c-hotels Club

Hotels
•
C-Hotels
9.2 (1963 reviews)
Santa Caterina da Siena 11/R , Florence , it

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cleanliness
Good breakfast
Cons:
Small room
Limited breakfast options

Categories

Cleanliness
9.26
Many reviews mention the room was clean and spotless.
Service
9.73
The staff is frequently described as friendly, helpful, and accommodating.
Location
9.47
Several reviews highlight the ideal location close to the train station and attractions.
Room Quality
8.72
Most rooms described as spacious and clean, but some reviews mention small room sizes.
Amenities
8.75
Amenities like beverages were often appreciated, but no specific negative comments were reported.
Value for Money
9.01
Generally seen as good value especially considering the amenities and service.
Food and Beverage
9.26
The breakfast is frequently praised as delicious and varied.
Overall Experience
9.43
Overall experiences are mostly positive with an expressed desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:11

Property Description

Modern Design and Convenient Location
Hotel Club, just steps away from Santa Maria Novella Church, welcomes you with its contemporary design and prime location near the train station and cathedral.

Comfortable Rooms with Thoughtful Amenities
Each room at Hotel Club is equipped with a minibar, satellite TV, and a private bathroom stocked with essentials. Enjoy complimentary tea, coffee, and cappuccino in your room for a cozy stay.

Convenience and Discounts
Benefit from discounts at a nearby parking garage, unwind at the on-site bar, and rely on the 24-hour front desk for all your needs. Explore the vibrant neighborhood full of shops, cafés, and restaurants, with the Fortezza da Basso exhibition centre just a short distance away.

Experience the perfect blend of comfort and convenience at Hotel Club - book your stay now!

Important information:

The price of parking varies according to the size of your vehicle. Please contact reception for further information.
When traveling with pets, please note that an extra charge of 15,00€ per pet, per day applies. Please note that a maximum of 1 pet is allowed. Please note that the property can only allow pets with a maximum weight of 10 kilos.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

Location

Guest Reviews

9.2
Based on 1963 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.47
Room Quality: 8.72
Amenities: 8.75
Value for Money: 9.01
Food and Beverage: 9.26
Overall Experience: 9.43
Y
Yifang • solo_traveller • cn
7
2026-05-30 • via Nuitee
Y
Yifang • couple • cn
8
2026-05-30 • via Nuitee
M
Marcelo • solo_traveller • br
10
Excelente hotel!!
Pros:

Funcionários muito amigáveis e prestativos, um local excelente com proximidade à estação de trem, restaurantes e pontos turísticos.

Cons:

Não tenho nada significativo que não tenha gostado. Talvez o travesseiro era um pouco rígido, mas isso é algo muito pessoal que não desabona toda a experiência

2026-05-29 • via Nuitee
H
Hiroyuki • couple • jp
9
2026-05-29 • via Nuitee
K
Karine • extended_group • br
4
Pros:

Localização

Cons:

A equipe da recepção extremamente mal educada e grosseira. Eu estava na recepção , estávamos um grupo de pessoas conhecidas . Eu era responsável
Por 3 quartos , os quis fiz check out normal , as 11 da manhã . Outros hóspedes se atrasaram e a pessoa da recepção me cobrando de
Forma grosseira como se eu fosse responsável!! Foi horrível

2026-05-28 • via Nuitee
M
Maria • solo_traveller • es
6
2026-05-28 • via Nuitee
J
James • couple • us
9
2026-05-28 • via Nuitee
G
Graham • couple • gb
8
2026-05-28 • via Nuitee
R
Renata • couple • br
10
A fantastic stay
Pros:

Perfect stay: great location, comfy rooms, and amazing staff!

2026-05-27 • via Nuitee
R
Romina • couple • gb
9
2026-05-26 • via Nuitee
C
Cihan Alper • couple • tr
10
Pros:

Konum tren istasyonuna çok yakın ve merkeze yürüme mesafesinde, çalışanlar güleryüzlü ve kibar. Kahvaltı gayet yeterli. Otel sizi memnun etmek için uğraşıyor. Banyosunun küçük olması dışında her konuda güzel bir tatildi.

2026-05-26 • via Nuitee
M
Maristela Amalia • solo_traveller • mx
10
Pros:

El hotel es muy lindo, limpio y con muchos detalles, cóctel de bienvenida y botanas, en la habitación una linda tarjeta con chocolates y de despedida nos regalaron una bolsa de pasta, con una tarjeta de agradecimiento por nuestra estancia. Los de la recepción Giada, Valentina unas linduras de chicas, al igual que Tommaso y otros chicos super amables,Ana la recámara, también linda. La ubicación excepcional!!!

2026-05-26 • via Nuitee
N
NURI • couple • kr
10
2026-05-26 • via Nuitee
R
Renata • couple • br
10
highly recommend for comfort and hospitality
Pros:

The hotel is in a perfect location, the rooms are super comfy, breakfast is amazing, and the staff is incredibly warm and welcoming

2026-05-26 • via Nuitee
S
Stéphane • couple • ch
10
2026-05-25 • via Nuitee
G
GEORGIOS • couple • gr
7
2026-05-24 • via Nuitee
A
Antonio • couple • pt
8
Um hotel pratico e muito bem situado.
Pros:

O profissionalismo e simpatia do pessoal, bem como a localização.

Cons:

A internet muito fraca quando se recorria aos dados. Não usámos o Wi-fi do hotel porque não quisemos.

2026-05-24 • via Nuitee
E
emiliano • solo_traveller • ar
10
Pros:

Lindo hotel, excelente ubicacion. Personal muy amable. Desayuno muy bueno. Totalmente recomendado

2026-05-23 • via Nuitee
S
Sara • couple • pt
10
Excelente
Pros:

Bem situado, de fácil acesso aos principais pontos turísticos.
Funcionários muito simpáticos e atenciosos.

2026-05-22 • via Nuitee
S
Shelley • solo_traveller • ca
8
Pros:

The charm and the staff

Cons:

Nothing really

2026-05-22 • via Nuitee