Hilton Garden Inn White Marsh

Hotels
•
Hilton Garden Inn
8.2 (651 reviews)
5015 Campbell Boulevard , White Marsh , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Pool and amenities not as advertised
Staff treatment varied

Categories

Cleanliness
7.61
Some reports of cleanliness issues, including dirty pools and roaches in rooms.
Service
8.88
Staff described as amazing and welcoming, though there were mentions of some disrespectful interactions.
Location
8.62
Good location noted in multiple reviews, with easy access to attractions.
Room Quality
7.57
Rooms described as spacious but some were old and had maintenance issues.
Amenities
7.9
Facilities like the pool were frequently mentioned as broken or dirty.
Value for Money
8.16
Many guests felt they received decent value but were disappointed by service and amenity issues.
Food and Beverage
8.61
Positive mentions about breakfast and bar service.
Overall Experience
8.28
Mixed experiences with both positive elements such as service and food, countered by significant issues with cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:56

Property Description

Luxurious Accommodation and Modern Conveniences
Experience spacious and modern accommodation at the Hilton Garden Inn White Marsh, just a short drive from Baltimore city centre. Enjoy free amenities and convenient services like an on-site convenience store for all your needs.

Convenient Location and Easy Access
Located near motorway I-95, our hotel offers easy access to Baltimore's top attractions such as Inner Harbor and Camden Yards. Explore nearby shopping, dining, and entertainment options effortlessly with our complimentary trolley service.

Fitness and Dining Options
Stay active at our 24-hour fitness centre and enjoy free access to Bally's Fitness Center. Indulge in delicious meals at our on-site restaurant and grab snacks anytime at the 24-hour convenience store.

Book your stay at the Hilton Garden Inn White Marsh for a perfect blend of comfort, convenience, and luxury.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 651 reviews
Cleanliness: 7.61
Service: 8.88
Location: 8.62
Room Quality: 7.57
Amenities: 7.9
Value for Money: 8.16
Food and Beverage: 8.61
Overall Experience: 8.28
K
Kathleen • couple • us
10
2026-04-17 • via Nuitee
K
Kellie • solo_traveller • us
8
Comfortable and clean
Pros:

Location

Cons:

Elevator

2026-04-14 • via Nuitee
D
Debra • couple • us
7
2026-04-12 • via Nuitee
M
Miranda • couple • us
5
2026-04-12 • via Nuitee
T
Tijuanna • family_with_children • us
1
Cons:

The gentleman working the front desk upon my check in on April 4th was extremely rude and didn’t provide clear instructions on pool use pertaining to weekends and did not give or advise I needed wrist bands to swim for my family upon check in . He also was at work with his son sitting at the front desks which I never witnessed before at a hotel

2026-04-09 • via Nuitee
Q
Quintin • couple • us
8
Pros:

The whole experience

Cons:

17 ,$ breakfast to

2026-04-09 • via Nuitee
R
Robert • couple • us
6
2026-04-03 • via Nuitee
J
Janice • family_with_children • us
5
Pros:

So upset that you charged for breakfast. Every other hotel the breakfast is included

Cons:

Price to high! Upset that breakfast cost extra

2026-04-02 • via Nuitee
J
Jimmy • solo_traveller • us
10
2026-04-02 • via Nuitee
T
Tamika • couple • us
8
2026-04-02 • via Nuitee
J
John • couple • us
7
Would’ve been great if the pool was clean
Pros:

Staff

Cons:

The indoor pool was so dirty I couldn’t see the bottom of the pool.

2026-03-30 • via Nuitee
J
Jenni • couple • us
8
2026-03-30 • via Nuitee
W
William • solo_traveller • us
10
2026-03-30 • via Nuitee
P
Peninah • solo_traveller • us
10
2026-03-23 • via Nuitee
R
Rhoades • couple • us
2
Went for our anniversary, do not recommend.
Pros:

Liked the room size and location. It's a Hilton and is similar in build to other Hiltons.

Cons:

Wrist bands for the pool were the 1st clue somthing was wrong. The pool and hot tub had grey foamy water and while we visited the hot tub briefly the room was full of smoking and drinking adults watching their multitudes of children compete in jumping in the pool.

Room was large but not clean with leaning lamps and a grimy sofa.

2026-03-23 • via Nuitee
J
John • solo_traveller • us
6
2026-03-21 • via Nuitee
J
Jordan • couple • us
9
2026-03-21 • via Nuitee
I
iv • couple • us
8
2026-03-18 • via Nuitee
K
katie • solo_traveller • us
10
2026-03-18 • via Nuitee
R
Robert • family_with_children • us
6
It was overall ok just needs some upgrades
Cons:

Sunday morning while laying on the bed before checkout we noticed mold on the ceiling.

2026-03-16 • via Nuitee