Hotel Berlin, Berlin, a member of Radisson Individuals

Hotels
Radisson Individuals
8.2 (20000 reviews)
Lützowplatz 17 , Berlin , de

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good amenities
Cons:
Cleanliness issues
Some room temperature discomfort

Categories

Cleanliness
7.34
Some reviews mentioned cleanliness issues, including dusty areas and stains on carpets.
Service
8.81
Several reviews indicated that the staff were friendly and helpful, contributing positively to the experience.
Location
8.35
Many reviewers praised the hotel's convenient location near public transport and attractions.
Room Quality
7.8
Rooms were generally described as comfortable, though some noted they could be warmer or themed differently.
Amenities
8.33
The hotel provided good amenities including a well-equipped fitness center and easy self-service options.
Value for Money
8.29
Several guests found the hotel to offer excellent value for the price based on location and services.
Food and Beverage
8.34
The breakfast and dining experiences were generally well-received, enhancing guest satisfaction.
Overall Experience
8.31
The overall sentiment from the reviews highlighted a positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 09:57

Property Description

Modern Amenities and Stylish Design
Enjoy free Wi-Fi, a chic lounge-bar, and contemporary rooms with flat-screen TVs at Hotel Berlin, Berlin. The rooms are elegantly decorated in warm tones and feature air conditioning and a fridge for your comfort.

Relaxation and Recreation
Indulge in leisure at our hotel with access to a state-of-the-art gym, Finnish sauna, and sanarium. After a day of sightseeing, unwind in our relaxing facilities or rent a bicycle from our 24-hour front desk to explore the city.

Prime Location for Shopping and Attractions
Conveniently located just a 5-minute walk from the renowned KaDeWe department store, our hotel offers easy access to the popular Kurfürstendamm shopping street and Berlin Zoo via a short underground ride. Book your stay now and experience the best of Berlin at Hotel Berlin, Berlin.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 20000 reviews
Cleanliness: 7.34
Service: 8.81
Location: 8.35
Room Quality: 7.8
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.34
Overall Experience: 8.31
W
Wolfgang Fremy solo_traveller de
4
Pros:

Großes Zimmer

Cons:

Check in nur am Terminal, nicht befriedigend, keine Rezeption, keine Möglichkeit im Bad Handtücher oder etwas anderes aufzuhängen, während des gesamten Aufenthalts Störung des Fernsehempfangs kein TV möglich. Nur eine Bettdecke für das Doppelzimmer

2026-04-18 via Nuitee
M
Matthias solo_traveller de
10
Perfekte Unterkunft
Pros:

Super Service, (auch eine Mail wurde einfach mal zur Unterstützung ausgedruckt), super Lage (Erreichbarkeit über ÖPNV) und komfortable Lobby mit Sitzgelegenheiten für kurze Besprechungen.

Cons:

Keinerlei Beanstandungen

2026-04-18 via Nuitee
B
Brigitte extended_group de
3
Schlecht
Cons:

Keine reception, viel zu laute Musik in der Bar, keine deutschen Fernsehprogramme, viel zu lange Wege zum Frühstück, sehr umständliche aufzugsmöglichkeit in die oberen Etagen, viel zu lange Gänge zum Gehen.!

2026-04-18 via Nuitee
E
eCogito solo_traveller de
7
Außergewöhnlich, aber leider nicht sauber
Pros:

Hervorragende, zentrale Lage, außergewöhnliches Hotel

Cons:

Ein reiner Automaten-Check in/out ohne Personal in einem Vier-Sterne-Hotel passt für mich nicht. Leider war mein Zimmer nicht sehr sauber, auch die Fenster wurden seit langem nicht geputzt. Der Vorrhang hing in Teilen auf dem Boden.

2026-04-18 via Nuitee
J
jeffrey couple de
9
Always glad to stay there
Pros:

Great staff and facilities!

Cons:

Refrigerator does not cool very well

2026-04-18 via Nuitee
K
Kristina solo_traveller de
4
Cons:

Auch am 3. Tag kein TV Empfang im Zimmer

Ansprache grundsätzlich auf englisch in einem deutschen Hotel (Webseite, Telefon,Self check in )

2026-04-18 via Nuitee
R
Robert family_with_children nl
8
2026-04-18 via Nuitee
A
Amit solo_traveller de
8
2026-04-18 via Nuitee
A
annakin solo_traveller gb
7
Pros:

The room was nice and clean. Good amount of space in both the bedroom and bathroom. Check in and check out is all done on tablets, we found it quite simple, but I saw other people struggling with it.

Cons:

The wifi didn't work for us at all on the fifth floor, and while the hotel was genuinely clean, there was a sewery smell at times

2026-04-17 via Nuitee
T
Travelandwork solo_traveller de
7
2026-04-17 via Nuitee
W
Werner couple de
5
Wer sich gerne ärgern will ist hier richtig!
Pros:

Das Hotel liegt verkehrsmässig etwas abgelegen (Bahnhof Nollendorfplatz ca. 2 km entfernt). Aber Bushaltestelle vor der Tür. Frühstück in Ordnung.

Cons:

Der Checkin war bereits eine Katastrophe. Die Terminals standen in der Nähe des Eingangs. Eine Rezeption gibt es also auf dem ersten Blick nicht. Als alles nicht klappte, musste dann ein Mitarbeiter helfen. Als endlich die Zimmerkarten ausgestellt waren, funktionierten diese nicht im Aufzug. War der falsche - sehr schlecht gekennzeichnet. Nie wieder dieses Hotel!

2026-04-17 via Nuitee
A
Anders extended_group dk
6
2026-04-17 via Nuitee
K
Kowalski family_with_children pl
9
2026-04-17 via Nuitee
H
Hanno solo_traveller de
8
Pros:

Der dunkelhäutige Barkeeper ist ein sehr sehr freundlicher Mensch !

2026-04-17 via Nuitee
E
Eddie solo_traveller nl
9
Goed hotel. Volgende keer weer.
Pros:

Bushalte dichtbij.
Erg goed ontbijt
Vriendelijk personeel
Veel privacy en rustig

Cons:

Uitzicht op veel verkeer en beton.

2026-04-17 via Nuitee
C
Carmen couple ca
8
Safe and clean
Pros:

The breakfast was good location was very good
Check in and out was easy.

Cons:

For the price it was all good

2026-04-17 via Nuitee
S
Schneider family_with_children de
8
Pros:

Zimmerausstattung, Hilfsbereitschaft des Personals beim Ein- und Auschecken, Frühstücksbufet, Sauberkeit überall.

Cons:

Zu einer "sau"-teuren "Teufel"-Soundanlage mit Subwoofer wären auch ein paar Musiksender im TV ganz nett gewesen.

2026-04-17 via Nuitee
P
Pavel solo_traveller cz
10
2026-04-17 via Nuitee
A
Abdullah solo_traveller tr
1
Cons:

When custom police call the hotel they said there is no reservation so this reason I had an issue about custom

2026-04-17 via Nuitee
M
MARIA couple gb
9
Pros:

A large hotel in what used to be West Berlin, good transport links and also within walking distance from the main shopping street as well as from Tiergarten. We got upgraded and had lovely large room, comfortable bed and lots of space. There is a gym and sauna at the hotel which we used. Cannot comment on breakfast as we chose to have it in nearby cafes, of which there are plenty!

Cons:

Nothing was a problem. Others mentioned that checkin is unattended, our experience was that whilst you have to do it yourself, there was somebody nearby to help if you got stuck.

2026-04-17 via Nuitee