Best Western Wilsonville Inn & Suites

Hotels
•
Best Western
7.5 (340 reviews)
29769 Southwest Boones Ferry Road , Wilsonville , US
+1 503-570-9700

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very friendly, helpful staff
Excellent, convenient location
Complimentary hot breakfast with good variety
Clean facilities reported by several guests
Quiet rooms despite highway proximity
Manager/front desk resolved issues promptly
Cons:
Uncomfortable/old mattresses and creaky bed frames
Room maintenance issues (broken hinges, leaks, nonworking phones/clocks)
Some rooms shabby — peeling paint, marks on walls, sticky surfaces
Insufficient parking and limited elevator access
Weekend price increases and out-of-order equipment

Categories

Cleanliness
6.5
Mixed reports — several guests said facilities were clean, but others reported sticky surfaces, marks on walls, peeling paint and an overall unclean feel in some rooms.
Service
9.75
Consistently praised — staff and front desk described as very friendly, welcoming and helpful; housekeeping noted as lovely and responsive when issues arose.
Location
9.75
Multiple mentions of a very convenient location (near I‑5, between Salem and Oregon) with nearby restaurants and services; several guests noted rooms were quiet despite proximity to freeway.
Room Quality
5
Several negative comments — frequent complaints about very uncomfortable or old spring mattresses, creaky bed frames, shabby bathrooms, broken hinges and leaking in some rooms.
Amenities
6.5
Mixed — complimentary hot breakfast was a strong positive, but guests noted limited elevator access, insufficient parking and numerous 'out of order' items around the property.
Value for Money
6.5
Mixed perceptions — some guests found the cost lower than expected, while others felt the price was too close to nicer hotels and not justified given room condition and maintenance issues.
Food and Beverage
8.5
Breakfast was frequently singled out as excellent — wide variety including hot options and beverages; other F&B options were less discussed.
Overall Experience
7.5
Overall mixed impressions: strong service and location praise balanced by room quality and maintenance problems, leading to a middling overall satisfaction consistent with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Indulge in Modern Comforts

Luxurious Amenities: Dive into relaxation with the indoor pool, hot tub, and complimentary breakfast. Stay connected with free WiFi and stay active at the on-site fitness center.

Convenient Features: Enjoy air-conditioned rooms with essential appliances and en suite bathrooms. Benefit from vending machines, a 24-hour front desk, and a business center. Plus, free parking for a hassle-free stay.

Nearby Attractions: Explore the area with ease - located minutes away from Clackamas Community College and Charbonneau Golf Club. With a short drive to Portland International Airport, your journey is stress-free.

Experience comfort and convenience at Best Western Wilsonville Inn & Suites.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.5
Based on 340 reviews
Cleanliness: 6.5
Service: 9.75
Location: 9.75
Room Quality: 5
Amenities: 6.5
Value for Money: 6.5
Food and Beverage: 8.5
Overall Experience: 7.5
J
Jesús • solo_traveller • us
6
It was a fair price for the quality of the facilities.
Pros:

The room was tidy and clean with clean linens. But that is expected. These elements only pop out because furniture, bathroom, and amenities look old.

Cons:

The facilities (furniture, lighting, bathrooms) are close in quality to other value hotels in the city, which charge a bit less. Other hotels close by ofer better quality for a $40 difference.

2026-11-07 • via Nuitee
H
Heather • couple • us
10
2026-11-01 • via Nuitee
L
Lori • couple • us
10
Would stay again for longer
Pros:

This was a great place to stay.

Cons:

Nothing

2026-11-01 • via Nuitee
T
Tony • solo_traveller • us
8
Pros:

Very friendly staff

2026-10-28 • via Nuitee
S
susanna • couple • us
10
Pros:

Great location it’s between Salem and Oregon

2026-10-26 • via Nuitee
S
Suzanne • family_with_children • us
10
Highly Recommend Best Western Wilsonville Inn & Suites
Pros:

The hotel includes breakfast with the rate, and it's wonderful! It includes everything from cereal to toast and bagels to a hot food buffet with make-your- own waffles. There was also coffee, teas, water, and three types of juice. A very rare find these days, especially hot food.

Cons:

From the moment you walk in the front doors, you feel welcome in the hotel. The front desk staff is friendly and polite. The suite was large, practical, very homey and comfortable. The housekeeping team was lovely; they were so kind and helpful.

2026-10-26 • via Nuitee
L
Lynn • family_with_children • us
8
Great reception desk,nice room
Pros:

When we first arrived we where given a room that was already occupied. It was on the 3rd floor. We had to drag all our staff back down to the 2nd floor. They did give us a nicer room. The front office staff was wonderful they fixed the problem quickly and were nice about it. Breakfast was alright.

Cons:

The hassle of the room switch

2026-10-24 • via Nuitee
J
James • family_with_children • us
8
2026-10-23 • via Nuitee
B
Bonnie • couple • us
8
Appreciated the comfortable beds, was conveniently located.
Pros:

Close to freeway and amenities nearby, but quiet. Clean, great beds. Decent breakfast provided. Welcoming staff.

Cons:

Only one elevator, old, room was a bit shabby, especially the bathroom.

2026-10-12 • via Nuitee
M
Michael • couple • us
10
2026-10-08 • via Nuitee
M
Michael • solo_traveller • us
7
The stay was very nice, except that early in the morning it gets a little noisy with freeway noise.
Pros:

The staff was very nice. The facilities were clean. The cost was under what I expected.

Cons:

The phone in the room was not working it had to be replaced, the maintenance person accomplish that. The clock in the room did not work the maintenance person could not rectify the problem told me to talk to the front desk. The front desk took a note to pass on to the 5 pm front desk person, but I never got a response. I know most people use their cell phones for alarms and so do I, but when I wake up in the middle of the night I like to roll over and see what time it is.

2026-09-18 • via Nuitee
J
Janet • solo_traveller • us
7
Pros:

Location

2026-09-01 • via Nuitee
N
Nancy • couple • us
10
We’ll definitely stay here again on our next trip south!
Pros:

Very convenient location with plenty of restaurants and other services nearby was just what we wanted. Also, the room was very quiet.

Cons:

The bed frame was creaky, although the mattress was comfortable. Everything else was very nice.

2026-08-31 • via Nuitee
S
Shayni • solo_traveller • us
5
Pros:

Convenient to the I5. Easy access.

Cons:

The bed was extremely uncomfortable, making it difficult to get any sleep. Thin walls with children running, telling in the hall.

2026-08-25 • via Nuitee
Y
Yovany • solo_traveller • us
2
If it was a bit cheaper it would be okay. Price is too close to the price of nicer ones to choose this one.
Pros:

The location

Cons:

A lot. To start, the hinge on the bathroom door was broken so the door kept opening and slamming against the main door to get into the hotel. They gave me a handicap room even though I am not handicap so the water leaked all over the bathroom floor with every shower. There was not enough parking, so it was very uncomfortable to know where to leave your car.

2026-08-18 • via Nuitee
A
Ashley • family_with_children • us
5
Ok i guess
Pros:

Food i guess

Cons:

Everything was great. Accept the beds, the beds were rock hard. And I actually hurt more from sleeping on them. Then, I did driving a 3 hour distance in my car. I would not go back to this hotel due to the bed.

2026-08-03 • via Nuitee
S
sniebrand • Solo travel
2
Out of order signs are everywhere and they double the price on the weekend which is really out of order
Pros:

Out of order made this the worst Western not the Best Western.

2026-07-29 • via Tripadvisor
S
samanthamA497JR • Family
4
Don’t book here
Pros:

Don’t book here, not worth the price. Outdated hotel. Room was freezing and felt unclean. Surfaces were sticky and smudged. Marks on walls and peeling paint. Old spring mattress. Unwelcoming feel and could not feel comfortable. Will not be returning.

2026-07-25 • via Tripadvisor
K
Ken • solo_traveller • us
6
Good
Pros:

The manager was fantastic

Cons:

The bed was horrible the cabinets under the fridge are rotten nobody said you have to put room service tag out not much shampoo or conditioner

2026-07-23 • via Nuitee
C
Cynthia • solo_traveller • us
7
2026-07-21 • via Nuitee