Mercure London Paddington Hotel

Hotels
•
Mercure
7.7 (2951 reviews)
144 Praed St, Paddington , London , gb

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Small and dated rooms

Categories

Cleanliness
6.28
Room cleanliness was noted to be poor, with mentions of dirty bedsheets and an overall need for renovation.
Service
8.25
Staff were friendly, though service issues like luggage handling were noted.
Location
9.79
Location was consistently praised, being very central and convenient.
Room Quality
6.74
Rooms were described as small, dated, and noisy, affecting the overall comfort.
Amenities
7.27
Limited amenities mentioned, with some facilities being old and in need of renovation.
Value for Money
7.73
Some reviews indicated that the hotel may not provide the best value for the price given its condition.
Food and Beverage
7.78
Breakfast service was noted to require walking to another location, which was inconvenient for some guests.
Overall Experience
7.75
Guests had mixed experiences; location praised but many issues noted regarding comfort and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:42

Property Description

Convenient Location
Located just a stone's throw away from Paddington Station and the Heathrow Express, the Mercure London Paddington Hotel offers easy access to transportation and nearby attractions.

Modern Amenities
Enjoy the convenience of free WiFi, a 24-hour gym, and rooms equipped with flat-screen TVs, air-conditioning, and free minibars that are restocked daily.

Dining and Entertainment
Indulge in delicious meals at the on-site Frankie & Benny's restaurant or unwind at the Gallery lounge and bar while watching sports on a 42-inch flat-screen TV.

Ready to experience comfort and convenience in the heart of London? Book your stay at Mercure London Paddington Hotel now!

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Please note that if an advance purchase reservation is booked, the card charged needs to be present on check-in at the hotel. If the card is not present at the hotel then another payment is required from another card and the original card will be refunded.

Please note that guests who are found smoking in the hotel will be charged a fine of GBP 200.lGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs GBP 30 per day.

Location

Guest Reviews

7.7
Based on 2951 reviews
Cleanliness: 6.28
Service: 8.25
Location: 9.79
Room Quality: 6.74
Amenities: 7.27
Value for Money: 7.73
Food and Beverage: 7.78
Overall Experience: 7.75
T
Teresa • couple • us
9
Offer good value for the money.
Pros:

Location is good, close to restaurants and has lot of food choices. Room is a bit small, but with good air conditioning. Hotel provides soft drinks and water in refigerator for free.

Cons:

Room is smaller than what I expected, but still good for 1 - 2 day stay.

2026-05-16 • via Nuitee
J
Jennifer • solo_traveller • gb
8
2026-05-16 • via Nuitee
L
Louise • solo_traveller • au
9
Pros:

Central location and near to public transport, access to Heathrow.

2026-05-16 • via Nuitee
G
Gilles • solo_traveller • ch
8
Très bon emplacement
Pros:

L’emplacement

Cons:

.

2026-05-15 • via Nuitee
J
Jennifer • solo_traveller • gb
8
Pros:

Convenient and comfortable

2026-05-14 • via Nuitee
C
carolyn • couple • gb
10
2026-05-14 • via Nuitee
D
david • solo_traveller • au
8
Pros:

Location and the bed was very comfortable.

Cons:

I was told i was going to get an upgrade that didnt happen. And when we where checking in i was told the room was not paid. But on further investigation thy found i had paid. And two times i had to chase up the cleaners because our room was not cleaned.

2026-05-14 • via Nuitee
R
Randell Jake • couple • gb
8
2026-05-14 • via Nuitee
D
Donna • solo_traveller • us
8
2026-05-14 • via Nuitee
T
Takashi • couple • jp
8
Satisfied
Pros:

場所が駅のすぐそばで最高。

Cons:

掃除は行き届いていない。

2026-05-12 • via Nuitee
K
Kurtis • solo_traveller • gb
1
Abysmal
Pros:

Nothing

Cons:

Made me move to a different hotel in the basement with dirty flooring

2026-05-12 • via Nuitee
M
Manigue • family_with_children • gb
6
Pros:

The location is unbeatable for anyone travelling via Paddington Station. The room was clean and modern, and the bed was very comfortable.

Cons:

The room was a bit smaller than expected for the price, but typical for central London.

2026-05-11 • via Nuitee
C
Christina • solo_traveller • at
8
2026-05-10 • via Nuitee
A
Alia • solo_traveller • qa
8
2026-05-09 • via Nuitee
S
Sevo • couple • nl
8
Personeel was top, eten ook
Pros:

Breakfast

Cons:

Kamer grootte

2026-05-08 • via Nuitee
D
Daniela • family_with_children • au
10
2026-05-07 • via Nuitee
J
Joanne • solo_traveller • au
9
Good for a couple nights
Pros:

Location is great

Cons:

Rooms are small but everywhere in London is small

2026-05-07 • via Nuitee
O
Onyinyechi • solo_traveller • fr
10
2026-05-06 • via Nuitee
H
Hashem • solo_traveller • sa
5
Pros:

Near Paddington station

Cons:

Small room and old building.the resturant for breakfast is located outside

2026-05-06 • via Nuitee
M
Martin • couple • gb
9
Just what was needed after a long flight
Pros:

Good welcome and very helpful staff.

Cons:

Location next to Paddington Station. Complementary toiletries, drinks. Air conditioning that worked and was adjustable.

2026-05-05 • via Nuitee