Hampton Inn - Houston/Brookhollow

Hotels
•
Hampton Inn
8.4 (340 reviews)
12909 Northwest Freeway , Houston , us
+1 713-939-7100

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Good location
Cons:
Noisy environment
Limited breakfast options
Lack of some amenities

Categories

Cleanliness
8.24
Mixed reviews; generally clean, but mentioned issues like hairs in the tub.
Service
9.21
Positive sentiment around staff being nice and helpful.
Location
8.75
Good location for dining and shopping, but some concerns about noise and walkability.
Room Quality
8.2
Some comments indicated rooms felt older and smaller.
Amenities
7.73
Missing amenities such as microwave and ice machine issues were noted.
Value for Money
8.69
Good price for the stay; was reliable for the purpose.
Food and Beverage
7.74
Breakfast choices were limited; could be improved.
Overall Experience
8.61
General satisfaction with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:16

Property Description

Convenient Location
Located directly off Highway 290, the Hampton Inn Houston/Brookhollow offers easy access to downtown Houston and major attractions like the Galleria Shopping Center and Minute Maid Park.

Modern Amenities
Guests can enjoy comfortable accommodations with wireless internet access, along with a free daily hot breakfast. The hotel also features an on-site fitness center and an outdoor swimming pool for relaxation.

Friendly Service
Experience thoughtful amenities and friendly service throughout your stay at the Houston/Brookhollow Hampton Inn. Book now for a memorable and convenient stay.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Location

Guest Reviews

8.4
Based on 340 reviews
Cleanliness: 8.24
Service: 9.21
Location: 8.75
Room Quality: 8.2
Amenities: 7.73
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.61
R
Robin • family_with_children • ca
8
Pros:

In area of airport

Cons:

Could have been closer to airport. Was almost 30 minute drive.

2026-08-28 • via Nuitee
G
Gricelda • family_with_children • us
4
2026-08-25 • via Nuitee
S
SMP • couple • us
8
Pros:

Easy and fast check in

Cons:

Uncomfortable beds

2026-08-14 • via Nuitee
A
Anita • solo_traveller • hu
10
2026-08-10 • via Nuitee
C
Cynthia • solo_traveller • us
10
2026-08-09 • via Nuitee
X
Xavier • family_with_children • us
8
Ok for what we paid.
Pros:

Breakfast was good. Hotel location was OK. Gated parking gave us a sense of safety/security. Pool looks good. Work out room is small but adequate.

Cons:

The room was not serviced/cleaned, so we had to get extra towels from the front desk. No elevator near the back door so people need to walk to the front of the hotel to elevator and then back towards back if your room is located there.

2026-07-22 • via Nuitee
M
Myra • couple • us
10
definitely recommend coming back
Pros:

I love the spot it’s in and how offering the staff was and how quite the place is

Cons:

n/a

2026-07-19 • via Nuitee
K
kalen • family_with_children • us
8
2026-07-19 • via Nuitee
A
Auke • solo_traveller • nl
9
2026-07-18 • via Nuitee
K
Kris • couple • us
10
Awesome
Pros:

Great

Cons:

Nothing

2026-07-14 • via Nuitee
M
Mary Ann • family_with_children • us
9
2026-07-14 • via Nuitee
M
Melanie • family_with_children • us
7
Pros:

Good food, friendly staff.

Cons:

I did find a dead roach on the floor, and the last morning I was there, there was a live roach crawling in the wall in the bathroom.

2026-07-13 • via Nuitee
J
Jennifer • solo_traveller • us
9
Nice stay for a conference
Pros:

The breakfast was really good both days. I liked the gate around the parking lot, it made me feel safe.

Cons:

The rooms were older but clean

2026-07-09 • via Nuitee
S
S • couple • us
8
2026-07-08 • via Nuitee
G
grant • solo_traveller • ca
10
Pros:

Staff were unreal

2026-07-08 • via Nuitee
E
Elvira • extended_group • us
10
Good location, clean affordable
Pros:

Clean and good service

2026-07-07 • via Nuitee
A
Anakaren • solo_traveller • mx
10
Pros:

La habitación excelente

2026-07-05 • via Nuitee
R
Rick. B. • solo_traveller • us
10
Pros:

Hotel was clean n fresh. Staff were very nice. Breakfast was good.

2026-07-03 • via Nuitee
P
Pedro • extended_group • br
10
Pros:

Ótimo atendimento do malak e demais colaboradores, muito prestativos.

2026-07-02 • via Nuitee
A
Arumugam • solo_traveller • us
9
2026-06-28 • via Nuitee