Quality Inn & Suites Albuquerque Midtown - University Area

Hotels
•
Quality Inn
6.8 (1363 reviews)
1315 Menual Boulevard Northeast , Albuquerque , US

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good breakfast and accommodating kitchen staff
Helpful/friendly front-desk and housekeeping staff (assisted with room requests and personal help)
Convenient location for some (near UNM Hospital)
Accessible—staff accommodated wheelchair/bottom-floor request
Considered good value by multiple guests
Cons:
Serious cleanliness issues (roaches, dirty areas, soiled linens, infrequent housekeeping)
Pool and other amenities out of service or not ready
Multiple room facility failures (sunken bed, broken toilet lid, fridge/phone/TV problems, no hot water)
Poor lighting and sketchy/dark exterior area — safety concerns
Inconsistent staffing/housekeeping and occasional rude checkout staff
Security issues (back door lock/key problems) and noise complaints

Categories

Cleanliness
4
Multiple reports of roaches, dirty areas behind fridge/TV, dirty pillowcases, tub not draining and inconsistent housekeeping (rooms sometimes only cleaned once).
Service
9
Generally helpful and friendly staff noted (clerk arranged bottom-floor room, reception personally assisted a guest, housekeeping tried to help); some isolated rudeness and understaffing but overall service was a strong positive.
Location
6.9
Convenient for some (about 10 minutes to UNM Hospital, manageable traffic) but several guests found the area sketchy/dark with poor exterior lighting and safety concerns.
Room Quality
5
Multiple room issues: sunken bed, broken toilet lid, toilets not flushing properly, refrigerator/phone/TV problems and generally run-down condition in places.
Amenities
4.5
Key amenity failures: pool out of service/not ready for guests, limited TV channels, no hot water reported in one stay and several in-room system failures.
Value for Money
9
Several guests called it good value despite problems — guests felt it was an acceptable, inexpensive option for their needs.
Food and Beverage
9
Breakfast repeatedly praised (delicious, accommodating e.g. eggs without meat); staff in F&B described as very kind.
Overall Experience
7
Mixed overall: some guests found stays 'adequate' or 'bearable' with helpful staff and good breakfast, while others reported serious cleanliness, safety, and amenity problems that made them not want to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Location

Located just a 10-minute drive from Albuquerque's city centre, this hotel offers complimentary transfers from the airport and within an 8 km radius. Situated close to key attractions like Kimo Theater and Albuquerque Convention Center, it's the perfect base for exploring the city.

Comfortable Accommodation

Each room is equipped with modern amenities including a flat-screen TV, microwave, refrigerator, coffee maker, and a private bathroom. Guests can relax and unwind in a cozy setting after a day of sightseeing.

Delightful Dining Options

Guests can start their day with a complimentary hot breakfast featuring a variety of delicious options. Additionally, they can wind down in the evening at the free cocktail hour, enjoying a selection of beverages and snacks.

Book now to experience the perfect blend of convenience, comfort, and culinary delights at this Albuquerque hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.8
Based on 1363 reviews
Cleanliness: 4
Service: 9
Location: 6.9
Room Quality: 5
Amenities: 4.5
Value for Money: 9
Food and Beverage: 9
Overall Experience: 7
C
Castillo • solo_traveller • us
10
2026-07-10 • via Nuitee
T
Trevor • family_with_children • us
6
It was an adequate night but I wouldnt return.
Pros:

The Breakfast was good.

Cons:

The bed was sunken in the middle so neither of us could stay on one side. When checking in the person checking us in had their family in the lobby watching TV.

2026-07-10 • via Nuitee
R
Raymondo • couple • us
9
They’ve been good to us.
Pros:

I liked the gated property.

Cons:

The toilet doesn’t flush right.

2026-07-08 • via Nuitee
M
Michelle • extended_group • us
8
2026-07-07 • via Nuitee
S
Salazar • solo_traveller • us
10
Ya habran la alberca
Pros:

Tengo 2 nin̈os con necesidades especiales y no podia conectar el wi fi y muy amorosa la housekeeping fue a preguntar para ayudarme y no funciono fui apreguntar y la señorita de reception fue personal mente a ayudarme eso fue muy especial para mi mucjas gracias por ese personal tan amoroso era un 10 de 10 y el desayuno delicioso la cocinera muy muy amable regresare claro que si

Cons:

Que la alberca aun no estaba lista! Solo eso

2026-07-02 • via Nuitee
M
Maritza • solo_traveller • us
10
2026-06-28 • via Nuitee
V
Virginia • solo_traveller • us
6
Bearable
Pros:

The location was 10 minutes from UNM Hospital. Traffic on this side of the city is manageable. I had requested a bottom floor because a person in our group is in a wheelchair. When arrived, I was informed that there were no rooms on the first floor because of renovation. I informed them that I received a message from Quality Inn telling me they would accommodate my request. After speaking with manager, the clerk set us up on the bottom floor.The beds are very comfortable. The staff is very friendly and they did help us.

Cons:

I included my dislikes on the other comment.
Add to my comments, I chose to reserve this place when I read reviews as 'pleasant' but I would give it a 'bearable'.

2026-06-26 • via Nuitee
L
Laura • solo_traveller • us
2
Pros:

Breakfast was good & accommodated us when we needed eggs with no meat.

Cons:

We booked hotel as it was close to our events & also becayse it was listed they had a pool as we had kids wanting to swim & pool was not in service.
Phone in room not working.
Refrigerator not working, but did finally get it replaced.
When moved refrigerator it was very dirty behind it along with area behind TV very dirty.
The door in the back of the building, was not able to be locked & secured.

2026-06-20 • via Nuitee
M
Michael • solo_traveller • us
8
2026-06-16 • via Nuitee
E
Elizabeth • solo_traveller • us
1
Pros:

Nothing

Cons:

They had roaches. Half the TV did not work meaning I only got very basic channels like news and stuff like that no entertainment channels and when I advise them of it they said oh some of our rooms have it and some don't have it there was no swimming pool they said that was due to cuz they had no one to maintain it. It would have been nice for them to advise that online that the pole was out of commission

2026-06-14 • via Nuitee
W
Wilson • solo_traveller • us
9
2026-06-13 • via Nuitee
R
Ricardo • family_with_children • us
3
Just acomodate peoples needs if possible
Pros:

My grandson an I stayed at this motel but we ask for a room to bade after the second day the front desk said that they were short stuffed and they can not do it the toilet lid was broken the was a lot of people yelling and screaming a lot of slamming doors it was kind of bad experience

Cons:

Bit cleaner that at least they could have done the room after the second day after I ask the front desk but they didn’t I guess it was just a pace to sleep and fix the back entry door because when the back door closes it would not open with the key

2026-06-08 • via Nuitee
W
William • solo_traveller • us
1
Pros:

Nothing

Cons:

No hot water

2026-06-08 • via Nuitee
M
Martinez • couple • us
8
2026-06-07 • via Nuitee
W
William • solo_traveller • us
7
Pros:

Good value

Cons:

Sort of run down hotel, but still good value

2026-06-04 • via Nuitee
S
Sara • solo_traveller • us
2
2026-06-01 • via Nuitee
C
Carol • family_with_children • us
1
I didn’t stay…
Pros:

I didn’t like the property…I was too scared to get out of my car to check in so I left. I lost money, but my personal safety is more important to me.

Cons:

It was a very sketchy area.

2026-05-25 • via Nuitee
A
Adam • family_with_children • us
5
2026-05-24 • via Nuitee
J
James • solo_traveller • us
7
Pros:

Location

Cons:

Some of the people's

2026-05-22 • via Nuitee
J
JUAN • couple • es
5
Solo ina ha dormir
Pros:

Ubicacion

Cons:

O hacian la habitacion, solo cuando me quejaba

2026-05-21 • via Nuitee