Four Points by Sheraton French Quarter

Hotels
Sheraton
8.6 (1694 reviews)
541 Bourbon Street , New Orleans , us

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Delicious breakfast
Cons:
Cleanliness issues
Overpriced
Noisy at night

Categories

Cleanliness
7.81
The carpets smell like old feet, and some areas were reported not being cleaned well.
Service
9.28
The staff were friendly and exceptional, with quick assistance from maintenance.
Location
9.32
The location is perfect, right on Bourbon Street and near major attractions.
Room Quality
8.27
Rooms were comfortable, but some guests found beds hard and lacking basic bedding.
Amenities
8.3
Basic amenities met expectations, but some guests found the pool not heated and carpets unclean.
Value for Money
8.26
Some guests felt it was overpriced for what was offered, particularly for cleaning standards.
Food and Beverage
8.81
Breakfast was noted as delicious, but drink selection could be improved.
Overall Experience
8.78
Overall, the stay was enjoyable with great location and service despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 03:10

Property Description

Luxury Boutique Hotel in the Heart of the French Quarter

Tropical Courtyard Oasis: Relax by the outdoor pool in a lush tropical courtyard, a perfect escape from the bustling Bourbon Street.

Historic Charm with Modern Amenities: Stay in elegantly decorated rooms with views of the French Quarter, equipped with flat-screen TVs and minibars in a historic building that used to be the Old French Opera House.

Convenience and Entertainment: Take advantage of the business center and gym facilities, indulge in delicious breakfast options and cocktails at the Puccini Bar, and explore nearby attractions like Jackson Square and the French Market.

Experience the essence of New Orleans at Four Points by Sheraton French Quarter - Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 37 per day.

Location

Guest Reviews

8.6
Based on 1694 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 8.78
P
Pamela couple us
5
Would not recommend this hotel.
Pros:

Smelled good inside

Cons:

It’s located across from a Latin Bar that is open Thursday-Saturday and the Bar blasted their music so loud that we had to move rooms.

2026-05-23 via Nuitee
S
Sylvia extended_group pe
8
2026-05-23 via Nuitee
D
Daisy couple us
10
Pros:

Bed were super comfortable, balconies provided a nice view. And staff was wonderful

Cons:

House keeping would knock at 9:30 am when I was still sleeping and never came back to clean the room

2026-05-22 via Nuitee
A
AYNICE couple us
5
2026-05-22 via Nuitee
R
Rebecca family_with_children au
9
2026-05-22 via Nuitee
F
Fabian couple ca
7
Our stay was comfortable.
Pros:

It is in a Perfect Location. They gave us a quiet room. Good service from front desk and cleaning staff. Hotel lobby and hallways are bright and clean. The beds were comfortable and good clean linen.

Cons:

There are worn through parts in the carpet in the bedroom.
There are numerous places where wood is broken and paint peeling in the bathroom .
The pool and pool area is unattractive and uninviting.

2026-05-21 via Nuitee
K
Katelyn couple us
10
2026-05-21 via Nuitee
C
Chienkuo couple us
6
地點位置非常好,但是整晚的睡眠品質幾乎無法入睡
Pros:

地點位置適中

Cons:

室內冷氣太強,晚上蓋被子都會覺得冷!而且完全無法調整⋯⋯

2026-05-20 via Nuitee
P
Per-Erik extended_group se
9
2026-05-19 via Nuitee
S
Smith couple us
8
2026-05-18 via Nuitee
J
Jacqueline solo_traveller us
8
Very pleasant and good location
Pros:

Good location

2026-05-18 via Nuitee
J
James couple us
10
2026-05-17 via Nuitee
E
eric couple fr
9
2026-05-16 via Nuitee
S
Suzanne extended_group au
9
Lots of fun
Pros:

I loved the location on the corner of Bourbon and Toulouse streets. Easy walk to everywhere. Sun-Wed noise levels not to bad, Thurs-Sat very loud, but so much fun! They provide earplugs. Fun sitting on the balcony watching Bourban street. If you don’t want noise then stay overlooking pool or side street. We thoroughly enjoyed our stay.

Cons:

Would be good if they gave enough water per guest rather than 1 bottle per room.

2026-05-16 via Nuitee
Y
Young solo_traveller us
8
2026-05-16 via Nuitee
T
Terri solo_traveller us
10
2026-05-15 via Nuitee
A
Andrew extended_group au
9
Comfy beds and great location
Pros:

Perfect location if you want to be in the midst of the action.

Cons:

Nothing

2026-05-15 via Nuitee
P
Patricia couple us
9
Great location, definitely a lot of walking around , not pricey in bar had excellent live music
Pros:

Easy to get to, it was very clean, good choices on breakfast menu

Cons:

Unfortunately u have to paid for parking expenses per day in there own private property! Shouldn’t have charged or a least discount it

2026-05-14 via Nuitee
T
Thomas couple gb
8
Fantastic stay in a great place, I probably just wouldn’t stay as close to bourbon st next time as it’s not really my th
Pros:

Fantastic building in an amazing area, hotel was clean and well kept, staff were friendly and helpful.

Cons:

For me personally the noise from bourbon st was just too much, we had a balcony room facing Toulouse st and it was still way to noisy, the provided earplugs on the bedside table were perfect and helped a lot.

2026-05-14 via Nuitee
M
Maria Claudia solo_traveller us
10
An outstanding stay with exceptional service, comfort, and a perfect location in the heart of New Orlean
Pros:

The property exceeded my expectations from the moment I arrived. The room was spotless, comfortable, and beautifully maintained. The location was perfect for exploring New Orleans, and the entire staff made me feel genuinely welcomed throughout my stay. The check-in process was smooth and professional, and everything felt organized and relaxing

Cons:

Honestly, there was nothing significant to complain about. My experience was excellent overall.

2026-05-14 via Nuitee