Hotel Zoe Fisherman's Wharf

Hotels
8.6 (1640 reviews)
425 North Point Street , San Francisco , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Exceptionally friendly staff
Great location near attractions
Cons:
Small room size
Limited amenities

Categories

Cleanliness
8.9
Rooms were noted as clean, enhancing our safe and comfortable stay.
Service
9.4
Staff members, especially Jose and Arnold, were frequently highlighted for their exceptional service.
Location
9.4
The hotel is conveniently located near pier39 and other attractions, which guests appreciated.
Room Quality
8.4
Some guests found the rooms to be small and basic, but generally clean.
Amenities
7.4
Limited amenities mentioned, with some guests desiring more features.
Value for Money
7.9
While the location justified the cost for many, some felt ripped off with pricing inconsistencies.
Food and Beverage
8.4
Basic options were available, but not much detail provided in reviews.
Overall Experience
9
Overall, guests had a very positive experience, highlighted by warm staff and a great location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:12

Property Description

Italian Dining Experience

Indulge in authentic Italian cuisine at Pescatore, our on-site restaurant, offering a delightful mix of fresh seafood and Italian favorites.

Modern Amenities

Relax in contemporary rooms adorned with red accents and equipped with a flat-screen cable TV, free WiFi, and an iPod dock. Enjoy the convenience of room service, a safe, work desk, and a refrigerator.

Convenient Location

Located just 2 blocks from San Francisco's waterfront, Hotel Zoe San Francisco is a stone's throw away from popular attractions like Ripley's Believe It or Not and Alcatraz Cruises.

Experience the perfect blend of comfort and convenience - book your stay at Hotel Zoe San Francisco today!

Important information:

There is an increased parking charge for larger vehicles, trucks and SUVs.

The daily resort fee includes:
- Wi-Fi access and local/toll-free calls
- organic coffee and tea, available daily in the lobby from 06:00 - 10:00
- a USD 20.00 food and beverage credit for the Pescatore restaurant
- daily newspapers, available in the lobby
- iPad use, subject to availability
- dedicated in-person concierge and virtual concierge services, with exclusive discounts and VIP access to tours, attractions & local restaurants
- day passes to a local fitness studio
- discounted bicycle rentals
- 10% discount for the Napa Valley Wine Train, Gourmet Express lunch and dinner trains





•
• 10% off Napa Valley Wine Train Gourmet Express Lunch and Dinner Trains.

When you check in to the hotel, we will hold the full room and tax total, plus $100 for honor bar and restaurant charges. These charges will be released from your account within 5 days after check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 75 per day.

Location

Property Accessibility

Total Disability Score: 45.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 1640 reviews
Cleanliness: 8.9
Service: 9.4
Location: 9.4
Room Quality: 8.4
Amenities: 7.4
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 9
C
cinthyac997 • Family
10
Staff is great!
Pros:

Emelda has been wonderful. She gave us a great recommendation of a local bakery to get a last minute cake for a birthday which was a hit. Very helpful and accommodating. Jose was also very kind and helpful with room adjustments. My only wish is that there was more storage in the rooms!

2026-03-13 • via Tripadvisor
5
523ganjag • Business • San Francisco, California
10
A Great Boutique Hotel Right in the Middle of the Action
Pros:

Hotel Zoe is a fantastic place to stay if you want to be close to Fisherman’s Wharf without feeling like you’re in the middle of total chaos. The location makes it easy to walk to the waterfront, Pier 39, North Beach, and even over toward Ghirardelli Square.

What I like most is that it feels a little more stylish and intimate than a big convention-style hotel. It has that boutique feel while still being comfortable and very well located.

A few of us from The Green Cross always appreciate places in San Francisco that still feel welcoming and full of personality, and Hotel Zoe definitely fits that description. If you want a stay that puts you near a lot of the city’s biggest sights, this is a really solid choice.

2026-03-13 • via Tripadvisor
C
Chad • family_with_children • us
8
Two nights. All in all good stay
Pros:

Great location. Staff was superior.

Cons:

Rooms pretty good. Little rough around the edges

2026-03-12 • via Nuitee
O
O6956ADmichelleh • Family
6
Good location fast walk to piers’
Pros:

Azriel the parking attendant was the best part of the stay. Desk staff was not very friendly or attendant.

2026-03-09 • via Tripadvisor
G
Glass • solo_traveller • au
9
2026-03-07 • via Nuitee
D
DaphtPhunk • Family • Portsmouth, New Hampshire
10
2nd stay was even better!!
Pros:

Hotel Zoe is THE premier hotel in the Bay Area!

This was my family's 2nd time staying, and the hotel exceeded our previous stay (which we didn't think was possible)!

Every staff member went above and beyond to make us feel like VIP guests! This year we ate breakfast every morning, and the food was outstanding!

All of our requests were met promptly and with big smiles.

We can't wait to return soon!

Thank you Hotel Zoe for another stellar stay!

2026-03-05 • via Tripadvisor
2
239susannas • Family • Maidstone, Kent, England
8
Good basic accommodation
Pros:

We stayed at Hotel Zoe near Fisherman's Wharf in August 2025 as a family of 3. After a very delayed and long flight from the UK we were underwhelmed when we checked in and accessed our room. Very small room for the 3 of us with the 2 double beds in it and quite dated in style, however, the beds were comfy and bedroom and bathroom all clean. We liked the complimentary coffees and smores to toast in the evening.

I would say that the area is very sketchy. It's close to Fisherman's Wharf but this area is very run down with a lot of homeless people walking around and average places to eat too. We didn't want to walk around the area after dark but in the day it felt ok.

2026-03-05 • via Tripadvisor
R
Russell • couple • au
6
Good overnight stay and Location although is very small and AC was very noisy
Pros:

Location was great
Great Staff

Cons:

Very small room and a narrow shower

2026-03-05 • via Nuitee
G
Gaby • family_with_children • de
10
Pros:

Alles!

2026-03-04 • via Nuitee
A
Anna • couple • ca
9
2026-03-02 • via Nuitee
R
Rogerio Aguiar • family_with_children • br
8
2026-03-01 • via Nuitee
C
Christine • couple • au
9
Pros:

Clean, comfy bed, generally friendly staff.

2026-02-28 • via Nuitee
Y
yann • family_with_children • fr
9
Cons:

Lit de 150 cm et pas 160 cm. C’est un peu juste .
Mais sinon pour le reste super

2026-02-27 • via Nuitee
A
Aaron • solo_traveller • us
7
2026-02-26 • via Nuitee
T
Toms • family_with_children • lv
10
2026-02-26 • via Nuitee
R
Robert • couple • us
9
We will be back
Pros:

Great location

Cons:

View

2026-02-26 • via Nuitee
B
Bobbie • couple • us
9
My stay was pleasant.
Cons:

There were a few indications that the room was cleaned properly.

2026-02-23 • via Nuitee
J
Jean • solo_traveller • fr
8
Agréable
Pros:

Hôtel bien placé. Personnel ok.

Cons:

Parking cher mais des solutions à côté moins cher

2026-02-23 • via Nuitee
Y
Y2142YFadams • Family
2
Avoid
Pros:

Went with my family, emailed before arrival for a toddler bed, this couldn’t be provided on arrival, no sleep, shower didn’t work at all, couldn’t shower or bath the kids, phoned reception and they left us on hold for 25 minutes, I went down and caught the guy just standing around and ignoring my wife on the call, would not recommend this place. Emailed Chris the manager and got no reply

2026-02-22 • via Tripadvisor
K
kathleen • family_with_children • us
9
Pros:

Accommodating staff, great location. Easy walk to lots of interesting places.

2026-02-22 • via Nuitee