Hotel Gran Juquila Huatulco

Hotels
8.9 (191 reviews)
Boulevard Chahue Manzana 5 Lote 2 Sector P , Santa Cruz Huatulco , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Luggage storage
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Cons:
Poor restaurant quality
Hazardous furniture

Categories

Cleanliness
8.84
Rooms were reported very clean and tidy overall.
Service
9.31
Staff was friendly, knowledgeable, and attentive.
Location
9.26
Great location, close to beaches and shopping.
Room Quality
8.8
Rooms were spacious and comfortable, but furniture could be hazardous.
Amenities
9.14
Good pool and options for food nearby, though restaurant food could improve.
Value for Money
8.79
Prices were found to be fair for what was offered.
Food and Beverage
7.84
Restaurant food was reported as bland, but breakfast was good.
Overall Experience
9.22
Enjoyable stay overall with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:49

Property Description

Outdoor Swimming Pool and Garden
Hotel Gran Juquila Huatulco boasts an inviting outdoor swimming pool and a lush garden, perfect for relaxation under the sun. Guests can unwind by taking a refreshing dip in the pool or strolling through the well-maintained greenery.

Restaurant and Room Service
Indulge in delicious meals at the on-site restaurant or enjoy the convenience of room service for a private dining experience. Whether craving local cuisine or international flavors, guests can satisfy their taste buds without leaving the comfort of the hotel.

Convenient Location
Situated just 200 meters from Chahue Beach and close to Santa Cruz Beach, Hotel Gran Juquila Huatulco offers easy access to the beautiful coastlines. Additionally, with downtown Huatulco/Crucecita and Huatulco National Park nearby, guests can explore the vibrant surroundings effortlessly.

Book your stay at Hotel Gran Juquila Huatulco now for a memorable vacation experience!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 191 reviews
Cleanliness: 8.84
Service: 9.31
Location: 9.26
Room Quality: 8.8
Amenities: 9.14
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 9.22
S
Samantha family_with_children mx
10
Pros:

Las habitaciones, la ubicación y el bar que estaba cerca de la piscina

Cons:

No hubo algo que me desagradara, en general todo estuvo super, volvería al lugar

2026-02-12 via Nuitee
M
MacDowell couple ca
8
2026-02-11 via Nuitee
K
kryski family_with_children ca
10
Pros:

Clean rooms. And great food

Cons:

Nothingq

2026-02-10 via Nuitee
K
Kathleen couple ca
9
Wonderful location, facility and good value for money.
Pros:

Staff were friendly, welcoming and helpful. The location was close to shopping and beaches, but in a quiet location. Room and bedding was clean, and the pool was a welcome amenity. Food in the restaurant was very good.

Cons:

We had a junior suite, with a mini fridge and coffee maker but the room was equipped with only 2 coffee cups. We would have appreciated having several glasses and perhaps some cutlery but this was a minor issue.

2026-02-08 via Nuitee
D
diana janet family_with_children mx
10
Pros:

Desde que entras, el personal es muy amable, la alberca super limpia, las habitaciones muy cómodas, definitivamente regresaremos ahí.

Cons:

El wifi pierde señal en las habitaciones y solo una chica se portó medio sangrona pero supongo que tenía un mal día.

2026-01-30 via Nuitee
M
Miguel family_with_children mx
10
2026-01-29 via Nuitee
F
FRANCISCO JAVIER solo_traveller mx
7
Pros:

En general todo bien

Cons:

El aire acondicionado tenia rotas las rejillas y no se podia dirigir el flujo de aire

2026-01-29 via Nuitee
G
Gia Rose family_with_children us
9
Nice staff, clean facilities.
Pros:

The staff was very kind and helpful. The beds were clean and comfortable. The pool was cute. The balconies were great to have with the sound of the fountain.

Cons:

Honestly, I wasn't impressed with the food choices at the restaurant. And they weren't even open until 8am to get coffee. Staff was there. They should make coffee available earlier.

2026-01-25 via Nuitee
J
jim couple ca
7
2026-01-23 via Nuitee
C
Carlos couple mx
9
Excelente si buscas relajar y descansar.
Pros:

La ubicacion muy bien y las instalaciones muy bien estacionamiento accesos bien, restaurant bien, nos la pasamos muy bien.

2026-01-19 via Nuitee
J
Jose Carlos family_with_children mx
8
2026-01-17 via Nuitee
L
Lucy family_with_children mx
10
2026-01-15 via Nuitee
S
Sonia extended_group us
7
decent
Pros:

staff was friendly

Cons:

could not get towels for swimming pool and if I used the room's towels, the staff could not get me new fresh ones

2026-01-13 via Nuitee
M
Michael family_with_children ca
7
2026-01-12 via Nuitee
A
Ana Beatriz couple it
7
2026-01-09 via Nuitee
S
Silvino Alberto family_with_children mx
10
2026-01-05 via Nuitee
Édgar Salvador family_with_children mx
8
2025-12-30 via Nuitee
C
Cf solo_traveller mx
10
Pros:

Muy buena ubicación, la comida del restaurante es súper rica, playas cerca, un Chedraui, el centro de Huatulco también está cerca, el personal muy amable y la limpieza impecable. Disfrutamos mucho nuestra estancia en el hotel, definitivamente volveremos

2025-12-27 via Nuitee
F
Forest Dreamer family_with_children ca
7
Pleasant & Clean Rooms, restaurant could use a new chef
Pros:

We were a family of 4 with 2 seniors, stayed for 3 nights in early December. This place is a lot like what is pictured, nice sized rooms with high ceilings. The staff are pleasant (and seem to only speak one language, and my spanish is choppy!) Cute balconies on the second floor....no elevators (only stairs and a ramp for rolling luggage beside them) so keep that in mind for seniors and those with mobility issues ask for ground floor. It's a short walk to the pretty beach however it is often too rough to swim, so the pool is a nice option, its not deep and half of it is shallow for little kids. This hotel seems set up best for families with children. There are amazing swimmable beaches accessible by car or taxi. The water pressure in the showers were very good, beds were comfortable and very clean. Parking on site was handy. The price was good. There is an amazing neopolitan pizza place 3 mins from the hotel and an incredible fish taco stand also nearby.

Cons:

The furniture in the rooms is a set of tripping hazards. I stubbed my toes a million times, there is NO FRIDGE unfortunately. No glassware either. Its set up to sleep or sit and thats it. We had to go buy plastic cups for any beverages we had in our rooms, and ice and a cooler from the OXXO. The rooms had dim lighting sconces (cold white LED bulbs) which made it feel a bit like office lighting at night. The A/C units were unreliable in one of the 2 rooms our family stayed in. The A/C placement wasnt great...basically blows cold air on you on the bed so we were all constantly turning them off and on because of the rollercoaster of humidity, heat and freezing merry go round...i slept with the remote in my hand to turn it off and on. The restaurant food was pretty bland and tasteless especially the mexican dishes...do not order anything with the shrimp like the shrimp cocktail..its farmed, frozen, defrosted into a ketchup soup. This one was one of the worst restaurants for food...however the staff we really nice and they made good Americano coffee. I would eat somewhere else until they hire someone who can cook the good stuff . The Christmas Decoration bomb hit this place with abandon...a little too much flashing strobe lights in every direction covering every pillar, pole, balconey, floor, door knob in sight. I found myself wishing I came during Dia De Los Muertos instead.... would it have been easier on the eyes 👀 !?

2025-12-16 via Nuitee
N
Nicola couple it
8
Una buena estancia en huatulco
Pros:

Esta cerca de la playa (que no es la mas bonita de Huatulco) el personal muy atento y amable, esta cerca de una plaza comercial, pero lejos unos 15-20 minutos a pie del centro de Crucecita! Los precios del restaurante estan bien. La habitación amplia, limpia y con camas comodas.

Cons:

El volumen de la televisión era muy alto aun asi con el minimo, ponen musica en la noche como hasta las 10-11pm, nos tocaron un dia unos huespedes ruidosos, el internet intermitente aunque si sirve la mayoria del tiempo

2025-12-15 via Nuitee