Hotel Zoe Fisherman's Wharf

Hotels
8.6 (1853 reviews)
425 North Point Street , San Francisco , us

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Exceptionally friendly staff
Great location near attractions
Cons:
Small room size
Limited amenities

Categories

Cleanliness
8.9
Rooms were noted as clean, enhancing our safe and comfortable stay.
Service
9.4
Staff members, especially Jose and Arnold, were frequently highlighted for their exceptional service.
Location
9.4
The hotel is conveniently located near pier39 and other attractions, which guests appreciated.
Room Quality
8.4
Some guests found the rooms to be small and basic, but generally clean.
Amenities
7.4
Limited amenities mentioned, with some guests desiring more features.
Value for Money
7.9
While the location justified the cost for many, some felt ripped off with pricing inconsistencies.
Food and Beverage
8.4
Basic options were available, but not much detail provided in reviews.
Overall Experience
9
Overall, guests had a very positive experience, highlighted by warm staff and a great location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:12

Property Description

Italian Dining Experience

Indulge in authentic Italian cuisine at Pescatore, our on-site restaurant, offering a delightful mix of fresh seafood and Italian favorites.

Modern Amenities

Relax in contemporary rooms adorned with red accents and equipped with a flat-screen cable TV, free WiFi, and an iPod dock. Enjoy the convenience of room service, a safe, work desk, and a refrigerator.

Convenient Location

Located just 2 blocks from San Francisco's waterfront, Hotel Zoe San Francisco is a stone's throw away from popular attractions like Ripley's Believe It or Not and Alcatraz Cruises.

Experience the perfect blend of comfort and convenience - book your stay at Hotel Zoe San Francisco today!

Important information:

There is an increased parking charge for larger vehicles, trucks and SUVs.

The daily amenity fee includes:

-$15 Sunset Credit at Pescatore restaurant for evening dining (restrictions may apply for corporate, group rates, and special packages)
-Complimentary freshly brewed coffee and tea to-go available daily from 6:30 AM – 10:00 AM
-1-hour complimentary electric bicycle rentals, based on availability
-Daily s’mores service in the lobby from 5:00 PM – 7:00 PM
-15% off Aquarium of the Bay admission at Pier 39 (inquire at the front desk for QR code card)
-Morning newspapers available in the lobby Monday – Saturday
-Complimentary WiFi with unlimited device usage
-Board games available around the fireplace

When you check in to the hotel, we will authorize the full room and tax amount, plus an additional amount for incidental charges. These authorizations are released by your financial institution after check-out timing depending on your bank’s processing policies.




•
• 10% off Napa Valley Wine Train Gourmet Express Lunch and Dinner Trains.

When you check in to the hotel, we will hold the full room and tax total, plus $100 for honor bar and restaurant charges. These charges will be released from your account within 5 days after check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 75 per day.

Location

Property Accessibility

Total Disability Score: 45.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 1853 reviews
Cleanliness: 8.9
Service: 9.4
Location: 9.4
Room Quality: 8.4
Amenities: 7.4
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 9
J
Jennifer • solo_traveller • us
10
Great overnight in lovely hotel.
Pros:

Location was fabulous for walking to the pier for Alcatraz. The rooms were spacious and bed so comfortable! The staff especially the young man who helped with luggage was fabulous and gave us some great tips on things to do in the area!

Cons:

Pricey but in line with local rates!

2026-07-11 • via Nuitee
V
Vitalii • family_with_children • ru
10
2026-07-11 • via Nuitee
H
Helmut • solo_traveller • us
9
2026-07-11 • via Nuitee
P
Patricia • family_with_children • us
6
Will not stay again due to cost and difficulty with handicap and kids
Cons:

Restaurant. 24 hour coffee. Having to walk 3 blocks with walker to get under as could not pick up but could deliver. We were going to stay again after cruise for 2 more but decided to book elsewhere but the people except in some cases were very nice.

2026-07-10 • via Nuitee
M
Martin • solo_traveller • ca
10
Pros:

Emplacement
Facilité de déplacement
Personnel accueillant

Cons:

Rien

2026-07-10 • via Nuitee
N
Nataliia • family_with_children • cy
7
The situation with the toy left a bad impression throughout the entire stay—the feeling that they were trying to rip us
Pros:

Location and overall room condition

Cons:

When we entered the room, we found a toy crab. Our child was delighted with the gift, but then we read that we had to pay at reception to keep it. What kind of cruel game is this to play with children—pay up or face disappointment? Save these kinds of things for adults; adults can make informed decisions, but playing with children's feelings is really unpleasant.

2026-07-09 • via Nuitee
D
Davide • couple • it
9
Cozy hotel with a lovely staff
Pros:

Great hotel in a perfect location, safe and peaceful neighborhood with no homeless and a great staff. Shoutout to Louis who welcomed us and offered us a bottle of Chardonnay as a gift to celebrate the beginning of our honeymoon.
The main feature was the hall with the coziest fireplace where to warm up from San Francisco’s June Gloom. We loved the s’mores and the courtyard fireplace where to cuddle up in the blankets provided by the hotel.

Very useful water refill dispenser on the first floor and ice machine on the second one.

We booked a King Deluxe room, which size was fine. Our room was not facing the street or the courtyard and thus was very quiet, although doors and walls are not super-isolated, but we had a great sleep despite lots of comments. Just try and ask a quiet room, and the great staff will help you as possible.
We are very picky about bed comfort, but we really loved our mattress, and even pillows were pretty comfortable.
Bathroom was okay, with good toiletries and a great hairdryer. You don’t have a real shower though a bathtub whose pressure was okay. We found a few hair from previous guests but, other than that, cleanliness was good.
The bathroom vent never stops and you can’t control it, which can be annoying during the night, but closing the door allows you to get a great sleep.

Overall we really enjoyed our stay and would definitely choose Hotel Zoe again if we ever come back to San Francisco!

Cons:

The hotel lacks a complimentary breakfast but should seriously take this into consideration, with the Pescatore restaurant next to it and providing also breakfast. This was probably the main letdown of our stay but the hotel is in a well-placed area to overcome this problem.

2026-07-09 • via Nuitee
L
Linda • extended_group • gb
8
Loved the s’mores!
Pros:

Location

Cons:

Thought the room was a little tired

2026-07-08 • via Nuitee
S
Smith • extended_group • us
10
2026-07-07 • via Nuitee
D
Dawn • couple • us
9
Overall wonderful hotel! Nice staff. Excellent location!
Pros:

Great location! Nice facilities!

Cons:

Expensive for overnight parking.

2026-07-06 • via Nuitee
R
Ronnie • family_with_children • us
8
2026-07-05 • via Nuitee
M
Morgen • couple • us
10
2026-07-04 • via Nuitee
L
LL • solo_traveller • gb
10
Great hotel
Pros:

Fantastic location. Very clean and modern. Comfortable beds. Our child loved Zoe Crab the plushie toy and we bought one. It's nice to have a dining table and a sofa, with a partial/limited view of the pier.

2026-07-04 • via Nuitee
E
Elba • couple • us
10
2026-07-03 • via Nuitee
I
Isabella • solo_traveller • br
9
Excelente custo benefício
Pros:

Localização;
Funcionários muito simpático e cordeais
Quarto amplo e limpo

Cons:

A cama era um pouco mole, mas isso é uma dica para quem gosta de cama mais firme;
Estacionamento caro. Paramos no que tem ao lado do hotel e pagamos 30 dólares por dia.

2026-07-03 • via Nuitee
A
Alida • family_with_children • us
9
Great hotel, walking distance to the wharf, restaurants, and other places.
Pros:

Location, close to the wharf. Staff was friendly. Outdoor patio. The valet guy was friendly & really worked hard to help everyone.

Cons:

Price for parking, $65 per night & $8 bottle of water. It’s kind of expected, but would’ve liked it to be lower.

2026-07-02 • via Nuitee
S
Stephen • couple • au
9
2026-07-02 • via Nuitee
Z
Zipai • couple • us
9
2026-07-02 • via Nuitee
L
Lisa • family_with_children • us
10
2026-07-02 • via Nuitee
D
Danielle • family_with_children • au
7
Pros:

Great location

2026-07-01 • via Nuitee