Flagship Inn & Suites

Hotels
4 (365 reviews)
470 Gold Star Highway , Groton , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Express check-in/check-out
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Unsanitary conditions
Broken amenities
Poor management

Categories

Cleanliness
2
Multiple reviews mention roaches and dirty rooms.
Service
6
Some reviews noted helpful staff, but issues with management responsiveness.
Location
7
Proximity to Mystic noted positively.
Room Quality
3
Rooms reported as dirty, malfunctioning appliances, and poor climate control.
Amenities
3.5
Basic amenities available, but noted deficiencies such as broken fridges.
Value for Money
4
Rates too high for the quality and condition of the rooms.
Food and Beverage
4
No breakfast available and general dissatisfaction.
Overall Experience
2.5
Overall extremely negative experiences, with a strong recommendation to avoid.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:44

Property Description

Convenient Location
Located just 2.9 miles from the Submarine Force Library Museum, Flagship Inn & Suites in Groton, Connecticut offers easy access to nearby attractions.

Comfortable Accommodations
Each room at the hotel is equipped with cable TV including HBO, a microwave, a refrigerator, and coffee facilities. Enjoy the convenience of free local telephone calls from your room.

Nearby Attractions
Explore the United States Submarine World War II Veterans Memorial East just 2.2 miles away, or take a short drive to the Foxwoods Casino located 10.9 miles from the hotel.

Experience comfort and convenience at Flagship Inn & Suites. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Extra beds are available on request and based on availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

4
Based on 365 reviews
Cleanliness: 2
Service: 6
Location: 7
Room Quality: 3
Amenities: 3.5
Value for Money: 4
Food and Beverage: 4
Overall Experience: 2.5
M
Melissa • couple • us
1
Really wish I had taken photos was so gross and roaches moved fast thank god didn’t take any home with me
Pros:

Very bad, roaches everywhere , and a narcan was on mirror

Cons:

Roaches, was there for about an hour trying to figure out where to go and wouldn’t fully refund all money

2026-01-31 • via Nuitee
L
Lopez • family_with_children • us
1
Horrible stay, wish they would’ve refunded what I spent in this horrible room
Pros:

I did not like

Cons:

I didn’t like how there was no controller for the tv . There were roaches in the room I paid for &’ the service received was very much poor. Also the heater wasn’t working &’ my two year old got sick .!

2026-01-28 • via Nuitee
A
Antonio • couple • us
1
2026-01-21 • via Nuitee
L
Lisa • couple • us
1
We were unable to stay
Pros:

Couldn’t ck in

Cons:

N/a

2026-01-19 • via Nuitee
K
Kenneth • solo_traveller • us
1
I will never deal with them again. Got it through bookings. I’ll probably never use them again obvio
Pros:

There was no breakfast does that part of the hotel is burned down and I paid for breakfast!

Cons:

The whole place is so old and outdated dirty. There was no Wi-Fi there’s no breakfast. There’s dilapidated cars in the parking lot. The room should come with a tetanus shot.

2026-01-19 • via Nuitee
S
Sarah • couple • us
1
2026-01-19 • via Nuitee
M
Maritza • solo_traveller • us
1
Run don’t stay here
Pros:

Absolutely nothing

Cons:

Everything! Room was dirty and things were broken. It should be shut down!

2026-01-19 • via Nuitee
A
Ahmed • couple • eg
1
2026-01-09 • via Nuitee
A
Ahmed • couple • eg
1
2026-01-09 • via Nuitee
R
Reese • couple • us
6
Chill
Pros:

We really enjoyed, to be left alone. We stayed a second night, and check in/out times were flexible. Basic necessities met

2026-01-05 • via Nuitee
V
Victor • solo_traveller • us
10
Súper bien
Pros:

Nice

2026-01-02 • via Nuitee
J
Jameillah • solo_traveller • us
1
I've been staying at this property off and on for about a decade and never had an issue until recent
Pros:

Nothing

Cons:

Roaches.

2026-01-02 • via Nuitee
A
Annette • solo_traveller • us
2
Pros:

Nothing

Cons:

Roaches found in the bathroom.
Two refrigerators in the room, neither one worked, find spoiled.
Dirty counters, bathroom, and kitchen area.
It looked like the rug wasn't vacuumed in months.
Cable was not working, so no TV the nights I was there.
The employee wasn't pleasant either.

2025-12-17 • via Nuitee
T
Tanya • couple • us
1
Pros:

I got charged to stay here. They wouldn't give me my money back. When we pulled up. No one was in the parking lot. They had boarded up windows. The front desk was run out of an old room. I didn't feel safe and comfortable staying there. I asked for a refund. But they refused to even answer my emails or bookings emails.

Cons:

Nothing about this place should be on booking. It was a crap shoot.

2025-12-08 • via Nuitee
R
Rodriguez • couple • us
7
Pasarla bien
Pros:

La ubicacion

Cons:

Que había cucaracha

2025-11-30 • via Nuitee
B
Boniface • solo_traveller • us
4
More cleaning
Pros:

The environment

Cons:

The office mor

2025-11-27 • via Nuitee
R
Ronald • couple • us
1
Pros:

Nothing

Cons:

Room was dirty. Roaches everywhere. The TV and phone didn't work. One light fixture had no plug. The room was either too hot or too cold. The climate controls were not user friendly. The management was unresponsive.

2025-11-24 • via Nuitee
H
Hall • solo_traveller • us
8
Pros:

The staff friendly and helpful when you need them with a problem you get a reply quick and get the job done

Cons:

They don't serve breakfast and need to finish the renovations due to the 🔥 but besides that you don't have to be in a five ⭐⭐⭐⭐⭐ hotel 🛏️ to be comfortable and safe and they have more friendly service

2025-11-10 • via Nuitee
L
Lynette • couple • us
1
Pros:

Nothing

Cons:

Broken window, roaches, broken fridges, moldy towels

2025-11-10 • via Nuitee
J
Jose • couple • us
1
2025-11-10 • via Nuitee