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Facilities
Property facilities
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Electric bicycle charging station
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Grocery deliveries
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Allergy-free room
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Kid meals
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Public transport tickets
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Evening entertainment
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Outdoor furniture
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Fruits
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Pet bowls
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Stand-up comedy
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Secured parking
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Garage
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Fishing nearby
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Bicycle-friendly property
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Electric bicycle charging station
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Charcoal grill
Review Highlights
Categories
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Property Description
Italian Dining Experience
Indulge in authentic Italian cuisine at Pescatore, our on-site restaurant, offering a delightful mix of fresh seafood and Italian favorites.
Modern Amenities
Relax in contemporary rooms adorned with red accents and equipped with a flat-screen cable TV, free WiFi, and an iPod dock. Enjoy the convenience of room service, a safe, work desk, and a refrigerator.
Convenient Location
Located just 2 blocks from San Francisco's waterfront, Hotel Zoe San Francisco is a stone's throw away from popular attractions like Ripley's Believe It or Not and Alcatraz Cruises.
Experience the perfect blend of comfort and convenience - book your stay at Hotel Zoe San Francisco today!
There is an increased parking charge for larger vehicles, trucks and SUVs.
The daily resort fee includes:
- Wi-Fi access and local/toll-free calls
- organic coffee and tea, available daily in the lobby from 06:00 - 10:00
- a USD 20.00 food and beverage credit for the Pescatore restaurant
- daily newspapers, available in the lobby
- iPad use, subject to availability
- dedicated in-person concierge and virtual concierge services, with exclusive discounts and VIP access to tours, attractions & local restaurants
- day passes to a local fitness studio
- discounted bicycle rentals
- 10% discount for the Napa Valley Wine Train, Gourmet Express lunch and dinner trains
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• 10% off Napa Valley Wine Train Gourmet Express Lunch and Dinner Trains.
When you check in to the hotel, we will hold the full room and tax total, plus $100 for honor bar and restaurant charges. These charges will be released from your account within 5 days after check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 15 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Private parking is possible on site (reservation is not needed) and costs USD 75 per day.
Location
Property Accessibility
- Hill Located: No
- Ramp: No
- Entrance Type:
- Entrance Leveled: Yes
- Room Max Guests Number: 2
- Pet Friendly: Yes
- Reception Hearing Accessible: Yes
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Lifts Accessible: Yes
- Hill Located: No
- Ramp: No
- Entrance Type:
- Entrance Leveled: Yes
- Room Max Guests Number: 2
- Pet Friendly: Yes
- Reception Hearing Accessible: Yes
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Lifts Accessible: Yes
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Room Knock Sign: Yes
- Service From TV: No
- Hearing Kit: Yes
- TV Alarm Clock: Yes
- Accessible Room Connecting Doors: Yes
- TTY Hearing Speech Impaired: Yes
- Toilet Bathroom Doors Indicator: No
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: Yes
- Bathroom Bathtub: Yes
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Chair: Fold down shower bench
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Public Toilets Grabbing Handles: Yes
- Public Toilets Visual Indicators: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 68
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Lovely lobby are and very clean. Free smores and blankets for outside area was a lovley touch. Walkable to fisherman’s warf and public transport accessible. Staff very friendly.
Our room was directly at the front and there is a bus stop at the door very loud at night and slept very poor.
Room wasn’t the cleanest in the bathroom some hair under the sink and some tablets the previous guest have dropped. There was a large table in the room with glass on top the gap between the glass and wood was very dirty. Loads of crumbs and hairs
Did not mention to staff while there. They were very nice and I’m sure something might have been done
Nice big room
Great location
very nice restaurant and bar
Doors all open opposite way to normal
restaurant was closed on Sunday night
Everything was close by. Also transportation stops were so close by!
N/a
Tolles Hotel, sehr gute Lage sehr nettes Personal
Zimmer und Bad sehr klein, Zusatzkosten für Frühstück und Parken sind sehr teuer.
Proximité avec la zone Fisherman Warf
Le café en libre service le matin
Problème de douche dans la chambre attribuée, mais nouvelle chambre proposée
Location is great and the lobby is very comfy and cozy, had dinner in front of the fireplace a couple of times
The rooms look a little older than they are in the photos but clean.
There is no gym at the hotel but they give you passes to a gym at a nearby hotel. The lady at the front desk on our first day refused to give us passes to the other gym and lied that it was closed to renovation which we found out later it wasnt.
the lobby and courtyard were very nice
the room smelled terribly and it was then masked by a perfume like scent.
Świetna lokalizacja. Przestronne pokoje. Dostępna kawa i herbata rano. Opcja wypożyczenia rowerów. Dostępne wszystkie potrzebne kosmetyki. Czysto.
Było trochę grzyba na ścianie w łazience.
The location was convenient for exploring San Francisco and the bed was comfortable.
Very disappointing experience overall. I booked months in advance and specifically noted that it was my wife’s birthday, politely requesting one of the better rooms in the category with at least some sort of view, especially as the photos for the Deluxe King room type showed brighter corner-style rooms. Instead, my request was never responded to and when we arrived we were placed on the lowest floor facing a courtyard directly overlooking workout bikes with virtually no privacy.
When we raised our concerns immediately after checking in, reception advised there was “nothing they could do.” There was also no manager on duty (5pm) available to escalate the issue to. The following day we noticed airline crew members occupying the upper-floor rooms, which only reinforced the feeling that regular guests were not being prioritised…
The handling of the complaint and refund request was extremely poor. The only solution initially offered was changing rooms + breakfast (noting we only booked for 2 nights) after we had already unpacked and settled in. After considerable back and forth, the only compensation provided was removal of the service fee.
Overall, the service fell well below expectations and did not reflect the price paid or the experience advertised online - beware of the Deluxe King Room photos which are still online when I was told they’d be amended.
Cercanía a puntos de interés. Limpieza.
Que te cobren una fortuna el desayuno en el restaurante “El Pescatore”
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