Freepoint Hotel Cambridge, Tapestry Collection by Hilton

Hotels
•
Tapestry Collection
8.4 (787 reviews)
220 Alewife Brook Parkway , Cambridge , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Updated rooms
Cons:
High parking fees
Limited housekeeping
Sparse breakfast options

Categories

Cleanliness
7.93
Housekeeping was minimal and trash was not emptied during the stay.
Service
9.4
Hotel staff were professional, friendly, and attentive to needs.
Location
8.94
Convenient location with surrounding shops, although parking may be an issue.
Room Quality
8.39
Rooms are nice and updated, but some amenities mentioned were missing.
Amenities
7.92
Limited amenities quality noted; breakfast options were described as lacking.
Value for Money
8.38
Decent value for the points used for the stay, though adjustment of expectations is needed.
Food and Beverage
7.43
Breakfast was sparse and not satisfactory according to some guests.
Overall Experience
8.8
Guests enjoyed the stay overall but found some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:26

Property Description

Chic Cambridge Style Accommodation
Experience the vibrant culture of Cambridge at our hotel, boasting locally-sourced art and furnishings in each stylish guestroom. Enjoy modern amenities like a 32' flat-screen TV, microwave, and refrigerator for your comfort.

Artful Spaces and Shuttle Service
Indulge in our unique interior secret garden and open-air courtyard adorned with captivating kinetic art installations. Take advantage of our complimentary shuttle service to explore nearby attractions like Harvard Square and MIT, making your stay both convenient and memorable.

Convenient Location
Conveniently situated near top universities and popular landmarks, our hotel offers easy access to Harvard University, Fresh Pond Reservation, and more. With Boston Logan International Airport just a short drive away, your travel plans are stress-free.

Book your stay at Freepoint Hotel now for an unforgettable Cambridge experience!

Important information:

Please note, shuttle service is based upon availability. Contact the property for additional details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 787 reviews
Cleanliness: 7.93
Service: 9.4
Location: 8.94
Room Quality: 8.39
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 7.43
Overall Experience: 8.8
T
Thomas • solo_traveller • us
9
2026-10-17 • via Nuitee
I
Igor • solo_traveller • ca
3
Would not recommend.
Pros:

Acceptable location

Cons:

Dirty hotel. Throw-up on the floor in the halls, dirty floors, dirty rooms (corners). No laundry or dryer in the hotel, they don’t allow customers to use theirs. Laundry is only off-site and they give you tiny bags to pack your stuff and then they never call the laundry to pick up and deliver clean clothes back. I left my bags of clothes at the reception with the receptionist, and the bags were left there for a day and a half, nobody cared to do anything or inform me that nothing would be done. Staff at the reception and the bar/breakfast are negative, rude, and not helpful.

2026-10-15 • via Nuitee
S
Stanford • solo_traveller • us
8
Pros:

I enjoy the Freepoint very much! They are in my top two favorite
hotels. I enjoy the location and always have a relaxing and comfortable
stay with them.

Cons:

There isn't anything I disliked because they are in my top two
favorites. My only problem was being priced out because of
the busy season. I look forward to my next stay. Hopefully in
the next month.

2026-10-11 • via Nuitee
S
Stanford • solo_traveller • us
9
Pros:

I enjoy my time at Freepoint. I feel very comfortable and relaxed staying there.
I need to plan my visits better to make sure I am able to spend the time I would like to stay.

Cons:

There isnt anything to dislike. The only problem I have is when they
are booked and busy and I don't have either of my top choices available.

2026-10-11 • via Nuitee
S
Stanford • solo_traveller • us
8
Pros:

Freepoint is one of my favorite hotels I always enjoy my visits there.
I enjoy the people who work extremely hard to make my stay as enjoyable
they've been. As well as other guests. I sleep well there and I'm comfortable.

Cons:

There isn't anything to really dislike. Looking forward to my next stay.

2026-10-11 • via Nuitee
T
Tabitha • couple • qa
10
Pros:

Loved everything about this place and they have a dog station too for pet owners

2026-09-15 • via Nuitee
D
DRDR • couple • il
9
2026-09-12 • via Nuitee
J
Johnson • couple • us
9
2026-09-12 • via Nuitee
D
Diana • family_with_children • us
8
Pros:

Close to where we needed to go- Pearson testing center

Cons:

Breakfast

2026-09-11 • via Nuitee
S
Sonia • solo_traveller • cl
6
Muy costoso para la calidad
Pros:

La ubicación perfecta

Cons:

Las habitaciones no estaban limpias.

2026-09-09 • via Nuitee
S
Shanmugathasan • family_with_children • ca
9
Perfect
Pros:

Very

Cons:

Very good staff. Thanks

2026-09-04 • via Nuitee
M
Mais • extended_group • il
5
Overall was okay, but not worth the price
Pros:

The rooms were vast and good for two people. The staff - be it the cleaning staff or the welcoming staff at the reception - were amazingly nice. The hotel was close to supermarkets.

Cons:

During our second night, my friend saw a mouse in the room close to midnight. We went down to the reception and their response was "it happens and they are doing their best." We were in distress and tired and they told us to move to another room in less than 10 minutes. When we talked to the reception again about this, the only thing they told us that we should have been given more time. They did not offer us anything.

2026-09-01 • via Nuitee
M
Madison • solo_traveller • us
9
2026-08-31 • via Nuitee
J
Jixing • family_with_children • ca
8
2026-08-25 • via Nuitee
M
mariaicalabro • Family • White Plains, New York
2
Dirty Hotel
Pros:

Absolutely terrible. This was the first time I have ever booked a Hilton-branded hotel where I checked in and, within minutes of entering the room, decided to check out and request a refund.

The hotel was simply filthy. While it may have the furniture, amenities, and overall appearance shown on the website, the cleanliness was extremely disappointing. The carpets throughout the hotel were visibly dirty, and the lobby itself immediately gave us the impression that the property was not well maintained.

Because it was late, we initially thought the room couldn’t possibly be that bad—it’s a Hilton, after all. Unfortunately, we were wrong. As soon as we entered the room, we opened the windows and turned on the AC, but within about 10 minutes, my husband, who suffers from sarcoidosis, experienced a flare-up while sitting in the room. The stench of the room was horrible. The beds were clean, and the shower/toilet and sink were clean, but everything else was obviously dusty and musty. Anyone with terrible allergies or sensitivities would not last the night in the room.

Thankfully, the front desk staff were very kind and understanding and did not give us any trouble when we explained the situation and requested to leave. However, I was genuinely shocked by the condition of this hotel and how poorly maintained and unclean it was. This was not at all the experience I expected from a Hilton property, and I would not stay here again.

2026-08-24 • via Tripadvisor
S
Stanford • solo_traveller • us
9
Pros:

I enjoy my stays at Freepoin Hotel.

Cons:

At the beginning, there was a problem with the lock from the interior for security. They responded quickly and I changed rooms.

2026-08-17 • via Nuitee
S
Stanford • solo_traveller • us
8
Pros:

I want to give a shout out especially to Arlee. I enjoy talking with her.

2026-08-17 • via Nuitee
M
Michelle • couple • us
3
Very disappointed
Pros:

Location

Cons:

Room had a makeshift pipe and drape closet instead of a real one, very small bathroom,TV turned off every 5 min, toilet ran, no decaf coffee in room or at breakfast and staff rude when requested, unemptied trash in all cans, carpet in common areas filthy, last day all milk and creams were spoiled at breakfast station. This place needs serious attention. Most staff very rude and not understanding of hospitality industry.

2026-08-11 • via Nuitee
S
Stanford • solo_traveller • us
8
2026-08-10 • via Nuitee
M
Marcio • family_with_children • us
8
Pros:

Friendly and helpful staff

2026-08-10 • via Nuitee