Days Inn & Suites by Wyndham Kansas City South

Hotels
Wyndham Hotels & Resorts
6.4 (228 reviews)
8601 Hillcrest Rd, Kansas City, Missouri, 64138 , Kansas City , US

Pets allowed

Facilities

Free breakfast
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Continental breakfast
Designated smoking area
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Rude service
Bad food

Categories

Cleanliness
4.49
Numerous complaints about rooms being dirty and having pests.
Service
6.46
Mixed feedback; some staff were friendly, but many were rude and unhelpful.
Location
8.5
Conveniently located near Arrowhead, but issues with noise and smells.
Room Quality
5.45
Rooms reported as torn up, with broken fixtures and maintenance issues.
Amenities
7.48
Basic amenities available, some malfunctioning; lack of basic supplies reported.
Value for Money
6.44
Felt overcharged and misinformed on fees; not worth the price paid.
Food and Beverage
4.49
Disappointing breakfast experience reported.
Overall Experience
7.86
Overall very disappointing due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:07

Property Description

Featured Amenities
Enjoy our fitness center and complimentary wireless internet access. Relax in front of a television in a common area.

Complimentary Breakfast
Start your day with a delicious continental breakfast served daily.

Convenience and Comfort
Make yourself at home in our well-equipped rooms with air conditioning, refrigerators, and LCD televisions.

Immerse yourself in the local attractions and have a comfortable stay at Days Inn & Suites by Wyndham Kansas City South.

Important information:

  • Masks are required in public areas for unvaccinated guests.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)

  • Pets

    Pets allowed

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.4
Based on 228 reviews
Cleanliness: 4.49
Service: 6.46
Location: 8.5
Room Quality: 5.45
Amenities: 7.48
Value for Money: 6.44
Food and Beverage: 4.49
Overall Experience: 7.86
S
seciliej NONE
2
Absolutely terrible. The rudest staff ever!!
Pros:

The worst hotel I've ever been too. The staff was so mean and unbelievably rude and not just one worker literally every worker that I interacted with on every shift!! They overcharged us and then wouldn't give us a refund. We were told to go call the people whoever that is. We asked for a manager or corporate number they told us to Google it. They have cockroaches. They had zero toilet paper no towels and dont dare ask the front desk for anything because you wont get it. It took us 3 days to finally get a towel. I could go on and on about how terrible it was. Let's just say i would never recommend this hotel to anyone!!

2025-11-25 via Tripadvisor
A
Alysia partner
4
Pros:

The rooms door didn't close unless u picked up in it. Was whole in the bathroom door, and shower stall. Had tape in the fire sprinkler.

2025-10-12 via Nuitee
Z
Zachary
2
Pros:

Just completely awful. People blaring music in their rooms. Roaches everywhere. The two front desk ladies were very unprofessional and rude. I saw A Lady come out of her room outside with only a towel on, and I mean outside like outside of the actual motel itself. Whole place was disgusting.

2025-10-12 via Nuitee
S
Samantha
2
Pros:

Me and a friend booked a room here but only stayed about 20 minutes after seeing bugs, the bedding had 2 burn holes in it but yet they left it, ceiling fan was missing one of the panels, the floor was majorly broken, bathroom door did not shut, walls were stained and when we tried speaking to the staff they immediately cut me off and tried rushing us out. Awful experience.

2025-10-12 via Nuitee
L
latonya
10
Pros:

Yes everything was great

2025-10-11 via Nuitee
J
Jose
4
Pros:

The room was loaded with cockroaches and when I address my concern about the problem to the desk attendant ,, she just told me that they’re aware of it and are working on it ,, but let me tell you ,, this place is gonna have a bigger problem at a later time because I s gonna be infested before their eyes and is not good for everyone that tries to get some rest at this place.

2025-10-06 via Nuitee
J
Jessica friends
2
Pros:

This hotel was absolutely disgusting. Smells like smoke, there were multiple burn holes in all of the blankets/sheets provided. There were blood stains on the mattress when we checked for bedbugs and also what looked like blood splatter on the lampshade. Then come to find out there was a murder in one of the rooms in 2023 at this location. Very sketchy. There was a hole in the ceiling in the bathroom and missing tile with mold present. Shower was dirty. I absolutely would not recommend staying here. The pictures online of the rooms are also false advertising. It did not look like that.

2025-10-06 via Nuitee
T
Teresita family
2
Pros:

La ropa de cama estaba quemada el piso pegajoso el desayuno a las 9:15 am ya no había

2025-10-06 via Nuitee
V
Victoria J family
2
Pros:

The place is not at all the way is presented on the Expedia site. The hotel is dirty, sheets are dirty, there a wholes on the walls, the staff is rude and the place aside from being dirty has a horrible weed smell all throughout. Don’t go there, look for another option.

2025-10-05 via Nuitee
A
ARIEN
4
Pros:

The overall condition of the property is so bad that it makes you question if Days Inn/Wyndham has any facility condition requirements for franchise owners. The entry door to my room did not close without being lifted and placed into the door frame. The toilet was not securely mounted to the floor subsequently resulting in it moving during use. The only positive is the staff was friendly and did their best to make my stay pleasant given the lodging conditions.

2025-10-03 via Nuitee
C
Carlie
4
Pros:

The hotels were very old and had just anand had just a few updated.

2025-10-01 via Nuitee
R
Richele family
6
Pros:

Breakfast buffet was limited and dining area was not clean.
Strong odor of weed throughout.

2025-09-30 via Nuitee
D
Debra
2
Pros:

It was the dirtiest and most run down hotel I have been to ever! the floors were sticky and I wore socks the whole time and they were black on the bottom! the towels were worn and had black dirty looking stains on them. The free breakfast was sparse and not appealing.

2025-09-30 via Nuitee
M
Molly friends
4
Pros:

Most of the staff was very polite, but one older blonde lady was loudly complaining every time I saw her, once about patrons being upset when their reservations were not accepted or yelling about how unappreciated she felt on our floor at 11pm. Additionally, the floor of the room was greasy (we slid around in our sneakers); the doors were matching: there were phone numbers scratched into the door to the room and the bathroom door had been punched in; the towel rack was missing with one of the stands for it dangling from the wall. One of our lamps was missing both a lampshade and bulb. The bedsheets had holes and stains, as did the mattress (no bedbugs that we found though!)

2025-09-29 via Nuitee
K
Kristie
4
Pros:

I should have read more reviews. The room is torn up. The lady asking for ant spray at the front desk was not reassuring, but prepared me for the condition of the room.

2025-09-28 via Nuitee
R
Ralph
8
Pros:

What I don't like is that from you website the room said smoking. But when I got here it was non smoking.

2025-09-20 via Nuitee
M
Michael
8
deposit
Pros:

well only stayed one night. the biggest thing that upset me was the. 100$ depost. there was no mention what so ever. on the phone. website. cause i even called.to. i was shocked. so i had to run to atm to get money

2025-09-17 via Nuitee
R
Roger
4
In a daze in Kansas City
Pros:

sink leaked badly. blinds broken. changed rooms. not very clean. carpet damp from earlier cleaning. this sink barely trickled. no shower curtain. TV remote batteries died. Key card did not work on second day.
Staff was friendly and helpful, but the issues seemed endless.

2025-09-14 via Nuitee
J
John family
10
Pros:

Nice

2025-09-12 via Nuitee
A
Ashley
6
Hotel experience
Pros:

I am so disappointed and thankful at the same time.
Check in was great the light skinned lady with curly hair helped out. I originally booked a smoking room and once I arrived at the hotel she informed me that the hotel was under renovation and that all smoking rooms were no longer available. That was cool.

Then after staying a day or so, we discover roaches... wowzer.... so i go to the front desk. And yes i took pictures and explain my concern, well this worker she said its nothing she can do but leave the manager a note for the morning. Okay whatever but she could have switched me rooms but i agreed to wait until the morning.

So check out time i go to the desk and express my concern not realizing the manager was standing there also just to say well we have been looking for another exterminator company because the one they have had for 11 months or years (i cant recall the exact time frame) isn't working. Bananas....
We just have to do better and care as a whole

2025-09-08 via Nuitee