Freepoint Hotel Cambridge, Tapestry Collection by Hilton

Hotels
Tapestry Collection
8.4 (739 reviews)
220 Alewife Brook Parkway , Cambridge , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Updated rooms
Cons:
High parking fees
Limited housekeeping
Sparse breakfast options

Categories

Cleanliness
7.93
Housekeeping was minimal and trash was not emptied during the stay.
Service
9.4
Hotel staff were professional, friendly, and attentive to needs.
Location
8.94
Convenient location with surrounding shops, although parking may be an issue.
Room Quality
8.39
Rooms are nice and updated, but some amenities mentioned were missing.
Amenities
7.92
Limited amenities quality noted; breakfast options were described as lacking.
Value for Money
8.38
Decent value for the points used for the stay, though adjustment of expectations is needed.
Food and Beverage
7.43
Breakfast was sparse and not satisfactory according to some guests.
Overall Experience
8.8
Guests enjoyed the stay overall but found some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:26

Property Description

Chic Cambridge Style Accommodation
Experience the vibrant culture of Cambridge at our hotel, boasting locally-sourced art and furnishings in each stylish guestroom. Enjoy modern amenities like a 32' flat-screen TV, microwave, and refrigerator for your comfort.

Artful Spaces and Shuttle Service
Indulge in our unique interior secret garden and open-air courtyard adorned with captivating kinetic art installations. Take advantage of our complimentary shuttle service to explore nearby attractions like Harvard Square and MIT, making your stay both convenient and memorable.

Convenient Location
Conveniently situated near top universities and popular landmarks, our hotel offers easy access to Harvard University, Fresh Pond Reservation, and more. With Boston Logan International Airport just a short drive away, your travel plans are stress-free.

Book your stay at Freepoint Hotel now for an unforgettable Cambridge experience!

Important information:

Please note, shuttle service is based upon availability. Contact the property for additional details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

Location

Guest Reviews

8.4
Based on 739 reviews
Cleanliness: 7.93
Service: 9.4
Location: 8.94
Room Quality: 8.39
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 7.43
Overall Experience: 8.8
T
TheDoriaA solo_traveller us
10
2026-04-11 via Nuitee
S
Sheba solo_traveller us
6
2026-04-09 via Nuitee
F
Francisco extended_group hn
10
2026-04-09 via Nuitee
S
Stefano Cocenza family_with_children br
9
2026-04-06 via Nuitee
T
Tatiana couple us
1
Horrible
Pros:

Location was convenient.

Cons:

Disappointing stay overall. The staff were consistently rude, unhelpful, and lacked basic customer service from check-in to checkout. Simple questions were met with dismissive responses, and there was no sense of hospitality at all.
The hotel itself is decent and fairly clean, but the beds were uncomfortable, which made it hard to get a good night’s rest. While the property has potential, the overall experience fell well below what I expect from Hilton standards.
Unfortunately, I would not stay here again.

2026-04-06 via Nuitee
M
Melissa couple us
3
Unsure if I will stay at this hotel again
Pros:

-The location was good
-There was a nice walking path nearby

Cons:

-The heater did not work and blew cold air only
-The view was awful-1st floor parking lot outside
-Our room was not cleaned despite asking three different staff members
-My car was damaged in the parking lot during the night by someone that swiped into it

2026-04-02 via Nuitee
I
Ivan couple ca
10
2026-04-02 via Nuitee
S
Shinsuke family_with_children us
9
2026-03-31 via Nuitee
L
Leman couple us
10
2026-03-21 via Nuitee
N
naomi extended_group us
5
Probably won’t return
Cons:

Stained couch, pillows and carpets. Dirty q-tip on floor in the bathroom and hair in the shower. Also $25 to park your car

2026-03-20 via Nuitee
I
Isabella couple us
9
2026-03-16 via Nuitee
F
Felipe family_with_children cl
6
2026-02-09 via Nuitee
J
Joseph family_with_children us
8
2026-01-24 via Nuitee
C
Craig couple us
8
Clean and updated. Expensive parking.
Pros:

Property was nice & updated, everything was nice & clean. Front desk staff was friendly & efficient

Cons:

The $25 parking fee was not announced anywhere in the reservation, little steep for that location.

House keeping showing up in the room before 10am was a little intrusive

2026-01-21 via Nuitee
I
Ivelisse couple us
4
I will not stay there again
Pros:

The property was okay

Cons:

Can’t really tell I was there one night but I can tell you that it was no what I expected

2026-01-19 via Nuitee
N
Nicole extended_group us
8
It was everything we needed. Not necessarily everything we wanted. Otherwise pretty good.
Pros:

I liked the cleanliness and the friendly staff. Supplied us with everything we needed.

Cons:

Paying extra for breakfast. The parking I understand though. Also the inability to hook up our Switch to the TV and the amount of restrictions on it in general.

2026-01-19 via Nuitee
E
Evandro solo_traveller us
6
Standard hosting. There is no big issues and any extra event as well.
Pros:

It is ok.

Cons:

Clean. The house keeping did not ask me anytime during a week.

2026-01-15 via Nuitee
M
Marcia couple us
9
Excellent stay and service
Pros:

Location

Cons:

No blackout curtains

2026-01-05 via Nuitee
B
B M Mahbubul Alam solo_traveller bd
8
2025-12-13 via Nuitee
couple us
8
2025-12-11 via Nuitee