Hotel Paso del Mar Playa del Carmen

Hotels
•
Independent
5.8 (5 reviews)
15 Avenida, Playa del Carmen, QROO, 77710 , Playa del Carmen , MX
52-984-593 3094

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Facilities

Free WiFi
Luggage storage
Express check-in/check-out
Wheelchair accessible
Front desk (limited hours)
Smoke-free property
Express check-in
Tours/ticket assistance
Fully fenced
Well-lit path to entrance

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 04:07

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access and tour/ticket assistance during your stay.

Featured Amenities
Take advantage of express check-in and luggage storage services provided at the hotel.

Cozy Accommodations
Relax in one of the 6 air-conditioned rooms with flat-screen TVs, free Wi-Fi, and cable programming.

Indulge yourself in a comfortable stay at Hotel Paso del Mar Playa del Carmen, just steps away from Playa del Carmen Main Beach and Quinta Avenida. Book now to experience the charm of this vibrant location.

Important information:

Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

  • General

    Masks are available to guests

See all policies

Location

Guest Reviews

5.8
Based on 5 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
A
Ariel • family
10
Pros:

Ubicación conveniente, amabilidad de todo el personal y habitaciones nuevas.

2025-03-05 • via Nuitee
F
Francisco Jesús
2
Pros:

Lo único "bueno" es la ubicación céntrica, las habitaciones no tienen mantenimiento y la limpieza deja mucho que desear.
El mobiliario esta en muy mal estado.
El personal carece de amabilidad.

2024-04-08 • via Nuitee
M
Michael
2
Pros:

Dont stay there. You cant get in after 7pm. I had to rent another hotel room

2023-03-04 • via Nuitee
L
Luis
6
Cerca de 5ta avendida, zona no muy atractiva
Pros:

Muy escondido, limpio, funcional

2021-04-22 • via Nuitee
L
Luis
6
Está dentro de una vecindad
Pros:

Muy ruidoso, limpio, muy difícil de encontrar

2021-04-22 • via Nuitee