Hotel Indigo London Hyde Park Paddington by IHG

Hotels
Hotel Indigo
8.6 (705 reviews)
16 London Street, Paddington , London , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Small room size
Crowded breakfast area

Categories

Cleanliness
8.56
Rooms were very clean and fairly modern.
Service
9.53
Staff were extremely friendly and helpful throughout our stay.
Location
9.57
Ideal location with easy access to Paddington Station.
Room Quality
8.02
Room size was small but standard for European hotels.
Amenities
8.55
Well-equipped rooms with necessary amenities.
Value for Money
8.01
Considered pricey for the perceived value.
Food and Beverage
7.56
Breakfast area was crowded with mediocre options.
Overall Experience
9.03
Enjoyable stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:02

Property Description

Unique Boutique Bedrooms with Wall Art
Hotel Indigo London Hyde Park Paddington offers boutique bedrooms with captivating wall art, providing a unique and stylish stay experience. Each room is individually decorated with vibrant colors and hardwood floors, creating a chic and modern ambiance.

Delicious Dining Options at Bella Italia
Guests can indulge in the creative Italian menu at Bella Italia Paddington, featuring quality local produce and exclusive wines. Enjoy a Full English Breakfast with Italian twists or traditional tea and cake in the colorful cafe dining room or on the terrace, adding a flavorful touch to your stay.

Convenient Location and Modern Amenities
Located near Paddington Station, Hotel Indigo London offers easy access to Hyde Park, Oxford Street, Knightsbridge, and Notting Hill. With a 24-hour fitness center, free high-speed WiFi, and designer interiors, including contemporary art and stylish furniture, the hotel provides a perfect blend of convenience and luxury for your stay.

Book now to experience the unique charm and modern comforts of Hotel Indigo London Hyde Park Paddington.

Important information:

Please note that if an advance purchase reservation is booked, the card charged needs to be present upon check-in at the hotel. If the card is not present at the hotel, another payment is required from another card and the original card will be refunded.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs GBP 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 705 reviews
Cleanliness: 8.56
Service: 9.53
Location: 9.57
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 9.03
M
Margaret family_with_children nz
6
Pros:

Super handy for Paddington station.
Good bathroom.

Cons:

Rather small bedroom and a few things not working.

2026-03-31 via Nuitee
C
Christine family_with_children us
9
Pros:

Check in was very easy. Location was so convenient to Paddington station and lots of restaurants

Cons:

There weren't convenient outlets close to the beds

2026-03-30 via Nuitee
6
632theresae Family
10
Such a great hotel
Pros:

This hotel is in a great location. Just blocks away from paddington station. Which makes it very easy to get to/fro Heathrow Airport. This is our second time staying here. I suggest including breakfast with your room. A lot
Of choices and very good. Bella Italia is tasty and the service is great. This hotel is comfortable and the service is great. Highly recommend. Can’t wait for a third stay.

2026-03-28 via Tripadvisor
T
Travelforwork1990 Business Barcelona, Catalonia
10
Great hotel and service
Pros:

Great hotel. Perfect location and amazing service. Especially from Shah, at reception. He really went above and beyond! Definitely will be back!

2026-03-25 via Tripadvisor
M
Mario solo_traveller it
8
2026-03-20 via Nuitee
J
Jacob solo_traveller gb
10
2026-03-19 via Nuitee
P
Passport03939596724 Friends getaway
10
Fantastic customer service from Shah
Pros:

Shah was fantastic. He'd given us all the local knowledge of London and the good area to find parking, food, and tourist attractions

2026-03-15 via Tripadvisor
D
daleaX7162MN Couples
10
Hotel Indigo London Paddington 5 stars out of 5
Pros:

Our stay at the Hotel Indigo Paddington was great. The hotel is located a short walk from Paddington station. The Heathrow Express starts & terminates here making our transit from Heathrow airport simple. The tube lines also pass through here making our getting around very easy. The hotel is a short walk (10 min) to Hyde Park & was a very good base for our London stay. Our room was a bit small, however, it was clean and comfortable. We didn't spend a lot of time inside the room as we were out and about. The staff were exceptional, particularly Lesse. The included breakfast, provided by the Italian restaurant adjoining the hotel was sensational. We highly recommend the Hotel Indigo London Paddington. We would stay there again.

2026-03-15 via Tripadvisor
P
Passenger44812520985 Business
10
Hotel stay
Pros:

Really great hotel with amazing staff especially Shah

2026-03-14 via Tripadvisor
T
Trek54010691938 Friends getaway
10
Stay W friends
Pros:

Ahmed the security officer and Shah were both wonderful and helpful and made my stay wonderful and gave great recommendations

2026-03-14 via Tripadvisor
O
OnAir57821565406 Friends getaway
10
Amazing experience
Pros:

Amazing experience. Shah and Ahmed were impeccable hosts.

2026-03-14 via Tripadvisor
L
Lucie solo_traveller gb
9
Clean, modern, good location
Pros:

Good location, clean, modern, friendly staff

Cons:

Room was slightly small but was fine for one person or even two for a short stay

2026-03-14 via Nuitee
J
Jason solo_traveller gb
8
2026-03-10 via Nuitee
O
Oliver couple de
9
Wir werden das Hotel bei unserem nächsten London Besuch wieder buchen.
Pros:

Es wurde bei der Ausstattung an soviel gedacht, wie z.B. ein Nachtlicht auf der Toilette (schaltbar schon am Bett), Vorhänge, die das Zimmer wirklich dunkel machen oder eine Eurosteckdose und ganz viel mehr. Wir werden das Hotel auf jeden Fall weiter empfehlen.

Das Frühstück war sehr lecker und abwechslungsreich.

Die Lage 500m von der Paddington Station, ist ideal für alle Ausflüge in alle Richtungen. Das Speise- und Einkaufsangebot im Viertel war großartig.

Cons:

Leider hatten wir ein Zimmer zum Hof raus, wo bei einem angrenzenden Haus die ganze Zeit eine Lüftungsanlage lief. Dadurch war ein ständiger (aber gleichbleibender) Geräuschpegel zu hören.

2026-03-10 via Nuitee
S
Steve solo_traveller gb
8
2026-03-07 via Nuitee
M
MeadowsSB Business Gunnislake, Cornwall, England
10
Great service from from staff at this hotel
Pros:

Great service at this hotel. The front desk and housekeeping staff went out of their way to ensure I had the best room for my needs. A special mention to Gabriel who was very patient and went out of his way for me. Very convenient to Paddington station and lovely rooms. Price competitive for London.

2026-03-05 via Tripadvisor
D
davidpboynton Business Naples, Florida
10
Cute little spot handy for Paddington
Pros:

Great location for Paddington, very cute terrace room, good breakfast, friendly helpful staff. Gabriel was very helpful with my luggage.

2026-03-05 via Tripadvisor
J
jacktK4277DL Solo travel Leeds, West Yorkshire, England
10
Great experience
Pros:

Great room. Great hospitality. Nice surprise to see a gym that was in good condition. Gabriel on reception was amazing and super helpful and friendly.

Will be staying again.

2026-03-04 via Tripadvisor
A
Aiken couple ie
9
2026-03-04 via Nuitee
A
Andrew solo_traveller gb
9
Good hotel in a very convenient location
Pros:

The hotel is in a very convenient location, just a 2 minute walk from Paddington Station and the associated underground station. There are also many coffee shops and restaurants in the same area. The room was quite small, but this is London so is to be expected, however it was well organised to make the best use of the space. I only had a small carry on size case with me, but if you had a full size case it would be awkward to open on the floor. The shower and bathroom were very nice. Bed was very comfortable. The staff at the hotel were all really friendly and helpful which made all the difference and they have somewhere to store your luggage if you need it.

2026-03-02 via Nuitee