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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Tennis court
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Dry cleaning
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Skiing
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Grocery deliveries
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Allergy-free room
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Ski pass vendor
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
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Property Description
Convenient Location and Amenities
Residence Inn Scranton, located just off I-81, offers easy access to both the airport and local attractions. The indoor pool and free Wi-Fi provide added comfort and convenience for guests.
Spacious and Fully Equipped Rooms
Each guest bedroom at Residence Inn by Marriott Scranton comes with a full kitchen, making it feel like a home away from home. The well-lit work desk and cable TV ensure a productive and relaxing stay.
Nearby Dining and Attractions
Start your day with a hot buffet breakfast at the hotel's café or explore nearby dining options. With attractions like Montage Mountain Ski Resort and Scranton Country Club just a short drive away, there's no shortage of things to do during your stay.
Book your stay at Residence Inn by Marriott Scranton for a seamless blend of comfort and convenience.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Location
Guest Reviews
The pool was closed and our room didn't have a sofa couch as advertised. The staff was nice and tried to find another accommodation, but to no avail. The two main reasons why I booked this hotel was so the kids could swim off energy after spending 8 hours in the car, and so we could have 3 separate beds, neither of which we got.
A big suite with 2 room. We were 4 people and had plenty of room. There are also 2 bathroom who made it easier to get organized. The kitchen is big and have everything you need.
Coffee maker didn't work well
Breakfast had a very good variety of food and the location was good.
Only a few issues like the pool not being available and not being told it was out of service. Also the outside recreation area being used late at night disturbed our sleep.
Breakfast was delicious with great variety of options.
Pool not open due to renovations, but also totally understood and appreciate wanting to upkeep everything.
This is not a hotel issue, it is a Booking.com issue, I indicated I was traveling with a pet and there was no mention of a pet fee which is $100 non refundable, typical fee, just should be mentioned when booking and checking the appropriate box.
This might be one of the freshest, cleanest, prettiest hotels I have ever stayed in. I enjoyed all the amenities my room had to offer. And the staff was wonderfully friendly and helpful. A marvelous experience from start to finish!
There wasn’t one thing I disliked!
Based on my needs the location was great. They also could have offered other breakfast meat options other than pork sausage which makes me think they don’t care if some folks don’t eat pork.
The bed felt horrible. It was a queen when I booked a king but was upgraded to a 1 bedroom suite because I arrived late and they gave me and my cousins rooms away and gave us what they wanted without warning. I rather had a comfortable king bed than a 1 bedroom suite because we arrived late. They also split us up on separate floors when we asked to be next to each other or at least on the same floor. The TV in the bedroom did not work very well at all.
The reason I rated everything low was because we were traveling to my stepson' wedding and when we arrived to check in we were told they over booked and we had to go over to their sister property. I was told I would be given a reduction in cost because of not getting the room we reserved but I have not had any notice saying that this was done despite we just had a normal room and not the full kitchen I was expecting. I was extremely disappointed and as a result can in no way give it a good rating despite usually liking almost every one we have stayed at.
Being told once we went to check in they had no room for us and we had to go to their sister property. Also being told I would have a reduction in price because of the change and then not receiving it. Very bad customer service.
Room was clean
Gloomy halls and elevators… dogs in many rooms. Most of the guests were men with construction jobs(apparently) which made for uncomfortable situation. It was a terrible location, surrounded by malls and no ambience in area.
It was clean
Checkin time was wrong as well as check out. No pool or hot tub available
Property is very clean and safe.
Sehr gute lage extrem freundliches Personal sehr gutes Frühstück einfach perfekt
Gar nichts alles OK
My stay was exceptionally good.
I just have one complaint and that being when taking a shower the water was very slow in draining out of the tub.
Location, cleanliness, allows pets
I've been staying here for years and the staff is always friendly, and helpful. I love the location.
In recent years I have had to pay for parking but this year I did. Also the pool is never open
The breakfast was decent.
There was NO HEAT in our rooms. It was negative 2 degrees with 20mph winds and the heater was broken in our rooms and we were Not informed about this.
Contacted the front desk..maintenance..etc. It wasnt until the second night they provided us with a small space heater which did absolutely Nothing to warm up the room and was a nightmare from there. Refused refunds, never offered us an option to switch rooms, etc.
DO NOT STAY HERE. ESPECIALLY ON THE THIRD FLOOR. DO. NOT. STAY.
No clear problem
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