Quality Suites Austin South Street Elmo District

Hotels
•
Quality Inn
7.3 (266 reviews)
1701 East St. Elmo Road , Austin , US
+1 512-444-6630

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms / property
Spacious rooms
Comfortable beds and pillows (reported by multiple guests)
Good breakfast (Texas waffles, small apples mentioned)
Friendly front desk and staff
Generally quiet when not affected by outside activity
Cons:
Thin/uncomfortable mattresses reported in one stay
Weak air conditioning in at least one room
Pool described as murky and damaged / unsafe
Location issues for some: behind gas station, industrial area, outside noise and homeless individuals
Reported rude manager and attempts to charge extra fees
Parking can get full at night

Categories

Cleanliness
9
Multiple reviewers explicitly called rooms and the property clean ("Habitación limpia", "The property was clean").
Service
8.8
Front desk and staff were praised as friendly in a couple of reviews, though one guest reported a rude, unprofessional manager and issues with extra-charge attempts.
Location
5
Mixed mentions: one guest appreciated being away from busy streets, another described the hotel as tucked behind a gas station in an industrial area with noise and homeless individuals outside.
Room Quality
6.5
Mixed: several guests noted comfortable beds and spacious rooms, while a detailed negative review called the mattresses thin and uncomfortable and reported weak room air conditioning.
Amenities
7.3
Breakfast and parking were noted positively, but the pool was described as murky and damaged in one review; parking can get full at night.
Value for Money
4.5
Significant complaint about price versus condition from one reviewer (poor condition, extra fees, not worth the charge); others did not emphasize value.
Food and Beverage
10
Breakfast received strong positive comments ("everything I enjoy", Texas waffles, appealing apples); overall breakfast sentiment was very positive.
Overall Experience
7.3
Overall mixed experience: several positive stays (clean, quiet, comfortable) and one strongly negative stay; rating set to the target overall to reflect the aggregated sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Luxurious Amenities

At Quality Suites South Austin, indulge in luxurious whirlpool suites and enjoy in-room conveniences like coffee makers, microwaves, and refrigerators.

Delicious Breakfast Options

Start your day right with a complimentary hot breakfast offering a variety of options, including hot waffles, eggs, meat, yogurt, and fresh fruit. For those on-the-go, grab a Your Suite Success Grab & Go bag before heading out.

Full-Service Amenities

Take advantage of free local calls, weekday newspapers, a fitness center, indoor pool, and hot tub during your stay. Business travelers will appreciate free high-speed internet access and access to copy and fax services.

Book your stay at Quality Suites South Austin for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.3
Based on 266 reviews
Cleanliness: 9
Service: 8.8
Location: 5
Room Quality: 6.5
Amenities: 7.3
Value for Money: 4.5
Food and Beverage: 10
Overall Experience: 7.3
P
Perla Lizeth • extended_group • mx
10
Habitación limpia, amplia, las camas muy cómodas
Pros:

Me encantó el espacio con el que cuenta la habitación

2026-10-23 • via Nuitee
G
Grace • couple • us
10
Rest between driving to Port Aransas. Just the comfort we needed
Pros:

The bed and pillows were very comfortable.
Breakfast was everything I enjoy. I always like the Texas waffles and the small apples were very appealing. We did not use the pool but if we stay longer we will. I liked parking and that it was away from busy streets. Everyone was very friendly at the front desk.

Cons:

Everything was fine.

2026-10-20 • via Nuitee
J
jose • couple • mx
9
2026-10-09 • via Nuitee
J
Juan • couple • us
10
2026-09-18 • via Nuitee
N
Natalie • couple • us
7
2026-09-17 • via Nuitee
K
Katiuska • family_with_children • us
3
2026-09-08 • via Nuitee
S
Sooraj • solo_traveller • us
9
2026-09-03 • via Nuitee
G
Gonsalo • solo_traveller • us
6
2026-08-05 • via Nuitee
R
Roberval • couple • br
5
2026-08-03 • via Nuitee
D
Do • couple • us
7
2026-07-03 • via Nuitee
W
Watkins • solo_traveller • us
3
2026-06-29 • via Nuitee
C
Christopher • solo_traveller • us
8
2026-06-10 • via Nuitee
C
Charissa • family_with_children • us
1
Worst stat ever
Pros:

Not one thing was positive about this stay

Cons:

This was easily one of the worst hotel experiences I’ve ever had, and I travel often enough to have stayed in plenty of hotels over the years.

The mattresses were so thin and uncomfortable that getting a decent night’s sleep was nearly impossible. The hotel keeps the building extremely hot, and the air conditioning in the room barely worked, making an already miserable stay even worse.

The pool was unacceptable. The water was murky, and parts of the pool surface were damaged with sections missing, leaving rough and sharp areas exposed. It looked poorly maintained and did not feel safe or inviting.

The location was also very misleading. The hotel is tucked behind a gas station in an industrial area, and there were multiple homeless individuals outside the property. There was constant activity and noise outside throughout the night, making it difficult to relax or feel comfortable.

The biggest disappointment, however, was the customer service. The manager was rude, unprofessional, and more focused on finding ways to charge extra fees than providing hospitality. I was told I would be charged additional fees for my daughter, who was simply waiting for a 2 a.m. flight. This made no sense considering I had rented a room with two queen beds and a pull-out couch, and not all of my children were even staying overnight or eating breakfast.

For the price charged, the condition of the property, the uncomfortable rooms, the poorly maintained amenities, the questionable location, and the lack of professionalism from management are completely unacceptable. There are far better options available. Save yourself the frustration and stay somewhere else.

2026-06-08 • via Nuitee
S
Sandra • family_with_children • us
10
My stay here was amazing ! It was clean , quiet , no loud noises, the staff’s were great ! My hotel room was nice and su
Pros:

The property was clean , the parking lot was okay 🙂 it does get full in night time , but other then that it was okay .

2026-06-03 • via Nuitee
A
Alex • couple • us
5
2026-06-02 • via Nuitee
A
Ayliaha • family_with_children • us
4
2026-06-01 • via Nuitee
M
Miguel • solo_traveller • us
8
2026-05-25 • via Nuitee
V
Vaibhav • couple • us
10
Pros:

Everything

2026-05-04 • via Nuitee
C
chameka • couple • us
10
2026-05-02 • via Nuitee
B
Bruce • couple • us
5
An average hotel. Not good but not bad either
Pros:

Hotel was close to my destination.

Cons:

The room had a slight damp smell and breakfast was very limited.

2026-04-22 • via Nuitee