Residence Inn by Marriott Scranton

Hotels
•
Residence Inn
8.5 (302 reviews)
947 Viewmont Drive , Scranton , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Spacious accommodations
Good breakfast
Cons:
Unclean pull-out bed
Noisy HVAC
Pool closed during stay

Categories

Cleanliness
7.14
Some reviews mentioned cleanliness issues such as the unclean pull-out bed and areas not being vacuumed.
Service
9.11
Overall, staff were described as friendly and attentive, despite some negative experiences.
Location
9.15
The hotel was conveniently located, with positive mentions from guests.
Room Quality
8.1
Rooms were spacious and comfortable but had some complaints regarding AC noise.
Amenities
8.63
Amenities were generally appreciated, yet there were mentions of the pool being closed and maintenance issues.
Value for Money
8.59
Good value was noted, especially in relation to the quality of the rooms and services.
Food and Beverage
8.64
Breakfast and coffee selections were highlighted positively.
Overall Experience
8.61
The majority of guests had a pleasant stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:06

Property Description

Convenient Location and Amenities
Residence Inn Scranton, located just off I-81, offers easy access to both the airport and local attractions. The indoor pool and free Wi-Fi provide added comfort and convenience for guests.

Spacious and Fully Equipped Rooms
Each guest bedroom at Residence Inn by Marriott Scranton comes with a full kitchen, making it feel like a home away from home. The well-lit work desk and cable TV ensure a productive and relaxing stay.

Nearby Dining and Attractions
Start your day with a hot buffet breakfast at the hotel's café or explore nearby dining options. With attractions like Montage Mountain Ski Resort and Scranton Country Club just a short drive away, there's no shortage of things to do during your stay.

Book your stay at Residence Inn by Marriott Scranton for a seamless blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AVP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 12 per day.

Location

Guest Reviews

8.5
Based on 302 reviews
Cleanliness: 7.14
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
B
Bicer • solo_traveller • at
10
Komme gerne wieder passt alles
Pros:

Sehr gute lage extrem freundliches Personal sehr gutes Frühstück einfach perfekt

Cons:

Gar nichts alles OK

2026-05-01 • via Nuitee
M
Monique • solo_traveller • us
9
Great place to stay!
Pros:

My stay was exceptionally good.

Cons:

I just have one complaint and that being when taking a shower the water was very slow in draining out of the tub.

2026-04-30 • via Nuitee
M
mayra • family_with_children • us
5
2026-04-23 • via Nuitee
G
Georgia • family_with_children • us
10
Pros:

Location, cleanliness, allows pets

2026-04-13 • via Nuitee
A
alcantara • solo_traveller • us
8
2026-03-26 • via Nuitee
L
Leanne • family_with_children • us
8
Pros:

I've been staying here for years and the staff is always friendly, and helpful. I love the location.

Cons:

In recent years I have had to pay for parking but this year I did. Also the pool is never open

2026-03-22 • via Nuitee
P
Paul • family_with_children • us
1
Pros:

The breakfast was decent.

Cons:

There was NO HEAT in our rooms. It was negative 2 degrees with 20mph winds and the heater was broken in our rooms and we were Not informed about this.
Contacted the front desk..maintenance..etc. It wasnt until the second night they provided us with a small space heater which did absolutely Nothing to warm up the room and was a nightmare from there. Refused refunds, never offered us an option to switch rooms, etc.
DO NOT STAY HERE. ESPECIALLY ON THE THIRD FLOOR. DO. NOT. STAY.

2026-02-09 • via Nuitee
M
M • family_with_children • us
10
2026-01-31 • via Nuitee
J
Jones • couple • us
8
Pros:

No clear problem

2026-01-22 • via Nuitee
S
Shawn • couple • us
10
Everything went well
Pros:

Everything

Cons:

The pool wasn’t open and i wasn’t made aware until check in

2026-01-20 • via Nuitee
J
Jose • solo_traveller • us
10
2026-01-20 • via Nuitee
K
Kimberly • family_with_children • us
10
Pros:

Breakfast was good. Room was comfortable.

2026-01-19 • via Nuitee
R
Ruth • family_with_children • us
10
Pros:

Hotel was very comfortable and quiet.

2026-01-19 • via Nuitee
D
David • couple • us
10
2026-01-19 • via Nuitee
M
Melanie • solo_traveller • us
10
2026-01-18 • via Nuitee
K
Kristy • family_with_children • us
10
What a wonderful hotel. I will definitely be back.
2026-01-15 • via Nuitee
J
joel • couple • us
7
2026-01-06 • via Nuitee
D
Dietschwright • family_with_children • us
1
2026-01-05 • via Nuitee
F
FELIX • extended_group • us
8
The pool was undergoing maintenance!
Pros:

The breakfast was very good!
The service was very good!
The cleanliness was good!

Cons:

They should have notified us that the pool was out of order long before we made our reservation!

2026-01-04 • via Nuitee
M
Melissa • couple • us
10
Fabulous
Pros:

Super friendly staff and exceptionally clean. Very comfortable suite with all the amenities! Would 100% recommend to anyone traveling.

2026-01-02 • via Nuitee