Baymont by Wyndham Sullivan

Hotels
•
Baymont Inn & Suites
7.6 (512 reviews)
275 North Service Road , Sullivan , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, courteous staff (many mentions)
Convenient location near interstate, dining and entertainment
Generally clean rooms reported by many guests
Good breakfast (frequently praised)
Indoor pool and gym available
Perceived as good value for the price
Cons:
Room quality issues: sunken mattresses, squeaky bed platforms, antiquated rooms
Pillows: too small, some smelled or were uncomfortable
Breakfast lacks variety and occasionally served cold on hot items
Isolated service failure: double charge and rude staff report
Occasional cleanliness lapses (hair in bathroom) and minor maintenance (busted pool door)
Limited in-room seating and some awkward furniture placement

Categories

Cleanliness
7.9
Generally reported as clean and 'very clean' in multiple reviews, though a few notes of concern (hair on bathroom walls, occasional odors).
Service
8.3
Staff frequently described as friendly and courteous; several guests said they'd stay again. Isolated negative report of a rude desk agent who double-charged a card.
Location
8.1
Multiple reviewers praised the convenient location near interstate, restaurants and entertainment. One guest noted an external listing/distance error causing inconvenience.
Room Quality
6.5
Several complaints about room condition: sunken mattresses, uncomfortable or smelly pillows, antiquated rooms, squeaky bed platform and limited in-room seating (only an office chair); some rooms were comfortable but quality is inconsistent.
Amenities
7.6
Indoor pool and gym mentioned positively and considered nice; some maintenance issues (a busted pool door) and breakfast dining setup can be awkward (large tables, disposable plates noted).
Value for Money
7.9
Multiple guests commented it was a good value for the price and met expectations (one mentioned $115 rate), overall perceived as good value.
Food and Beverage
6.9
Breakfast commonly described as 'nice' or 'good' and sometimes 'best on our trip', but several guests wanted more variety, had cold hot items, or noted very basic service (disposable plates/utensils).
Overall Experience
7.6
Overall positive stays for many guests (recommendations, would stay again), tempered by recurring room-quality and occasional service/cleanliness issues; overall impression aligns with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Indulge in Relaxation and Convenience

Luxurious Amenities: Enjoy a refreshing dip in the indoor pool or unwind in the hot tub at Baymont Inn & Suites Sullivan. Each room features modern comforts like a flat-screen TV, microwave, refrigerator, and coffee machine.

Stay Active: Keep up with your fitness routine at the on-site fitness center or explore nearby attractions like the Meramec Caverns and Jesse James Museum.

Exceptional Services: Benefit from free Wi-Fi, complimentary breakfast, and 24-hour reception services during your stay. With convenient facilities such as meeting rooms, dry cleaning, and launderette services, we ensure a seamless experience for all guests.

Experience comfort and convenience at Baymont Inn & Suites Sullivan. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 512 reviews
Cleanliness: 7.9
Service: 8.3
Location: 8.1
Room Quality: 6.5
Amenities: 7.6
Value for Money: 7.9
Food and Beverage: 6.9
Overall Experience: 7.6
T
Tom • couple • de
8
2026-11-07 • via Nuitee
C
Clifton • family_with_children • us
10
Pros:

The staff

2026-11-06 • via Nuitee
M
Mathany • family_with_children • us
10
Pros:

Pool was clean nice

Cons:

Pool was not warm 😒 very cool

2026-11-06 • via Nuitee
O
Ogden • family_with_children • us
10
2026-11-02 • via Nuitee
G
Glas • solo_traveller • us
7
2026-11-02 • via Nuitee
Q
Quick • family_with_children • us
9
It was a comfortable and relaxed stay.
Pros:

We enjoyed everything. The breakfast, the pool, the hot tub. We will definitely stay here again in the future.

Cons:

Everything was good.

2026-11-01 • via Nuitee
C
Creaky Cachers • family_with_children • us
10
2026-10-30 • via Nuitee
T
Tisha • solo_traveller • us
8
2026-10-29 • via Nuitee
P
patricia • family_with_children • us
10
Recommend for sure
Pros:

Quiet. Near things. Breakfast was nice.

Cons:

Breakfast was a little cold on hot items

2026-10-27 • via Nuitee
R
Richard • couple • us
9
As expected and very comfortable.
Pros:

Typical of most motel breakfasts.

Cons:

Nothing.

2026-10-25 • via Nuitee
J
John • solo_traveller • ca
10
2026-10-23 • via Nuitee
T
Theresa • family_with_children • us
8
The stay was good! Other than the mattresses and pillows, I would stay here again.
Pros:

We were there for 4 days and would like to have seen a little variety of the breakfast items. A one-night stay would have been more than sufficient, but after the third night we were ready for different food. (Biscuits and gravy, French toast)

Cons:

The mattresses were sunken on the inside of the beds. Do you ever rotate the mattresses? I had to sleep on the outside of the bed to get comfortable. Also, my pillow smelled like a sweaty man after a workout. Do you launder them? They need it.

2026-10-22 • via Nuitee
G
Gary • couple • us
10
2026-10-13 • via Nuitee
S
Smith • couple • us
8
Cons:

It would have made all the differencer if there was a recliner in the room. I sleep poorly in a bed

2026-10-12 • via Nuitee
J
Jody • couple • us
7
It was great with a few minor missteps.
Pros:

The pillows were very comfortable. Best breakfast on our trip so far.

Cons:

The bathroom wasn’t fully clean. There was hair on the walls.

2026-10-11 • via Nuitee
M
Michael • couple • us
8
2026-10-10 • via Nuitee
J
Jerry • couple • us
10
Will definitely stay again.
Pros:

Very nice staff, comfortable bed.

2026-10-08 • via Nuitee
P
Patrick • couple • us
9
Pros:

Very nice hotel. Friendly desk staff. Nice breakfast. Great value.

2026-10-08 • via Nuitee
M
Michelle • solo_traveller • us
8
The room was very accomodating for me. I was only there to sleep at night.
Pros:

The breakfast was nice. The staff was courteous. The room was sufficient.

Cons:

The room was antiquated and needed some moderizing and upkeep.

2026-10-07 • via Nuitee
L
Lee • couple • us
9
2026-10-07 • via Nuitee