Flagship Inn & Suites

Hotels
4 (387 reviews)
470 Gold Star Highway , Groton , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Unsanitary conditions
Broken amenities
Poor management

Categories

Cleanliness
2
Multiple reviews mention roaches and dirty rooms.
Service
6
Some reviews noted helpful staff, but issues with management responsiveness.
Location
7
Proximity to Mystic noted positively.
Room Quality
3
Rooms reported as dirty, malfunctioning appliances, and poor climate control.
Amenities
3.5
Basic amenities available, but noted deficiencies such as broken fridges.
Value for Money
4
Rates too high for the quality and condition of the rooms.
Food and Beverage
4
No breakfast available and general dissatisfaction.
Overall Experience
2.5
Overall extremely negative experiences, with a strong recommendation to avoid.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:44

Property Description

Convenient Location
Located just 2.9 miles from the Submarine Force Library Museum, Flagship Inn & Suites in Groton, Connecticut offers easy access to nearby attractions.

Comfortable Accommodations
Each room at the hotel is equipped with cable TV including HBO, a microwave, a refrigerator, and coffee facilities. Enjoy the convenience of free local telephone calls from your room.

Nearby Attractions
Explore the United States Submarine World War II Veterans Memorial East just 2.2 miles away, or take a short drive to the Foxwoods Casino located 10.9 miles from the hotel.

Experience comfort and convenience at Flagship Inn & Suites. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Extra beds are available on request and based on availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

4
Based on 387 reviews
Cleanliness: 2
Service: 6
Location: 7
Room Quality: 3
Amenities: 3.5
Value for Money: 4
Food and Beverage: 4
Overall Experience: 2.5
R
robert • couple • us
1
We are a long time booking users! This place is beneath the standards of booking and should NEVER be listed on booking!
Pros:

This property should be condemned!
It’s was infested with cockroaches!
We saw at-least 4 in the five minutes we could stand to be in the room!
This place needs to be reported to the board of health and shut down!

Cons:

Nothing!

2026-07-19 • via Nuitee
E
Eddie Yee • solo_traveller • us
2
Night of horror .
Pros:

Horrible !

Cons:

The whole place !

2026-07-19 • via Nuitee
G
Gretchen • solo_traveller • us
1
DO NOT STAY AT THE FLAGSHIP INN!
Pros:

Nothing. This place should be condemned.

Cons:

COCKROACHES in the room!!!!! Broken, dirty furniture and fixtures, smelled disgusting, windows wouldn’t close, doors were practically still open even when locked. It was a total trash heap. I can’t believe this place is even open.

2026-07-13 • via Nuitee
S
Seyedrasoul • solo_traveller • us
7
2026-07-09 • via Nuitee
L
Lucy • solo_traveller • us
1
Pros:

It was not a good experience.
I have traveled the country and never had an incredibly roach infested room.
Could not rest and celebrate the country's 250 year on the 4th of July.
Extremely disappointed.
Could not believe no discount especially when I had to get a raid can from the management. The can was only a quarter filled.
Not enough for the roaches.
I have never complained about a place but was upset no one ever came to see or apologize.

Cons:

NOTHING!!!!

2026-07-06 • via Nuitee
L
Lenda J • solo_traveller • pr
1
2026-07-05 • via Nuitee
S
Steven • extended_group • us
1
The moment we opened the door, the entire carpet started moiving. Their were roaches EVERYWHERE!!!~
Pros:

NOTHING

2026-06-29 • via Nuitee
C
CJ • family_with_children • us
1
2026-06-23 • via Nuitee
R
Rivera • solo_traveller • us
10
2026-06-11 • via Nuitee
M
Mallerie • couple • us
1
Wouldn’t let my worst enemy stay here
Pros:

Nothing looked like a horror film when entering the parking lot

Cons:

Everything.

2026-06-02 • via Nuitee
C
Cox • couple • us
1
Cons:

The hotel is ran down, couldn't even locate the office to check in and most rooms were boarded up. Guess the hotel had a fire and was running the office out of another hotel room.

2026-05-30 • via Nuitee
D
David • solo_traveller • us
1
Pros:

Nothing at all

2026-05-25 • via Nuitee
S
Sandra • family_with_children • us
1
2026-05-18 • via Nuitee
A
Annette • solo_traveller • us
4
2026-05-13 • via Nuitee
D
Dale • couple • us
1
Pros:

Nothing

Cons:

Everything

2026-05-06 • via Nuitee
L
Lara • solo_traveller • us
1
Pros:

It was cheap

Cons:

They don't have a real office so they have a room where you check in and they close at 9. My room has roaches and by the time I realized and wanted to go down and complain and get a refund they were closed till 1030 am

2026-05-01 • via Nuitee
B
Benjamin • couple • us
1
We didn’t stay we requested an immediate refund
Pros:

Absolutely nothing

Cons:

Everything, it was the worst case of false advertising I have ever seen.

2026-04-24 • via Nuitee
D
Dale • solo_traveller • us
1
2026-04-11 • via Nuitee
J
Jennifer • couple • us
4
2026-04-06 • via Nuitee
L
Linsey • couple • us
4
Pros:

Good price and quiet.

Cons:

Smelled like smoke. No breakfast even though it said it did.

2026-03-31 • via Nuitee