Microtel Inn & Suites by Wyndham London

Hotels
•
Microtel Inns & Suites
7.5 (1104 reviews)
1895 West Highway 192 , London , US
+1 606-657-4636

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent walkability to restaurants and nearby needs
Friendly and helpful staff (breakfast lady/front desk often praised)
Good value/price and occasional nearby restaurant discounts
Many guests reported clean rooms and nice beds
Breakfast available and generally decent; 24-hour coffee/juice
Clean and warm pool (when temperature appropriate)
Cookies at check-in and water at checkout mentioned positively
Accessible rooms/handicap convenience noted by a guest
Cons:
Reports of cockroaches/bugs in rooms and breakfast area
Dirty hallways, beat-up doors, and missing security locks
Smell of marijuana in hallways and strong cologne in lobby
Noisy (thin walls/other guests) and occasional excessively hot pool
Outdated bathrooms, small elevator, and tiny pool towels
Slow/unreliable internet and cramped breakfast area with limited seating
Unresolved maintenance issues (loose toilet tank, damaged vehicle reported) and at least one reported discrimination/harassment incident

Categories

Cleanliness
6.5
Mixed reports: some rooms described as clean, but multiple guests reported cockroaches/bugs, dirty hallways, smells (weed), and dingy/beat-up doors.
Service
8.5
Generally praised: friendly front-desk and breakfast staff, helpful printed info and courteous interactions; however a few serious service failures (unresolved maintenance, ignored parking damage, report of discriminatory handling).
Location
9
Consistently positive: excellent walkability to restaurants and nearby needs, frequently described as very convenient for dining and attractions.
Room Quality
7
Mixed: guests liked beds, room layout, hot water and TVs, but reported small rooms, outdated bathrooms, loose toilet tank, damaged doors, and missing security locks in some rooms.
Amenities
7.5
Mixed amenity experience: pool described as clean and warm (but sometimes excessively hot), 24-hour coffee/juice is a plus; issues include tiny pool towels and a very small/not-very-clean elevator.
Value for Money
8
Many guests cited good price and strong value, with some noting discounts at nearby restaurants and 'tremendous value' for the cost.
Food and Beverage
6.5
Breakfast often described as decent/excellent and convenient (24-hour coffee), but limited variety/crowded breakfast area, repeated same offerings, and at least one report of cockroaches in the breakfast area.
Overall Experience
7
Overall a mixed stay: many positive elements (location, friendly staff, decent breakfast, value) but offset by cleanliness issues, occasional maintenance and safety/behavior incidents, noisy conditions, and spotty internet.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Modern Amenities and Comfortable Stay

This London hotel provides a comfortable stay with free Wi-Fi, an indoor pool, and rooms featuring a cable TV and work desk. Stay active at the fitness centre or relax in suites with a kitchenette and sofa bed.

Delicious Breakfast and Convenient Services

Start your day with a delicious continental breakfast including hot coffee, fresh fruit, and pastries. Benefit from a 24-hour reception, fax, photocopying services, and laundry facilities for added convenience.

Explore Nearby Attractions

Conveniently located, the hotel is just 1 mile from Mountain Laurel Gallery and 5 miles from Levi Jackson Wilderness State Park. Book your stay at Microtel Inn & Suites London for a delightful and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LEX

Location

Guest Reviews

7.5
Based on 1104 reviews
Cleanliness: 6.5
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 7.5
Value for Money: 8
Food and Beverage: 6.5
Overall Experience: 7
E
Eugene • family_with_children • us
8
Nice place, convenient to the highway, we were passing through, worked great, great value for cost,
Pros:

Good variety, plenty of food

Cons:

There could be more seating in the breakfast area, not enough tables and chairs

2026-11-07 • via Nuitee
B
Barbara • couple • us
9
Pros:

Mattress amazingly comfortable

Cons:

Hotel in remodeling process

2026-11-06 • via Nuitee
S
Simon • couple • ca
7
Breakfast was good
Pros:

Breakfast was very good

2026-11-02 • via Nuitee
J
Joanna • couple • us
7
Pros:

The location was great for restaurants.

Cons:

You could hear people running around . You could smell the oder of weed in the hallways .

2026-10-29 • via Nuitee
J
Josh • couple • us
10
2026-10-29 • via Nuitee
H
Heather • couple • us
10
Perfect American owned and staffed hotel.
Pros:

American owned and staffed

Excellent breakfast. (We enjoyed the npple-shaped egg patties that perfectly fit the sausage patties on the bagels for sandwiches.) We had 24 hour access to the coffee and juice. Breakfast lady was sweet.

American owned and staffed.

100% Convenient walkability to ANYTHING you could possibly need.

American owned and staffed.

Tremendous value.

American owned and staffed.

Pool was clean and warm.

American owned and staffed.

Nearby quality restaurants offered discounts. Front desk provided printed information regarding nearby locations.

American owned and staffed.

Cons:

Pool towels were tiny.

2026-10-29 • via Nuitee
D
Debbie • couple • us
8
Relaxing
Pros:

Clean. Nice beds full breakfast

Cons:

Nothing

2026-10-26 • via Nuitee
B
Bishop • couple • us
6
2026-10-26 • via Nuitee
M
Michael Young • couple • us
10
2026-10-25 • via Nuitee
A
Alison • extended_group • us
1
Gross
Cons:

We killed a bug on the bed in our room. The doors looked all beat up. Signs mentioned renovation but not sure that was actually happening.

2026-10-25 • via Nuitee
C
Charlene • family_with_children • us
10
Pros:

Cookies when we check-in and water when we check- out. great room set up. Great hot water. Great breakfast. Great tv

Cons:

Hard to see control for the a/c if you are tall.
..

2026-10-25 • via Nuitee
T
Terry • couple • us
7
Ok for an overnight stay
Pros:

Lots of room and convenient location.

Cons:

Hardly any vanity room in bathroom. Breakfast area was too small and cramped.

2026-10-25 • via Nuitee
J
Jason • couple • us
8
Great room and friendly staff..nice pool as well
Pros:

Very nice room

Cons:

Undergoing some renovations but not a problem

2026-10-24 • via Nuitee
P
Pam • family_with_children • us
5
It would have been good. The Cock roaches in the breakfast area and not enough chairs.
Cons:

The bugs

2026-10-24 • via Nuitee
J
Joe • solo_traveller • us
3
It was not pleasant
Pros:

The convenience of the room for handicap person.

Cons:

The toilet tank was loose, I reported it the first day but nothing was repaired
D
.
While I was there parked in a handicap parking space a driver chose to park beside my car in the van accessible parking hitting my truck door when they got out of their car. I reported the parking violation to the front desk, but nothing was done. The violator left about 7:30 am, no apologizy for the damage nor inconvenience.

2026-10-23 • via Nuitee
L
Linda • family_with_children • us
10
2026-10-22 • via Nuitee
D
Doug • couple • us
7
Pros:

Everything was great, staff was awesome, good breakfast, clean swimming pool and rooms

Cons:

The Internet sucked kept getting kicked off and it ran so slow

2026-10-22 • via Nuitee
C
Cary • couple • us
5
2026-10-22 • via Nuitee
I
Ivane Mara • couple • us
6
Pros:

Good price

Cons:

Noisy

2026-10-22 • via Nuitee
M
Maggie • family_with_children • us
4
Nice people but they need to clean better.
Pros:

Very friendly staff.

Cons:

Dirty halls and doors were not working well ours was missing the security lock at the top. We also found a cockroach.

2026-10-20 • via Nuitee