Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Excellent food
Cons:
Small rooms
No microwaves
Dated bathroom

Categories

Cleanliness
9.25
The hotel was clean and elegant as mentioned in the review.
Service
9.75
David the bellman was especially friendly and helpful, indicating excellent service.
Location
9.25
The location was perfect, at the center of the French Quarter for easy access.
Room Quality
7.75
Room was small with limited view, which may contribute to a lower sentiment.
Amenities
8.75
Basic amenities were available, but absence of microwaves noted.
Value for Money
8.75
Overall value seems reasonable given the price range and location.
Food and Beverage
9.25
Food at Roux was excellent, contributing positively to the overall experience.
Overall Experience
9.25
Despite minor issues, the overall experience was positive, with familiarity and warmth.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:10

Property Description

Luxurious Accommodation in the Heart of the French Quarter

Exquisite Dining and Recreation
Indulge in delectable dishes at the on-site restaurant and take a refreshing dip in the outdoor pool. Unwind with live jazz music at the bar on select evenings, offering a truly immersive experience.

Comfortable Rooms with Modern Amenities
Relax in rooms equipped with a flat-screen cable TV, free WiFi, and in-room coffee machine. Enjoy the convenience of complimentary bottled water and the option of a balcony with outdoor seating in select rooms.

Convenient Location
Explore nearby attractions such as the Louisiana State Museum, St. Louis Cathedral, and Jackson Square, all within walking distance. With Louis Armstrong Park just a 5-minute walk away, the hotel offers easy access to top destinations.

Book your stay at Bourbon Orleans Hotel for an unforgettable experience in New Orleans.

Important information:

Please note that ice chests and coolers are prohibited.

Please note that large vehicle parking will require an additional surcharge plus tax.

Parking rates are subject to change without notice and different valet parking rates apply during special events.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 1 year old to 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 56.35 per day.

Location

Guest Reviews

9
Based on 2031 reviews
Cleanliness: 9.25
Service: 9.75
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
1
196lilahs Family
10
Amazing in every way
Pros:

Every staff member including David was so kind! The hotel was stunning with a wonderful pool and some fun ghost stories. Definitely check it out

2026-07-25 via Tripadvisor
A
Ann couple gb
8
2026-07-25 via Nuitee
B
B4595EDjustinh Friends getaway
10
Great Stay At Bourbon Orleans
Pros:

Very friendly and clean environment, perfect for my stay in New Orleans. All staff was very helpful and great. Officer Huey especially, I overindulged and he made sure I made it to my room safely.

2026-07-24 via Tripadvisor
S
stevenbK4520QH Couples
10
Our favorite Hotel
Pros:

A shout out to David our Bellman. We chatted with him in and out the door on our four day stay. Always a pleasant conversation. When we checked out at 11 we had him hold our suitcase because our flight back to San Antonio delayed. We told him we were going to walk around for a while. He said no worries he would have a cab in 5 min.when we were ready to leave and he did. Carried our bags to the cab for us. Great guy that well represents the Boubon-Orleans.

2026-07-24 via Tripadvisor
M
Maciek solo_traveller pl
8
2026-07-24 via Nuitee
C
Carlessi solo_traveller it
8
2026-07-24 via Nuitee
C
Chiara solo_traveller it
10
Super
Pros:

Hotel elegante, in pieno centro, con servizi al top.
Personale cortese, camera pulitissima, ampia e silenziosa.
Esperienza al di sopra di ogni aspettativa.
Consigliatissimo!

2026-07-24 via Nuitee
A
A1907OHbrianc Family
10
Love the Hotel
Pros:

Our checking was amazing! Very accommodating and friendly.

2026-07-23 via Tripadvisor
T
Travel21713119249 Family
10
Thanks, Dee!!
Pros:

Dee made our check-in experience exceptional! She was warm, welcoming, and incredibly helpful from the moment we arrived. We had three rooms booked, and she went above and beyond to place all of our rooms on the same floor, which made our stay so much more convenient. Her friendly attitude, professionalism, and willingness to accommodate our request truly stood out. Thank you, Dee, for starting our trip off on such a positive note—we really appreciated your outstanding customer service!

2026-07-23 via Tripadvisor
A
andrewmQ1763WE Family
10
Dee was awesome!
Pros:

Dee was an outstanding help with our family trip! She was able to work some magic and get us all on the same floor!! Thank you for being a great help to the Bourbon Orleans Hotel! You made our trip awesome!

2026-07-23 via Tripadvisor
L
Lybrand couple us
10
We loved the room
Pros:

It was beautiful, historical, and very peaceful

Cons:

It has lore

2026-07-23 via Nuitee
5
51kellyer Couples
2
Very disappointed and hot!
Pros:

The building is beautiful and especially the pool area. Unfortunately we could not enjoy our stay because our AC wouldn’t work in our room. It was 83 degrees all night. We asked that they switch our rooms, but they claimed the AC was out in every room, although everyone we talked to had AC. Very disappointed in the way this was handled. They offered to comp us only one night and we were booked for 3. We decided to cut our trip short.

2026-07-21 via Tripadvisor
J
joserK8345XU Friends getaway
10
Hot! but love New Orleans
Pros:

The hotel was beautiful! I love all the story’s that come with the hotel it give a spooky vibe ! Valet was excellent you do have to wait a little bit for your car but the parking is kind of far for the valet guys but Gary did Good job explaining that part also very helpful with good food options! Front seat was on point ! Assist me with everything I need it !

2026-07-20 via Tripadvisor
B
brandoncG1505FS Couples
10
30 year anniversary
Pros:

The location was excellent. Very clean and the staff was great especially David the bellman.

2026-07-20 via Tripadvisor
C
Curious55244114873 Family
10
Great stay!
Pros:

Very much enjoyed our stay here! Friendly staff, clean, centrally located to everything! Our valet, Ashton, was very friendly and helpful. Helped us load our bags into the truck, offered to clear trash from our car, always smiling! We would definitely stay again!

2026-07-19 via Tripadvisor
O
O7982XBoliviam Family
6
Nice location but no ac
Pros:

Nice hotel. Great location but definitely probably won’t come back due to the ac not working. The lowest it got was 76°

2026-07-19 via Tripadvisor
Y
Y1122FEdeborahs Family
10
Great experience and highly recommend
Pros:

I had a great experience at Bourbon Orleans and was treated like a queen by staff. I will be returning

2026-07-19 via Tripadvisor
A
amandapZ647HL Couples
10
Wonderful experience
Pros:

Incredible staff and drinks. Camryn, Isaiah, Summer, and Ricky all took great care of us. Great espresso martini!! Food was also delicious. Highly recommend this spot.

2026-07-18 via Tripadvisor
H
H3959BBbenk NONE
6
Pretty good hotel
Pros:

Great location and value but they miss the details in service and amenities that would make it a great place to stay. They rent out the pool so don’t count on it being available.

2026-07-17 via Tripadvisor
V
Voyage581576 Couples
10
Beautiful hotel
Pros:

The Bourbon Orleans is a beautifully, well maintained hotel. We were so kindly treated by staff, in particular, Blake, one of the valets who helped us get our luggage to our room. I love that the hotel is conveniently located within walking distance of some of our favorites in New Orleans, Fritzel's European Jazz Club, Cafe Du Monde, and Pat O'Brien's.

2026-07-14 via Tripadvisor