Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Excellent food
Cons:
Small rooms
No microwaves
Dated bathroom

Categories

Cleanliness
9.25
The hotel was clean and elegant as mentioned in the review.
Service
9.75
David the bellman was especially friendly and helpful, indicating excellent service.
Location
9.25
The location was perfect, at the center of the French Quarter for easy access.
Room Quality
7.75
Room was small with limited view, which may contribute to a lower sentiment.
Amenities
8.75
Basic amenities were available, but absence of microwaves noted.
Value for Money
8.75
Overall value seems reasonable given the price range and location.
Food and Beverage
9.25
Food at Roux was excellent, contributing positively to the overall experience.
Overall Experience
9.25
Despite minor issues, the overall experience was positive, with familiarity and warmth.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:10

Property Description

Luxurious Accommodation in the Heart of the French Quarter

Exquisite Dining and Recreation
Indulge in delectable dishes at the on-site restaurant and take a refreshing dip in the outdoor pool. Unwind with live jazz music at the bar on select evenings, offering a truly immersive experience.

Comfortable Rooms with Modern Amenities
Relax in rooms equipped with a flat-screen cable TV, free WiFi, and in-room coffee machine. Enjoy the convenience of complimentary bottled water and the option of a balcony with outdoor seating in select rooms.

Convenient Location
Explore nearby attractions such as the Louisiana State Museum, St. Louis Cathedral, and Jackson Square, all within walking distance. With Louis Armstrong Park just a 5-minute walk away, the hotel offers easy access to top destinations.

Book your stay at Bourbon Orleans Hotel for an unforgettable experience in New Orleans.

Important information:

Please note that ice chests and coolers are prohibited.

Please note that large vehicle parking will require an additional surcharge plus tax.

Parking rates are subject to change without notice and different valet parking rates apply during special events.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 1 year old to 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 56.35 per day.

Location

Guest Reviews

9
Based on 1876 reviews
Cleanliness: 9.25
Service: 9.75
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
A
Antonietta • couple • ca
10
Would definitely recommend this hotel to friends and family excellent
Pros:

Only complaint I have about the breakfast service. It was very slow. I think you need more staff for the morning.

2026-04-18 • via Nuitee
L
Laura • extended_group • ie
7
2026-04-18 • via Nuitee
G
Grace • solo_traveller • gb
8
Very nice but not quite 5 star
Pros:

Great lobby and pool area. Good size rooms. Quiet given its location.

Cons:

No drinks or food service by pool. TV didn't connect to phone or apps(or work at all). No minibar. Shower took several minutes to warm up.

2026-04-17 • via Nuitee
L
Laurel • couple • us
10
Extremely nice!
2026-04-17 • via Nuitee
B
Brooke • couple • us
10
Fun first visit to the city!
Pros:

Ideal location to explore the city.

Cons:

No complaints!

2026-04-15 • via Nuitee
M
Mary • solo_traveller • ca
10
Overall it was a good stay
Pros:

Breakfast was very good, very clean hotel.
Staff was very

Cons:

Their elevator is at an end of a hallway and it’s a very long walk to your room. We had a disabled sister and it was too long to walk.

2026-04-15 • via Nuitee
J
Judy • family_with_children • us
1
Pros:

There was literally no hot water. We were told to turn on the shower and run the sink for 15 minutes and we would have hot water. We ran both for over 45 minutes and we barely got tepid water.
The staff told us that is just how it is. After speaking with Alex, the front desk manager....who tried to help, we decided to switch hotels.

Stayed one night out of our 5 night stay. Alex was the only good spot. The rest if the staff was rude and condescending.

Cons:

There was literally no hot water. We were told to turn on the shower and run the sink for 15 minutes and we would have hot water. We ran both for over 45 minutes and we barely got tepid water.
The staff told us that is just how it is. After speaking with Alex, the front desk manager....who tried to help, we decided to switch hotels

2026-04-15 • via Nuitee
N
Nathan • couple • us
10
2026-04-15 • via Nuitee
B
Brooke • family_with_children • us
9
2026-04-14 • via Nuitee
L
lori • couple • us
8
Great location beautiful courtyard pool friendly staff but do not enjoy room.
Pros:

Great staff and friendly - beautiful lobby

Cons:

Put us in a handicap room without telling us. The shower was broken and too late at night to switch rooms. Don’t like handicap rooms - told front desk and all they said was sorry. Toilet was awful!

2026-04-12 • via Nuitee
A
Ayse • couple • us
7
2026-04-11 • via Nuitee
P
Philipp • couple • ch
8
Mitten drin
Pros:

Lage

Cons:

Sauberkeit, Freundlichkeit

2026-04-10 • via Nuitee
R
rachelmZ55BB • NONE
2
Skip this hotel - Very outdated; not worth price they charge.
Pros:

The guest room that we stayed at was very small compared to how it was depicted on your website. The room had very outdated decor; and generally overall looked pretty beat up, from peeling wall paper, to electrical sockets that did not hold our cell phone charger (socket was too big???); the iron /iron board were super old (also the electrical socket could not hold the iron plug, it would keep coming out and the wooden blinds did not work, did not close all the way and the light from the pool came right through the window. I'm extremely sensitive to light and as a result had a difficult time sleeping well! There were no curtains or shades to pull down to block the light. The ways are extremely thin--we could hear people outside. Overall very below standards for the price I paid. And, to top it off, the staff was very unprofessional/ rude/ valet parking is so costly and they take forever to bring you keys. Very disappointed in this property. Will not be returning to this property. The only thing good about this hotel was Roy (?) the concierge who helped us--thank you Roy for being a true professional.

2026-04-09 • via Tripadvisor
G
Gordo2100 • NONE • Dallas, Texas
10
NOLA great location for easy access.
Pros:

The location is right off of Bourbon street so you have east access to all the night life but the square is also a few steps the other direction. A 10 minute walk gets you to most places in the area with ease. There’s easy access to the on and off bus route as well, so if you want to venture out it’s also an easy walk to get to.

2026-04-08 • via Tripadvisor
M
Michael • extended_group • ch
9
2026-04-08 • via Nuitee
B
B7013VAreneec • NONE
10
Location and Ambiance
Pros:

The location is perfect located between Royal and Bourbon Streets, half a block from Jackson Square. This hotel was a welcome relief from all the shopping and visiting we did in the French Quarters. We enjoyed sitting on the balcony facing St. Ann Street watching people, although the noise was a bit distracting, we still slept well. The staff was always so nice and helpful. Overall, it was a great little trip.

2026-04-07 • via Tripadvisor
S
Smackythefrog123 • NONE • New Orleans, Louisiana
10
Wedding Weekend at Bourbon Orleans Hotel
Pros:

We had our wedding this past weekend and chose the Bourbon Orleans Hotel as our main hotel—and it exceeded every expectation.

Every aspect of the experience was truly phenomenal. The guest rooms were absolutely exquisite, and all of our guests had an incredible time. From the moment everyone arrived, the atmosphere, service, and attention to detail made the entire weekend feel so special.

We hosted both our Welcome Reception and Good-Bye Brunch at the hotel, and both events were nothing short of amazing. The food, setup, and overall execution were seamless, and our guests are still talking about how much they enjoyed both events.

What truly made the weekend unforgettable, though, was the staff. The level of care, professionalism, and genuine kindness we experienced was nothing short of perfect. We felt so supported every step of the way.

We especially want to recognize a few standout team members who went above and beyond (in addition to the fantastic sales and catering team):

Phil – Banquet Captain
Mel – Manager of Food & Beverage
Arnold – Banquet Server
Natalie – Banquet Server
Demetrius – Banquet Server
Dylan – Banquet Bartender
Dareione – Security
Mr. Terry – Security
David – Bellman
Jaquan & Tangela – Front Desk

Each of these individuals made a lasting impression and contributed to such a flawless and memorable weekend.

We are so grateful to the entire team at the Bourbon Orleans Hotel for helping bring our wedding weekend to life. We couldn’t have asked for a better experience and would recommend this hotel to anyone looking for exceptional service and a truly special place to celebrate.

2026-04-07 • via Tripadvisor
C
Chantal • couple • ca
9
Un cocon ressourçant dans une ville très animée.
Pros:

Un hôtel très agréable, un véritable havre de paix au milieu du quartier français très animé, à pied de l'ensemble des centres d'intérêt de la ville ou des transports.

Cons:

Malheureusement, pas de bouilloire ni de thé à disposition dans la chambre, ni en libre service alors que le café est disponible...

2026-04-07 • via Nuitee
A
Arely • couple • us
7
Pros:

Location and decor. It was lovely, perfect distance from bourbon. Walking distance to most things.

Cons:

The distance from the elevator to our room was far. Also, our view was horrendous.

2026-04-06 • via Nuitee
A
Anne • family_with_children • nl
6
Prima voor je city trip naar Nola!
Pros:

De locatie is super, zwembad mooi en fijn.

Cons:

De douche werd maar niet warm, 3 dagen lang was de douche situatie niet relaxed. We moesten van de receptie telkens 20 min lang het water aanzetten en dan werd de douche enigszins warm. Erg onhandig.

2026-04-05 • via Nuitee