Mercure Hotel Kaiserhof City Center

Hotels
•
Mercure
8.2 (2713 reviews)
Kaiserstrasse 62 , Frankfurt/Main , de

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good value
Cons:
Neighborhood safety concerns
Need for better maintenance

Categories

Cleanliness
8.01
Generally clean, but some reviews mentioned specific issues requiring better upkeep.
Service
8.48
Staff were friendly and helpful, contributing positively to the experience.
Location
8.52
Conveniently located near the main train station and central attractions.
Room Quality
7.97
Rooms are clean and functional, yet some mention small showers.
Amenities
8
Facilities were adequate with a good breakfast, but some limitations noted.
Value for Money
8.46
Good value for the location and amenities provided.
Food and Beverage
8.01
Breakfast options were plentiful and of good quality.
Overall Experience
8.18
A positive experience overall, balancing strengths and minor weaknesses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 11:17

Property Description

Central Location and Convenience
Located in central Frankfurt, Mercure Hotel Kaiserhof City Center is just steps away from the main train station and underground, offering guests convenience and easy access to the city's attractions.

Comfortable Rooms with Modern Amenities
The hotel's modern rooms are equipped with satellite TV, Wi-Fi, and a work desk, ensuring a comfortable stay for guests whether they are traveling for business or leisure.

Proximity to Attractions and Events
With its close proximity to the Frankfurt Messe Trade Fair and the Museumsufer, guests at Mercure Hotel Kaiserhof can easily explore the city's cultural and business hubs.

Experience the perfect blend of comfort and convenience at Mercure Hotel Kaiserhof City Center - book your stay now for an unforgettable Frankfurt experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 22 per day.

Location

Guest Reviews

8.2
Based on 2713 reviews
Cleanliness: 8.01
Service: 8.48
Location: 8.52
Room Quality: 7.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.18
F
Franz • couple • de
8
2026-06-06 • via Nuitee
J
Jana • extended_group • de
7
2026-06-05 • via Nuitee
N
Nicky • couple • nz
7
2026-06-05 • via Nuitee
U
Ursula • solo_traveller • au
9
Pros:

I like staying at this nice Hotel when in Frankfurt as it is clean & close to the main train station and it is good value for money.

2026-06-05 • via Nuitee
石田信 • solo_traveller • jp
8
快適
Pros:

立地

2026-06-05 • via Nuitee
V
vilnis • couple • us
8
2026-06-04 • via Nuitee
M
MAIKEL • couple • br
10
O quarto é ótimo, silencioso, tem máquina de café, o hotel bem próximo da estação de trem e centro.
2026-06-04 • via Nuitee
K
Katarzyna • family_with_children • pl
6
Pros:

-

Cons:

Smell of Toilette :/

2026-06-04 • via Nuitee
S
Samuel • solo_traveller • gb
6
Average
Pros:

Good bed

Cons:

The area is not nice and the WiFi is terrible

2026-06-04 • via Nuitee
A
Aertsens • solo_traveller • be
8
2026-06-04 • via Nuitee
M
Minyan • solo_traveller • de
10
2026-06-03 • via Nuitee
M
Matthew • solo_traveller • gb
9
2026-06-03 • via Nuitee
H
Havanaforever • solo_traveller • it
10
Pros:

Tutto.

2026-06-03 • via Nuitee
M
Minyan • solo_traveller • de
10
2026-06-03 • via Nuitee
A
Andrea • couple • de
9
2026-06-03 • via Nuitee
C
Carol • solo_traveller • us
9
Great find!
Pros:

Very friendly and helpful staff; great breakfast. Ideal location for air and train travel.

Cons:

My non-smoking room had clearly been smoked in. Fortunately the windows could be opened to air it out.

2026-06-03 • via Nuitee
M
Mihai • solo_traveller • be
9
Pros:

L'emplacement,la chambre,le WC japonais, le petit déjeuner,la gentillesse de madame Gina.
On va revenir certainement !

2026-06-02 • via Nuitee
A
Alekseï • solo_traveller • fr
8
2026-06-02 • via Nuitee
S
Sandra • solo_traveller • de
6
für Frankfurt eine kostengünstige Alternative zu den teuren Messehotels
Pros:

die Lage des Hotels

Cons:

Frühstück

2026-06-02 • via Nuitee
M
Michael • couple • de
8
Grundsätzlich gerne wieder, dem Anlass entsprechend gute Wahl des Hotels.
Pros:

Kurze Wege, sehr schönes Frühstück, leider wenig für Vegetarier.

Cons:

Kein Fenster mit Aussicht im Zimmer. (War aber wohl nur in seltenen Zimmern so).
Direktes Umfeld mit vielen gescheiterten Leben und ersichtlicher Armut.

2026-06-02 • via Nuitee