Best Western Cascade Inn & Suites

Hotels
Best Western
9 (484 reviews)
23525 NE Halsey St , Troutdale , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Uncomfortable room features

Categories

Cleanliness
8.09
Reports of black mold and dingy carpets indicate cleanliness issues.
Service
9.56
Generally friendly staff with specific mentions of exceptional service.
Location
10
Convenient location with close proximity to shopping and dining options.
Room Quality
8.1
Overall comfort mentioned, but issues with cleanliness and smoky odor reported.
Amenities
8.55
Amenities like breakfast and pool are appreciated but some areas are outdated.
Value for Money
8.58
Somewhat high prices mentioned, reflecting concerns about value.
Food and Beverage
9.54
Positive feedback on breakfast quality and offerings.
Overall Experience
9.59
Despite some concerns, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:51

Property Description

Convenient Location:
Located in Troutdale, Best Western Cascade Inn & Suites is just a short 25-minute drive from downtown Portland, offering easy access to city attractions.

Luxurious Amenities:
Guests can enjoy high-speed internet, complimentary breakfast, heated indoor pool, hot tub, whirlpool, fitness center, steam room, and business center during their stay. Each room also includes a desk and satellite channels for entertainment.

Delicious Breakfast and Nearby Attractions:
Start your day with a delicious breakfast spread and explore nearby activities like hiking, skiing, and visiting local wineries and recreation sites. With Portland International Airport just 15 minutes away, book your stay now for a perfect blend of comfort and convenience at Best Western Cascade Inn & Suites.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note the credit card presented at check-in must be chip enabled.

All credit cards must be a bank issued credit card with microchipGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 484 reviews
Cleanliness: 8.09
Service: 9.56
Location: 10
Room Quality: 8.1
Amenities: 8.55
Value for Money: 8.58
Food and Beverage: 9.54
Overall Experience: 9.59
M
Margaret couple us
9
2026-08-29 via Nuitee
T
Tracey solo_traveller us
8
2026-08-27 via Nuitee
M
Mary couple us
10
Pros:

We ate on a waffle day which was great with lots of fresh, not frozen, berries. Thanks

2026-08-26 via Nuitee
N
Nita family_with_children nl
10
Top super friendly staffs feeling staying at home
Pros:

Very friendly staff we met Jessica , she is wonderful lovely staff welcome us during checking in . After long trip from Amsterdam tried and feeling tons of welcoming we were blessed.

Cons:

Nothing all is good service is excellent.

2026-08-23 via Nuitee
J
Julie couple us
8
A pleasant stay at a good value.
Pros:

Nice clean room, and daily cleaning which seems to have disappeared at most hotels these days.

Cons:

Small gym

2026-08-20 via Nuitee
C
Cynthia couple us
10
Pros:

Very clean! Welcoming

2026-08-17 via Nuitee
P
Peggy solo_traveller us
10
2026-08-11 via Nuitee
J
Jessica solo_traveller us
10
Pros:

Location walking distance to Edgefield, pool and great breakfast

Cons:

No complaints

2026-08-09 via Nuitee
D
David couple gb
6
OK stay, hotel decor and facilities are tired. Staff friendly.
Pros:

Functional and with easy access to highway

Cons:

Disappointing breakfast with plastic cutlery and disposable cups and plates. Not a great neighbourhood when walking to external restaurants.

2026-07-22 via Nuitee
D
Daniel couple us
10
Trustworthy
Pros:

Updated! Clean!

Cons:

Nothing…liked all of it!

2026-07-19 via Nuitee
N
Nethers couple us
10
Pros:

Clean

Cons:

Confusion was booking

2026-07-17 via Nuitee
B
Brandy couple us
9
Cozy stay after an amazing show!
Pros:

Location and clean room. Left belongings and when contacted sight they located items in the room and we were able to pick up without a problem. Thank you.

2026-07-09 via Nuitee
B
Bravo family_with_children us
10
2026-07-07 via Nuitee
M
Marilee family_with_children us
9
2026-05-14 via Nuitee
N
Nyamu extended_group us
3
Not planning to stay at that Best Western Inn again.
Cons:

For being charged for getting the room a little early. Not a good customer experience.

2026-05-10 via Nuitee
B
Bravo couple us
9
Pros:

Q el cuarto no tenía olor a viejo

Cons:

La resepsionista da muy mal servicio .

Le quise pagar extra por q me dejara entrar antes y me dijo q no avía disponibles .

Pero las personas q Iván llegando si les daba cuarto .
Mi familia y yo isimos 4 reservaciones

2026-05-08 via Nuitee
A
Alfredo couple us
9
Me sentí confortable
Pros:

El servicio que ofrece el personal

Cons:

Me pareció todo vien

2026-05-05 via Nuitee
A
Andrey solo_traveller us
8
2026-04-26 via Nuitee
A
Alain family_with_children ch
9
2026-04-10 via Nuitee
T
Thalia couple us
10
Descanso
Pros:

Todo estaba muy cómodo

Cons:

Que en el sitio web te daban un precio con desayuno incluido y después a la hora de escoger la habitación valía 30 dólares más el desayuno

2026-03-30 via Nuitee