Hilton Garden Inn Austin Round Rock

Hotels
•
Hilton Garden Inn
8.4 (301 reviews)
2310 North IH35 , Round Rock , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and inviting public areas
Cons:
Issues with room cleanliness
High extra charges for breakfast
Room quality concerns

Categories

Cleanliness
7.86
Mixed reviews; some rooms reported as dirty and unkempt.
Service
9.33
Staff described as friendly and helpful in multiple reviews.
Location
9.37
Well-rated location with access to restaurants and amenities.
Room Quality
7.32
Rooms need remodeling and some reported issues with cleanliness.
Amenities
8.35
Amenities seen as decent but some reviews noted wanting better options.
Value for Money
8.81
General positive sentiment, but some felt it could be better.
Food and Beverage
7.86
Negative feedback due to extra charges for breakfast.
Overall Experience
8.33
Overall generally good experiences despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:10

Property Description

Luxurious Amenities
Experience comfort and convenience at Hilton Garden Inn Austin/Round Rock with rooms featuring free Wi-Fi, flat-screen TVs, and kitchen essentials like a coffee maker, microwave, and refrigerator.

Relaxation and Fitness
Unwind by the outdoor pool or break a sweat at the on-site gym. Hilton Garden Inn Round Rock ensures you have options to stay active and rejuvenate during your stay.

Prime Location
Located just 24 miles from downtown Austin, our hotel offers easy access to the city's vibrant attractions. Don't miss out on exploring nearby destinations like the University of Texas and Dell Diamond.

Book now for a memorable stay at Hilton Garden Inn Austin/Round Rock!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 301 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.33
D
Debra • extended_group • us
8
2026-03-28 • via Nuitee
L
Luis • family_with_children • us
10
2026-03-23 • via Nuitee
C
Cook • couple • us
9
2026-03-16 • via Nuitee
C
Charo • family_with_children • us
10
2026-03-16 • via Nuitee
A
Abigail • family_with_children • us
4
2026-03-15 • via Nuitee
C
Chad • family_with_children • us
10
Pros:

Location good for what we needed

Cons:

Really nothing. Good value

2026-03-12 • via Nuitee
M
Milagros • couple • us
8
2026-03-01 • via Nuitee
V
Victor • family_with_children • us
10
Good location, secure, the room gave off a musty smell, like the carpet was not dried completely.
Pros:

Good location, good Security, clean

Cons:

The room was clean, but it smelled like the carpet was still wet and humid, which gave off a musty smell. Hard to sleep with the room smelling like that.

2026-02-12 • via Nuitee
J
Jason • couple • us
8
Pros:

Smelled nice, clean

Cons:

Room wasn't completely clean and light fixtures showed old paint and placement. Looks unfinished.

2026-02-10 • via Nuitee
L
Logan • couple • us
9
2026-01-25 • via Nuitee
R
ronghui • family_with_children • us
9
2026-01-22 • via Nuitee
D
Dexter • couple • us
8
2026-01-20 • via Nuitee
E
Elizette • couple • us
8
A great overnight stay, our bathroom was worrisome, because of the broken floor tiles.
Pros:

We had an overnight stay. Accommodations were great.

Cons:

Our bathroom floor’s tile was rising and loose, broken. We put the hotel towels on the ground for prevention.

2026-01-19 • via Nuitee
A
Ashlee • solo_traveller • us
3
I’ll never stay there again.
Pros:

The location was the only good thing.

Cons:

My room had many issues. The elevator was extremely slow. The toilet in my room was broken. The shade in my room was broken. There were splatters on the wall like it hadn’t been cleaned. There was a bloodstain on the mattress.

2026-01-19 • via Nuitee
S
Stephanie • solo_traveller • us
8
2026-01-14 • via Nuitee
T
Teresa • couple • us
7
Pros:

The location, and the staff. The staff were very welcoming and friendly!

Cons:

Having to pay for breakfast. I've never stayed somewhere, where I had to pay!

2025-12-27 • via Nuitee
P
Panneerselvam • family_with_children • us
8
2025-12-23 • via Nuitee
M
Matthew • couple • us
5
Very disappointed for a Hilton Hotel !!!!
Pros:

The front office staff was great !!

Cons:

The room definitely needs to be remodeled. There was a hole in the bathroom wall where they just put a patch over it. The toilet hadn’t been deep cleaned- stain ring in the toilet bowl. Shower wasn’t cleaned. Soap bottles in the shower were empty. Shower head sprayed way too hard. Couch in room looked like something from a garage sale. Ceiling had had a water leak and not fixed. Lamp shade was bent and out dated.

2025-12-18 • via Nuitee
W
wayne • couple • us
10
Pros:

Everything

Cons:

Nothing

2025-11-18 • via Nuitee
M
McLeod • couple • us
6
Overall ok, but i would try a different hotel next year when in the area.
Pros:

Good location. Restaurants in walking distance.

Cons:

Room had a funky smell, couch was dated from the 70's and bathtub needed scrubbed.

2025-11-17 • via Nuitee