Quality Suites Austin South Street Elmo District

Hotels
•
Quality Inn
7.6 (373 reviews)
1701 East St. Elmo Road , Austin , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Spacious rooms
Good breakfast
Cons:
Cleanliness issues
Rude staff interactions
Noise disturbances

Categories

Cleanliness
6.5
Some reviews mentioned issues like funky smells and mold in the bath tub.
Service
8
Overall service quality was mentioned positively, though there was a significant complaint about rude staff.
Location
8.2
Several reviews highlighted the convenient location, although concerns about homelessness nearby were noted.
Room Quality
7.7
Rooms were generally described as spacious and comfortable, but issues like noise and heat were reported.
Amenities
7.2
Amenities such as TV and internet had mixed reviews; some guests experienced issues.
Value for Money
7.7
While some felt the hotel was overpriced, others reported it as affordable.
Food and Beverage
7.7
Breakfast options received positive mentions, but limited offerings were also noted.
Overall Experience
7.8
Guests had a mix of positive and negative experiences leading to a balanced overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:30

Property Description

Luxurious Amenities

At Quality Suites South Austin, indulge in luxurious whirlpool suites and enjoy in-room conveniences like coffee makers, microwaves, and refrigerators.

Delicious Breakfast Options

Start your day right with a complimentary hot breakfast offering a variety of options, including hot waffles, eggs, meat, yogurt, and fresh fruit. For those on-the-go, grab a Your Suite Success Grab & Go bag before heading out.

Full-Service Amenities

Take advantage of free local calls, weekday newspapers, a fitness center, indoor pool, and hot tub during your stay. Business travelers will appreciate free high-speed internet access and access to copy and fax services.

Book your stay at Quality Suites South Austin for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 13 years old to 17 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 373 reviews
Cleanliness: 6.5
Service: 8
Location: 8.2
Room Quality: 7.7
Amenities: 7.2
Value for Money: 7.7
Food and Beverage: 7.7
Overall Experience: 7.8
D
Do • couple • us
7
2026-07-03 • via Nuitee
W
Watkins • solo_traveller • us
3
2026-06-29 • via Nuitee
C
Christopher • solo_traveller • us
8
2026-06-10 • via Nuitee
C
Charissa • family_with_children • us
1
Worst stat ever
Pros:

Not one thing was positive about this stay

Cons:

This was easily one of the worst hotel experiences I’ve ever had, and I travel often enough to have stayed in plenty of hotels over the years.

The mattresses were so thin and uncomfortable that getting a decent night’s sleep was nearly impossible. The hotel keeps the building extremely hot, and the air conditioning in the room barely worked, making an already miserable stay even worse.

The pool was unacceptable. The water was murky, and parts of the pool surface were damaged with sections missing, leaving rough and sharp areas exposed. It looked poorly maintained and did not feel safe or inviting.

The location was also very misleading. The hotel is tucked behind a gas station in an industrial area, and there were multiple homeless individuals outside the property. There was constant activity and noise outside throughout the night, making it difficult to relax or feel comfortable.

The biggest disappointment, however, was the customer service. The manager was rude, unprofessional, and more focused on finding ways to charge extra fees than providing hospitality. I was told I would be charged additional fees for my daughter, who was simply waiting for a 2 a.m. flight. This made no sense considering I had rented a room with two queen beds and a pull-out couch, and not all of my children were even staying overnight or eating breakfast.

For the price charged, the condition of the property, the uncomfortable rooms, the poorly maintained amenities, the questionable location, and the lack of professionalism from management are completely unacceptable. There are far better options available. Save yourself the frustration and stay somewhere else.

2026-06-08 • via Nuitee
S
Sandra • family_with_children • us
10
My stay here was amazing ! It was clean , quiet , no loud noises, the staff’s were great ! My hotel room was nice and su
Pros:

The property was clean , the parking lot was okay 🙂 it does get full in night time , but other then that it was okay .

2026-06-03 • via Nuitee
A
Alex • couple • us
5
2026-06-02 • via Nuitee
A
Ayliaha • family_with_children • us
4
2026-06-01 • via Nuitee
M
Miguel • solo_traveller • us
8
2026-05-25 • via Nuitee
V
Vaibhav • couple • us
10
Pros:

Everything

2026-05-04 • via Nuitee
C
chameka • couple • us
10
2026-05-02 • via Nuitee
B
Bruce • couple • us
5
An average hotel. Not good but not bad either
Pros:

Hotel was close to my destination.

Cons:

The room had a slight damp smell and breakfast was very limited.

2026-04-22 • via Nuitee
G
Garza • solo_traveller • us
10
2026-04-21 • via Nuitee
L
Latoya • couple • us
8
2026-04-09 • via Nuitee
T
Tim • couple • us
7
Pros:

Great service and good breakfast 😄

2026-04-09 • via Nuitee
H
Hastings • couple • us
10
Pros:

The location

Cons:

The fact that I am lookin at a gas station and a bunch of homeless people roamed around

2026-04-07 • via Nuitee
M
Marcel • couple • nl
10
Fijne kamer, rustige omgeving
Pros:

Prima plek om de stad te bezoeken

2026-03-25 • via Nuitee
L
Leeosha • couple • us
1
I want every stay here again
Pros:

Nothing drug addicts were everywhere outside and walking around the hotel

Cons:

Everything! The staff was rude and watched us on camera with our kids, we pay to stay 3 nights but they continuously was trying to make us leave early the, they played on the room phone turned the pool cold on my kids so they would leave and refused to give us our deposit when we checked out.

2026-03-20 • via Nuitee
S
Sanjeev • couple • us
7
2026-03-13 • via Nuitee
A
Antonio • couple • us
7
Pros:

The location was very nice. Great for you if you’re staying for a day or two.

Cons:

The only thing that seemed very uneasy was the elevator creaked like if it was on its last years of life.

2026-03-09 • via Nuitee
P
Petr • couple • cz
6
2026-03-09 • via Nuitee