Hilton Garden Inn White Marsh

Hotels
•
Hilton Garden Inn
8.2 (651 reviews)
5015 Campbell Boulevard , White Marsh , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Pool and amenities not as advertised
Staff treatment varied

Categories

Cleanliness
7.61
Some reports of cleanliness issues, including dirty pools and roaches in rooms.
Service
8.88
Staff described as amazing and welcoming, though there were mentions of some disrespectful interactions.
Location
8.62
Good location noted in multiple reviews, with easy access to attractions.
Room Quality
7.57
Rooms described as spacious but some were old and had maintenance issues.
Amenities
7.9
Facilities like the pool were frequently mentioned as broken or dirty.
Value for Money
8.16
Many guests felt they received decent value but were disappointed by service and amenity issues.
Food and Beverage
8.61
Positive mentions about breakfast and bar service.
Overall Experience
8.28
Mixed experiences with both positive elements such as service and food, countered by significant issues with cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:56

Property Description

Luxurious Accommodation and Modern Conveniences
Experience spacious and modern accommodation at the Hilton Garden Inn White Marsh, just a short drive from Baltimore city centre. Enjoy free amenities and convenient services like an on-site convenience store for all your needs.

Convenient Location and Easy Access
Located near motorway I-95, our hotel offers easy access to Baltimore's top attractions such as Inner Harbor and Camden Yards. Explore nearby shopping, dining, and entertainment options effortlessly with our complimentary trolley service.

Fitness and Dining Options
Stay active at our 24-hour fitness centre and enjoy free access to Bally's Fitness Center. Indulge in delicious meals at our on-site restaurant and grab snacks anytime at the 24-hour convenience store.

Book your stay at the Hilton Garden Inn White Marsh for a perfect blend of comfort, convenience, and luxury.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 651 reviews
Cleanliness: 7.61
Service: 8.88
Location: 8.62
Room Quality: 7.57
Amenities: 7.9
Value for Money: 8.16
Food and Beverage: 8.61
Overall Experience: 8.28
R
Rhoades • couple • us
2
Went for our anniversary, do not recommend.
Pros:

Liked the room size and location. It's a Hilton and is similar in build to other Hiltons.

Cons:

Wrist bands for the pool were the 1st clue somthing was wrong. The pool and hot tub had grey foamy water and while we visited the hot tub briefly the room was full of smoking and drinking adults watching their multitudes of children compete in jumping in the pool.

Room was large but not clean with leaning lamps and a grimy sofa.

2026-03-23 • via Nuitee
P
Peninah • solo_traveller • us
10
2026-03-23 • via Nuitee
J
John • solo_traveller • us
6
2026-03-21 • via Nuitee
J
Jordan • couple • us
9
2026-03-21 • via Nuitee
K
katie • solo_traveller • us
10
2026-03-18 • via Nuitee
I
iv • couple • us
8
2026-03-18 • via Nuitee
R
Robert • family_with_children • us
6
It was overall ok just needs some upgrades
Cons:

Sunday morning while laying on the bed before checkout we noticed mold on the ceiling.

2026-03-16 • via Nuitee
W
William • couple • us
10
Excellent
2026-03-16 • via Nuitee
M
Melanie-Sherea • family_with_children • us
10
We had a great stay and will return when we are back in town!!!
Pros:

Jessica at the front desk was very helpful and accommodating even when she was bombarded with several different tasks at one time. She handled everything well and did it all with a smile on her face. Kept her composure in a few situations I would have walked away from had I been in her position!

Cons:

The pool and hot tub were not very desirable. I feel like it needs to be “maintained” more often.

2026-03-16 • via Nuitee
S
stephen capps • couple • us
2
Pros:

The facility and staff were nice.

Cons:

The toilet in our room wouldn't flush. Maintenance came the first night and it flushed once after that. Had to go to main floor public restroom in the middle of the night. The next day they drain snaked it and left water on the floor and again only flushed once. Changed rooms and TV remote dirty, and trash under the bed.

2026-03-02 • via Nuitee
S
Shavonda • solo_traveller • us
5
Friday I can deal with. On Saturday I feel like they should offer some accommodations.
Pros:

Front desk staff was very kind and professional.

Cons:

Friday was ok I wasn’t able to use the swimming pool because it was crowded.Saturday was definitely not a good night it was very crowded I was unable to use the amenities because of so many events going on at the same time. It was a party over top of me the kids jumped all night and it was a party beside me. The kids was knocking on the door and running in the hallway.

2026-03-02 • via Nuitee
S
Shawntel • family_with_children • us
10
2026-02-23 • via Nuitee
K
Kayla • couple • us
10
It was a staycation for a birthday. Had a great time
Pros:

The indoor pool

Cons:

N/a

2026-02-23 • via Nuitee
S
Shawntel • family_with_children • us
10
Pros:

Friendly and good staff and good

Cons:

None

2026-02-23 • via Nuitee
K
Kim • couple • us
10
2026-02-23 • via Nuitee
L
Lisa • couple • us
7
I would definitely stay again
Pros:

The location and great staff

Cons:

Only complaint was the bed it was very uncomfortable. I have back pains and it made it worst. Other than that it was a nice stay.

2026-02-23 • via Nuitee
S
Sherron • couple • us
10
Pros:

The Manager was amazing and all of the staff was very accommodating to all of my needs. Thank you

2026-02-10 • via Nuitee
K
Kathleen • couple • us
10
2026-02-10 • via Nuitee
J
Jennifer • family_with_children • us
10
2026-02-09 • via Nuitee
S
Sherron • couple • us
10
2026-02-08 • via Nuitee