Comfort Suites DeSoto Dallas South

Hotels
•
Comfort Suites
7.9 (1133 reviews)
1211 E Wintergreen Rd , DeSoto , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Cons:
Cleanliness
Room Quality
Amenities

Categories

Cleanliness
6.29
Multiple negative comments about dirtiness and presence of pests.
Service
8.76
Some staff exhibited poor service, but many reviews praised helpfulness.
Location
9.3
Location frequently noted as excellent by multiple reviewers.
Room Quality
7.25
Mixed sentiments; while cleanliness was a concern, some appreciated space.
Amenities
6.78
Limited breakfast options and issues with room amenities reported.
Value for Money
7.74
Value perceived as fair given the location but affected by cleanliness issues.
Food and Beverage
7.79
Breakfast quality mentioned negatively, but food access was available.
Overall Experience
9.26
Overall sentiment leaned positive despite significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:04

Property Description

Modern Amenities and Convenient Location

Comfort Suites DeSoto Dallas South is the ideal choice for travelers seeking modern amenities and a convenient location. Situated just 15 km from Dallas Zoo, our 3-star hotel boasts a seasonal outdoor pool, free parking, and a fitness center.

Comfortable Rooms and Excellent Service

Each room at our hotel is thoughtfully equipped with a desk, flat-screen TV, private bathroom, and plush bed linens. Guests can enjoy free WiFi and the convenience of a 24-hour front desk. With air conditioning and a wardrobe in every unit, we ensure a comfortable stay for all our guests.

Nearby Attractions and Easy Access

Conveniently located 20 km from Sixth Floor Museum, our non-smoking property is also in proximity to John Fitzgerald Kennedy Memorial and Dallas Holocaust Museum. Plus, with Lancaster Airport just 13 km away, accessing Comfort Suites DeSoto Dallas South is a breeze.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 1133 reviews
Cleanliness: 6.29
Service: 8.76
Location: 9.3
Room Quality: 7.25
Amenities: 6.78
Value for Money: 7.74
Food and Beverage: 7.79
Overall Experience: 9.26
I
Ivori • solo_traveller • us
5
2026-04-16 • via Nuitee
D
Darryl • family_with_children • us
10
2026-04-15 • via Nuitee
J
Joyous • solo_traveller • us
10
2026-04-15 • via Nuitee
G
Griffin • solo_traveller • us
5
Will not stay at another comfort suites
Pros:

Not much.. the floor I was on the fourth. The hallway and into my room smelt like marijuana.. I had to change floors

2026-04-14 • via Nuitee
J
Jose • family_with_children • us
10
Relájate
Pros:

Todo

2026-04-13 • via Nuitee
T
Teara • couple • us
4
Phone did not work, I told the front desk and requested a working phone but never got one. Poor WiFi, weird smell coming
Pros:

Distance from venue

Cons:

Phone did not work, I told the front desk and requested a working phone but never got one. Poor WiFi, weird smell coming from sink. Unfriendly front desk clerks.

2026-04-13 • via Nuitee
H
Hubert • couple • us
6
2026-04-12 • via Nuitee
E
eugenia • family_with_children • us
5
UnHappy Birthday
Pros:

Spacious

Cons:

Didn't understand the VIEW/LOOK if the comforter.
Did not know it was Feathers. Instead of the staff educating me about it, they made me feel like DUH. The toilet paper holder was broke there the rolls were on top of the toilet; the 1st thing I noticed was a huge spot on the floor as I opened the door; the hairdryer did not work; the shower head was not strong.

When we went to get breakfast, the attendant was HOUNDING guests; standing over their shoulders. We had to say excuse me TO HER before we could make a waffle. geeesh. A bit much.

The various disappointments made my stay unpleasant .

The room was purchased to celebrate my mom's 65th birthday with a night away from home.

2026-04-12 • via Nuitee
S
Shamika • family_with_children • us
10
Excellent place to stay!
Pros:

Beautiful,convenient location. It was very clean, smelled great! The breakfast was awesome! If I am ever in town again, I would stay here.

2026-04-10 • via Nuitee
S
Shamika • family_with_children • us
10
Exceeded my standards!
Pros:

Everything was great! Food, service, cleanliness, location, staff were excellent!

2026-04-10 • via Nuitee
T
Trakiqualo • solo_traveller • us
6
2026-04-08 • via Nuitee
T
Trakiqualo • couple • us
6
2026-04-08 • via Nuitee
F
Fisher • couple • us
2
I will book with bookings but not this location
Pros:

The room was a nice size.

Cons:

The room was dirty. Hair was everywhere. Carpet was dirty. And people walking the halls gave ghetto vibes.

2026-04-06 • via Nuitee
A
Akeem • family_with_children • us
8
Pros:

Nice spacious room and helpful staff

Cons:

Not too much bad to say

2026-04-06 • via Nuitee
M
Mario Alberto • family_with_children • mx
10
2026-04-04 • via Nuitee
M
Mario Alberto • family_with_children • mx
10
2026-04-04 • via Nuitee
G
Gatlin • solo_traveller • us
9
Pros:

Location

2026-04-02 • via Nuitee
R
Ray • family_with_children • us
10
2026-04-02 • via Nuitee
F
Flournoy • solo_traveller • us
6
2026-04-02 • via Nuitee
M
Matthew • solo_traveller • us
8
2026-04-01 • via Nuitee