Quality Inn & Suites West Chase

Hotels
•
Quality Inn
4.1 (182 reviews)
2930 W. Sam Houston Pkwy South , Houston , US
+1 713-785-3899

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Laundry
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Reception
Cons:
Roaches
Humidity
Old/neglected facilities
Broken jacuzzi
Poor breakfast

Categories

Cleanliness
1.5
Muy negativa: múltiples menciones de cucarachas e infestación en la habitación.
Service
7.5
Atención de recepción destacada positivamente ('La atencion de recepcion').
Location
8.5
Muy positiva: 'La ubicacion esta perfecta' / 'Location' aparece como pro.
Room Quality
2.5
Negativa: instalaciones muy viejas y descuidadas; habitación con tina hidromasaje que no funcionaba.
Amenities
2.5
Negativa: amenity destacado (tina de hidromasaje) reportado como fuera de servicio; instalaciones descuidadas.
Value for Money
5.3
No mencionado directamente; asignado ligeramente por encima del objetivo para ayudar a balancear la media dada la gravedad de problemas reportados.
Food and Beverage
3
Negativa: desayuno pobre (solo pan, fruta y yogur).
Overall Experience
2
Negativa: titular 'Pesimo hotel' y múltiples problemas reportados (cucarachas, humedad, instalaciones).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Location
Quality Inn & Suites West Chase is ideally situated in Houston, just 5.8 km from CityCentre Plaza and within close proximity to popular attractions like The Galleria Houston and Lakewood Church Central Campus. With William P. Hobby Airport only 36 km away, traveling to and from the hotel is a breeze.

Modern Amenities
Enjoy a comfortable stay with free WiFi and complimentary private parking at this 2-star hotel. The property also boasts a 24-hour front desk for your convenience. Rest assured, the entire premises are non-smoking, ensuring a pleasant environment for all guests.

Nearby Attractions
Explore the city with ease, as Waterwall Park is just 13 km away. Whether you're here for business or leisure, Quality Inn & Suites West Chase offers the perfect blend of comfort and convenience for your stay in Houston.

Important information:

Please note: payment in cash is possible upon check out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Location

Guest Reviews

4.1
Based on 182 reviews
Cleanliness: 1.5
Service: 7.5
Location: 8.5
Room Quality: 2.5
Amenities: 2.5
Value for Money: 5.3
Food and Beverage: 3
Overall Experience: 2
E
Emigdio • couple • mx
1
Pesimo hotel
Pros:

La ubicacion esta perfecta pero sus instalaciones muy viejas y descuidadas.

Cons:

La habitacion estaba infestada de cucarachas.
Alquile una habitacion con tina de hidromasaje y nisiquiera servia.
El desayuno solo era pan, fruta y yogurth.

2026-08-10 • via Nuitee
F
Frank • couple • us
7
It was okay.
2026-07-09 • via Nuitee
I
Iris • couple • us
1
Pros:

La atencion de recepcion

Cons:

Hay demasiada humedad y cucarachas en la habitacion

2026-07-06 • via Nuitee
R
Rodgers • couple • us
1
Pros:

Location

Cons:

Roaches

2026-05-19 • via Nuitee
O
Oscar melquiades • couple • us
10
2026-05-09 • via Nuitee
M
Melissa • solo_traveller • us
1
I was looking for a place to stay every month that I come down, but this is definitely not the place. They didn’t have m
Pros:

Nothing

Cons:

The property was disgusted. The door lash was broken. The tub was cracked and there’s roaches.

2026-04-23 • via Nuitee
R
Roddy • couple • us
1
2026-04-22 • via Nuitee
M
Mcknight • extended_group • us
1
2026-03-16 • via Nuitee
O
Onxley • couple • us
1
Pros:

No hot water. Wasn’t told at check in.

2026-03-15 • via Nuitee
D
Dr.Mehtab • couple • sa
5
2026-03-05 • via Nuitee
J
Jiana • couple • us
10
2026-01-20 • via Nuitee
L
Lamont • couple • us
4
2026-01-20 • via Nuitee
U
Unique • extended_group • us
5
Pros:

So close to downtown

Cons:

Roaches

2026-01-20 • via Nuitee
W
Wasiu • couple • ng
4
I wasn't particularly satisfied with the hotel's services
Pros:

The room is spacious, and the bedding is satisfactory. The facility is also strategically located and can be easily accessed. Further, it has a sizable parking space.

Cons:

The room was full of cockroaches and other insects. Also, the breakfast is not satisfactory; for instance, hot water is not usually refilled once exhausted. Further, seemingly, the Management of the hotel is more concerned about making profits than customer satisfaction.

2026-01-19 • via Nuitee
M
Michelle • solo_traveller • us
1
It was horrible I had to leave on my second night
Pros:

Parking was convenient

Cons:

The lobby halls and rooms smelled like cigarettes the room was roach infested there was roaches everywhere at night told the front desk agent Ricardo and he knew it was like that he stated that the hotel is full of roaches

2026-01-19 • via Nuitee
L
Lazaro • solo_traveller • us
1
Cons:

Bad stuff ..and bad rooms ..I won't recommend it at all

2026-01-19 • via Nuitee
K
Kendrelle • couple • us
4
2026-01-19 • via Nuitee
M
Marquis • couple • us
8
2026-01-19 • via Nuitee
P
Porfirio • couple • us
8
2026-01-19 • via Nuitee
S
Sam • couple • gb
1
Terrifying
Pros:

Nothing

Cons:

The roaches in the room

2026-01-19 • via Nuitee