Malmaison Edinburgh City

Hotels
Frasers Hospitality
9 (2650 reviews)
21-22 St Andrew Square , Edinburgh , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent staff
Great food
Comfortable rooms
Perfect location
Cons:
Underwhelming bed in one review

Categories

Cleanliness
9.08
Staff was super helpful, everything cleaned very well.
Service
9.55
The staff was consistently praised for their attentiveness and help throughout multiple reviews.
Location
9.09
Perfect location for accessing all parts of Edinburgh on foot.
Room Quality
9.04
Rooms are described as magnificent, spacious, and comfy.
Amenities
8.57
Overall good amenities were mentioned, with the onsite restaurant and bar receiving compliments.
Value for Money
8.53
General feedback suggests good value, though not explicitly detailed in the text.
Food and Beverage
9.08
Fantastic food experiences highlighted in several reviews.
Overall Experience
9.05
Overall experiences were positive and guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:31

Property Description

Prime Location in Edinburgh
Located in the heart of Edinburgh, Malmaison Edinburgh City offers a perfect blend of convenience and luxury.

Modern Amenities
Experience comfort and style in our air-conditioned rooms equipped with all the essentials for a relaxing stay. Enjoy free WiFi, room service, and a 24-hour front desk for your convenience.

Gastronomic Delights
Indulge in a delicious breakfast with buffet, à la carte, or continental options. Explore the vibrant culinary scene of Edinburgh or unwind with a drink at our on-site bar.

Immerse yourself in the charm of Edinburgh with attractions like Edinburgh Playhouse, Royal Mile, and Camera Obscura and World of Illusions just a stone's throw away.

Book your stay at Malmaison Edinburgh City and make your Edinburgh experience unforgettable.

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply.

The property will contact the guest following their reservation.

We have no parking on site. Nearby parking is available at St James Quarter car park (postcode EH1 3BP), who offer our guests a discounted daily rate of £17 for 24h. Simply collect you parking ticket on entry, but please ensure to also collect your discount ticket from reception upon departure. Alternatively on street parking is available (restrictions and pricing vary).

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

For easy access from Edinburgh Airport, our Edinburgh tram service will run you right to our front door, and available every 7 minutes! The service will take just 36 minutes in total and run conveniently every day from 06:00 am to midnight, 7 days a week. https://edinburghtrams.com/

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for £45 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2650 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.05
H
Helen solo_traveller gb
6
Please turn the light on!
Pros:

The property is in a fantastic position very close to the tram which made it a super place to base myself in Edinburgh.

Cons:

The property is immersed in darkness. It was difficult to see anything because it was so gloomy in there. There is no central light in the bedroom or bathroom and people were using their phone torches to read the menu. I’ve never experienced a hotel so poorly lit in my life. I would love to return if this situation is resolved.

2026-02-14 via Nuitee
A
Allison couple gb
10
Wish I had booked two nights instead of one
Pros:

Great location, decor, food and service. Got a lovely free upgrade on room.

Cons:

Nothing

2026-02-14 via Nuitee
G
Gary couple gb
8
Enjoyed the whole experience
Pros:

Location

Cons:

Stairs

2026-02-13 via Nuitee
G
graeme couple gb
8
2026-02-13 via Nuitee
P
Peter couple gb
9
2026-02-13 via Nuitee
N
Neil couple gb
9
2026-02-13 via Nuitee
E
Elsender couple gb
10
Pros:

Didn't have breakfast, booked because it was so close to the theatre we were going to, but also close to the centre.

2026-02-12 via Nuitee
C
Chris couple gb
8
2026-02-11 via Nuitee
R
Ryan solo_traveller gb
10
Great stay, very friendly staff.
Pros:

The property was very clean and staff were really friendly.

Cons:

N/A

2026-02-11 via Nuitee
R
Ronald solo_traveller gb
8
Terrific for a short break or work visit.
Pros:

Brilliant location. Quiet, comfy room and very helpful, pleasant staff.

Cons:

Everything was good.

2026-02-11 via Nuitee
D
Donna couple gb
9
We were out in the evening and had to leave early in the morning so didn’t use the restaurant or bar but it was warm, co
Pros:

The size of the room. Having robes and slippers.

Cons:

The receptionist was on a call to another customer when I arrived so I had to wait a few minutes before I could check in. It would have been nice if she had at least acknowledged my presence while I was standing waiting.

2026-02-10 via Nuitee
M
Michael couple gb
9
Very comfortable stay
Pros:

Ideal location , close to everything we needed

2026-02-09 via Nuitee
A
Anna couple cz
10
Nádherný hotel - doporučujeme
Pros:

Snídaně byla vynikající - my ji měli už v ceně hotelu. Hotel je v centru. Pokoj byl prostorný, velmi pohodlná postel, velká TV, velká koupelna. Velmi příjemný personál. Velmi příjemná zkušenost.

Cons:

V hotelu jsme byli na 1 noc a bohužel to vyšlo na sobotu, kdy byla v hotelovém baru oslava. Ale příliš nás hlasitá hudba a zpět nerušili, takže vše ok.

2026-02-09 via Nuitee
O
Olivia solo_traveller gb
10
Perfect.
Pros:

Perfectly located, far enough away from the main areas but close enough to easily walk to everything you could want.
A very clean and comfortable room with friendly staff.

Cons:

Nothing.

2026-02-08 via Nuitee
B
Betty solo_traveller gb
10
Staff were so welcoming and helpful.
Pros:

Central location

Cons:

I had no problem with the property.

2026-01-31 via Nuitee
J
James solo_traveller gb
6
2026-01-31 via Nuitee
L
Lucy solo_traveller gb
9
A winner. Would definitely stay again.
Pros:

Quiet, comfortable,clean and really central. Excellent friendly staff and absolutely delicious food in the restaurant. I brought my dog and the ‘dog package’ was above and beyond. Arrived in the room to find a dog bed, two bowls, and even a goodie bag with ball, treats, poo bags and a spoon for dog food. Just brilliant.

2026-01-31 via Nuitee
K
Kevin solo_traveller gb
9
Pros:

Perfect location - everything on your doorstep…

Cons:

Nothing

2026-01-31 via Nuitee
R
Rachel couple gb
10
2026-01-30 via Nuitee
K
Kris couple gb
7
Pleasant but over priced for condition of room.
Pros:

Located perfectly on St Andrews square.

Cons:

Room very dated, most lights and switches didn’t work even in the club room. The staff understaffed at the bar (1 person) so slow and was served mayonnaise with fruit instead of yogurt for breakfast. Faulty towers experience. And on check out mentioned them and they said they knew about the issues.

2026-01-30 via Nuitee