Baymont by Wyndham Jonesboro

Hotels
•
Baymont Inn & Suites
5.2 (248 reviews)
2910 Kazi Street , Jonesboro , US
+1 870-275-4347

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good value / economical price
Comfortable / spacious beds
Good location / nice area
Cons:
Poor cleanliness (dirty rooms, mold, bed bugs reported)
Room maintenance issues (running toilets, heater/water problems, broken fixtures, TV issues)
Breakfast and F&B poor or misleading
Amenities unreliable (pool down, limited TV, weak Wi‑Fi, elevator out)
Noise from proximity to road

Categories

Cleanliness
2
Multiple reviews report extremely poor cleanliness: dirty beds and towels, hair and dirt in tubs, urine on/around toilets, mold in showers, and reports of bed bugs. Significant negative impact on this category.
Service
8
Service sentiment is mixed but generally positive: several guests praised friendly and helpful staff (night shift attendant, Tracy Jones), though isolated customer service complaints exist.
Location
7
Location is often praised (nice area, good location) though some guests noted rooms are very close to the road and can be noisy.
Room Quality
3.5
Room quality has many issues: malfunctioning heater, intermittent hot water, running toilets, broken headboard, loud bathroom fan, TV problems, elevator out of service and isolated reports of bed bugs, though some guests found beds comfortable and spacious.
Amenities
3.5
Amenities are poor or unreliable: breakfast repeatedly criticized or misleading, pool not working, limited/no cable TV, weak Wi-Fi and occasional lack of basic supplies; some amenities (elevator) reported out of service.
Value for Money
7.5
Many guests noted the hotel is economical and acceptable 'for the price' with comfortable beds for the rate, making perceived value relatively positive despite other issues.
Food and Beverage
2.5
Food and beverage offerings are frequently criticized: minimal/poor breakfast (few frozen waffles, limited sausage biscuits), no milk/juice/creamers, and generally described as nasty or misleading.
Overall Experience
7.6
Overall experience is mixed: serious cleanliness and room problems lower ratings, but friendly staff, low price and decent beds lead some guests to have an acceptable stay. Net sentiment is cautiously positive for value/service but negatively affected by hygiene and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Location near Arkansas State University
Located just 2 miles from Arkansas State University, Baymont Inn and Suites Jonesboro offers a prime location for visitors.

Relaxing Indoor Pool and Gym
Guests can unwind and stay active with the hotel's indoor pool and gym facilities, perfect for a refreshing workout or a leisurely swim.

Complimentary Breakfast and Wi-Fi
Start your day right with a daily continental breakfast featuring delicious waffles, and stay connected with free Wi-Fi throughout the property.

Book your stay at Baymont Inn and Suites Jonesboro for a comfortable and convenient experience near popular attractions like Links at Jonesboro Golf and Craighead Forest Park.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JBR

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.2
Based on 248 reviews
Cleanliness: 2
Service: 8
Location: 7
Room Quality: 3.5
Amenities: 3.5
Value for Money: 7.5
Food and Beverage: 2.5
Overall Experience: 7.6
J
Jeffrey • couple • us
10
2026-06-01 • via Nuitee
M
Mona • couple • us
7
2026-05-07 • via Nuitee
S
Scott • family_with_children • us
9
Everything were good. 👍🏾
Pros:

The area, environmental, it is beautiful I love it. I will come back to the hotel sooner.

2026-04-14 • via Nuitee
J
Joshua • solo_traveller • us
7
2026-04-12 • via Nuitee
J
James • solo_traveller • us
9
2026-03-25 • via Nuitee
A
Aidan • couple • us
3
Pros:

Was greeted by an old coworker who was very nice and helpful

Cons:

Hallway smelled like weed and so did the bathroom toilet ran the entire time I was there and breakfast was not a good one

2026-03-23 • via Nuitee
S
Stephanie • family_with_children • us
1
Pros:

The heater never worked the air dryer kept shutting off the hot water never got hot and toilet felt like it was about to come outta the wall... Wifi sucked . I will NEVER stay here again

2026-03-22 • via Nuitee
M
Morrison • solo_traveller • us
7
It was a comfortable place and I would stay again.
Pros:

The people who worked there are very friendly and helpful

Cons:

Too close to the road which causes a lot of noise

2026-03-20 • via Nuitee
T
Tammy • family_with_children • us
5
Not happy
Pros:

The price

Cons:

No cable TV and our first rooney found bed bugs

2026-03-15 • via Nuitee
S
Smith • solo_traveller • us
3
Not very appealing.
Pros:

Not much

Cons:

Cleanliness could have been better. Dirty beds , dirty towels little to no toilet paper.

2026-03-12 • via Nuitee
L
Logan • family_with_children • us
9
Pros:

the amount of pillows and that the night shift lady was very nice.

Cons:

the shower was nasty and had mold, the headboard was broke, and our key card didnt work we went through 3 of them

2026-03-11 • via Nuitee
J
Joshua • family_with_children • us
1
Pros:

The bed and privacy of the 3rd floor

Cons:

TV channel suck just analog no cable no breakfast during the time told and no sugar for the coffee 😔☕ but for the price it's a place to lay your head or get away

2026-03-08 • via Nuitee
A
Amanda • family_with_children • us
5
2026-02-09 • via Nuitee
M
Michael • extended_group • us
5
Pros:

Nothing particularly

Cons:

Customer service

2025-12-17 • via Nuitee
D
Duncan • couple • us
6
I enjoy the spacious area for the price, I was let down of the TV didn’t work, but the bed is an exceptionally good size
Pros:

Everything was clean and it stayed cool in the room

Cons:

The TV didn’t work. Very disappointing.

2025-11-27 • via Nuitee
T
Todd • couple • us
4
Pros:

Economic and a comfortable bed.

Cons:

The breakfast was very misleading. A few Eggo waffles and a couple of frozen sausage biscuits. No juices or milk, only coffee. No creamer. No condiments for toast. No hot water for the few oatmeal packets available. We left and went to breakfast at a local restaurant. Would recommend removing the free breakfast from advertising. Television had limited channels available. (Only after I conducted a channel search since there were only three channels and two were the same programming upon arrival. )

2025-11-23 • via Nuitee
B
Branscum • family_with_children • us
2
Pros:

Friendly staff

Cons:

Room wasn't clean used wash cloth hanging from shower

2025-11-20 • via Nuitee
A
Addie • solo_traveller • uy
4
Pros:

Nothing

Cons:

It wasn't very clean

2025-10-18 • via Nuitee
K
Kitchen • family_with_children • us
1
2025-10-07 • via Nuitee
D
destiny • couple • us
10
2025-10-07 • via Nuitee