Sonesta Essential Augusta

Hotels
•
Sonesta Hotel
5.2 (170 reviews)
3039B Washington Rd, Augusta, Georgia, 30907 , Augusta , US
1-706-6501311

listing image 1
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Pets allowed

Facilities

Elevator
Fitness facilities
Free breakfast
Tours/ticket assistance
Wheelchair accessible parking
Braille or raised signage
RV, bus, truck parking
Free self parking
Free RV, bus, truck parking
Free continental breakfast
See all facilities

Review Highlights

Pros:
Comfortable bed
Good customer service
Quiet environment
Cons:
Dirty rooms
Bugs present
Missing amenities

Categories

Cleanliness
3.16
Numerous comments about bugs, dirty bed linen, and overall lack of cleanliness.
Service
8.63
Customer service was acknowledged as good in several reviews, despite the overall negative experience.
Location
7.17
Location was mentioned as convenient, but proximity to a sketchy motel affects perception.
Room Quality
4.12
Many complaints regarding the condition of rooms, including broken amenities and uncomfortable bedding.
Amenities
3.15
Lack of basic amenities such as toilet paper, snack machines, and functional air conditioning.
Value for Money
5.11
Guests felt disappointed given the price, considering the conditions of the hotel.
Food and Beverage
6.16
No specific comments on food and beverage, assigned as standard for this hotel tier.
Overall Experience
4.13
Many negative comments about overall experience, with guests stating they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:07

Property Description

Convenient Location

Centrally located in Augusta, enjoy a 4-minute drive to Augusta National Golf Club and quick access to other popular attractions such as Augusta Mall and Augusta Riverwalk.

Modern Amenities

Stay connected with complimentary wireless internet, start your day with a continental breakfast, and take advantage of the fitness center and business center.

Comfortable Accommodations

Relax in one of the 59 individually furnished guestrooms equipped with free Wi-Fi, cable TV, and coffee/tea makers. The hotel also offers free parking and a 24-hour front desk for your convenience.

Ready to experience the best of Augusta? Book your stay now at Sonesta Essential Augusta!

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AGS

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in lb is 50

  • Pets

    Pets cannot be left unattended

  • Pets

    Pet max weight (per pet) in kg is 23

See all policies

Location

Guest Reviews

5.2
Based on 170 reviews
Cleanliness: 3.16
Service: 8.63
Location: 7.17
Room Quality: 4.12
Amenities: 3.15
Value for Money: 5.11
Food and Beverage: 6.16
Overall Experience: 4.13
W
Wade
2
Pros:

They false advertise the breakfast. There’s no continental breakfast. There’s no toilet paper in the room. There’s no telephone in the room. The comforter is all blacked up. Nobody at the front desk. This place is just boo-boo.

2025-10-12 • via Nuitee
A
Ashley • family
2
Pros:

The staff that work at this place are lunatics. They were trying to scam me out of money and tried to tell me I had to leave the hotel because I had 2 people in the room with me. When I checked in I put it would be 3 guest. I ended up leaving in the middle of the night because the owner was so disrespectful and imposisble to talk to.

2025-10-08 • via Nuitee
G
Garfield
8
Pros:

N/A

2025-10-03 • via Nuitee
T
To'Maury • partner
6
Pros:

Bad: Ermmm, once we had got there to book the room we reserved, our reservation was almost canceled because we were a group of 5 DARKER TONED TEENS getting separate rooms. Anyways, the floors, the bed, the shower and shower curtain + the chair had stains. The bathroom door was missing a handle, a lamp was broken, the ac was falling apart, there were stains on the ceiling everywhere even in the shower, the elevator was slow, someone left crusted poop on the inside of the toilet…and we were behind a dingy motel. You cannot use cashapp..
Good: Other than that, the ac was very cold, we had no issues with other guests, restaurants were in a convenient area, tv had lots of channels, and the price wasn’t too bad.

2025-10-03 • via Nuitee
W
Whitney
10
Pros:

Peaceful experience

2025-10-01 • via Nuitee
W
Whitney
10
Pros:

Clean room

2025-09-30 • via Nuitee
D
Danisha
10
Pros:

:)

2025-09-30 • via Nuitee
J
Jewel
2
Pros:

Bad

2025-09-30 • via Nuitee
F
Fah
2
Pros:

There was no concern for the property

2025-09-30 • via Nuitee
M
marco
8
Pros:

Na

2025-09-29 • via Nuitee
R
Robyn
6
Pros:

To get to Sonesta you have to drive through the parking lot of a very sketchy looking motel. From the outside Sonesta didn't look much better. Broken mini blinds in windows. Broken air conditioners hanging out of windows. Hall windows on 2nd and 3rd floors open (air conditioners in hallways not working). I had a room with a king bed. Comforter was lumpy as heck. Broken handle on one dresser. Smoke detector ripped off wall. No toilet paper or any amenities in bathroom. No cup to take my nightly medication. The only plus was the TV and air conditioner in my room worked and the bed was very comfy. But I wouldn't stay here again.

2025-09-28 • via Nuitee
B
Brandi
2
Pros:

Don’t stay here.

2025-09-27 • via Nuitee
B
Brandi
2
Pros:

Terrible

2025-09-27 • via Nuitee
B
Brandi
2
Pros:

Terrible terrible terrible all the way around. They called the cops on me, after I paid for my room, claimed they “cancelled” my reservations bc they thought I made a bad review for them but I hadn’t, rude, no toilet paper or towels. No customer service at all.

2025-09-27 • via Nuitee
T
Tabatha
10
Pros:

I like that it was quiet

2025-09-26 • via Nuitee
R
Richard
10
Pros:

Absolutely awesome excellent staff clean as a whistle!

2025-09-24 • via Nuitee
R
Richard
10
Pros:

Absolutely awesome excellent staff clean as a whistle!

2025-09-24 • via Nuitee
B
Brianna
8
Pros:

7 out of 10

2025-09-21 • via Nuitee
K
Kelly
10
Pros:

I like everything about this property, very clean, very friendly, great stuff safe and comfortable

2025-09-14 • via Nuitee
W
Whitney • family
10
Pros:

Convenient location

2025-09-09 • via Nuitee