Holiday Inn Hotel & Suites Overland Park-West by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (475 reviews)
8787 Reeder Road , Overland Park , us
+1 913-888-8440

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Helpful service
Cons:
Cleanliness issues
Maintenance problems

Categories

Cleanliness
7.16
Cleanliness was below average, with issues in rooms and bathrooms.
Service
9.13
Staff were friendly and helpful, contributing positively to the experience.
Location
8.67
Convenient location, making it easy to access nearby amenities.
Room Quality
7.62
Rooms were generally good sized, but had some maintenance issues.
Amenities
8.15
Basic amenities were adequate, with potential for improvements.
Value for Money
8.11
Reasonable value, though lacking some features like breakfast.
Food and Beverage
8.16
On-site dining options were appreciated, though breakfast was missing.
Overall Experience
8.63
Overall a decent stay with both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:22

Property Description

Convenient Location and Modern Amenities
Situated just off I-35 and a short drive from Central Kansas City, Holiday Inn Hotel and Suites Overland Park-West offers free Wi-Fi, a heated indoor/outdoor pool, and a fitness center in every room.

Comfortable Rooms with Essential Features
All air-conditioned rooms feature cable TV, tea/coffee facilities, and most rooms include flat-screen TVs for entertainment and relaxation.

Convenient Facilities and Dining Options
Guests can make use of the 24-hour fitness center, on-site launderette, and business center with fax services. The Green Mill Restaurant & Bar on the property serves delicious American cuisine for all meals.

Book your stay at Holiday Inn Hotel and Suites Overland Park-West for a perfect blend of convenience, comfort, and excellent amenities.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCI

Location

Guest Reviews

8.2
Based on 475 reviews
Cleanliness: 7.16
Service: 9.13
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.63
B
Bob • couple • us
9
Most things were adequate but we are used to staying at places that offer free breakfast.
Pros:

The pool was nice

Cons:

Check in took over 30 minutes because the line was long and there was only one person checking people in even though there were three computers. The hot tub wasn’t working.

2026-08-11 • via Nuitee
J
Jill • extended_group • us
10
2026-08-10 • via Nuitee
C
Chanse • family_with_children • us
7
2026-08-06 • via Nuitee
S
Shannon • solo_traveller • us
10
2026-08-03 • via Nuitee
V
Virgil • solo_traveller • us
9
Pros:

Did not eat the breakfast. I had other plans.

2026-08-02 • via Nuitee
B
brianwN3392PA • Solo travel
6
Minor errors combined to convince me to not return
Pros:

It had potential but the experience really was a let down. I can’t blame it on any one person. It was a team effort.

I reserved a king suite. I called the morning of my reservation and confirmed the room type. When I arrived I was given a keycard to a standard double queen. “Someone” had switched my room and all the king suites were taken. After an hour of investigation I was given a double king suite at the same rate as the single king suite I reserved. Great! All would have been forgiven until

The next morning I requested and was granted a late check out. But two hours before that time my keycard stopped working. The front desk associate brought up a new keycard so I could get in my room. Okay

But an hour later, one hour before my check out time, a housekeeper opened the door. I told her my check out time was still an hour away. She apologized. Okay

Individually these errors would not be a big deal. But combined they indicate a failure of management to develop a team that coordinated and communicated well. Attention to detail is needed. I won’t return.

2026-07-16 • via Tripadvisor
S
Sarah • solo_traveller • us
7
2026-07-15 • via Nuitee
M
Misty • solo_traveller • us
10
Excellent hotel! Highly recommend!
Pros:

Everything from the convenience of parking, ease of check-in, friendliness of staff, clean room and comfy bed!

2026-07-13 • via Nuitee
J
Jenny • extended_group • us
1
This is disappointing considering I’m a genius level 3 member
Pros:

Nothing!

Cons:

We found bed bugs in our room. Staff was very rude and unapologetic when we brought it to their attention. We had to find somewhere else to stay and treat all of our clothing. Also, one of the girls in our party has hives on several places on her body the next day. And I’m having a hard time getting a refund from the property for my stay.

2026-07-10 • via Nuitee
M
mary • solo_traveller • us
5
2026-07-01 • via Nuitee
H
Haven • family_with_children • us
5
Checking out was not okay the lady at the front desk was gone forever and when she saw two people waiting at the front s
Pros:

Very nice facility

2026-06-30 • via Nuitee
J
Johannes • solo_traveller • at
10
2026-06-27 • via Nuitee
A
Angela • family_with_children • us
5
2026-06-21 • via Nuitee
C
Charlotte • family_with_children • us
10
2026-06-20 • via Nuitee
S
Silva • solo_traveller • us
9
Pros:

La atención del personal de recepción,

Cons:

El baño de la habitación estaba sucio

2026-06-08 • via Nuitee
A
Ashley • solo_traveller • us
10
2026-06-04 • via Nuitee
L
Linda • couple • us
8
2026-05-25 • via Nuitee
P
Patrick • solo_traveller • us
9
Pros:

They stayed open late for a late check-in

2026-05-25 • via Nuitee
D
Dymica • family_with_children • us
8
I loved it and I will be back.
Pros:

The hotel was very clean and the restaurant had great food.

Cons:

DNA

2026-05-18 • via Nuitee
B
Bobbi • solo_traveller • us
5
Convenient but would not go back.
Pros:

Breakfast was not included, which is terrible since you pay so much for a room.

Cons:

Loud and noisy. Bathroom had a sewer smell.

2026-05-07 • via Nuitee