next day exceptional after my complaint

2025-02-27 • via Nuitee
N
Nahas
10
Left with a Happy face.
Pros:

Was a lovely experience and I was very comfortable with the service and staffs were great.

2025-02-17 • via Nuitee
V
Verified traveler
10
Lovely experience
Pros:

It was great the service and breakfast was great too

2024-11-08 • via Nuitee
O
Olla
10
Pros:

Every thing is fabulous thanks so much i will come again and again

2024-07-18 • via Nuitee
M
Minghua
10
Pros:

skip

2024-06-12 • via Nuitee
L
Lorna
10
Great place to stay
Pros:

I've visited Intercontinental Al Jubail many times as each visit is always pleasant. I'm always welcomed back like as old friend. Everyone is friendly and always happy to help.

2024-05-30 • via Nuitee
G
Günter
8
Gut aber etwas zu teuer!
Pros:

Internet langsam, Frühstück überteuert mit 42 Euro. Service gut, insgesamt sehr teuer ab liegt lokal in der Area. Es gibt günstige Alternativen in dem Bereich, Fahrservice exzellent.
Umweltschutz nicht vorhanden. Jeden Tag frische Handtücher und Plastik ohne Ende, trotz Hinweis des Kunden. Jeden Tag neues Duschgel, altes war nicht leer. Kann man verbessern mit Bettkarte und weniger Plastik.

2022-10-08 • via Nuitee
R
Rula
4
Pros:

I stayed at this property multiple times. It really dropped in quality and service. Also, profiling of customers and what rooms and welcome stuff (fruit plate or cookies l, etc) to give them is evident. I cannot tolerate this and will no longer stay at this property

2022-09-22 • via Nuitee
H
Hassan
10
I love it
Pros:

It was amazing and i was happy with the service.

2022-07-03 • via Nuitee
B
Bassel • family
8
Pros:

The resort is good, a little bit old but still okay, the room is spacious and very clean. I liked the bathroom, it was spotless and renewed.
The beach was great, full of services and activities especially for kids.
The resort's gardens need more attention and development.

2022-05-05 • via Nuitee
A
Abdulrahim • family
4
Pros:

Was really disappointed on my last trip, they never used to be as unprofessional as they were this time. The building is old and needs maintenance, toilets were leaking! Fan in the toilet not working! Room stinks of perfume trying to cover cigarettes smell and from the moist old carpet!

And the service ! No one cleaned the room and we requested then to do so, they replied that they already did! After speaking to them again and again! They didnt clean it, they sent someone to investigate!! That and many other disappointing acts from unprofessional staff made us leave with no plans to ever return.

2022-05-04 • via Nuitee
Q
Qing
10
Pros:

Very friendly staff, special thanks to Raja and Aziz.

2022-04-23 • via Nuitee
K
KHALED • partner
10
Pros:

Professional and friendly staff, from Front Desk Asrar and Asma, Restaurant Fatima and Mustafa and Beach Hanif. All provided a superb service.

2022-04-02 • via Nuitee
H
Hossam
10
Excellent stay
Pros:

Thanks so much

2021-11-17 • via Nuitee
H
Helda • family
10
Pros:

n/a

2021-10-30 • via Nuitee
M
Monira
10
amazing hotel
Pros:

it was amazing my mom was so happy about everything especially the food she loves the food im really thankful to choose your hotel for my one night stay

2021-06-14 • via Nuitee
M
Mohammed
6
Very good
Pros:

everything was up to my expectations. The room didn't have a sea view. The private beach is 5-min walk. the rooms are in a very good condition.

2021-03-09 • via Nuitee
A
Adil
10
Weekend Staycation
Pros:

Had booked a suite for a 1-night staycation to get out of town for a bit. The room was alright although not what I had in mind (size and arrangement). There were some stains on the living room sofa and the furniture generally felt a bit worn out; although I think the hotel is in the process of being renovated. Their beaches are nice but a bit smaller than I expected. Had booked a romantic dinner by the beach, which was fantastic. Well arranged and food was great too. Breakfast buffet was good and they are taking precautions for COVID; the buffet is cordoned off and a server is present to serve you the food that you want. Overall, it was a good stay and would recommend it if you’re looking for a short staycation.

2021-01-09 • via Nuitee
J
Jean • self
10
Pros:

Certainly one of the best hotel on the Arabian gulf.

2020-12-27 • via Nuitee