Pullman Paris Tour Eiffel

Hotels
Pullman Hotels and Resorts
8.3 (7845 reviews)
18 Avenue De Suffren, Entrée au 22 rue Jean Rey , Paris , fr

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location / Eiffel Tower view
Friendly, welcoming staff
Very good / delicious breakfast
Some clean and comfortable rooms reported
Good soundproofing in some rooms
Cons:
Poor cleanliness in multiple reports (carpet, bathroom, balcony)
Rooms often small or run-down
Perceived poor value for money / extra charges
Elevator issues and loud air conditioning
Staff pressuring for reviews and unresolved QR payment complaint

Categories

Cleanliness
5.5
Multiple reviews report dirty rooms, a disgusting carpet, limescale and hair in the bathroom, and a deteriorating balcony; a minority mentioned clean rooms, but overall cleanliness is reported as poor.
Service
10
Many guests praised staff as welcoming, polite and very helpful; there are a few notable service complaints (pressured for reviews, unresolved issue with a promoted QR payment), but overall strong positive staff remarks justify a high score.
Location
10
Consistently praised for proximity and views of the Eiffel Tower; location is repeatedly described as excellent or perfect.
Room Quality
7
Frequent comments about very small, dingy or run-down rooms and balcony issues; some guests found rooms comfortable and spacious, so quality is mixed but below top-tier.
Amenities
8.5
Some amenity issues reported (elevator failure, loud air conditioning during breakfast, balcony condition), but few other complaints and generally acceptable facilities for a central location.
Value for Money
6.6
Multiple guests felt the hotel was overpriced or overrated and complained about extra charges (e.g., security deposit), indicating below-average perceived value despite the prime location.
Food and Beverage
10
Breakfast is repeatedly described as sensational, delicious and a highlight; a few guests wanted more variety, but overall F&B receives consistently strong praise.
Overall Experience
8.8
Overall impressions are mixed: exceptional location, great breakfasts and many positive staff interactions lift stays, while cleanliness, room size and value concerns temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 19:07

Property Description

Luxurious Accommodation with Spectacular Views
The 4-star hotel Pullman Paris Tour Eiffel offers contemporary guest rooms with stunning panoramic views of Paris, including some with views of the iconic Eiffel Tower. Enjoy modern amenities such as a flat-screen TV, iPod dock, and free WiFi access, ensuring a comfortable stay.

Dining Experience and Fitness Facilities
Indulge in Californian-style cuisine with French influences at the hotel's restaurant, Frame, which features an open-plan kitchen and a chic wine bar. Start your day with a diverse breakfast selection, including Asian, vegetarian, and gluten-free options. Stay active at the 24-hour fitness room equipped with cardio machines.

Convenient Location and Connectivity
Situated just a stone's throw away from the Eiffel Tower and the Trocadero, Pullman Paris provides easy access to Parisian landmarks. With a connectivity lounge, guests can stay connected with complimentary access to computers and printers. Book now for an unforgettable Parisian getaway at Pullman Paris Tour Eiffel.

Important information:

A surcharge of 120 applies for early check-in, and of 80 EUR for late check-out. All requests are subject to confirmation by the property.

Please note that for non-refundable bookings, the credit card used at the time of booking must be presented upon check-in and must match with the guest's identity.

The hotel will ask you for a bank guarantee (pre-authorisation) upon your arrival. This guarantee will be released the day of your departure.

Breakfast served in the room with a supplement.

We would like to inform you that, following a decision by the French authorities, the traditional Bastille Day fireworks display will exceptionally be held on July 13, 2026, and not on the 14th. The Pullman Paris Tour Eiffel welcomes you to the heart of the Parisian celebrations to experience this unique period with a privileged view of the capital and its festivities.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORY

Location

Property Video

Guest Reviews

8.3
Based on 7845 reviews
Cleanliness: 5.5
Service: 10
Location: 10
Room Quality: 7
Amenities: 8.5
Value for Money: 6.6
Food and Beverage: 10
Overall Experience: 8.8
V
Virgie extended_group be
7
the hotel room we had was good but the toiletries was generic and the robes,towels are worn out
Pros:

het eten is okey maar dat kan verbeteren , locatie is goed

Cons:

the waitress

2026-09-05 via Nuitee
N
Nasser Alaazmy solo_traveller kw
10
Pros:

Everything in this hotel is amazing, location is the best near eiffle tower. Good hospitality during check in with Mr. Jeff who gave me an upgrade and was polite and friendly. During check out also with Mr. Mizan. Everything is amazing in this hotel, room service, clean room , clean toilet , best staff.

100% i will book again once visit paris.

Cons:

Nothing at all

2026-09-05 via Nuitee
I
Ikram couple ma
5
À part la vue, malheureusement, je n’ai rien aimé de mon séjour.
Pros:

La vue

Cons:

C’est surtout que la chambre sent vraiment mauvais et qu’elle n’est pas du tout propre. Quand j’ai demandé qu’on m’envoie quelqu’un pour la nettoyer, parce que l’odeur était tout simplement insupportable, ils ont envoyé quelqu’un qui a mis un produit sur le tapis. C’était encore plus décevant, car le produit n’a fait qu’aggraver l’odeur dans la chambre au lieu de la régler. Ce qui me déçoit encore plus, c’est que j’étais ici pour célébrer mon anniversaire. J’avais vraiment hâte de vivre une belle expérience, mais il n’y a eu aucun geste ni aucune attention particulière à cette occasion. Je trouve cela vraiment dommage, surtout pour un hôtel de ce standing, car je m’attendais à beaucoup mieux.

2026-09-05 via Nuitee
M
Mestalla couple es
7
Excesivamente caro
Pros:

Ubicación

Cons:

Precio elevado para su calidad

2026-09-05 via Nuitee
E
Ewa solo_traveller pl
10
2026-09-04 via Nuitee
Χρήστος couple gr
10
2026-09-04 via Nuitee
C
Cera couple us
10
2026-09-04 via Nuitee
C
Claudia couple es
10
Perfecta !!
Pros:

Todo perfecto !! Nos hospedamos en la suite y espectacular. El lugar tan cerca a la torre , la hermosa y amplia habitación, volveré sin duda alguna.

2026-09-03 via Nuitee
R
Rashid couple ae
7
Pros:

The view

Cons:

Not all the stuff are friendly and welcoming

2026-09-03 via Nuitee
A
Ali couple sa
10
السعر غالي نصحوني الشباب ب الحجز من شركه اسعارهم ممتازه وثقه انصح فيهم بحط سنابهم[b2c336 ]يظبطونكم ب
Pros:

موقع الفندق ممتاز واطلالته مباشر علي برج ايفل بس سعره مرتفع لذا حجزنا اول ليله من بوكنج وباقي الليالي نصحوني الشباب ب الحجز من شركه اسعارهم ممتازه وثقه بحط لكم سنابهم[b2c336]بصراحة اللي عجبني في تعاملهم إنهم ما كانوا مجرد جهة تحجز لي فندق وخلاص، كانوا متابعين معي الرحلة من البداية للنهاية.
رتبوا لي السكن في موقع مناسب، وساعدوني أختار الخيارات اللي تناسب ميزانيتي ومدة الرحلة، وبعدها عطوني ترشيحات للأماكن والمطاعم والفعاليات اللي تستاهل الزيارة.
حتى تفاصيل الرحلة الصغيرة كانوا حريصين عليها، وإذا احتجت أي شيء كان التواصل معهم سريع وسهل.
الخدمة والمتابعة عندهم هي اللي فرقت معي فعلًا، والسعر كان ممتاز مقابل اللي حصلت عليه.
إذا ناوي باريس أو أي وجهة أوروبية، أنصحكم تتواصلون معهم قبل الحجز، لأنهم يرتبون لك الرحلة على احتياجك مو مجرد بيع حجز..

Cons:

السعر..

2026-09-02 via Nuitee
H
Helena couple es
10
de película
Pros:

La atención y la terraza

Cons:

La cuerda de la terraza y que no incluya desayuno

2026-09-02 via Nuitee
V
Viorica couple ro
10
De neuitat!
Pros:

Curat, personal amabil, servicii excelente, poziția de neratat. Am ajuns mai devreme dar ne-au dat totuși cameră ( au checkin de la 16 și noi am ajuns pe la 13), fără cost suplimentar și cu vedere la tunul Eiffel. Pentru cine călătorește cu mașina, au și parcare

Cons:

Totul excelent

2026-09-02 via Nuitee
R
R.Trevizan couple br
7
Frustante
Pros:

Muito caro pelo preço, há hotéis melhores mais baratos

Cons:

limpeza, quarto tinha odor forte

2026-09-02 via Nuitee
R
Roudot solo_traveller fr
9
2026-09-02 via Nuitee
K
Karla family_with_children sv
8
2026-09-01 via Nuitee
P
Pınar family_with_children tr
9
Pros:

Otelin konumu, odamız, tüm otelin temizliği çok iyiydi. Tüm personeller yardımcı ve güleryüzlüydü. Özellikle kalhaltıdaki servis personelleri ve resepsiyon ekibi başarılıydı. Eyfel manzarası olmayan bir odada kaldık ama akşam roof bar'a otel müşterisi olarak ücretsiz girebiliyorsunuz. Tüm turistik mekanlara yakın. Tekrar gitsem yine bu otelde kalırım.

Cons:

Asansörler biraz yetersizdi.

2026-09-01 via Nuitee
D
Diana couple au
10
Incredible location and spacious room with balcony looking directly at the Eiffel Tower. I cannot remember ever being in
Pros:

The location
The staff

Cons:

Nothing

2026-09-01 via Nuitee
K
Kathleen solo_traveller nc
10
2026-09-01 via Nuitee
S
Shahabadeen solo_traveller gb
9
Pros:

excellent location and view of the Eiffel tower. Very friendly customer service. Room was large.

Cons:

When I upgraded to a junior suite for a minimal cost it was not mentioned the suite is on a lower floor and there was no balcony which my initial room had.

Room needs a bit of updating considering the cost.

2026-09-01 via Nuitee
N
NUNES BORGES couple br
10
PERFEITAAAAA! VALE CADA CENTAVO! UM SONHO!
Pros:

Simplesmente PERFEITO! A localização é maravilhosa, praticamente ao lado da Torre Eiffel, e o quarto com varanda e vista para a Torre VALE CADA CENTAVO! Acordar, abrir a janela e dar de cara com aquela vista é uma experiência inesquecível. E à noite é ainda mais mágico: poder assistir à Torre iluminada e às luzes piscando diretamente da varanda do quarto foi um dos momentos mais especiais da nossa viagem.

O quarto era maravilhoso, confortável e muito bem cuidado. O hotel é lindo, tem ótima estrutura e a equipe foi muito atenciosa. Local nem precisa dizer né...e é bem perto de uma estação de metrô! tem tudo lá perto...simplesmente perfeito....

Não é uma hospedagem barata, especialmente escolhendo um quarto com varanda e vista, mas, para quem puder, recomendo muito. Mais do que uma hospedagem, foi uma experiência em Paris. Ficaria novamente e escolheria o quarto com varanda outra vez, sem pensar duas vezes!

Cons:

O único ponto realmente negativo foi nossa experiência com o rooftop. No check-in, a recepcionista nos falou sobre o local e sua vista e eu perguntei especificamente se era cobrado para entrar. Ela disse que não. Quando chegamos lá, descobrimos que o acesso custava 20 euros POR PESSOA, o que foi bastante desagradável justamente porque havíamos perguntado antes.

Além disso, o rooftop possui áreas separadas, inclusive com uma corda delimitando uma parte mais exclusiva do salão e da varanda, acessível somente a clientes magnatas kkkk . Nós tínhamos acesso à varanda da nossa área, mas achei essa divisão pouco desagradável para um hotel desse padrão. Os preços lá também eram altíssimossssss

No fim, como nosso quarto já tinha uma varanda maravilhosa, compramos queijos e outras coisas no Carrefour Express bem perto de lá, abrimos um Brunello que havíamos trazido da Toscana e aproveitamos a noite olhando para a Torre Eiffel da nossa própria varanda. Foi muito melhor! 😂

Só mais um detalhe: pedimos duas taças ao hotel para tomarmos nosso vinho no quarto e cobraram um valor surpreendentemente alto por elas. Considerando o preço e o padrão da hospedagem, achei desnecessário.

2026-09-01 via Nuitee