Hampton Inn - Houston/Brookhollow

Hotels
•
Hampton Inn
8.4 (279 reviews)
12909 Northwest Freeway , Houston , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Good location
Cons:
Noisy environment
Limited breakfast options
Lack of some amenities

Categories

Cleanliness
8.24
Mixed reviews; generally clean, but mentioned issues like hairs in the tub.
Service
9.21
Positive sentiment around staff being nice and helpful.
Location
8.75
Good location for dining and shopping, but some concerns about noise and walkability.
Room Quality
8.2
Some comments indicated rooms felt older and smaller.
Amenities
7.73
Missing amenities such as microwave and ice machine issues were noted.
Value for Money
8.69
Good price for the stay; was reliable for the purpose.
Food and Beverage
7.74
Breakfast choices were limited; could be improved.
Overall Experience
8.61
General satisfaction with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:16

Property Description

Convenient Location
Located directly off Highway 290, the Hampton Inn Houston/Brookhollow offers easy access to downtown Houston and major attractions like the Galleria Shopping Center and Minute Maid Park.

Modern Amenities
Guests can enjoy comfortable accommodations with wireless internet access, along with a free daily hot breakfast. The hotel also features an on-site fitness center and an outdoor swimming pool for relaxation.

Friendly Service
Experience thoughtful amenities and friendly service throughout your stay at the Houston/Brookhollow Hampton Inn. Book now for a memorable and convenient stay.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 279 reviews
Cleanliness: 8.24
Service: 9.21
Location: 8.75
Room Quality: 8.2
Amenities: 7.73
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.61
P
Pedro Antonio • couple • us
9
2026-02-12 • via Nuitee
S
Schonter • solo_traveller • us
10
Good
2026-02-10 • via Nuitee
G
Gernot • extended_group • de
9
Pros:

Hervorheben kann man das wirklich freundlich Personal und das gute Frühstück. Ich würde immer wieder dieses Hotel buchen.

2026-02-10 • via Nuitee
W
Wendell • family_with_children • us
8
Decent place to stop for a day or two.
Pros:

Was clean, especially the bathroom

2026-01-20 • via Nuitee
I
Iqra • couple • us
10
2026-01-19 • via Nuitee
B
Belinda • solo_traveller • us
10
2026-01-19 • via Nuitee
A
Amazingjrny • solo_traveller • us
10
Pros:

The staff is very friendly and helpful. The room was very neat and comfortable.

2026-01-16 • via Nuitee
M
MIGUEL ANGEL • family_with_children • mx
8
Pros:

Todo bien.

Cons:

aun no me regresan el dinero del deposito, i still waiting for the money back deposit

2026-01-05 • via Nuitee
R
rashad • family_with_children • us
10
This was a good stay for me and my family
Pros:

Everything

Cons:

Nothing

2026-01-05 • via Nuitee
O
Olivia • couple • us
10
2026-01-05 • via Nuitee
K
Kelly • couple • us
10
2025-12-24 • via Nuitee
S
Sandy • couple • us
9
2025-12-12 • via Nuitee
J
Jennifer • couple • us
9
2025-12-05 • via Nuitee
T
Tanya • couple • us
9
Great price
Pros:

I like it, it was nice, comfortable. I like the parking

Cons:

No microwave in my room had to walk to the lobby, and the bed was hard. Also, the tub had hairs in it

2025-11-25 • via Nuitee
D
Donovan Smith • family_with_children • us
10
Pros:

Todo estuvo perfecto

Cons:

No hay molestias de ninguna manera

2025-11-03 • via Nuitee
B
Bielca • family_with_children • us
10
Clean
Pros:

Everything

Cons:

N/A

2025-10-27 • via Nuitee
S
Santa • couple • us
9
Pros:

Location cleanliness staffing breakfast

Cons:

I thought I saw a sofa on the pictures and when I checked in they said it was a chair and needed that sofa cuz I had 4 boys. 18,16,14,9. But the place was nice.

2025-10-12 • via Nuitee
D
Dolores
10
Pros:

Amazing and everyone is so nice and helpful will surely come back here to stay

2025-10-11 • via Nuitee
S
Samantha • partner
10
Pros:

I came into town for my birthday and I would definitely be coming back! Staff was nice specially the girl when I first checked in. Breakfast was good, the pool is nice and clean !! Only about 20-25 minutes from everything. And 30 minutes from the airport

2025-10-11 • via Nuitee
T
Terrance • couple • us
10
2025-10-05 • via Nuitee