Comfort Suites DeSoto Dallas South

Hotels
•
Comfort Suites
7.9 (1264 reviews)
1211 E Wintergreen Rd , DeSoto , us
+1 469-677-5452

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Cons:
Cleanliness
Room Quality
Amenities

Categories

Cleanliness
6.29
Multiple negative comments about dirtiness and presence of pests.
Service
8.76
Some staff exhibited poor service, but many reviews praised helpfulness.
Location
9.3
Location frequently noted as excellent by multiple reviewers.
Room Quality
7.25
Mixed sentiments; while cleanliness was a concern, some appreciated space.
Amenities
6.78
Limited breakfast options and issues with room amenities reported.
Value for Money
7.74
Value perceived as fair given the location but affected by cleanliness issues.
Food and Beverage
7.79
Breakfast quality mentioned negatively, but food access was available.
Overall Experience
9.26
Overall sentiment leaned positive despite significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:04

Property Description

Modern Amenities and Convenient Location

Comfort Suites DeSoto Dallas South is the ideal choice for travelers seeking modern amenities and a convenient location. Situated just 15 km from Dallas Zoo, our 3-star hotel boasts a seasonal outdoor pool, free parking, and a fitness center.

Comfortable Rooms and Excellent Service

Each room at our hotel is thoughtfully equipped with a desk, flat-screen TV, private bathroom, and plush bed linens. Guests can enjoy free WiFi and the convenience of a 24-hour front desk. With air conditioning and a wardrobe in every unit, we ensure a comfortable stay for all our guests.

Nearby Attractions and Easy Access

Conveniently located 20 km from Sixth Floor Museum, our non-smoking property is also in proximity to John Fitzgerald Kennedy Memorial and Dallas Holocaust Museum. Plus, with Lancaster Airport just 13 km away, accessing Comfort Suites DeSoto Dallas South is a breeze.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 1264 reviews
Cleanliness: 6.29
Service: 8.76
Location: 9.3
Room Quality: 7.25
Amenities: 6.78
Value for Money: 7.74
Food and Beverage: 7.79
Overall Experience: 9.26
K
Kreshunta • solo_traveller • us
9
Overall, it’s my top pick to stay in the area for convenience and location.
Cons:

I love trying here. However, the rooms are starting to have a strong wet odor. Sometimes the sofas in the rooms are damp, as if they are cleaned with an upholstery cleaner right before it’s assigned to someone to stay. The floor also feel damn as if they too are quickly gone over with a carpet cleaner right before the rooms are signed. Maybe consider propping the room doors open, to create some type of air flow when whatever that’s causing this dampness & wet smell, is being done.

2026-08-22 • via Nuitee
R
Reynaldo • couple • us
10
Pros:

Space

2026-08-22 • via Nuitee
T
Tami • couple • us
6
Pros:

I like the location and that I can get a handicapped room with a kitchen.

Cons:

I have stayed there several times but this time my room was smelly like mildew and I did see bugs. I have always enjoyed my stay there but this time was different.

2026-08-21 • via Nuitee
G
Gregg • solo_traveller • us
9
Great time!
Pros:

All

Cons:

O

2026-08-19 • via Nuitee
S
Shambria • solo_traveller • us
10
2026-08-19 • via Nuitee
A
Alondra • couple • us
10
It was relaxing
2026-08-18 • via Nuitee
B
Big Twoine • solo_traveller • us
10
2026-08-16 • via Nuitee
A
Andrea • couple • us
8
Cons:

The only thing I did not like was the pool not being cleaned

2026-08-12 • via Nuitee
M
Muna • solo_traveller • us
1
I would not recommend staying unless management improves the conditions of the hotel.
Pros:

Location to my job site was the only positive thing about this place. Also the ice water in the lobby was good. There was food options near by, like a Kroger supermarket and restaurants like Waffle House and even a 7-11 down the road.

Cons:

There was severe mold on my couch. The laundry room was broken with no time table for it being fixed. The computer center didn't have a working computer and I was unable to take advantage of the free breakfast due to leaving at 6am for work and they refused to allow me to make/save a breakfast plate for when I returned back from work.

2026-08-10 • via Nuitee
M
Maria • solo_traveller • us
2
2026-08-10 • via Nuitee
J
Jenkins • couple • us
10
Me and my bf loved the room it was a lot of space in there also.
Pros:

I like how big the room was.

Cons:

None

2026-08-07 • via Nuitee
L
Luissyneth • couple • us
10
Pros:

Gret service and breakfast

2026-08-06 • via Nuitee
H
hernandez • couple • us
10
2026-08-03 • via Nuitee
N
Nancy • extended_group • us
4
2026-08-02 • via Nuitee
T
Troylynn • couple • us
10
2026-08-02 • via Nuitee
D
Deborah • couple • us
8
Pros:

Everything was very clean

Cons:

n/a

2026-07-24 • via Nuitee
E
Erica • couple • us
8
2026-07-21 • via Nuitee
A
Alonia • solo_traveller • us
5
Pros:

The location was great for what I needed to do while I was there.

Cons:

The carpet was stained in many places and smelled the moment I left my room. The gym had 4 pieces of workout equipment and only three worked. There was never anyone at the front desk when I needed them.

2026-07-21 • via Nuitee
E
Elving • solo_traveller • us
10
It was clean and nothing was broken
Pros:

The breakfast was great. Everything was clean.

Cons:

Well, there wasn’t anything wrong with that place, they actually do maintenance there.

2026-07-18 • via Nuitee
K
Kennesha • solo_traveller • us
10
Pros:

Big room it was clean, comfortable, and quite.

2026-07-15 • via Nuitee