Holiday Inn Express Cleveland Downtown by IHG

Hotels
Holiday Inn Express
8.2 (1137 reviews)
629 Euclid Ave , Cleveland , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Complimentary breakfast
Friendly staff
Cons:
Limited parking options
Expensive valet service
Inconsistent room quality

Categories

Cleanliness
7.4
Guests appreciated the overall cleanliness of the hotel, with a few minor complaints mentioned in some reviews.
Service
8.1
The service provided by the staff was generally friendly and attentive, though some guests had complaints about valet parking and check-in processes.
Location
8.3
The hotel's central location was a highlight for many guests, allowing easy access to various attractions and activities.
Room Quality
7.3
Rooms were generally comfortable and well-maintained, but a few guests mentioned issues with noise and room amenities.
Amenities
6.9
Guests found the amenities satisfactory, but some felt that additional services like spa facilities were lacking.
Value for Money
6.7
Opinions on value for money were mixed, with some guests feeling the cost was justified by the location, while others found it expensive for the services offered.
Food and Beverage
7.5
Guests enjoyed the complimentary breakfast and food options, though some desired more variety and better quality.
Overall Experience
7.9
Most guests had a positive overall experience and would consider staying at the hotel again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 18:48

Property Description

Plush Accommodations and Convenient Location

Modern Comforts and Amenities
The Holiday Inn Express Cleveland Downtown offers contemporary decor, plush bedding, and hardwood floors in each room. Guests can enjoy the convenience of free Wi-Fi, a flat-screen TV, and tea/coffee-making facilities.

Delicious Breakfast and Fun Activities
Start your day with a complimentary breakfast featuring hot coffee, fresh fruit, and pastries. Stay entertained with the hotel's fitness center, business center, and games room equipped with billiards, air hockey, and pinball machines.

Explore Cleveland with Ease
Located within walking distance of Quicken Loans Arena and Progressive Field, and a short distance from Cleveland Browns Stadium and Cleveland State University, our hotel is the perfect choice for both leisure and business travelers.

Book your stay at Holiday Inn Express Cleveland Downtown now for a memorable experience!

Important information:

Guests must be 21 years of age or older to check-in.

The property offers valet parking for a fee of USD 39 per night. Vehicle height restrictions may apply.

Public parking is available at nearby locations. Additional fees may vary.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 39 per day.

Location

Guest Reviews

8.2
Based on 1137 reviews
Cleanliness: 7.4
Service: 8.1
Location: 8.3
Room Quality: 7.3
Amenities: 6.9
Value for Money: 6.7
Food and Beverage: 7.5
Overall Experience: 7.9
J
Juandhy Santos couple do
7
Cons:

The parking services

2026-01-03 via Nuitee
B
Birks couple us
9
It was decent and comfortable
Pros:

Perfect location, big roomy room

Cons:

The loud clicking of the heat coming on and off. It kept waking me up. The walls are very thin all night you heard everyone’s doors slamming. Only two ice machine worked in the entire building. No parking garage affiliated with the hotel

2026-01-02 via Nuitee
J
John couple us
10
2025-12-29 via Nuitee
B
Beyler family_with_children us
8
Pros:

I love the close proximity to Rocket Arena, and other fun local spots.

Cons:

They knew 3 people were staying in the room but only enough towels for 2

2025-12-28 via Nuitee
T
Trisha solo_traveller us
6
Okay
Pros:

Location

Cons:

Dirty in main area, elevators down, limited breakfast items- broken equipment

2025-12-28 via Nuitee
J
Joe family_with_children us
10
2025-12-20 via Nuitee
A
Amanda couple us
7
Would stay again, but in a different room with better lighting.
Pros:

Location was awesome, super convenient. Room was very big and comfortable. Quiet.

Cons:

The two windows in the room gave no sunlight and were so high that it felt like night in there all day. The soda machine on the floor was cash only and very old. The little room with the soda machine and ice machine had a pile of dirt in the corner with a dustpan and cigarette butts.

2025-12-11 via Nuitee
D
dajour solo_traveller us
7
2025-12-11 via Nuitee
R
Rachael family_with_children us
8
Pros:

Room was spacious. Check out was smooth and service was friendly

Cons:

Check in was less friendly. Valet service not the best

2025-12-08 via Nuitee
C
Christel family_with_children pe
8
2025-12-08 via Nuitee
A
andrealena Friends getaway Pickerington, Ohio
6
Old building, lackluster employees/customer service.
Pros:

This hotel is in a very old building. Check in is in an odd hallway that had a bad smell. It was dark too, and the employee checking us in was uninterested and difficult to hear. The elevator was small and old. The room was very roomy and comfortable, but again, old and dated. The price was right though for one night and because the location was very close to some great restaurants, shopping, and a concert at Rocket Arena. Valet parking was a big time pain. Thankfully one of the employees brought us a cart for our luggage (although the cart was very difficult to get through the revolving door). We had to wait probably 15 minutes for our car at check out and had to actually interrupt the two employees working (who were just talking to someone else at the valet desk - he seemed to be a sales guy or someone from a competing hotel) as the seemed to not realize there were actual customers waiting for their cars. We did not try the breakfast.

Not sure I’d recommend this hotel. I appreciated the price and location but if something else was similar, I’d pick the other hotel.

2025-12-05 via Tripadvisor
L
Lea solo_traveller us
10
Pros:

Location, room, shower, staff

Cons:

All was good

2025-12-05 via Nuitee
C
Crystal extended_group us
10
2025-12-04 via Nuitee
L
Luren extended_group us
7
It wasn’t bad just had to wait for the valet guy there was one guy on it should of been like two or three
Pros:

It pretty nice

Cons:

That the ice machine was not in every floor an out refrigerator was so high up it froze our soda and cheese

2025-12-04 via Nuitee
S
Susan couple us
8
2025-12-01 via Nuitee
E
Evalena family_with_children us
9
2025-12-01 via Nuitee
I
Indrajit family_with_children in
10
Excellent accommodation
Pros:

Comfortable and clean accommodation with all the facilities

2025-11-28 via Nuitee
G
Griselda family_with_children us
8
2025-11-28 via Nuitee
D
destiny extended_group us
10
2025-11-24 via Nuitee
F
Frank couple us
10
Great location
Pros:

Close to CSU

Cons:

Parking

2025-11-23 via Nuitee