Hilton New York Times Square

Hotels
Hilton Hotels & Resorts
9 (1995 reviews)
234 West 42nd Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Room Quality
Cons:
Service
Value for Money

Categories

Cleanliness
9.09
Mixed reviews; some mention cleanliness but also issues with bedding.
Service
7.06
Negative sentiments related to service, with reports of rudeness and poor hospitality.
Location
10
Location is highlighted as a positive aspect; convenient and amazing.
Room Quality
9.6
Some reviews mention a better room experience on the second stay.
Amenities
9.55
Amenities mentioned with no significant complaints; standard offerings.
Value for Money
9.08
Concerns about additional charges, affecting perceived value.
Food and Beverage
8.54
Breakfast quality mentioned as average; could improve.
Overall Experience
9.09
Mixed feelings; highlights and lowlights balance out the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:48

Property Description

Luxurious Accommodations
Located in the heart of New York City, Hilton New York Times Square offers air-conditioned rooms with modern amenities. Each room features a TV with cable channels, a private bathroom with complimentary toiletries, and some even boast stunning city views.

Exceptional Dining Options
Guests can indulge in a delicious American or à la carte breakfast at the hotel's restaurant, which also caters to vegetarian, vegan, and gluten-free diets. Additionally, the bar and room service provide convenient dining choices throughout the day.

Convenient Location
Situated near iconic landmarks like Times Square and Bryant Park, this 4-star hotel is perfect for travelers wanting to explore the best of the city. With a fitness center, shared lounge, and 24-hour front desk, Hilton New York Times Square ensures a comfortable and memorable stay.

Book now for an unforgettable experience at Hilton New York Times Square!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 15 per 24 hours.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 95 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 2 years old and over stay for US$50 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1995 reviews
Cleanliness: 9.09
Service: 7.06
Location: 10
Room Quality: 9.6
Amenities: 9.55
Value for Money: 9.08
Food and Beverage: 8.54
Overall Experience: 9.09
J
Ja-son couple us
10
2026-05-09 via Nuitee
T
torrencem232 Business
10
Conveniently located hotel with spacious rooms.
Pros:

Traveled to NY for an industry event for work and chose this Hilton due to the hotel's convenience to the event venue as well as our NY Office across from Bryant Park. It is also conveniently located close to the theater district which came in handy. The hotel room itself was very spacious as NYC rooms go and was on a high floor. The fitness center ter was also of a nice size and nicely appointed with equipment and free weights and 3 peloton bikes. Definitely planning to stay here again in 2 weeks for another work trip.

2026-05-08 via Tripadvisor
V
Viera solo_traveller us
9
2026-05-08 via Nuitee
E
Eliyahu solo_traveller il
6
הייתי בהרבה מאוד מלונות של הילטון זאת הפעם הראשונה שקבלתי שירות גרוע
Pros:

מקום מרכזי נוח ונקי

Cons:

שירות חסר לא מנומס

2026-05-07 via Nuitee
S
sofia extended_group it
4
Pros:

La posizione dell'hotel è strategica

Cons:

La stanza aveva due letti matrimoniali grandi ma era troppo piccola per quattro persone. Noi eravamo in tre ma non c'era possibilità di appoggiare le valigie e quindi abbiamo dovuto utilizzare il tavolo e l'unica poltrona presente. Vi era un unico comodino centrale, quindi chi dormiva lateralmente non aveva alcuna possibilità di appoggio o di accendere e spegnere le luci La stanza era scarsamente illuminata, quasi buia. L'hotel è datato ed è pieno di moquette ovunque.
Al nostro arrivo, durante il check-in, ci è stato richiesto il pagamento immediato di un importo che risultava essere il doppio rispetto a quanto previsto nella nostra prenotazione. L'hotel disattende le aspettative basate sul prestigio della catena.

2026-05-06 via Nuitee
M
Matthew solo_traveller us
10
2026-05-05 via Nuitee
C
Camilo Andrés extended_group co
7
Pros:

Ubicación exelente

Cons:

Kenny el front desk agent TERRIBLE

2026-05-03 via Nuitee
R
Raymond “Jody” couple us
7
Enjoy the location on Times Square. Quiet despite the activities going on outside.
Pros:

Location

Cons:

Charged for luggage hold. Most hotels do it for free..

2026-05-03 via Nuitee
A
auroracV8046KL Family
10
Super!
Pros:

Ciro and Francisco were very kind and welcoming. Always available for anything. The best waiters we've ever met!

2026-04-30 via Tripadvisor
S
Sinem solo_traveller tr
9
2026-04-30 via Nuitee
S
SarahI487 Family London, England
6
Poor service
Pros:

Stayed here for a day Use hotel. Location is great- very central. Rooms were also very good. The thing that lets it down is the service. When you first enter you have to take an elevator up to reception- though we had multiple bags and a baby no doorman offered help with the bags, neither did anyone at reception. Housekeeping staff were trying to clean our room before our check out time and the woman that checked us in was not at all helpful. Would not recommend.

2026-04-29 via Tripadvisor
H
Harika83 Solo travel
4
Hilton Times Square never again!
Pros:

I booked Hilton as a guarantee of a quality but that was deep dissapointment-especially the staff poor or none guest perfomance, only giving you commands and orders what u as guest can or can not - and repeating it every day. As a farewell shouting from a luggage room guy, which is unacceptable.
Breakfast has no variety, every day the same servings.
Taking deposit 100 USD per each day of your stay after you check-in.Rooms are outdated, they need renovation as the JFK airport itself. The only advantage is the location and views.

2026-04-29 via Tripadvisor
P
Pauline family_with_children us
8
Pros:

Location perfect! Beds comfortable and good size room.

Cons:

I am a hilton honors member and it was very disappointing to be charged when checking out $5 per bag so they could keep our bags until our train.
They even counted a small shopping bag, ridiculous and never had to do that at any hotel before!

2026-04-29 via Nuitee
O
OnAir02493636276 Couples Yehud, Central District
10
Was wonderful bravo to Kayla
Pros:

Kayla was amazing and give us great service

2026-04-27 via Tripadvisor
A
Abdoulaye solo_traveller fr
3
2026-04-27 via Nuitee
J
Jemilatu solo_traveller gh
9
2026-04-26 via Nuitee
T
Thiago Felipe extended_group br
10
Dias tranquilos o hotel se propõe ao que promete localização excelente
Pros:

Hotel estilo metrópole tudo funcional

Cons:

Nada

2026-04-24 via Nuitee
K
Katie couple us
8
Great location, clean staff were great
Pros:

It was clean, staff were very helpful. Felt safe with security measures in place

Cons:

Website was deceiving about parking, additional cost should be clear

2026-04-24 via Nuitee
I
Ijasini Seheimi couple ng
10
Pros:

Perfect location, perfect ambience. All time best

Cons:

Wasn’t informed about the $5 per bag storage. Never paid for that in any hotel.

2026-04-24 via Nuitee
עידן extended_group il
10
2026-04-24 via Nuitee