The Mint Resort Isla Mujeres

Great view from corner balcony!

We had many issues with our room. Door getting stuck, room service not cleaning room, wifi booting us off repeatedly, promises for special treatment for birthday celebrations not given.Staff was happy to brush off complaints with excuses. I will not return to this resort.

Very nice place

Great location!!

all the hotel is very clean, and smells so good, staff is so nice, room and all areas are nice and clean, beautiful pool looking the beach

First, the staff was phenomenal. Especially Allen, Abigail, and the most wonderful Vanessa. Incredible view of the ocean from a massive balcony. Safe, quiet, clean, a 5 minute walk from everything including Playa Norté. We travel to Isla Mujeres every three months and we’ll never again stay any place other than the Mint Resort. See you guys in January!

What I like, the room was very roomy, lots of extra space. The restrooms were a great size.

It’s a really nice hotel and good location.

I would totally stay here again, great location and walking distance to everything.

I’m so grateful with all the personal at the mint they were all the time making me feel like a real Queen, friendly and generous. The installations were always clean and everything its brand new. Excellent view by the pool with breathtaking sunset… And night time was glorious with the lights. So relaxing. Thank you for all the effort. Definitely coming back in December. See you soon

Was only there for 2 nights but i would be back. Thank you!

I love the pool the view very clean 👌 hotel i will be back for sure

The Mint is a very clean and quiet hotel in a great location. The AC in the room was a little undersized and had a tough time keeping the room cool. The staff was kind enough to move us to another room. This property is close to the MIA which had a phenomenal beach!

Just 5 minutes from one of the most beautiful beaches you will ever see. Alejandra, Abigail and Damian at the hotel are so kind and helpful. This place is a true gem.

The ocean view and seeing the sunset in the morning was wonderful. The location was very walkable to a lot of nearby attractions and the room was clean. However, the electricity only worked with the room key in a slot so all of our food and drinks wouldn’t stay cold. They only provided us with one room key and the staff was very reluctant to provide us with simple amenities like coffee and creamer.

This is a hidden gem!

Nice place!

Amazing

Me encanto la vista al mar una Hermosura y luego que esta a lado del mar y de todo alrededores muy bonito Hotel se los recomiendo

Well we loved the location, we don’t need all the frills. But, we were told we would have a top floor room and did not. I talked to the gentleman at the front desk, he told me that just because Expedia says top floor, that it does not mean top floor. So after I got a little upset, he took me to a top floor room and showed it to me. No place to sit on the balcony except a small metal red chair. Their rooms are not furnished much at all. Tables with no chairs, also the AC only works if you leave the key in the room. And you only get one key. Thankfully after the second day, a housekeeping staff member left another key. I asked the first day for 2 keys and he said no. One key only. The inside or the hotel does not have AC except in the rooms. Restaurant: Staff was not friendly at all, had to go to the bar for drinks, even though the waiter was there. He didn’t bring drinks to the pool evidently. Breakfast was said to be free. But it’s tricky. I would have never known there was as a restaurant if I had not seen it on their website. We ate breakfast one morning and it was good. The pool was very nice and clean and had amazing views!!! So it was not all bad. Cleaning staff was very friendly and helpful. There was one guy selling trips in the lobby, just doing his job, but kind of pestered us the first two days, not a big deal. The balcony has gorgeous views. Just make sure you have furniture. It feels like they opened the resort and ran out of money.