Four Points by Sheraton French Quarter

Hotels
Sheraton
8.6 (1829 reviews)
541 Bourbon Street , New Orleans , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Delicious breakfast
Cons:
Cleanliness issues
Overpriced
Noisy at night

Categories

Cleanliness
7.81
The carpets smell like old feet, and some areas were reported not being cleaned well.
Service
9.28
The staff were friendly and exceptional, with quick assistance from maintenance.
Location
9.32
The location is perfect, right on Bourbon Street and near major attractions.
Room Quality
8.27
Rooms were comfortable, but some guests found beds hard and lacking basic bedding.
Amenities
8.3
Basic amenities met expectations, but some guests found the pool not heated and carpets unclean.
Value for Money
8.26
Some guests felt it was overpriced for what was offered, particularly for cleaning standards.
Food and Beverage
8.81
Breakfast was noted as delicious, but drink selection could be improved.
Overall Experience
8.78
Overall, the stay was enjoyable with great location and service despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 03:10

Property Description

Luxury Boutique Hotel in the Heart of the French Quarter

Tropical Courtyard Oasis: Relax by the outdoor pool in a lush tropical courtyard, a perfect escape from the bustling Bourbon Street.

Historic Charm with Modern Amenities: Stay in elegantly decorated rooms with views of the French Quarter, equipped with flat-screen TVs and minibars in a historic building that used to be the Old French Opera House.

Convenience and Entertainment: Take advantage of the business center and gym facilities, indulge in delicious breakfast options and cocktails at the Puccini Bar, and explore nearby attractions like Jackson Square and the French Market.

Experience the essence of New Orleans at Four Points by Sheraton French Quarter - Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Location

Guest Reviews

8.6
Based on 1829 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 8.78
K
Kelly couple us
10
2026-08-15 via Nuitee
J
Jean-Roch family_with_children fr
7
Bon point de chute
Pros:

L'établissement est central. C'est bruyant mais c'est central et donc très pratique pour les visites.

Cons:

Personnel pas toujours avenant, mais ça dépend.

2026-08-15 via Nuitee
K
Kristina couple au
9
Pros:

The rooms were great as well as the facilities
The staff are super friendly

Cons:

The location whilst great if you want to be where all the action is, it’s very loud

2026-08-13 via Nuitee
J
Jordan extended_group us
10
2026-08-13 via Nuitee
E
eirini solo_traveller gr
10
Ερωτευμένη με το σημειο
Pros:

Υπέροχο ξενοδοχείο μέσα στην καρδιά του French quarter είναι μαγευτικό σημείο και το καλύτερο από όλα είχε μπαλκόνι να μπορείς να δεις στον δρόμο.!

2026-08-13 via Nuitee
V
Valentina family_with_children us
10
2026-08-12 via Nuitee
A
A couple us
8
2026-08-11 via Nuitee
C
Carlton couple us
10
2026-08-10 via Nuitee
C
Claire family_with_children gb
8
Good hotel in heart of the French Quarter.
Pros:

Great hotel in central location. Very noisy on Bourbon Street so very glad we had a courtyard room. Free coffee between 6am and 8am was appreciated. Room clean and bed comfy.

Cons:

As a family with children, the location wasn’t the best for us. It was full of people getting drunk on frozen cocktails and very loud music. Would be ideal if you are looking to party whilst here. We still had a good stay and it felt safe enough.

2026-08-10 via Nuitee
K
Kimi solo_traveller us
10
2026-08-10 via Nuitee
M
Moises solo_traveller us
9
Bourbon stay
Pros:

Location and staff were awesome.

Cons:

Size of room was too small. One elevator was down.

2026-08-10 via Nuitee
M
Makayla family_with_children us
8
Great location. Great view from our balcony overlooking bourbon street.
Pros:

The location was excellent.

Cons:

No complaints.

2026-08-08 via Nuitee
M
Meghan family_with_children be
5
Beaucoup trop bruyant! À fuire pour les familles… ils ne priorisent pas du tout les chambres + calmes pour les familles
Pros:

Le personnel, le confort (simple et non moderne, mais efficace)

Cons:

Trop bruyant. Nous étions sur Toulouse St. Avec 2 enfants en bas âges, je ne comprends pas comment le personnel ne nous a pas mis côté piscine… nous avons passés 4 nuits infernales . Certes l’emplacement est parfait pour visiter la ville, mais ne venant pas à NOLA pour faire la fête… l’hôtel n’est clairement pas isolé. Nous avions l’impression de dormir en plein bar et d’être réveillé à 5h du matin en pleine rue par les agents de nettoyage! Horrible.

2026-08-08 via Nuitee
I
Ihor family_with_children us
10
2026-08-07 via Nuitee
A
Anthony solo_traveller gb
9
2026-08-05 via Nuitee
K
Kellie solo_traveller gb
10
2026-08-05 via Nuitee
S
Shon couple us
9
Four points at Sheraton thanks for your hospitality revisiting New Orleans this hotel will be at the top of the list
Pros:

Very friendly staff amenities was accessible cafe services bar all very nice atmosphere.

Cons:

Not available

2026-08-04 via Nuitee
H
Holland solo_traveller us
8
Pros:

Great location. . Bed was comfy to me as I like softer beds. Decent size room. Staff was really nice and helpful.

Cons:

If there was anything. The view from our room was a roof top parking area so not so good.
When I booked that's not the roof top view I was thinking about. Honestly didnt spend that much time looking out the window 😊

2026-08-04 via Nuitee
S
Shon couple us
9
2026-08-04 via Nuitee
K
Kenneth solo_traveller us
5
I like the Balcony.
Pros:

The Staff was friendly and helpful.

Cons:

No Microwave in our room. I can’t remember the last time I stayed at a Hotel with no Microwave. The Toilet had to be flushed several times after using it to flush down BM.

2026-08-04 via Nuitee