c-hotels Club

Hotels
C-Hotels
9.2 (1670 reviews)
Santa Caterina da Siena 11/R , Florence , it

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cleanliness
Good breakfast
Cons:
Small room
Limited breakfast options

Categories

Cleanliness
9.26
Many reviews mention the room was clean and spotless.
Service
9.73
The staff is frequently described as friendly, helpful, and accommodating.
Location
9.47
Several reviews highlight the ideal location close to the train station and attractions.
Room Quality
8.72
Most rooms described as spacious and clean, but some reviews mention small room sizes.
Amenities
8.75
Amenities like beverages were often appreciated, but no specific negative comments were reported.
Value for Money
9.01
Generally seen as good value especially considering the amenities and service.
Food and Beverage
9.26
The breakfast is frequently praised as delicious and varied.
Overall Experience
9.43
Overall experiences are mostly positive with an expressed desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:11

Property Description

Modern Design and Convenient Location
Hotel Club, just steps away from Santa Maria Novella Church, welcomes you with its contemporary design and prime location near the train station and cathedral.

Comfortable Rooms with Thoughtful Amenities
Each room at Hotel Club is equipped with a minibar, satellite TV, and a private bathroom stocked with essentials. Enjoy complimentary tea, coffee, and cappuccino in your room for a cozy stay.

Convenience and Discounts
Benefit from discounts at a nearby parking garage, unwind at the on-site bar, and rely on the 24-hour front desk for all your needs. Explore the vibrant neighborhood full of shops, cafés, and restaurants, with the Fortezza da Basso exhibition centre just a short distance away.

Experience the perfect blend of comfort and convenience at Hotel Club - book your stay now!

Important information:

The price of parking varies according to the size of your vehicle. Please contact reception for further information.
When traveling with pets, please note that an extra charge of 15,00€ per pet, per day applies. Please note that a maximum of 1 pet is allowed. Please note that the property can only allow pets with a maximum weight of 10 kilos.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

Location

Guest Reviews

9.2
Based on 1670 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.47
Room Quality: 8.72
Amenities: 8.75
Value for Money: 9.01
Food and Beverage: 9.26
Overall Experience: 9.43
L
Luca Rube couple it
10
Pros:

Vicinanza alla stazione. Possibilità di lasciare i bagagli sia all'arrivo che alla partenza, possibilità di prendere l'acqua da una fontanella interna e microfiltrata davvero comoda, e anche il personale molto disponibile e sorridente. Inoltre la stanza perfetta pulita insomma siamo rimasti davvero soddisfatti.

Cons:

Davvero nulla da dire

2026-03-07 via Nuitee
E
Eric couple fr
9
Hôtel très bien, très bon emplacement pour tout faire et à 2 pas de la gare.
Pros:

Accueil sympa, welcome drink et petit souvenir avant de partir.

Cons:

Salle de bain un peu petite mais cela fait l’affaire

2026-03-06 via Nuitee
J
Jeannette couple nl
10
2026-03-06 via Nuitee
N
Nuno solo_traveller pt
9
2026-03-06 via Nuitee
A
ANDRES couple sa
10
2026-03-06 via Nuitee
J
Joanne couple gb
9
Comfortable hotel , close to the train station
Pros:

Friendly staff and close to the train station

2026-03-06 via Nuitee
S
Stefan family_with_children de
10
Tolles Hotel in toller Lage
Pros:

Alles war super. Das Hotel liegt zwar an einer Kreuzung, aber durch die guten Fenster hat man davon wenig mitbekommen. Das Frühstücksbuffet war reichhaltig, das Personal super nett, alle Sehenswürdigkeiten waren fußläufig zu erreichen.

2026-03-06 via Nuitee
G
Gül İklil solo_traveller tr
9
2026-03-06 via Nuitee
P
Pielago solo_traveller it
9
Pros:

The staff are very accomodating and kind, the hotel location was excellent as it was a 2 minutes walk from the train station and there were markets and caffè nearby. The breakfast buffet was great too.

Cons:

So far it was a great experience perhaps if there were any to improve it was the elevator but hey we are in Italy small spaces and slow elevators seems normal 😅

2026-03-04 via Nuitee
R
Ryoko couple jp
5
Pros:

スタッフが親切に対応してくださいました。駅から近く、その点とても便利でした。

Cons:

エレベーターが古く少し怖かった。シャワーとシャワー掛けのサイズが合っておらず使い辛かった。バスルームにはカーテンがなく洗面所も濡れてしまう。

2026-03-04 via Nuitee
X
Xavier couple fr
10
Allez y
Pros:

La propreté est parfaite, proche du centre, à deux pas des restaurants, facile d’accès via le tram rien à dire

2026-03-04 via Nuitee
S
Sandrine couple fr
9
Pros:

Le personnel très accueillant à la réception et aux petits déjeuners. La chambre également propre. Super emplacement pour visiter à pieds.

2026-03-04 via Nuitee
A
Andrea couple it
7
2026-03-03 via Nuitee
S
Serkan couple tr
7
Pros:

Trenle şehre geldiğimiz için tren istasyonuna çok yakın olması bizim için çok uygundu. Merkeze de 10-15 dk lık yürüme mesafesindeydi. Kahvaltı yeterli ve personel çok kibar ve yardımseverdi. Ayrıca otelin hoşgeldin kokteyl ikramı ve küçük hediyeleriı çok misafirperver olduklarının göstergesi.

Cons:

Asansörün içi dar ve sıkıntılıydı.

2026-03-03 via Nuitee
C
Christine solo_traveller gb
10
Beautifully decorated, staff were amazing, real care for personal touches, good value.
Pros:

Beautifully decorated, staff were amazing, real care for personal touches, good value.

Cons:

Nothing

2026-03-03 via Nuitee
Y
YINGBO couple cn
10
Pros:

Excellent location, about 3-5 minutes' walk from the station. The reception is very warm and will introduce the hotel facilities and room location in detail. The facilities are a little old, but they are clean and tidy. I am very satisfied.

2026-03-02 via Nuitee
C
Christos couple gr
10
Pros:

Extremely friendly staff (thanks for all Roshan!!!!!)
Tasteful breakfast and delicious coffee.

2026-03-02 via Nuitee
N
Nicola couple it
10
2026-03-02 via Nuitee
A
Alessandra couple it
9
2026-03-02 via Nuitee
S
Serenella couple it
10
2026-03-01 via Nuitee