Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Excellent food
Cons:
Small rooms
No microwaves
Dated bathroom

Categories

Cleanliness
9.25
The hotel was clean and elegant as mentioned in the review.
Service
9.75
David the bellman was especially friendly and helpful, indicating excellent service.
Location
9.25
The location was perfect, at the center of the French Quarter for easy access.
Room Quality
7.75
Room was small with limited view, which may contribute to a lower sentiment.
Amenities
8.75
Basic amenities were available, but absence of microwaves noted.
Value for Money
8.75
Overall value seems reasonable given the price range and location.
Food and Beverage
9.25
Food at Roux was excellent, contributing positively to the overall experience.
Overall Experience
9.25
Despite minor issues, the overall experience was positive, with familiarity and warmth.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:10

Property Description

Luxurious Accommodation in the Heart of the French Quarter

Exquisite Dining and Recreation
Indulge in delectable dishes at the on-site restaurant and take a refreshing dip in the outdoor pool. Unwind with live jazz music at the bar on select evenings, offering a truly immersive experience.

Comfortable Rooms with Modern Amenities
Relax in rooms equipped with a flat-screen cable TV, free WiFi, and in-room coffee machine. Enjoy the convenience of complimentary bottled water and the option of a balcony with outdoor seating in select rooms.

Convenient Location
Explore nearby attractions such as the Louisiana State Museum, St. Louis Cathedral, and Jackson Square, all within walking distance. With Louis Armstrong Park just a 5-minute walk away, the hotel offers easy access to top destinations.

Book your stay at Bourbon Orleans Hotel for an unforgettable experience in New Orleans.

Important information:

Please note that ice chests and coolers are prohibited.

Please note that large vehicle parking will require an additional surcharge plus tax.

Parking rates are subject to change without notice and different valet parking rates apply during special events.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 1 year old to 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 56.35 per day.

Location

Guest Reviews

9
Based on 1876 reviews
Cleanliness: 9.25
Service: 9.75
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
W
William • solo_traveller • us
9
2026-03-21 • via Nuitee
G
Grace • couple • us
10
Convenient, comfortable and easy!
Pros:

It was a super walkable distance to everything. Staff was excellent. Facilities meet all our needs. Rooms were comfortable and had all you needed!

Cons:

No complants

2026-03-20 • via Nuitee
W
Weber • family_with_children • us
7
Pros:

Convenience

Cons:

Size of room

2026-03-19 • via Nuitee
D
Dia • couple • us
8
2026-03-18 • via Nuitee
P
Peter • solo_traveller • us
9
Short and sweet
Pros:

Nice big pool . Quiet room away from Bourbon st

Cons:

Noisy housekeeping staff in mornings that woke me up too early most days

2026-03-17 • via Nuitee
K
Kelsey • family_with_children • us
9
2026-03-13 • via Nuitee
S
Samuel • extended_group • au
8
2026-03-12 • via Nuitee
R
Rachel • extended_group • us
10
Perfect!
Pros:

Location and the customer service
David ( bellhop) was so very helpful and gracious.

Cons:

Nothing

2026-03-10 • via Nuitee
L
Lori • couple • us
9
Very nice accommodations in an ideal location.
Pros:

Location was ideal.

Cons:

Music from lounge was a little loud in our particular room.

2026-03-05 • via Nuitee
S
Sammy Bear • couple • us
5
We had a great time with family.
Pros:

It is a great location.

Cons:

After a day out in New Orleans, I wanted to shower when I returned, it took 25 minutes for warm water to come out of the shower.

2026-03-05 • via Nuitee
B
Biggs • family_with_children • us
9
An great experience
Pros:

The history and look of the hotel

Cons:

Nothing

2026-03-04 • via Nuitee
J
joecO6100YO • Family
2
GREED
Pros:

GREEDY! GREEDY! GREEDY! Not at all worth the experience when the customer service is so awful

2026-03-03 • via Tripadvisor
D
Dora • family_with_children • us
8
Overall it was a pleasant stay in spite of the negatives I mentioned.
Pros:

I liked the cleanliness and beauty of the hotel. Also like the ice water in the lobby.

Cons:

We requested our room to be away from Bourbon St. and was not honored. Thus our room was noisy and hard to fall asleep. Only coffee was offered in the morning, no decaf nor tea.

2026-03-03 • via Nuitee
5
560debs • NONE • Rochester, Minnesota
8
Beautiful place, excellent location!
Pros:

This is a beautiful hotel in a perfect location to explore the French Quarter. Elegant, classy atmosphere. Staff are courteous and eager to help. Great service throughout our stay. Room was comfortable and quiet. We had breakfast here on our last day and it was excellent.

2026-03-02 • via Tripadvisor
M
Michael • couple • us
10
Amazing and FUN!
Pros:

Location was outstanding and the staff was more than helpful and friendly.

Cons:

Rooms are small BUT, you’re not suppose to be hanging out in the room!

2026-03-01 • via Nuitee
7
727jazminl • NONE • Euless, Texas
6
Beautiful But Disappointing
Pros:

Location was great and the lobby, pool and guest room were beautiful although the room was a bit small. The problem was the noise. We stayed in room 360 which was next to the service elevator and a conference room. A conference was taking place and the attendees were taking video calls in the hallways in front of rooms at full volume. Additionally, around 5:45am on our last morning, we could hear staff sorting silverware and talking and the noise just didn’t stop. I wouldn’t stay here again even given the great location. There’s too many other hotels in this area.

2026-02-26 • via Tripadvisor
S
sk12018 • NONE • Hillsborough, North Carolina
10
An Excellent Place to Stay for the Money!
Pros:

An outstanding place to stay. Terrific location, great service and staff, and a tremendous value! We will stay here again in the future.

2026-02-24 • via Tripadvisor
B
Brtman • Couples • Fort Collins, Colorado
10
Wonderful historic old hotel!
Pros:

Lovely hotel, right in the heart of everything in the French Quarter. Haven’t haven’t seen any ghosts yet, but we hear they’re here. Well, I might’ve seen something this morning…

2026-02-24 • via Tripadvisor
M
Mitchell • family_with_children • us
9
Wonderful stay experience
Pros:

The staff were all wonderful. The room was impeccably clean. We loved having a balcony. The location was perfect for my husband and I during Mardi Gras.

Cons:

The water pressure in the shower was kind of low one day, but the hotel was busy and we were on the 5th floor. However, when we mentioned it to the front desk, we didn't seem to have a problem after that.

2026-02-24 • via Nuitee
U
U8557DJtimr • Business
2
It was like Sleeping on the SUN & no hot showers....worse then camping. At least camping doesn't have jerk employees.
Pros:

We were at your hotel with kids and there for a sporting event for our daughter. The window had a city placed light right outside the window so it was like sleeping on the SUN! We asked the staff to help and the front desk was super rude about it. The evening desk guy was like "what do you want me to do about it?" RUDE. I can't sleep my kids cant sleep and he is being a jerk? I understand this light is not normally there but no excuse to be rude to be paying $400 a night! And staying for 3 nights. A very nice handy man tried to help by putting a blanket over the window but the blanked had holes in it, like an Afghan, and so it didn't help at all! We needed like a black sheet. So we got no sleep for 3 nights.
Then the hot water for the shower wasn't working in the mornings. Again the staff was like "nothing we can do. too many people are showering at the same time as you" Again, i find that excuse LAME. Every hotel in the world has people shower at the same time. And again $400 a night for NO SHOWER. Two of the 3 days i could not shower in the morning. The 3rd day i tried to sleep in but then was woken up to a FIRE ALARM so we had to trek it down to the lobby for a 1/2 hour. And ONCE AGAIN the staff didn't know what was going on.
But at least i got a hot shower that day.
Then we called our car up from valet, we were told it would take 15 mins....45 mins later we finally had our car. And we were GLAD to leave.

The only good thing is location and you concierge was a huge help with dining suggestions.

2026-02-23 • via Tripadvisor