The Windsor Court

Hotels
9.8 (393 reviews)
300 Gravier Street , New Orleans , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Immaculate rooms and spotless bathrooms
Exceptional and attentive staff (valet, front desk, club level)
Central, walkable location
Beautiful classic decor and restored ambiance
Club Level access and outstanding food/beverage
Pool, flowers, and thoughtful turn‑down amenities
Windows/doors that open for fresh air
Strong concierge/local recommendations

Categories

Cleanliness
9.8
Explicitly praised: rooms described as immaculate and bathrooms spotless.
Service
9.8
Explicitly praised: exceptional, attentive staff (valets, check‑in/out, club level service, turn‑down service).
Location
9.8
Explicitly praised: central location, walking distance to restaurants, shopping and entertainment.
Room Quality
9.8
Explicitly praised: beautiful, well‑appointed rooms with tasteful decor, pleasant scent and windows/doors that open.
Amenities
9.8
Explicitly praised: Club Level, pool, flowers, turn‑down extras and on‑site dining/live music options.
Value for Money
9.8
Not mentioned in the reviews; assigned the target overall rating.
Food and Beverage
9.8
Explicitly praised: food and beverage offerings (including Club Level) described as outstanding; excellent dining options.
Overall Experience
9.8
Explicitly praised: multiple reviewers called the stay exceptional, memorable and would highly recommend returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 07:01

Property Description

Luxurious Accommodations
Experience the epitome of luxury at The Windsor Court, offering spacious rooms with elegant traditional décor, Italian marble baths, and modern amenities like free WiFi and satellite TV.

Culinary Excellence
Indulge in exquisite dining at The Grill Room, the city’s only 4-Diamond restaurant, serving delectable American cuisine infused with the flavors of New Orleans. Sip creative cocktails to the tune of live jazz at The Polo Lounge or savor a delightful afternoon tea at Le Salon.

Convenient Amenities
From an outdoor pool and fitness center to a business room and concierge services, this 5-star hotel caters to every guest's needs. With a prime location near Canal Street and popular attractions, The Windsor Court ensures a memorable stay in the heart of New Orleans.

Book now for an unforgettable luxury experience at The Windsor Court in New Orleans!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When booking 9 rooms or more, different policies may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 59.50 per day.

Location

Guest Reviews

9.8
Based on 393 reviews
Cleanliness: 9.8
Service: 9.8
Location: 9.8
Room Quality: 9.8
Amenities: 9.8
Value for Money: 9.8
Food and Beverage: 9.8
Overall Experience: 9.8
T
T1791PTdanielled Family
10
5 star experience
Pros:

5 🌟 Stars!! The service was impeccable.

2026-07-15 via Tripadvisor
B
brentc736 Family Birmingham, Alabama
10
Another Amazing Stay – Our Favorite Hotel in New Orleans
Pros:

We've been staying at Windsor Court since 2012, and once again, they delivered an exceptional experience. Every visit reminds us why we continue to come back year after year.

The service is consistently outstanding. Every staff member we encountered was friendly, professional, and genuinely seemed to care about making our stay special. The hotel is beautifully maintained, the rooms are spacious and comfortable, and the location is perfect for enjoying everything New Orleans has to offer while still providing a quiet, relaxing atmosphere.

We stayed in a Premium Suite, which was wonderful, and every part of our stay exceeded our expectations. From check-in to check-out, everything was seamless.

After all these years, Windsor Court still sets the standard for luxury hotels in New Orleans. We wouldn't consider staying anywhere else and are already looking forward to our next visit. Highly recommend!

2026-07-13 via Tripadvisor
J
jrus0vich Solo travel Houston, Texas
10
Best of the best in NOLA
Pros:

I love this property for so many reasons. but the most important is the "home away from home" feeling. Everything is first class.. from the staff to the accommodations and food, everything works in harmony. In case you're wondering, no one paid for this review, I was just there visiting family this past week and made the trip a breeze. I wouldn't stay anywhere else and believe me when I tell you I've stayed pretty much everywhere else.

2026-07-11 via Tripadvisor
M
Mili couple il
9
2026-06-26 via Nuitee
A
Anny couple us
10
Was excellent
Pros:

Excellent

Cons:

N/a

2026-06-16 via Nuitee
J
J1381INjudithk Family
10
Classic Beauty in the Big Easy
Pros:

I’ve enjoyed your hotel over the years and I am so glad to see it resorted to its original and timeless beauty. So thankful you did not paint it white and destroy its charm and ambience. The food, service, flowers and pool are as wonderful as ever.
I always appreciate hotels that have rooms where windows and/or doors that open to fresh air. It is import to be able to access fresh oxygen and not have to depend on stale (and often poorly maintained) HVAC systems.
This hotel remains the jewel of New Orleans.

2026-06-06 via Tripadvisor
7
734andid Family Springfield, Missouri
10
Excellent hotel, best in New Orleans
Pros:

We loved our stay at The Windsor Court! The room was immaculte, beautiful and smelled good. The bathroom was spotless. The location was perfect for us and was in walking distance to everything. Staff was exceptional, from the valets that greeted us, the check-in and check-out staff, and everyone else we encountered throughout our stay. The turn down service was awesome. They left goodies every night and even put a bookmark in my book! We can't wait to stay here again when we get back to New Orleans and would highly recommend staying here. If you're undecided, I'm very picky about hotels and I had zero issues with this one.

2026-06-03 via Tripadvisor
9
90jenniez Family
10
The Windsor Court Hotel - well worth the money!
Pros:

Our stay at The Windsor Court Hotel was exceptional from start to finish. We enjoyed access to the Club Level, which added an extra layer of comfort and convenience to our visit. The staff throughout the hotel were welcoming, attentive, and genuinely committed to creating a memorable guest experience.

One of the highlights was the excellent recommendations we received for local restaurants, attractions, and activities. Those suggestions helped us experience the city's unique charm, excitement, and eclectic vibe. From waterfront views and historic sites to vibrant neighborhoods and incredible dining, we felt immersed in everything that makes this destination so special.

The food and beverage offerings on the Club Level were outstanding and provided the perfect place to relax while taking in the energy of the city. An unexpected bonus was witnessing the 250th Celebration Ship Tour as it docked nearby. We had no idea it would be happening during our visit, and watching it from both our room and the Club Level was a truly memorable experience.

This hotel provided the perfect home base for exploring the city while also offering a welcoming retreat at the end of each day. We left with wonderful memories and are already looking forward to our next visit.

2026-05-31 via Tripadvisor
W
wendywD7384VR Couples Lafayette, Lafayette Parish, Louisiana
10
Truly One of the Great
Pros:

Absolutely beautiful and immaculate hotel with exceptional service and amenities. The decor, art, and ambiance in every room was thoughtfully planned and executed. Being inside the intimate and quiet hotel brings one into another world while still being in a central location in the downtown area. Within the hotel, dining options are endless and there are many opportunities to listen to live music on the weekends. Outside, many quality restaurants, shopping, and entertainment possibilities are within walking distance. The Windsor Court is truly one of the great hotels, and the staff is to be commended for displaying their impeccable pride in service and commitment to the highest of quality. All of these attributes combined to provide us a fabulous and memorable experience!

2026-05-10 via Tripadvisor
S
S8252HIjosephd Couples
10
The Best. Period.
Pros:

We recently stayed at the Windsor Court for 4 nights. It was a perfect stay for any reason, but especially since we were celebrating our 45th anniversary. From the moment we arrived we experienced absolutely perfect service. Every member of the staff who we had the pleasure of dealing with, from the doormen to the front desk, to the dedicated concierges and the staff in the club lounge, were extremely helpful and warm. They truly made us feel like honored guests. The room, a king suite, has a wonderful ambience: Old world class with modern amenities. It was very warm and inviting unlike other hotels which seem cold and modern. The breakfasts in the Grill Room were outstanding, the most elegant breakfast I ever recall enjoying. Tip: Treat yourself to the fresh squoze orange juice. Yumm.
Even if it were not in New Orleans, the hotel alone would be worth a visit. We are already planning our visit for our next anniversary.

2026-04-28 via Tripadvisor
T
tanialC6777TS Family
10
A Gem of a hotel
Pros:

It is unusual for a hotel (or Airbnb) these days to exceed expectations and Windsor Court is that kind of place. I have stayed there 2x already. Wow1 It is worth the value. The attention to detail is clear and they do not cut corners that I could tell. We travel a lot. Rooms are gorgeous and clean and the amenities are so generous. Staff is service oriented and well trained.

2026-04-13 via Tripadvisor
G
gregoryr342 Couples Metairie, Louisiana
10
Best Hotel in New Orleans
Pros:

The Windsor Court Hotel in New Orleans is one of the finest hotels I have stayed in from Paris to Rome to Barcelona. The staff is warm and welcoming, the rooms are plush and comfortable, the Polo Lounge is a quaint classy bar with live music on the weekends. My Australian Shepherd gets treated like a king there.

2026-04-13 via Tripadvisor
N
noreend849 Family
10
Windsor Court.
Pros:

Stayed here for 5 days for New Orleans vacation with husband and three kids. I’m very happy with my stay. Clean. Comfortable. Elegant. Spacious. Nice decor. Nothing looked dated to me. Staff was great. Polite and helpful. There’s a house car that can drive you short distances. The bellman let us borrow umbrellas one morning. Would definitely stay here again.

2026-04-06 via Tripadvisor
9
981isabelw Couples Scottsdale, Arizona
10
Service , location and cleanliness
Pros:

We stayed here for one night after a cruise. Would recommend for location, cleanliness, and over all quality service. Vincent was welcoming at the front door, concierge was helpful, and front desk accommodating.
The room was well appointed and very clean. Beds were comfortable, linens smelled good, shower good pressure and hot. We also stayed a night at the Henry Howard Hotel on the front end of our cruise. They’re comparable in price per night and you get a lot more amenities and better service at the Windsor. We would choose the Windsor again.

2026-03-17 via Tripadvisor
G
GrazerScot Couples
10
Oozes sophistication and class
Pros:

The Windsor Court is a class act in all respects. My wife and I have visited many times, and look forward to another return stay next month.
All of the public areas ooze sophistication and the rooms are large, comfortable and are a haven to return to, away from the hustle and bustle of the French Quarter.
Every staff member is courteous and friendly and always provide a warm welcome. The Club Lounge is amazing, with food and drink offerings all day and has the most wonderful staff looking after you.
We wouldn’t stay anywhere else.

2026-03-16 via Tripadvisor
S
stevetB4214EF Business Houston, Texas
2
Windsor Court not worth it per seasoned traveler
Pros:

This hotel cries out for an overdue remodel not just in its public areas. Front desk was courteous but ineffective. We waited over 4 hours for a room that we booked in advance for early arrival. Truly a management issue! The room (at $900+per night!) never materialized as they were suddenly fully booked due to ( our) conference and after speaking to a supervisor they agreed we should try another hotel. I was late for my meetings but thankfully quickly settled into the 4 Seasons ( great all around!). P.S. The Windsor Court lobby coffee is terrible -watery and tasteless. Don’t waste your time and money here!

2026-03-08 via Tripadvisor
A
Apple4Teacher Family Carrollton, Georgia
10
Awesome Hotel In New Orleans Top Notch
Pros:

My daughter and I stayed in this beautiful hotel Feb. 16th -19th. The staff was friendly and very helpful. Our suite was amazing (Queen Suite) and we loved our balcony view.
The room was clean and beds were comfy. The entire hotel was really neat! We swam in the pool one night and loved that too. The housekeeping was attentive. We would definitely stay there again.

2026-03-01 via Tripadvisor
M
minnesotans4 Couples Saint Paul, Minnesota
10
Our absolute favorite hotel in New Orleans
Pros:

We have been visiting New Orleans once a year for at least the past ten years and have stayed at about six different hotels. We booked through the American Express Platinum card which included a room upgrade if available, $40 each for breakfast and $100 hotel credit. The hotel was in a very central location and easily walkable to most places.
We were given an upgrade to a beautiful and spacious room on the 18th floor. The beds were very comfortable and appreciated the elegant classic decor.
The omelet at breakfast was absolutely delicious and was able to have as many ingredient choices as we wanted, not just the usual 3 choices. Fresh fruit accompanied the omelet. The beignets were the best we had in New Orleans.
Kimble, our server, was the ultimate in professionalism, personality and service.
The doormen and staff at reception were very welcoming and aimed to please.
The Windsor was a true oasis in New Orleans and would highly recommend. The large bouquet of 12 dozen beautiful roses in the lobby set the tone of elegance.

2026-03-01 via Tripadvisor
L
Leslie solo_traveller us
9
The hotel and spa were amazing. My husband and I enjoyed our weekend away.
Pros:

Beautiful property with friendly staff.

Cons:

Would’ve expected turn down service with this level of hotel.

2026-02-23 via Nuitee
C
CharlesM4219 Couples
10
It is still the best
Pros:

Despite the interference of Carnival, the Windsor Court Hotel reaffirmed its reputation as New Orleans' premier hotel. The reception continues to be world-class, the rooms are spacious and delightfully decorated, breakfast is worth a special visit yet we were most surprised by the dinner offering. The service was engaging and knowledgeable, but we were particularly delighted to learn about long-term plans that include the reintroduction of legendary dishes that were once the restaurant's signature. Traditional hotel service remains the timeless measure of grand hotels.

2026-02-18 via Tripadvisor