Pullman Paris Tour Eiffel

Hotels
Accor
8.6 (257 reviews)
18 avenue de Suffren, Entrée au 22 rue Jean Rey, Paris, Paris, 75015 , Paris , FR

Facilities

Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Beautiful views
Cons:
Cold food
Issues with cleanliness
Unhelpful staff at times

Categories

Cleanliness
7.74
Some complaints about mold and issues with the shower indicated that cleanliness standards may not be consistently met.
Service
9.21
Overall positive feedback, though there were mentions of unhelpful staff in some instances.
Location
9.75
Exceptional location right next to the Eiffel Tower, highly praised by multiple reviews.
Room Quality
8.2
Rooms were generally clean but had some issues like A/C not working well.
Amenities
8.73
The hotel has decent amenities, but specific mentions of issues with appliances.
Value for Money
8.19
Value reflected the high price for the location, although incidents with equipment caused concern.
Food and Beverage
7.74
Complaints about cold food mentioned highlight a potential area for improvement.
Overall Experience
9.21
The overall experience was positive despite some issues; many guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:18

Property Description

Discover the perfect blend of luxury and convenience at Pullman Paris Tour Eiffel, where unforgettable experiences await you in the heart of Paris.

Recreation and Fitness
Stay active and energized in our state-of-the-art 24-hour fitness center, or rent a bicycle to explore the iconic sites nearby, including the majestic Eiffel Tower just minutes away.

Gastronomic Delights
Savor exquisite international cuisine at our on-site restaurant, FR/AME, complete with a bar/lounge. Enjoy the convenience of 24-hour room service, and indulge in a sumptuous buffet breakfast that will fuel your day.

Modern Comforts
Retreat to one of our 430 contemporary guestrooms, featuring espresso makers and plasma televisions. Enjoy complimentary Wi-Fi, rainfall showerheads, and a host of amenities designed for both relaxation and productivity.

Book your stay today and experience the allure of Paris like never before!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORY

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Green Globe

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

See all policies

Location

Property Video

Guest Reviews

8.6
Based on 257 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.75
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 9.21
H
Huizar family_with_children us
9
It was a nice place to rest after a day of running around.
Pros:

Staff, service of taxis, beds, cleanliness. With one exception.

Cons:

The one exception was bathroom overall was clean except for the shower needs the gout in some place to be fixed and clean the black grime on the runner of shower, and other places to be cleaned.

2026-07-04 via Nuitee
T
Tariq couple qa
8
Good
Pros:

Good

Cons:

Good

2026-07-04 via Nuitee
E
Elly family_with_children id
6
Location is very good but not value for money
Pros:

location is very good, very near to Eiffel tower.
A lot of cafes and restaurants that you can choose from.

Cons:

the housekeeping keeps forgetting to refill my tea and coffee.
Staff is not flexible in accomodating our request.

2026-07-04 via Nuitee
C
Christof couple de
1
Katastrophe
Pros:

Lage

Cons:

Ich habe ein Zimmer mit Blick auf den Eiffelturm gebucht (hohe Etage) und über 800€ für eine Nacht bezahlt. Als wir angekommen sindund den Schlüssel für Zimmer 805 bekommen haben (Etage 8) sind wir ins Zimmer und dieses war noch von den Gästen vor und nicht gereinigt und aufgeräumt. Alles war unordentlich, die Betten nicht frisch bezogen und die alten Handtücher lagen noch auf dem Boden. Auch der Mülleimer war voll und die Toilette verschmutzt. Als ich dann zur Rezeption bin und den Fall schilderte, kam nur ein „sorry“ und man gab mir eine andere Karte für das Zimmer mit der Nummer 405. Ich sagte dann, dass ich für ein Zimmer in der oberen Etage bezahlt habe. Dann wurde mir gesagt, es sei jetzt kein anderes mehr frei und ich müsste das nehmen. Keine Reaktion auf Wiedergutmachung oder Ähnliches. Nach dem Motto „Friss oder Stirb“. Von einem so exklusiven Hotel mit solchen Preisen, erwarte ich viel mehr Professionalität. Als es dann am Morgen zum Frühstück ging, bekamen wir keins mehr, da es angeblich zu spät war. Uns wurde gesagt, dass wir bis 10:30 Uhr frühstücken gehen können und waren um 10:20 Uhr da und wollten nur schnell eine Tassee Kaffee trinken. Jedoch wurde uns der Gang zum Buffett verwehrt. Es kam nur ein „sorry“. Schlechtes Hotel, noch schlimmerer Service und null Gästeorientiert.

2026-07-04 via Nuitee
G
Georgii couple ru
10
2026-07-04 via Nuitee
S
Shemshat family_with_children tr
9
2026-07-03 via Nuitee
A
Ashley couple us
4
Pros:

The location was good

Cons:

The staff took very long to do everything you ask, or gave wrong answers.

2026-07-03 via Nuitee
J
James couple gb
9
Pros:

Great location

Cons:

Price

2026-07-03 via Nuitee
C
Calixte solo_traveller ga
8
Très bon séjour paisible
Pros:

Bon emplacement. Propreté des lieux

Cons:

La carte du restaurant est trop limitée il serait bien de la renouveler un peu.

2026-07-02 via Nuitee
D
Daniel couple pt
1
2026-07-02 via Nuitee
R
Rebecca family_with_children au
10
Pros:

Location was amazing!

2026-07-02 via Nuitee
E
EMMANUEL family_with_children pf
3
2026-07-02 via Nuitee
C
Correia couple br
7
2026-07-02 via Nuitee
S
Sultan family_with_children sa
10
إقامة رائعة وبكل تأكيد سأقوم بتكرارها
Pros:

- الموقع رائع
- الغرفة مريحة جدا وواسعة
- نظافة المكان
- الإطلالة جدا رائعة

Cons:

المصعد حيث في بعض الأوقات يتطلب مزيد من الوقت للوصول بسبب الاذحام

2026-07-02 via Nuitee
M
Magdalena family_with_children gb
8
Best location, both central and incredible Effiel tower view.
Pros:

Location and view which are the reason I picked the hotel - amazing! You have an unobstructed view of the Effiel Tower from your balcony - loved it! The hotel managed to give us rooms next to each other and interconnected, which made a huge difference when we had morning coffee, room service or just enjoying the night lights of the Effiel tower. Thank you.

Cons:

Everything was lovely, we liked everything, thank you.

2026-07-02 via Nuitee
S
Sharon solo_traveller au
5
Pullman Eiffel Paris
Pros:

The location was superb as we wanted to be close to the Eiffel Tower.

Cons:

We made multiple requests for milk and water and eventually we got some at the restaurant downstairs after more then 24hrs after the initial request and multiple follow up requests.
My meal in the restaurant had a hair in it, which I notified the floor manager which took a while as they were busy, he took action immediately and I received a replacement however I had lost my appetite, he did comp the entire meal which was good.
The day before departure we organised to have someone come up and assist us with our luggage, however when 15mins past the pre arranged time and no one came I went downstairs and the same person I spoke to said oh yeah I forgot what room you where in, NOT GOOD ENOUGH, it was early with nonother guests around no excuse. Overall very disappointed 😞

2026-07-02 via Nuitee
M
Morgan couple us
10
2026-07-01 via Nuitee
B
Burcu couple tr
10
2026-07-01 via Nuitee
F
Ferras solo_traveller eg
8
2026-07-01 via Nuitee
S
Shane couple au
9
Pros:

Great Location

Cons:

Expensive

2026-07-01 via Nuitee