Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Excellent food
Cons:
Small rooms
No microwaves
Dated bathroom

Categories

Cleanliness
9.25
The hotel was clean and elegant as mentioned in the review.
Service
9.75
David the bellman was especially friendly and helpful, indicating excellent service.
Location
9.25
The location was perfect, at the center of the French Quarter for easy access.
Room Quality
7.75
Room was small with limited view, which may contribute to a lower sentiment.
Amenities
8.75
Basic amenities were available, but absence of microwaves noted.
Value for Money
8.75
Overall value seems reasonable given the price range and location.
Food and Beverage
9.25
Food at Roux was excellent, contributing positively to the overall experience.
Overall Experience
9.25
Despite minor issues, the overall experience was positive, with familiarity and warmth.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:10

Property Description

Luxurious Accommodation in the Heart of the French Quarter

Exquisite Dining and Recreation
Indulge in delectable dishes at the on-site restaurant and take a refreshing dip in the outdoor pool. Unwind with live jazz music at the bar on select evenings, offering a truly immersive experience.

Comfortable Rooms with Modern Amenities
Relax in rooms equipped with a flat-screen cable TV, free WiFi, and in-room coffee machine. Enjoy the convenience of complimentary bottled water and the option of a balcony with outdoor seating in select rooms.

Convenient Location
Explore nearby attractions such as the Louisiana State Museum, St. Louis Cathedral, and Jackson Square, all within walking distance. With Louis Armstrong Park just a 5-minute walk away, the hotel offers easy access to top destinations.

Book your stay at Bourbon Orleans Hotel for an unforgettable experience in New Orleans.

Important information:

Please note that ice chests and coolers are prohibited.

Please note that large vehicle parking will require an additional surcharge plus tax.

Parking rates are subject to change without notice and different valet parking rates apply during special events.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 1 year old to 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 56.35 per day.

Location

Guest Reviews

9
Based on 1874 reviews
Cleanliness: 9.25
Service: 9.75
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
T
taylordL6913ZD Friends getaway
10
Great experience!
Pros:

David our bellman was wonderful! Very helpful! He did a great wonderful job! As well as the valet service was wonderful and helpful!

2026-01-30 via Tripadvisor
P
PAmomroadtripper Family
10
Perfect location
Pros:

Perfect location. The staff was so nice and accommodating when we had to request extensions because of cancelled flights during a large snowstorm. Our rooms were located facing the pool which helped with noise. The closer you are to the lobby, the louder it can be. Beautiful lobby, comfy beds.

2026-01-28 via Tripadvisor
T
Traveler823859 NONE
10
Wonderful Custom Service
Pros:

I cannot rave enough about how wonderful the staff is! We experienced delays on our way there, so I called the hotel to let them know we would arrive late but weren’t sure exactly when. Jay was incredible—he checked me in over the phone so our room would be secured.
When we arrived, Jay and Reginald were at the front desk talking with other guests, giving recommendations. They were so inviting and friendly that we naturally joined in on the conversation. Throughout our stay, whenever we saw Jay and Reginald, they checked in with us, asked how things were going, and wanted to know if we had tried any of their recommendations—which we did, and they were spot on! Jay even had us try his fried okra since we’d never had it before, and we ended up buying some that night.
I truly cannot say enough about those two gentlemen.
All of my interactions with the staff at Bourbon Orleans were exceptional. Alex at the bar, Navoje at the front desk (honestly, all of the front desk staff), and the bellmen provided over-the-top customer service. Housekeeping was very friendly as well. I will DEFINITELY be returning to the Bourbon Orleans Hotel because of the staff alone.
That said, our room was also spectacular—clean, comfortable, and welcoming. The lobby was beautiful and clean. All common areas were clean. We felt safe both inside and outside of the hotel.
This was a great central location, close to bourbon st but towards the end so it wasn’t loud and obnoxious. The price was great. I cannot wait to go back just for this hotel.

2026-01-28 via Tripadvisor
A
Annamaria couple hu
10
2026-01-28 via Nuitee
D
denised950 Couples Huntsville, Alabama
10
Loved our stay! Would definitely return
Pros:

We had a balcony room overlooking the street. It was surprisingly not noisy, and we actually enjoyed listening to the music. Our room was spacious, and the beds were comfortable. We appreciated the bottled water provided by the hotel.

We didn't get breakfast at the hotel, but the menu looked good. Restaurant wasn't open for dinner during our stay. The bar is very nice with live music.

The staff were extremely welcoming, friendly, and helpful.

2026-01-26 via Tripadvisor
D
Dreamer31507996570 Family
10
The kind staff made our trip extra pleasant and carefree
Pros:

Lovely, convenient and dog-friendly! David the bellman especially helpful, made everything we did (we drove down) easy and trouble-free. Couldn't have asked for more!

2026-01-26 via Tripadvisor
P
patriciadB613NJ NONE
10
Beautiful hotel in a great location !
Pros:

The Bourbon Orleans Hotel was a beautiful hotel in a great location. The hotel was just around the corner from Bourbon Street and just a few blocks away from Jackson Square. The lobby was stunning and the staff was very friendly. Highly recommended!

2026-01-24 via Tripadvisor
K
kimberlylQ5168RJ NONE
10
Pure bliss in the French Quarter
Pros:

Great location within walking distance to shops, restaurants, great music and entertainment, historical locations. No need to drive to visit many tourist favorites. Rooms are very clean and well appointed. An interior room facing the courtyard on an upper floor is recommended for escaping Bourbon Street antics.

2026-01-22 via Tripadvisor
L
lesliecS302TB NONE
10
Lovely weekend
Pros:

The hotel is gorgeous and centrally located. The staff is friendly and efficient. We arrived very early and they secured our bags until check in. Rooms are clean, have coffee makers and toiletries. Wish they had a spare chair to sit and drink coffee. Bourbon O’Bar
was perfect to end day with live music.

2026-01-22 via Tripadvisor
C
Cindy couple us
8
2026-01-22 via Nuitee
S
seniortraveler1248 NONE
6
Sleeping was difficult
Pros:

Our room was noisy during the early morning hours. Broken slats on the window covering allowed light all night because of the light that was above our room window!

2026-01-21 via Tripadvisor
D
DLL655 NONE Cedar Park, Texas
10
A Fun Time on Bourbon Street with Just Enough of Everything
Pros:

We attended a Trop Rock festival called Pardi Gras, in mid-January, and we have always stayed in hotels a few blocks away due to the anticipated noise and crowds. I am so glad that we stayed at the Bourbon Orleans hotel for many reasons, which include its friendly and helpful staff, the cleanliness of the property itself, and the close proximity to the establishments where the Pardi Gras activities were held (like across the street, down the street a few blocks, etc.), and easy access to the restaurants, bars, and music. I highly recommend the Bourbon Orleans hotel.

2026-01-20 via Tripadvisor
K
Kimberley family_with_children ca
9
Pros:

Great bed, location, staff service

2026-01-20 via Nuitee
D
Dinho Higo family_with_children br
8
Nice hotel within the French Quarter
Pros:

Good Breakfast but expensive. location was great...inside French Quarter

Cons:

I asked a quiet room upon reservation but it was not provided. I have asked to change but there was no availability

2026-01-20 via Nuitee
L
Ltrevo NONE San Antonio, Texas
10
Bourbon Orleans is Exceptional
Pros:

We recently stayed here for a wedding in the area and Bourbon Orleans exceeded our expectations. Every employee was very accommodating and friendly. It’s a great location and you can walk or Uber everywhere. The hotel was very clean and welcoming. If you have a large group the lobby is a perfect place to hang out or you can go next door to the Bourbon O Bar. The Roux is the restaurant on site and is delicious. Look no further!

2026-01-19 via Tripadvisor
T
Tina extended_group us
8
I will visit again and choose that hotel
Pros:

The breakfast was good, the needed the coffee to have a robust flavor.

Cons:

Should provide snacks when people arrived

2026-01-19 via Nuitee
L
Laura family_with_children us
10
Absolutely perfect!
Pros:

Beautiful hotel quiet, friendly staff, within walking distance to everything. Highly recommend.

Cons:

Nothing!

2026-01-19 via Nuitee
M
Maricela family_with_children us
9
Other than housekeeping missing cleaning our room… great place. Staff was super nice and helpful.
Pros:

Location

Cons:

Unfortunately, housekeeping missed cleaning our room. 😟
Had to call for towels at 10:30 p.m.

2026-01-19 via Nuitee
L
Leonard H. extended_group ca
8
2026-01-19 via Nuitee
M
Marc couple us
7
2026-01-19 via Nuitee