The Hue Hotel, an Ascend Collection Hotel

Hotels
•
Ascend Collection
8.4 (633 reviews)
1529 Hugh Allan Drive , Kamloops , ca

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good value for money
Cons:
No breakfast
No in-room coffee
Basic amenities

Categories

Cleanliness
8.51
Clean rooms and overall cleanliness mentioned positively.
Service
8.88
Some comments on staff friendliness; overall good service experience.
Location
9.12
Consistently highlighted as a positive aspect; well-located.
Room Quality
8.57
Rooms were described as clean and comfortable.
Amenities
7.8
Limited amenities, no breakfast or coffee in rooms.
Value for Money
8.26
Fair price for the quality provided, though some charged incidentals unexpectedly.
Food and Beverage
7.31
No breakfast option available; lack of in-room coffee.
Overall Experience
8.78
Generally positive experience with potential areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:48

Property Description

Convenient Location
Located in Kamloops, The Hue Hotel, Ascend Hotel Collection offers easy access to popular attractions like The Dunes at Kamloops Golf Course and British Columbia Wildlife Park. With Thompson Rivers University just 3 km away, guests can explore the city effortlessly.

Modern Amenities
Experience comfort in our well-equipped rooms featuring flat-screen TVs, private bathrooms with free toiletries, and kitchenettes in select rooms. Stay connected with free WiFi and stay productive with a desk in every room. The 24-hour front desk and concierge service ensure all your needs are met promptly.

Nearby Attractions
Explore Cascades Casino Kamloops just steps away or visit City Hall a short distance from the hotel. With Kamloops Airport in close proximity, your journey to The Hue Hotel, Ascend Hotel Collection is convenient and stress-free.

Book now for a delightful stay at The Hue Hotel, Ascend Hotel Collection.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YKA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 633 reviews
Cleanliness: 8.51
Service: 8.88
Location: 9.12
Room Quality: 8.57
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 7.31
Overall Experience: 8.78
J
Joan • couple • gb
9
Great location for area visit
Pros:

Good location, comfortable, helpful staff, good parking

2026-07-03 • via Nuitee
L
Laurie • solo_traveller • ca
9
2026-06-30 • via Nuitee
J
Jeremiah • solo_traveller • us
8
2026-06-29 • via Nuitee
L
Lynne • family_with_children • ca
10
2026-06-29 • via Nuitee
D
Dalton B • solo_traveller • ca
10
2026-06-29 • via Nuitee
R
Robin • couple • ca
9
We enjoyed out visit with our familly just up the hill from the hotel and it was quiet.
Pros:

Location was very good and close to everything in Kamloops most especially the Casino and Costco. The bed was very soft and comfortable but the pillows were just a bit too firm.

Cons:

The only problem that came up was with the stopper in the handbasin. The mechanism to operate it was disconnected below the sink. We reported it to the desk but it went unfixed during our short two night stay, and was really not too hard to overcome with a bit of inventiveness.

2026-06-26 • via Nuitee
A
AshtonH • solo_traveller • ca
10
2026-06-23 • via Nuitee
L
Ladele • couple • ca
10
My stay was very nice
Pros:

They didn’t have breakfast

Cons:

No breakfast

2026-06-23 • via Nuitee
S
Scott • couple • ca
8
Pros:

Good value, very clean, helpful staff

Cons:

Traffic noise is quite significant if you are on the roadway side.

2026-06-17 • via Nuitee
H
Heather • solo_traveller • ca
8
Pros:

Easy check-in

Cons:

Nothing comes to mind

2026-06-15 • via Nuitee
P
Patti • extended_group • ca
8
Our stay was good and comfortable
Pros:

Good location, large room and kitchen, comfortable bed

Cons:

The hair dryer and coffee maker weren’t in the room and had to request them from the front desk.

2026-06-15 • via Nuitee
D
Darren • family_with_children • ca
1
Pros:

Nothing

Cons:

It was loud dirty and old

2026-06-12 • via Nuitee
R
Richard • couple • ca
8
satisfactory
Pros:

no breakfast

Cons:

no in roomcoffee

2026-06-10 • via Nuitee
W
Weijing • family_with_children • ca
9
2026-06-08 • via Nuitee
P
Peter • solo_traveller • ca
7
No-frills at frills prices
Pros:

The Hue was very clean. The beds were comfortable. The front desk associate was friendly and professional.

Cons:

The "queen bed" was definitely not a queen size. I'm pretty sure it was a double. The gym was serving as a storage area. Other than the nonfunctioning gym, there were really no extras, no hot tub, no pool, no breakfast, etc. I don't mind a no-frills experience but it was not a no-frills price. The city was short on hotel rooms so we paid a premium. I understand the way it goes. I just was not happy about it.

2026-06-08 • via Nuitee
M
Michael • solo_traveller • ca
6
Pros:

Room was better than expected.

Cons:

Lack of a Breakfast option and a difficult location to access.

2026-06-05 • via Nuitee
J
janacZ7372EY • Couples
6
That was weird ....
Pros:

On the positive side, we enjoyed a big room with a big view, clean, quiet. Chipped foam pillows, meh. Thin towels (okay, I can go with Turkish towel style). One bedside lamp for the comfortable-enough king bed; sounds like an improvement over other reviews. There was coffee available at the front desk in the morning. Amenities were limited to an iron and ironing board and two hangers, plus random-ish individually packaged toiletries, and the TV which we did not use. The two of us were offered one bottle of water and one package of Doritos on check in (okay, the formula is one room, one bag of chips). Parking was fine. So far so good. However, there was a big, watch-out negative. Our phones connected to the wifi with just a little delay. But we got warning messages when trying to connect our laptops. When I notified the front desk, the friendly young man popped right up to our room to help. After a little poking around on my laptop he said that I was preventing their system from accessing my device because I had unnecessary security features enabled, which he said was very appropriate for public wi-fi but not for this hotel. I turned off a firewall to see if that worked, but got the same warning, so I turned it back on. He assured me that they had people monitoring guests' internet use to prevent "bad movies" and such, and this team would prevent anything malevolent from occurring while I was online with their system with my usual security features turned off. Um, no. During several weeks of travel all around BC we have had internet security warnings at no other hotel, including the subsequent one from which I am writing this review.

2026-06-03 • via Tripadvisor
L
Lisa • solo_traveller • ca
8
It was a great value, a good place dos day of fun travel with your dog
Pros:

The room was clean and the bed comfortable .
I loved the outdoor covered dog patio

Cons:

The front desk area was odd . I had a hard time checking in.

2026-05-28 • via Nuitee
J
Josefina • solo_traveller • ca
8
2026-05-26 • via Nuitee
I
Ibrahim • family_with_children • ca
7
It was a good experience for my family and I we had a great time together
Pros:

Is very clean and quiet

Cons:

No break fast

2026-05-25 • via Nuitee