c-hotels Club

Hotels
C-Hotels
9.2 (2017 reviews)
Santa Caterina da Siena 11/R , Florence , it

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cleanliness
Good breakfast
Cons:
Small room
Limited breakfast options

Categories

Cleanliness
9.26
Many reviews mention the room was clean and spotless.
Service
9.73
The staff is frequently described as friendly, helpful, and accommodating.
Location
9.47
Several reviews highlight the ideal location close to the train station and attractions.
Room Quality
8.72
Most rooms described as spacious and clean, but some reviews mention small room sizes.
Amenities
8.75
Amenities like beverages were often appreciated, but no specific negative comments were reported.
Value for Money
9.01
Generally seen as good value especially considering the amenities and service.
Food and Beverage
9.26
The breakfast is frequently praised as delicious and varied.
Overall Experience
9.43
Overall experiences are mostly positive with an expressed desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:11

Property Description

Modern Design and Convenient Location
Hotel Club, just steps away from Santa Maria Novella Church, welcomes you with its contemporary design and prime location near the train station and cathedral.

Comfortable Rooms with Thoughtful Amenities
Each room at Hotel Club is equipped with a minibar, satellite TV, and a private bathroom stocked with essentials. Enjoy complimentary tea, coffee, and cappuccino in your room for a cozy stay.

Convenience and Discounts
Benefit from discounts at a nearby parking garage, unwind at the on-site bar, and rely on the 24-hour front desk for all your needs. Explore the vibrant neighborhood full of shops, cafés, and restaurants, with the Fortezza da Basso exhibition centre just a short distance away.

Experience the perfect blend of comfort and convenience at Hotel Club - book your stay now!

Important information:

The price of parking varies according to the size of your vehicle. Please contact reception for further information.
When traveling with pets, please note that an extra charge of 15,00€ per pet, per day applies. Please note that a maximum of 1 pet is allowed. Please note that the property can only allow pets with a maximum weight of 10 kilos.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

Location

Guest Reviews

9.2
Based on 2017 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.47
Room Quality: 8.72
Amenities: 8.75
Value for Money: 9.01
Food and Beverage: 9.26
Overall Experience: 9.43
A
Ayşe solo_traveller tr
10
Special ThNks🌼🐳🎶🐳🎶🌼 C-Hotels
Pros:

I loved the extremely warm and caring receptions, and the fact that they gave information about the hotel, city and weather in an extraordinarily detailed but very positive way. The hotel is only two minutes from the train station. There is a Carrefour market. You have an incredibly delicious clean breakfast at an affordable price. I don't recommend breakfast outside. Let's get to meet Nicola. She greeted him with a smiling face at the reception. He's been gravitating our room. We thank him very much and I will come back again. I'll stay at this hotel again. I will send guests from Turkey. .In the meantime, there is a fountain in the hotel that everyone can use at any time, where you can get free water and soda. It is so beautifully designed that it is a wonderful hospitality.

Cons:

Nothing happened that I didn't like. Thank you Nicola.

2026-06-27 via Nuitee
E
Emilio couple ch
10
Grazie. Ritorneremo.
Pros:

Ottima posizione. Personale gentilissimo.
Bagno fantastico, pressione dell'acqua nella doccia oltre le aspettative per l'Italia.

Cons:

L'ascensore, piccolo e vetusto.

2026-06-27 via Nuitee
T
Tom couple gb
8
Good hotel in the centre of Florence.
Pros:

Great location, friendly staff, comfy bed, good aircon, 24 hour front desk, all you can really ask for.

Cons:

The lift is very small, breakfast is average but the coffee was great.

2026-06-26 via Nuitee
R
Remalyn couple es
8
2026-06-25 via Nuitee
R
Romero couple es
9
Completa y agradable
Cons:

El ascensor era pequeño y había que esperar demasiado

2026-06-25 via Nuitee
R
Ruchi solo_traveller in
10
Pros:

Excellent location and great staff

Cons:

Nothing as such

2026-06-25 via Nuitee
Олена family_with_children ua
10
2026-06-24 via Nuitee
A
Alexandra solo_traveller at
6
Pros:

the staff was really welcoming and friendly, we felt right at home. also the interior of the reception and the bar is really beautiful and elegant. Also there are free snacks with your aperitivo!

Cons:

Our room was very small and felt a bit crowded as the bed was inhabiting most of the space. The furniture was rather worn down and the room wasn't the cleanest. Maybe the other rooms are bit more spacious (we only stayed one night, so they might have given us a smaller room), but all in all it it was just too expensive for what we got especially as breakfast was not included!

2026-06-24 via Nuitee
C
Camila couple br
10
Amazing!! Highly recommend!!
Pros:

Everything is great! Accomodation, breakfast, location, free water for guests in the hall, all amazing! Kudos to all the staff! Especially Nicola from reception and Roshan from breakfast room.

Cons:

Air conditioning cleaning deserves attention.

2026-06-24 via Nuitee
I
Indra couple be
8
Prima basisverblijf op een goede locatie
Pros:

Toplocatie (zeer dicht bij het station en de T2-tram naar de luchthaven), vriendelijk personeel en een goed verzorgd ontbijt. De kamer was niet groot, maar prima voor één nacht.

Cons:

De prijs was aan de hoge kant, zeker vergeleken met ons vorige hotels. Voor ons voelde het eerder als een 3-sterren- dan een 4-sterrenhotel.

2026-06-23 via Nuitee
O
Oliver couple gb
10
2026-06-23 via Nuitee
L
Luciano solo_traveller br
9
2026-06-23 via Nuitee
Y
Yicheng couple tw
10
還會再來的美好
Pros:

第三次入住,職員都很友善
CP值高,位置更是超方便

Cons:

2026-06-22 via Nuitee
A
Anand couple gb
9
Awesome
Pros:

1. Location - right outside the main train station. Super close to Tram, bus stops. There’s a Carrefour and a pharmacy next to the hotel. Also, we used the hotels recommendation for “La Grotta de Leo” restaurant - amazing food and service.
2. Room - Compact size, excellent bathroom, the water flow and temperature were great. Toiletries were replaced regularly
3. breakfast - ample variety of breads, cereals, nuts, fresh fruits, tea, coffee. Good service
4. Staff - super helpful, courteous. We asked for extra milk pods and ice packs late in the night and were served quickly

Cons:

The area outside the hotel can get quite busy during daytime but you’ll be out and about in the city yourself.

2026-06-22 via Nuitee
J
jullia couple gb
9
Nice but check AC
Pros:

Location, staff, individuality

Cons:

AC only enacted in ‘summer months’ hence too hot in early May.

2026-06-22 via Nuitee
V
Vargas Robert solo_traveller es
8
2026-06-22 via Nuitee
B
Becchio solo_traveller uy
10
Pros:

La limpieza y amabilidad

Cons:

Nada

2026-06-22 via Nuitee
K
Kitty couple gb
10
2026-06-21 via Nuitee
D
Diego couple br
10
Superou as expectativas em todos os requisitos e o atendimento da equipe é acima da média!
Pros:

Excelente localização, café da manhã muito bom, limpeza, conforto, equipe altamente atenciosa e prestativa, bem acima da média!

Cons:

Nada a declarar!

2026-06-21 via Nuitee
S
Sharon couple au
10
Genuine, warm staff, excellent facilities and ideal location
Pros:

We felt welcome, staff were wam and helpful. Our room was modern, cool in the extreme heat, spacious. I loved having a bath to soothe my aching legs. The bed was very comfortable. Very close to S.M. Novella Station and a grocery store!

Cons:

Nothing

2026-06-21 via Nuitee