Mercure Hotel Kaiserhof City Center

Hotels
•
Mercure
8.2 (2504 reviews)
Kaiserstrasse 62 , Frankfurt/Main , de

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good value
Cons:
Neighborhood safety concerns
Need for better maintenance

Categories

Cleanliness
8.01
Generally clean, but some reviews mentioned specific issues requiring better upkeep.
Service
8.48
Staff were friendly and helpful, contributing positively to the experience.
Location
8.52
Conveniently located near the main train station and central attractions.
Room Quality
7.97
Rooms are clean and functional, yet some mention small showers.
Amenities
8
Facilities were adequate with a good breakfast, but some limitations noted.
Value for Money
8.46
Good value for the location and amenities provided.
Food and Beverage
8.01
Breakfast options were plentiful and of good quality.
Overall Experience
8.18
A positive experience overall, balancing strengths and minor weaknesses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 11:17

Property Description

Central Location and Convenience
Located in central Frankfurt, Mercure Hotel Kaiserhof City Center is just steps away from the main train station and underground, offering guests convenience and easy access to the city's attractions.

Comfortable Rooms with Modern Amenities
The hotel's modern rooms are equipped with satellite TV, Wi-Fi, and a work desk, ensuring a comfortable stay for guests whether they are traveling for business or leisure.

Proximity to Attractions and Events
With its close proximity to the Frankfurt Messe Trade Fair and the Museumsufer, guests at Mercure Hotel Kaiserhof can easily explore the city's cultural and business hubs.

Experience the perfect blend of comfort and convenience at Mercure Hotel Kaiserhof City Center - book your stay now for an unforgettable Frankfurt experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 22 per day.

Location

Guest Reviews

8.2
Based on 2504 reviews
Cleanliness: 8.01
Service: 8.48
Location: 8.52
Room Quality: 7.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.18
S
Selçuk • solo_traveller • tr
7
2026-04-11 • via Nuitee
D
Daria_ladybird • solo_traveller • ua
9
Pros:

Расположение отеля просто супер. В 1.5 квартала от железнодорожного вокзала. Пешая доступность до центра. Очень хороший завтрак, удобная постель. В номере утюг и гладильная доска.

Cons:

Один минус отеля это душ. Из него постоянно при мытьё вытекает большое кол-во воды и она потом не сливается никуда и просто лужа посреди ванной комнаты.

2026-04-11 • via Nuitee
H
Hasan Ayhan • couple • ro
8
Pros:

Konumu ,temizliği

2026-04-09 • via Nuitee
W
Wolfgang • solo_traveller • th
9
2026-04-08 • via Nuitee
F
FABIO • solo_traveller • br
9
2026-04-08 • via Nuitee
L
Laura • couple • es
10
Perfecto
Pros:

El trato, la comodidad de poder aparcar delante y la ubicación

Cons:

Todo perfecto

2026-04-08 • via Nuitee
R
Rami • family_with_children • fi
9
2026-04-08 • via Nuitee
鳳秀 • extended_group • tw
10
2026-04-07 • via Nuitee
B
Bilal • extended_group • ch
9
Pros:

Great Location & Paid Parking. Rooms have good quality coffee & tea & additional facilities like ironing table etc. Modern and well-equipped!

2026-04-07 • via Nuitee
O
Ole Moeller Nielsen • solo_traveller • dk
9
Good value for loney.
Pros:

Good location. Fine breakfast.

2026-04-07 • via Nuitee
P
Pedretti • solo_traveller • it
8
2026-04-06 • via Nuitee
R
Rainer • couple • de
10
Angenehm überrascht
Pros:

Alles Bestens

2026-04-04 • via Nuitee
M
Matthew • couple • id
9
2026-04-04 • via Nuitee
K
Kseniia • couple • de
1
Cons:

Номера просто ужасные. С виду кажется, что все довольно приличное, но по факту очень грязно, постельное белье с пятнами и чьими-то волосами, на полу его только не лежит и в ванной то же самое. Я посмотрела два номера и один был хуже другого. Плюс в обоих номерах был просто отвратительный запах.

2026-04-04 • via Nuitee
N
Nivea • family_with_children • br
9
Excelente localização, café da manhã excepcional e limpeza impecável.
Pros:

A localização excelente, limpeza dos quartos e banheiro muito boa e café da manhã excepcional.

Cons:

A TV do quarto poderia ser smartTV para ter mais opções de entretenimento para o hóspede. O kit higiene faltou ter no banheiro, era necessário solicitar na recepção. Além disso, no anúncio disse que tinha chinelo e não encontrei na acomodação também.

2026-04-02 • via Nuitee
M
Myke • couple • br
10
Dias Excelentes em Frankfurt!
Pros:

Limpeza, conforto, Segurança para entrar no hotel, café da manhã maravilhoso!

Cons:

Próximo do red light district, a noite pode gerar medo de caminhar nas proximodades

2026-04-02 • via Nuitee
U
Ursula • solo_traveller • de
9
Prima!
Pros:

Freundlicher Empfang; schönes gut ausgestattetes und ruhiges Zimmer

2026-03-31 • via Nuitee
T
Thomas • solo_traveller • at
9
2026-03-31 • via Nuitee
R
Rudolf • family_with_children • de
8
Zweckmäßige Unterkunft in Bahnhofsnähe
Pros:

Günstige Lage zum Hbf, ruhiges Zimmer zur Rückseite, freundliches Personal an der Rezeption.

Cons:

Spartanisch ausgestattetes Bad, eher eng, leider unpraktische Klimaanlage, die direkt auf Bett blies.

2026-03-30 • via Nuitee
D
Dirk • solo_traveller • de
9
Alles war gut
Pros:

War alles gut.

Cons:

Der Geruch im Erdgeschoss beim Aufzug

2026-03-30 • via Nuitee