Freepoint Hotel Cambridge, Tapestry Collection by Hilton

Hotels
Tapestry Collection
8.4 (778 reviews)
220 Alewife Brook Parkway , Cambridge , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Updated rooms
Cons:
High parking fees
Limited housekeeping
Sparse breakfast options

Categories

Cleanliness
7.93
Housekeeping was minimal and trash was not emptied during the stay.
Service
9.4
Hotel staff were professional, friendly, and attentive to needs.
Location
8.94
Convenient location with surrounding shops, although parking may be an issue.
Room Quality
8.39
Rooms are nice and updated, but some amenities mentioned were missing.
Amenities
7.92
Limited amenities quality noted; breakfast options were described as lacking.
Value for Money
8.38
Decent value for the points used for the stay, though adjustment of expectations is needed.
Food and Beverage
7.43
Breakfast was sparse and not satisfactory according to some guests.
Overall Experience
8.8
Guests enjoyed the stay overall but found some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:26

Property Description

Chic Cambridge Style Accommodation
Experience the vibrant culture of Cambridge at our hotel, boasting locally-sourced art and furnishings in each stylish guestroom. Enjoy modern amenities like a 32' flat-screen TV, microwave, and refrigerator for your comfort.

Artful Spaces and Shuttle Service
Indulge in our unique interior secret garden and open-air courtyard adorned with captivating kinetic art installations. Take advantage of our complimentary shuttle service to explore nearby attractions like Harvard Square and MIT, making your stay both convenient and memorable.

Convenient Location
Conveniently situated near top universities and popular landmarks, our hotel offers easy access to Harvard University, Fresh Pond Reservation, and more. With Boston Logan International Airport just a short drive away, your travel plans are stress-free.

Book your stay at Freepoint Hotel now for an unforgettable Cambridge experience!

Important information:

Please note, shuttle service is based upon availability. Contact the property for additional details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 778 reviews
Cleanliness: 7.93
Service: 9.4
Location: 8.94
Room Quality: 8.39
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 7.43
Overall Experience: 8.8
A
Anastasiia couple il
1
Thanks for at least not taking extra charge for breathing in the hotel
Cons:

We were almost afraid to touch anything, not only because the room wasn’t particularly clean, but also because it felt like everything came with an extra charge: water, premium Wi-Fi, parking… It’s ridiculous. I could understand expensive parking if the hotel were right in the middle of a busy city center, but this hotel is basically in the suburbs. The supermarket literally next door has more generous parking conditions.
On top of that, our room was located right next to a staff room. Starting early in the morning, we could hear their conversations extremely clearly. I have absolutely no complaints about the staff talking and doing their job, the problem is that I don’t understand why this particular room is being sold to guests when it clearly isn’t properly soundproofed. I even recorded a video from our bed where you can hear just how thin the walls are.
With all that being said, this was one of those cases where it felt like a well-known hotel name cared less about the guest experience than many smaller, unknown hotels we’ve stayed at.

2026-08-08 via Nuitee
S
satwinder couple gb
1
Pros:

Location

Cons:

We had to change rooms twice as we found a mice.

2026-08-06 via Nuitee
T
Takeyasu solo_traveller jp
7
2026-08-02 via Nuitee
D
DrDR_TO_and_O Couples Ra'anana, Central District
8
Excellent location, Free Parking
Pros:

Excellent location (within walking distance of Walmart, CVS, and other shops), plenty of free parking, polite staff, and a spacious, very quiet room with a seating area. The only issue was weak water pressure in the shower and a constantly running toilet (we reported it and I'm sure it will be fixed for the next guest).

2026-08-01 via Tripadvisor
S
Stephen couple us
7
2026-07-21 via Nuitee
M
Michele solo_traveller us
6
The breakfasts were subpar and the place was not clean.
Pros:

The location worked well for us.

Cons:

It was not clean and there were problems with the plumbing in our room. When I complained about it, no attempt was made to make it better.

2026-07-21 via Nuitee
G
Gregory family_with_children us
8
2026-07-20 via Nuitee
C
Cinque couple us
7
2026-07-17 via Nuitee
C
ccoleman3732 Family Jacksonville, Florida
6
Not your typical Hilton Tapestry
Pros:

Perks were friendly staff, and hotel was beside a Starbucks and Whole Foods. Also across from a walking path.

Downside was I had blood on my sheets and brown stains on my towels which if you look through reviews happens more than you would believe. Parking is $25 a night and no reason for it, they aren’t limited parking by any stretch. TV has 12 channels. Price did not match experience/location/value. Wouldn’t recommend

2026-07-16 via Tripadvisor
T
Tavares couple us
6
The property was not a great value.
Pros:

Staff was amazing

Cons:

Parking fee
Breakfast should be included

2026-07-16 via Nuitee
P
Patricia couple us
5
The stay was okay and not worth the price I paid
Pros:

I like that the room had a comfortable bed, tv and A/C. The room had a good enough space and area to eat food.

Cons:

I did not like the bathroom counter was dirty and saw a piece of hair also dust. The toilet paper was low and the cleaner didn’t replace a new one. The tissues were touched and put back. The toilet was clogged and the staff didn’t help get it fix.

2026-07-13 via Nuitee
S
Sarah family_with_children us
7
2026-07-10 via Nuitee
N
Nancy solo_traveller us
6
Decent place, nice lobby area and welcoming staff.
Pros:

The location was good for us, near family and close to Whole Foods and other food spots we used. Very dog friendly which was great as we like to travel with our large Bernadoodle.

Cons:

I didn’t realize there was a charge for pets and it was a pricey stay with parking charges too. Also , no one cleaned our room even thought we stated the dog was not in the room.

2026-07-03 via Nuitee
R
Reiko couple us
1
not good , they should improve the service
Pros:

Property was the similar to others but Toilet holder was broken when we went to the room . My son went to the gym, the machine made a noise , then the night staff shouted at my son who is a customer in the hotel. There is other way to talk to my son . I am an honor member of the Hilton but the staff charged me $25 per night for a parking, while not many cars were parked, and I paid $270 while the night rate was $170.

Cons:

not much

2026-07-01 via Nuitee
S
Sally solo_traveller us
10
2026-06-29 via Nuitee
T
Timothy solo_traveller us
9
Clean hotel. Expensive and had to pay for parking
Pros:

It was clean. People at the desk were very nice. Bed was comfortable. Needed a little cosmetics. Lots of stores close by.

Cons:

Property was fine. But, hard to find. Had to pay for parking, while there was a lot of parking. Plus very expensive, compared to a hotel we stayed at in Lexington.

2026-06-29 via Nuitee
J
jozef solo_traveller be
7
2026-06-25 via Nuitee
E
Eroğlu solo_traveller tr
8
2026-06-24 via Nuitee
F
Fleming solo_traveller us
5
Great staff, awful location, misleading information about the hotel. I wouldn't stay there again.
Pros:

The bathroom was nice, the bed was comfortable and the staff were very courteous and friendly. Apart from that I'm struggling to think of anything else.

Cons:

First of all the location. The Hotel states this. 'A complimentary shuttle is offered to local attractions within a 2 mi radius of the hotel and includes Cambridge Business Park and Harvard Square stops'. That's not the case at all, they stopped operating the shuttle a few months back. It's a bit of a hike to Alewife T station. I was led to believe that it was a few minutes but it's little under 0.5 mile and it's uphill in both directions because you have to go over a railway flyover. This really put a dampener on my trip.

Secondly the room had no 24 hour TV stations. No CNN, Fox, etc, whatever your flavor of news is they didn't have it. First time I've ever stayed in a hotel that didn't offer at least one 24 hour news channel.

2026-06-21 via Nuitee
T
Tommaso solo_traveller it
4
Pros:

Posizione comoda con parcheggio e vicino a stazione metropolitana. letto grande e comodo.

Cons:

Colazione qualità scarsa per il prezzo richiesto. Personale della colazione svogliato, sedie e tavoli sporchi. posate, bicchieri, piatti usa e getta. Macchia di umidità sul soffitto in camera. condizionatore rumoroso. Getto acqua doccia basso, manopole rubinetti appiccicosi. qualità da 2 stelle con prezzo da 3/4 stelle. frigorifero non funzionante. divano macchiato.

2026-06-19 via Nuitee