Extended Stay America Select Suites - Chicago - Westmont - Oak Brook

Hotels
Extended Stay America Suites
6.6 (317 reviews)
855 Pasquinelli Drive , Westmont , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Facilities for disabled guests
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Close to work
Easy check-in (when available)
Cons:
Dirty rooms
Poor service
Unpleasant odors
Missing amenities

Categories

Cleanliness
4.43
Multiple reviews highlighted issues with cleanliness, including dirty rooms and unpleasant odors.
Service
6.4
Staff were described as kind, but service was lacking, particularly at night with no front desk available.
Location
8.94
Several guests appreciated the proximity to work and local facilities.
Room Quality
5.39
Rooms were reported to have maintenance issues, including broken fixtures and unclean conditions.
Amenities
6.42
Basic amenities like towels and linens were reportedly missing upon request.
Value for Money
6.38
Given the reported issues, guests felt the hotel did not provide good value for their money.
Food and Beverage
8.43
Breakfast was mentioned but not accessible due to front desk hours, leading to frustration.
Overall Experience
6.4
The overall sentiment from reviews leans towards disappointment due to numerous issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:58

Property Description

Fully Equipped Kitchen in Every Room
Experience the convenience of a fully equipped kitchen in every room at Extended Stay America - Chicago. Cook your favorite meals or snacks just like at home with a stovetop, microwave, and fridge available for your use.

Complimentary Grab-and-Go Breakfast
Start your day right with a grab-and-go breakfast served every morning. Enjoy a selection of bars, muffins, hot cereal, coffee, and tea to fuel your adventures in Westmont.

Convenient Amenities and Nearby Attractions
Benefit from free WiFi, 24-hour front desk service, laundry facilities, and upgraded bedding during your stay. Explore nearby attractions such as Oakbrook Center, York Town Center, and Drury Lane Theater just a stone's throw away.

Book your stay now and enjoy the comforts of home at Extended Stay America - Chicago - Westmont - Oak Brook.

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.6
Based on 317 reviews
Cleanliness: 4.43
Service: 6.4
Location: 8.94
Room Quality: 5.39
Amenities: 6.42
Value for Money: 6.38
Food and Beverage: 8.43
Overall Experience: 6.4
P
Porche solo_traveller us
4
2026-04-26 via Nuitee
M
Margareth couple us
5
2026-04-17 via Nuitee
P
Priscilla family_with_children us
10
2026-04-06 via Nuitee
S
Sade couple us
1
I hate it so bad I canceled upon arrival
Pros:

Filthy wouldn’t recommend

Cons:

Rooms had MOLD CABINETS BROKE TEFIGERATOOR LEAKING BATHROOM HAD MOLD IN THE CEILING THEOROPEETY IT SELF IS DISGUSTING

2026-04-01 via Nuitee
C
Cardenas couple us
7
2026-03-25 via Nuitee
C
Caitlin family_with_children us
8
2026-03-23 via Nuitee
C
Caitlin family_with_children us
8
2026-03-23 via Nuitee
A
Anne solo_traveller us
5
Average, cut my stay short due to passive smoking risk
Pros:

No breakfast served on property

Cons:

Cigarettes smokers are all on first floor with my cigarette smoke entering through the air conditioner

2026-03-20 via Nuitee
G
Gustavo couple us
1
Don’t bother someone took your room already….
Pros:

Nothing

Cons:

I did not like that they were unorganized got charged twice still pending a refund that I have not received booked a room and when I arrived to check in I come to find out someone is in the room I’m supposed to be in. And the. They said there were no more rooms and I still got charged twice!!! Ridiculous.

2026-03-19 via Nuitee
V
Vanessa couple us
1
2026-02-27 via Nuitee
L
Lisa solo_traveller us
1
Worst experience ever..
Cons:

Long story, call me. Too long to write in a paragraph

2026-01-20 via Nuitee
L
LIANG solo_traveller cn
9
2026-01-19 via Nuitee
Y
Y71VJkathleend Solo travel
2
Disgusting filthy gross unhealthy mold growth
Pros:

Pretty simple message - this place is a dump! Disgusting do not stay here. Woman who checked me in on Sunday was too hungover to do her job.

2025-12-17 via Tripadvisor
S
Sophie couple us
5
Pros:

I like that it was close to work.

Cons:

The sheets and pillows cases were not change. The room we’re not cleaning and smell like too much smoking. Cabinet doors broke and fell on my foot. Lucky for me I had on boots. I had to asked for sheets, comforters and towels plus went to the store to clean the room my self. Left sooner than expected.

2025-12-06 via Nuitee
B
Briant extended_group us
4
2025-11-16 via Nuitee
W
Williams solo_traveller us
1
Cons:

Roaches

2025-11-09 via Nuitee
N
Natalia family_with_children us
1
2025-11-03 via Nuitee
C
chavez couple us
10
2025-10-15 via Nuitee
D
Daniel
2
Pros:

Door was off the jam and wouldnt close

2025-10-12 via Nuitee
T
Thomas
2
Pros:

Urine smell

2025-10-11 via Nuitee