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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Family rooms
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Shared lounge/TV area
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Staff adhere to local safety protocols
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Fire extinguishers
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Smoke alarms
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Key access
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CCTV outside property
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24-hour security
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Security alarm
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Key card access
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Fitness facilities (surcharge)
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Internet access
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Reception hall
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Japanese garden
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Covered parking
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Free bus station shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Convenient Location
Situated just 2.3 miles from Monroe Regional Airport and adjacent to the bustling Pecanland Mall, Courtyard by Marriott Monroe Airport offers a prime location for both leisure and business travelers.
Modern Amenities
Experience comfort and convenience in our well-appointed rooms featuring complimentary Wi-Fi, cable TVs, work desks, tea/coffee makers, and ironing facilities.
On-Site Dining and Fitness
Indulge in delicious American cuisine at the Courtyard Café and Lounge, or maintain your fitness routine at the gym.
Ready to elevate your stay in Monroe? Book your room at Courtyard by Marriott Monroe Airport now for a seamless and enjoyable experience.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Public parking is possible on site (reservation is needed) and costs USD 5 per day.
Location
Guest Reviews
The staff was excellent. All were very nice and helpful.
N/A
Breakfast could have been complementary.
Location Location Location
Insect-Based spray in elevator, in bedroom and throughout the hotel. Air conditioning unit did not work. Telephone did not work. Had to request a move to another room. Too much spraying for insects. Hotel needs to be closed for remodeling. Great location but needs to be current. It's too expensive for its quality. If you are spraying for roaches like that, just remodel. I have asthma and had a horrible experience. It's not a Marriott brand. Should be refunded or compensated for Monroe LA trip. I was embarrassed. Blessings. -- JH
Well I had no room when we were trying to check in they had rented it to someone else so I had to drive home 2hours back home due to everything being booked for a huge ball tournament ! I’ll NEVER book with y’all again !!!
It was clean and comfortable. The breakfast was good.
The semis driving across the parking lot the next morning.
Staff was great. Beds were comfortable. Everything was clean.
Nothing.
On 4th floor and elevator was broken. So we went elsewhere
Very clean
Nice environment
The property was decent on outside.
But the room was a little disgusting. The carpet smelled bad and floor in the room was all uneven. Hard to explain but overall Not a good experience. We did not complain at the time we stayed, because we were on a time schedule and had to keep driving.
The room was not good all.
Check out early didn’t even stay the night
The room was clean but the noise from the interstate was overwhelming. If your room is on the side of the hotel that faces the interstate then beware. Our window seals were bad because in the morning the windows had condensate on both sides. You could not see out at all and I believe that also contributed to the noise of the interstate. The interstate has a on-ramp right behind the hotel so acceleration of the traffic enhanced the noise level. Truely, we didn’t get a good night rest. It was if there was window sized hole in the wall. It was very late when we arrived or we would have asked for another room.
Upon entering the lobby, we were not greeted by the 3 staff members at the front desk who continued their conversation and made us wait to be served. They were not friendly when we were attended to, and the clerk was particularly negative about our booking through a third party. She said I wouldn't get a receipt, she couldn't give me hotel points, nor could she help with a question I had because I had not booked through Marriott.
I had to put a $20.00 "deposit" on my credit card for incidentals (like what?? no food or drink in the fridge, no way to make a LD phone call!!) that I have not received a credit back for.
Breakfast (which I paid for) was higher than the posted fees on the menu, menu selections had substitutions we did not want nor could eat, and again the staff person was slow and obviously not happy to be working! Bland food and not worth the money or the wait!! Debacle.
After this unpleasant experience, my husband and I will probably stick with IHG hotels, and the third party booking issue is concerning, since we travel a great deal for business and pleasure, and use online booking.
This is the location that we usually book the staff is amazing. Just wish we had a pool
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