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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Restaurant
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Heating
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Terrace
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Family rooms
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Pets allowed
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Hiking
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Lift / Elevator
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Express check-in/check-out
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Meeting/banquet facilities
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Skiing
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Currency exchange
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Chapel/shrine
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Non-smoking throughout
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Sun terrace
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Daily housekeeping
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Accessible parking
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Allergy-free room
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Kid meals
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Kids' outdoor play equipment
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ATM/cash machine on site
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Electric vehicle charging station
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Outdoor furniture
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Picnic area
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Wine/champagne
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Fruits
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Pet bowls
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Walking tours
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Bike tours
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Tour/class on local culture
Review Highlights
Categories
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Property Description
Picturesque Medieval Village Setting
De Ville is a charming hotel nestled in a picturesque medieval village, offering breathtaking panoramic views of the surrounding countryside.
Renovated Rooms with Traditional Charm
The rooms at Hôtel de Ville, set in a chalet building, have been recently renovated while still retaining their traditional wooden features. Each room is equipped with modern amenities such as a TV with cable channels and en suite bathrooms with bath or shower facilities.
Culinary Delights of Gruyères
Situated in the Swiss culinary Mecca of Gruyères, guests can indulge in authentic cheese delicacies at the hotel's restaurant. From Gruyère quiche to raclette and fondue, savor the renowned regional specialties during your stay.
Experience the charm of De Ville Hotel and book your stay now to enjoy the perfect blend of tradition, comfort, and culinary delights.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for CHF 20 per person per night when using an available cot.
Children from 3 years old to 13 years old stay for CHF 30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
L’accueil de personnel et son emplacement
Ottima posizione, camera pulita e spaziosa. La fondue mi è piaciuta. Peccato i fr 11 per l’acqua in bottiglia.
Essendo situata in un villaggio medievale non può installare l’aria condizionata tuttavia, nonostante fossimo nel periodo di calura estrema, con la finestra aperta abbiamo dormito molto bene. La colazione poco varia ma comunque accettabile.
L’ambiance et l’endroit
Le lit trop mous
The location is absolutely amazing - right in the beautiful village! Enjoyed every moment of evening and morning stroll. Breakfast was also great and the staff super caring and kind!
Public parking P1 was full upon our arrival. There were some spaces in P2. Might be an issue for those travelling with luggage as you can’t enter the village to drop off your luggage.
Hotel muito bem localizado. Quarto limpo e confortável. Cafe da manha bom.
N/A
Stunning location, free room upgrade, staff were lovely, the breakfast was amazing value - and coffee very good. Bed was very comfortable. We thoroughly enjoyed our stay.
La chambre qui donne sur la campagne vs place du village, c'était très calme avec une vue magnifique, très agréable.
La gentillesse du personnel et un petit déjeuner au top.
Le seul petit point moins bon, la salle de bain exiguë.
Per il prezzo un po' troppo spartano, camera e reception
L’emplacement
Trop rustique
Excellent location
If you are sensitive to smell, the restaurant which you walk through to get into the hotel smells very strongly of cheese. No parking outside the hotel as the centre of Gruyères village is pedestrian. Nearest car park is a few minutes walk away though, so not too far if you can find a spot there.
Super Lage, in der Nacht ruhig, gutes Preis-/Leistungsverhältnis
Keine Storen, Vorhänge dunkeln nicht gut ab
Quaint hotel located in the center of town. Internet connection is good. Parking is in parking lots located outside of town, with no charge to park from 6PM - 8AM.
PRO
- location is perfect (10 min walk from train station)
- amazing view from room (Edelweiss room booked)
- parking spaces if needed
- fan in room for summer season
- good breakfast; great coffee
CON
- Horrible check in service; literally a table at the restaurant is the “check in”
- Staff is rude & dismissive when you try to check in
- No glassware in rooms
- Inappropriate artwork in room ((if traveling with kids)
- Shower is dated
- Horrible towels
If you are looking for a pleasant arrival then this is not the place for you. Unfortunately for the management of the establishment, they proceeded to complain about our wanting to check in when the restaurant was busy without realizing that I speak French and understood everything they said. They then proceeded to keep chatting and pushed us off to a server who had no idea how to check us in. We arrived past the check in time sited on website and where treated like a burden instead of valued guests. As a result we didn’t even eat dinner there and opted for dinner across the street where we received amazing service and felt welcomed.
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