Holiday Inn Houston Intercontinental Airport by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.6 (728 reviews)
15222 John F Kennedy Boulevard , Houston , us

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Decent breakfast
Cons:
Cleanliness issues
Service frustrations with shuttle

Categories

Cleanliness
6.56
Some reviews mentioned cleanliness issues, such as hairs in the shower and musty smells.
Service
8.53
Staff was generally described as friendly and helpful, particularly Isabel and Sayra.
Location
7.07
Convenient for airport access but some guests reported frustrations related to shuttle service.
Room Quality
7.02
Rooms were noted as generally good but had some maintenance issues and cleanliness concerns.
Amenities
8.05
Amenities like the restaurant and recreation areas were appreciated, though the pool and some areas had cleanliness concerns.
Value for Money
6.51
Some reviews mentioned that the hotel was considered too expensive given the overall experience.
Food and Beverage
8.56
Breakfast received positive notes for being fresh and plentiful.
Overall Experience
8.53
Many guests expressed a satisfactory overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:41

Property Description

Convenient Location and Shuttle Service
Situated on the Texas 8 Beltway, our hotel offers a quick shuttle service to the nearby George Bush Intercontinental Airport, ensuring a stress-free travel experience for our guests.

Comfortable Rooms and Dining Options
Each room at Holiday Inn Houston Intercontinental Airport features Cable TV, coffee facilities, and a work desk. Indulge in delicious American cuisine at Texas Hill Country restaurant or unwind with a drink at Blue Dixie Kitchen.

Relaxing Amenities and Recreation
Take advantage of our outdoor pool, fitness center, and tennis courts during your stay. For business travelers, we offer a well-equipped business center. And don't forget to explore the nearby Jesse H. Jones Park and Nature Center.

Book your stay at Holiday Inn Houston Intercontinental Airport today for a perfect blend of convenience and comfort!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 728 reviews
Cleanliness: 6.56
Service: 8.53
Location: 7.07
Room Quality: 7.02
Amenities: 8.05
Value for Money: 6.51
Food and Beverage: 8.56
Overall Experience: 8.53
R
RUSLAN • solo_traveller • ua
10
2026-07-16 • via Nuitee
N
Naser • solo_traveller • ps
9
2026-07-14 • via Nuitee
C
Chestang • solo_traveller • us
1
Pros:

Nothing

Cons:

Nothing

2026-07-07 • via Nuitee
M
Maria • solo_traveller • ph
8
Comfortable
Pros:

Clean and easy to access

Cons:

Nothing

2026-07-07 • via Nuitee
E
EDUARDO • solo_traveller • co
2
Pros:

Nada

Cons:

Lejos de todo

2026-07-05 • via Nuitee
D
Dominic André Philipp • solo_traveller • at
1
2026-07-02 • via Nuitee
I
Ivone • solo_traveller • us
1
I don't suggest anyone to go there until they fix the water problem and stop the neighbors from swim
Pros:

Great staff and location

Cons:

When I checked in they had no water and I wasn't notified and 5 hrs later the water was turned back on but no hot water and next they the water pressure were horrible they changed us to a diferent room but when we got there the room were completely unclean and I went downstairs and the manager wasn't helpful but the regular check in person. Was very polite and she brought us to the first floor to take a shower and there was still no hot water it wasn't a great experience at all ..and also the pool is unsafe open to the public I was able to witness a neighbors coming from the back jumping in the pool on their underwear not bathing suites also some of them bath in their clothes..

2026-06-30 • via Nuitee
S
Shh • family_with_children • us
10
2026-06-30 • via Nuitee
S
Samaria • extended_group • us
6
Should’ve been half off
Pros:

The staff were very nice and helpful.

Cons:

The facility just wasn’t up to par. Also, the morning during check out, there was no hot water for at least 3 hours. I couldn’t shower, because the water was freezing! I had to end up taking a wash up, which really isn’t sufficient in this Texas heat. I really think I should get money back or a free night stay at any Holiday Inn for this huge inconvenience.

2026-06-29 • via Nuitee
S
Sultan • solo_traveller • us
2
2026-06-29 • via Nuitee
I
Igor • couple • us
10
2026-06-28 • via Nuitee
B
Bx • solo_traveller • us
8
Pros:

Proximity to the airport, clean room

Cons:

Wifi did not work in the room so I had to sit in the lobby to use my computer.

2026-06-26 • via Nuitee
A
Alexandra • solo_traveller • us
9
2026-06-23 • via Nuitee
P
Paola • couple • co
10
2026-06-12 • via Nuitee
J
Jaide • solo_traveller • ph
10
2026-05-21 • via Nuitee
C
Clarisa • solo_traveller • gb
7
Affordable and comfortable stay
Pros:

Very close to the airport, and the shuttle service is such a convenience to go back and forth. Easy check-in and check out and room service kept the room clean daily. Overall customer service was good and staff were helpful.

Cons:

Facilities could be updated a bit. There wasn't any bottled water in the room. The shower gel was never topped up, and the soap dispenser near the sink fell off the wall while there. Room should have drinking water available.

2026-05-18 • via Nuitee
M
M1455AIlorenzob • Business
4
Nightmare on JFK Blvd.
Pros:

Horrible. Stained carpet everywhere. Radioactive green-colored water in the unusable pool. No water one night. No restaurant staff one day and told by some other emps they hadn’t been paid in a month. Our company ultimately pulled all of us after mold was found in several rooms. No driver on another day for hotel shuttle so we Ubered instead from IAH.
Hate to say it but typical kind of owners in this business known for paying themselves before they pay vendors and staff.
Can’t believe IHG lets them continue with their flag.
Only redeeming quality is the staff that puts up with it.

2026-05-06 • via Tripadvisor
I
Iliyazova • couple • us
1
Double charged me and refused to refund me
Pros:

Double charged me

Cons:

Nothing

2026-04-24 • via Nuitee
V
V1865OKmonikak • Couples • United States
8
Thank you
Pros:

Late check in, but service was good! Perfect for a good sleep.

2026-04-18 • via Tripadvisor
J
Jan • couple • gb
8
2026-04-11 • via Nuitee