Hotel Berlin, Berlin, a member of Radisson Individuals

Hotels
•
Radisson Individuals
8.2 (20000 reviews)
Lützowplatz 17 , Berlin , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good amenities
Cons:
Cleanliness issues
Some room temperature discomfort

Categories

Cleanliness
7.34
Some reviews mentioned cleanliness issues, including dusty areas and stains on carpets.
Service
8.81
Several reviews indicated that the staff were friendly and helpful, contributing positively to the experience.
Location
8.35
Many reviewers praised the hotel's convenient location near public transport and attractions.
Room Quality
7.8
Rooms were generally described as comfortable, though some noted they could be warmer or themed differently.
Amenities
8.33
The hotel provided good amenities including a well-equipped fitness center and easy self-service options.
Value for Money
8.29
Several guests found the hotel to offer excellent value for the price based on location and services.
Food and Beverage
8.34
The breakfast and dining experiences were generally well-received, enhancing guest satisfaction.
Overall Experience
8.31
The overall sentiment from the reviews highlighted a positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 09:57

Property Description

Modern Amenities and Stylish Design
Enjoy free Wi-Fi, a chic lounge-bar, and contemporary rooms with flat-screen TVs at Hotel Berlin, Berlin. The rooms are elegantly decorated in warm tones and feature air conditioning and a fridge for your comfort.

Relaxation and Recreation
Indulge in leisure at our hotel with access to a state-of-the-art gym, Finnish sauna, and sanarium. After a day of sightseeing, unwind in our relaxing facilities or rent a bicycle from our 24-hour front desk to explore the city.

Prime Location for Shopping and Attractions
Conveniently located just a 5-minute walk from the renowned KaDeWe department store, our hotel offers easy access to the popular Kurfürstendamm shopping street and Berlin Zoo via a short underground ride. Book your stay now and experience the best of Berlin at Hotel Berlin, Berlin.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 20000 reviews
Cleanliness: 7.34
Service: 8.81
Location: 8.35
Room Quality: 7.8
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.34
Overall Experience: 8.31
E
Enrico • family_with_children • it
8
2026-04-04 • via Nuitee
A
Anja Burkhard • family_with_children • de
10
Immer wieder gerne
Pros:

Tolle Zimmer, nettes Personal, super leckeres Frühstück, sehr sauber und d alles da was man braucht.

Cons:

Nichts

2026-04-04 • via Nuitee
W
Wolfgang • couple • at
9
Pros:

Sehr gutes Frühstück; 2. Person kostete nur zusätzliches Frühstück;

2026-04-04 • via Nuitee
O
Owen • extended_group • gb
10
Great, will definitely visit again.
Pros:

Great spacious hotel and very friendly staff

Monique was exceptional and super helpful, sh gave us great recommendations and just great general conversation. She’s a star.

2026-04-04 • via Nuitee
L
Lukasz • couple • pl
9
2026-04-04 • via Nuitee
G
Goran • family_with_children • hr
8
vrlo dobro iskustvo, sussretljivi djelatnici no imam mjesta za napredak.
Pros:

izvrstan doručak, no teško je pronaći mjesto u restoranu poslije 9 ujutro.

Cons:

Proces prijave u hotel je po sistemu "self-service" na za to pripremljenim tabletima...nisam pobornik tog načina prijave.

2026-04-04 • via Nuitee
F
Francesco • solo_traveller • it
8
2026-04-04 • via Nuitee
K
Krystof • solo_traveller • cz
8
Pros:

Easy self check-in/out, convenient small snack shop in the lobby, big breakfast area with a lot of choices. Parking for 25 eur per day (24 hours) right next to the hotel. Less than 10 minute walk to the nearest U-Bahn station.

Cons:

WiFi was terrible, I had signal only at one specific place in the room. Soundproofing could be better - in the evening I heard noises from the neighbouring room.

2026-04-03 • via Nuitee
E
elke • family_with_children • de
6
Pros:

Die Lage des Hotels war gut, das Hotelzimmer große Betten und bequem..
Das Personal beim Frühstück war sehr freundlich.

Cons:

Keine Flasche Wasser auf dem Zimmer, Kaffeetrinken war nicht möglich im Zimmer, da die Kaffeemaschine nicht funktionierte. Parkplatz am Hotel für eine Nacht zu teuer. Weg vom Aufzug zum Zimmer nicht ausgeschildert und zu weit mit schwerem Gepäck. Zimmer war nach dem Frühstück blockiert zum Öffnen obwohl die Zeit zum auschecken noch nicht überschritten war.

2026-04-03 • via Nuitee
P
Petra • couple • se
9
Mycket bra, återkommer gärna!
Pros:

Fantastisk frukost! Allt man kan önska sig.

2026-04-03 • via Nuitee
A
Alexander • solo_traveller • de
8
2026-04-03 • via Nuitee
G
George • family_with_children • de
9
2026-04-03 • via Nuitee
M
Melano • extended_group • ge
8
2026-04-03 • via Nuitee
A
Axel • couple • de
9
2026-04-03 • via Nuitee
J
Jolanta • couple • pl
10
Pros:

Pyszne śniadanie, bardzo duży wybór
Sklep hotelowy - można kupić wszystko co potrzebne nawet w niedzielę gdy sklepy są zamknięte
Bardzo pomocna obsługa - kiedy zatrzasnęliśmy karte w pokoju otrzymaliśmy nową w ciągu 3 min
Świetna lokalizacja

Cons:

Dość wysoka cena, ale było to spowodowane półmaratonem w Berlinie

2026-04-03 • via Nuitee
O
Olena • couple • de
9
2026-04-02 • via Nuitee
P
Pedersen • family_with_children • dk
7
2026-04-02 • via Nuitee
U
Urlauber57 • family_with_children • de
9
Pros:

Das Frühstück war exzellent, diasZimmer geräumig, die Lage gut.

Cons:

Das einchecken, leider keine Rezeption mehr .
Ist mir zu unpersönlich. Auch das auschecken kein Tschüss, goodbey oder ähnliches
Ist mir zu unpersönlich.

2026-04-02 • via Nuitee
S
Skorková • family_with_children • ie
10
Friendly, comfortable and fun experience
Pros:

The hotel was lovely, filled with activities like foosball and ping pong. There were plenty of seating areas around, perfect to work, chill or read. The staff were all very friendly and helpful. The Lütz cafe on site had delicious food and good coffee.

2026-04-02 • via Nuitee
P
Portcred • Couples • Brighton, East Sussex, England
8
Could have been excellent, but.........
Pros:

I did not wish to share my concerns about this hotel on a public forum because I was very lucky to be given a preferential rate, however my 'feedback' sent directly to the hotel, has gone un-acknowledged and this is possibly the only way that management will take note. For location and general amenity, I would give a 5 satisfaction rating for it's catagory, however the following problms reduce my satisfaction to a 3 rating - I have compromised to a 4.
Our room was well appointed and maintained except for a really very bad smell of stale tobacco - we had to keep the window open to make it bearable. Check-in is automated and there is no obvious reception (the following day we discovered a guest care office, hidden away from the main lobby), so we couldn't request a room change. We have since discovered that all our clothes are deeply tainted with the smoke and so jackets, coats and trousers will have to be dry cleaned - the bargain room rate is now quite expensive. The room must be deep cleaned before allocating to new guests.
The public spaces are lively and well staffed - bars and cafe food reasonably priced and very good quality. A well stocked honesty 'mini shop' in the hotel lobby, is an excellent idea. Breakfast, in the bright cheery salons, is varied and plentiful - the multiple buffet stations mean a very rapid service for those on a tight schedule. Sadly, on our first morning, we were still eating breakfast at 10:20 (they stop serving at 10:00 on weekdays) and an extremely rude server ordered us out of the room. I explained I was still eating and she demanded I either leave within 5 min or take my food to my room. I am disabled and walk with sticks so this is not an option - I felt humiliated and upset. Breakfast for the next three days was eaten in fear that I would be bullied again. If a 23Euro breakfast is served until 10:00, guests must be allowed at least 30min to eat their food in peace.

2026-04-01 • via Tripadvisor