Holiday Inn Washington DC-Greenbelt MD by IHG

Bathroom floor was dirty. The bath tub had been painted and was pealing. They were doing work on the property and had plastic down on the floors. Carpet was dirty and old. Staff was nice.

Under renovation. Cockroaches in room and poor decor in hotel and bathrooms.

Great area

“The night staff at the customer service desk was excellent, warm, attentive, and very welcoming. Unfortunately, the day staff felt a bit stand-offish and not as friendly; even a simple smile would make a big difference in making guests feel comfortable and valued. The breakfast was also disappointing, as it seemed to be made from frozen packets, so we opted to eat elsewhere. With some improvement in staff hospitality during the day and a better breakfast offering, this place could really elevate the guest experience.”

Needs exterior renovation

I understand they are doing renovations… but the conditions of the property are unacceptable. The first non smoking room we checked in to smelled like an ashtray. They quickly moved us - key cards wouldn’t work, door knob was practically falling off. Hotel was filthy! Bathroom was nasty, tub / shower was peeling, water dripping constantly. If we hadn’t driven 10 hours we would have left, but were too exhausted! Needless to say - will not stay here again.

They were renovating the hotel...there were strong smells of smoke. It was Ok. Hopefully it will be netter after renovation.

I will never stay at that hotel ever again found roaches in the bathroom and in the near the beds they moved just to a second room and it smelled like pot then finally the third room on the morning of checkout we found more roaches in the bathroom, it was not a good experience, but the employees were awesome

Although they say they are remodeling the hotel, the room we were assigned was very old, the bathroom was in terrible condition. According to the hotels.com reservation it said that breakfast for two was included and we were told at the hotel that this did not apply.

Safe location, friendly staff and convenient transportation!

Lobby was nice and staff were decent. The building was sketch, and under a lot of renovations. Housekeeping staff hollering on the phone on the hallways. Bathroom was dirty upon arrival. Also, we were put in a joined room without our knowledge.

Good

Lots of noise because of construction.
Parking Area had significant amount of trash.
Reception was excellent.

The hotel is completely run down. The initial room I was given the bathroom appeared dirty. There was soap suds and hair in the shower and bathroom floor. The staff was kind enough to switch our room but the new room bathroom had a peeling tub. And this time I found a strand of hair in the bed. Because I've been driving all day and had somewhere else to be shortyly i just accepted the room and wasnt able to return until after midnight. I won't be back but hopefully the renovations help when it is done because it was a nice quiet location.

The hotel was run down. Our room had a fast leak in the shower. I found dried contact lenses in the bathroom. M & M’s on the floor. Dusty. Peeling wallpaper. Black gouges in bath tub. And the rug was obviously very dirty.

The property was being renovated and all of the indoor amenities where unavailable it was really disappointing the carpets were taped down and half off the building was shut down. I asked for a broom around 4pm and they refused and made us switch rooms bc there was no housekeeping staff there for the rest of the day. The ice machine was also out of order. There is so much i can say about this property i was devastated.

Convenient for my daughter who lived 10 minutes away to pick me up.

Scared to park, lots of people hanging around in their cars, it felt unsafe.

Very safe

This was by far the nastiest hotel that I have ever stayed in. I paid for two rooms and they were both dirty, smelled, carpet was moist and bathroom was atrocious. Overall a horrible experience.