Four Points by Sheraton French Quarter

Hotels
•
Sheraton
8.6 (1568 reviews)
541 Bourbon Street , New Orleans , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Currency exchange
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Delicious breakfast
Cons:
Cleanliness issues
Overpriced
Noisy at night

Categories

Cleanliness
7.81
The carpets smell like old feet, and some areas were reported not being cleaned well.
Service
9.28
The staff were friendly and exceptional, with quick assistance from maintenance.
Location
9.32
The location is perfect, right on Bourbon Street and near major attractions.
Room Quality
8.27
Rooms were comfortable, but some guests found beds hard and lacking basic bedding.
Amenities
8.3
Basic amenities met expectations, but some guests found the pool not heated and carpets unclean.
Value for Money
8.26
Some guests felt it was overpriced for what was offered, particularly for cleaning standards.
Food and Beverage
8.81
Breakfast was noted as delicious, but drink selection could be improved.
Overall Experience
8.78
Overall, the stay was enjoyable with great location and service despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 03:10

Property Description

Luxury Boutique Hotel in the Heart of the French Quarter

Tropical Courtyard Oasis: Relax by the outdoor pool in a lush tropical courtyard, a perfect escape from the bustling Bourbon Street.

Historic Charm with Modern Amenities: Stay in elegantly decorated rooms with views of the French Quarter, equipped with flat-screen TVs and minibars in a historic building that used to be the Old French Opera House.

Convenience and Entertainment: Take advantage of the business center and gym facilities, indulge in delicious breakfast options and cocktails at the Puccini Bar, and explore nearby attractions like Jackson Square and the French Market.

Experience the essence of New Orleans at Four Points by Sheraton French Quarter - Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 37 per day.

Location

Guest Reviews

8.6
Based on 1568 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 8.78
K
Kandis • solo_traveller • us
10
Pros:

Location

Cons:

Only one elevator working

2026-03-27 • via Nuitee
K
Kenneth • couple • us
10
2026-03-27 • via Nuitee
R
Rebecca-Jayne • couple • gb
10
Pros:

We had a lovely stay in this apartment. The location was perfect, right in the heart of the old town in Cluj, making it ideal for exploring the area. The apartment itself was very clean and well-equipped with everything we needed for a comfortable stay.

The two cleaning staff we met outside were especially friendly and went out of their way to welcome us, which was a really nice touch.

If I had to mention a small downside, it would be the pillows, which were a bit flat—but even that was manageable and didn’t take away from an overall great experience.

2026-03-26 • via Nuitee
L
Lisa J • extended_group • us
10
Pros:

Everything

2026-03-26 • via Nuitee
B
Becky • couple • us
9
Pros:

Clean , and on bourbon street

Cons:

Only one elevator working

2026-03-25 • via Nuitee
T
Tara • family_with_children • us
8
Pros:

Location

Cons:

Location

2026-03-23 • via Nuitee
S
Steve • solo_traveller • us
10
Love this hotel for its location, lovely rooms and friendly, helpful staff.
Pros:

The location, amenities, and staff are excellent.

2026-03-23 • via Nuitee
M
Maria • couple • us
10
Pros:

The staff was professional and very sweet.

Cons:

N/A

2026-03-23 • via Nuitee
J
Jami • extended_group • us
9
Great vacation stay!
Pros:

Location. Ambience. Great staff. Clean. Classy.

Cons:

Nothing

2026-03-21 • via Nuitee
M
Megane • extended_group • fr
8
Beaucoup de bruit mais un service tres bon service et un emplacement parfait pour visiter la ville
Pros:

Tout était très propre et confort

Cons:

Les chambres qui donnent sur la rue peuvent être très bruyantes. L’hôtel met à disposition des boules quies mais il peut être difficile de dormir avec le bruit.

2026-03-19 • via Nuitee
H
Haley • family_with_children • us
10
2026-03-18 • via Nuitee
J
James • couple • us
10
Will def stay here again next year.
Pros:

Great location and good size room

Cons:

Bathroom was a little cramped

2026-03-18 • via Nuitee
P
Paul • couple • us
8
2026-03-18 • via Nuitee
R
Richard • couple • us
3
Good French Quarter location, but everything else poor
Pros:

Perfect location for Bourbon St. Helpful staff

Cons:

Very very noisy even at the back of the hotel, partly because windows aren't double-glazed. Parking very expensive. No restaurant, outrageously expensive.

2026-03-17 • via Nuitee
W
Warren • family_with_children • us
1
STAY AWAY!
Pros:

Central Quarter location.

Cons:

BAIT & SWITCH! The room is NOT the room pictured, but a very inferior room with a marginal view, NOT the view advertised or shown (see pictures). Despite the Do Not Disturb sign, staff barged in the room without knocking "to clean". Very sketchy. The shower pressure is barely a trickle of water. And it's EXTREMELY LOUD ALL NIGHT, although it us the Quarter so somewhat expected. Outrageous cost for a subpar experience.

2026-03-17 • via Nuitee
H
Henry • couple • us
9
2026-03-16 • via Nuitee
W
Wyatt Odem • extended_group • us
7
2026-03-14 • via Nuitee
P
Pam • couple • us
8
It was an enjoyable stay, in the heart of the French Quarter.
Pros:

The pool area was really nice. Staff very friendly and helpful.

Cons:

Little outdated.

2026-03-11 • via Nuitee
M
maivetteh • Family
6
It's loud. Good For Party Goers.
Pros:

It is right across from La Habana Hemingway Cigars and Fuego Bourbon, a very loud Hispanic music nightclub. Excellent location, just a few blocks down Bourbon and Canal.
The hotel is clean and comfortable. They take security very seriously. To get in, you will have to show your room key because, logically, at night, there is really high traffic of people, either just getting out of the three nightclubs across from it, or just drunk people strolling up and down Bourbon St.
The restaurant was great, with amazing coffee and breakfast sandwiches. TK, Cecilia, and Javier took great care in making us feel welcomed every morning in the restaurant.
The room and bathroom were clean, bed was comfortable. I had an early flight on our last day, and there was no water that day when we woke up, so it was a bit challenging. I had reserved a room facing Bourbon St. because my daughter-in-law wanted to take some of her wedding pictures on the lovely balconies; however, they gave us a room on the 4th floor, which means the balconies were small, not the cool New Orleans balcony. I had emailed Ronita about this when I received their welcoming email a few days prior to the trip, but got no response. Once at the hotel, I spoke to the front desk, and they said we couldn't take some pictures. It is what it is.
Alexandra was very pleasant on the night we arrived, spoke to my mom in Spanish, and made her feel welcome.

2026-03-10 • via Tripadvisor
K
Kevin • family_with_children • us
10
2026-03-09 • via Nuitee