Hilton New York Times Square

Hotels
Hilton Hotels & Resorts
9 (1945 reviews)
234 West 42nd Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Room Quality
Cons:
Service
Value for Money

Categories

Cleanliness
9.09
Mixed reviews; some mention cleanliness but also issues with bedding.
Service
7.06
Negative sentiments related to service, with reports of rudeness and poor hospitality.
Location
10
Location is highlighted as a positive aspect; convenient and amazing.
Room Quality
9.6
Some reviews mention a better room experience on the second stay.
Amenities
9.55
Amenities mentioned with no significant complaints; standard offerings.
Value for Money
9.08
Concerns about additional charges, affecting perceived value.
Food and Beverage
8.54
Breakfast quality mentioned as average; could improve.
Overall Experience
9.09
Mixed feelings; highlights and lowlights balance out the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:48

Property Description

Luxurious Accommodations
Located in the heart of New York City, Hilton New York Times Square offers air-conditioned rooms with modern amenities. Each room features a TV with cable channels, a private bathroom with complimentary toiletries, and some even boast stunning city views.

Exceptional Dining Options
Guests can indulge in a delicious American or à la carte breakfast at the hotel's restaurant, which also caters to vegetarian, vegan, and gluten-free diets. Additionally, the bar and room service provide convenient dining choices throughout the day.

Convenient Location
Situated near iconic landmarks like Times Square and Bryant Park, this 4-star hotel is perfect for travelers wanting to explore the best of the city. With a fitness center, shared lounge, and 24-hour front desk, Hilton New York Times Square ensures a comfortable and memorable stay.

Book now for an unforgettable experience at Hilton New York Times Square!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 15 per 24 hours.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 95 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 2 years old and over stay for US$50 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1945 reviews
Cleanliness: 9.09
Service: 7.06
Location: 10
Room Quality: 9.6
Amenities: 9.55
Value for Money: 9.08
Food and Beverage: 8.54
Overall Experience: 9.09
E
Esteban couple us
10
2026-04-11 via Nuitee
M
Marilyn family_with_children us
9
My stay was pleasant.
Pros:

Clean. The breakfast was excellent.

Cons:

They took my room with view because I booked third party.

2026-04-11 via Nuitee
couple us
1
2026-04-08 via Nuitee
L
Ludwig extended_group us
10
Great stay. The staff was pleasant.
Pros:

The location was perfect for us. We were close to many theaters, subway stops and lots of restaurants. The rooms were spacious.

Cons:

There was really nothing wrong with the property. It’s just the New York prices! It’s do wish the sink had been separate from the main bathroom, but that doesn’t really seem to be a thing these days.

2026-04-08 via Nuitee
M
Melissa family_with_children us
4
Stay if you can pay
Pros:

The room was big I was able to check in early

Cons:

They didn't have a microwave you have to pay 20a day to use it the room i thought i was getting i didn't they just charge for everything

2026-04-08 via Nuitee
A
André Luiz family_with_children br
10
2026-04-08 via Nuitee
A
Angela family_with_children us
8
2026-04-08 via Nuitee
M
Mark extended_group us
8
Awesome stay in general. Recommend. Ask about parking costs or Prepare for parking surprise.
Pros:

Location. Larger rooms. Clean

Cons:

Parking costs are a shocking surprise at the end of the stay. No at will service for vehicle. Staff was ok.

2026-04-08 via Nuitee
I
Imran extended_group us
5
2026-04-07 via Nuitee
E
Erica family_with_children us
9
Pros:

Food prices were high so ate meals elsewhere

Other than that we really enjoyed the hotel

Cons:

Food too high

2026-04-05 via Nuitee
A
Amechi family_with_children gb
10
2026-04-04 via Nuitee
M
MAURICE family_with_children us
5
Pros:

The view

Cons:

The room

2026-04-03 via Nuitee
R
Rachael couple us
8
Pros:

Clean and location was excellent

Cons:

The staff at front desk and luggage storage was not helpful at all. 5 staff members gave 5 different answers regarding us paying for bag storage when it should have been complimentary. None of the 5 employees helped us and directed us back and forth. Never resolved the issue. No customer service in my opinion.

2026-04-03 via Nuitee
M
Marina couple us
8
Pros:

Liked everything but the fact that we arrived earlier and they could not make our room ready a few hours before actual check in time. I know that a lot of hotels do it for you.

2026-04-03 via Nuitee
G
Gayana couple kz
8
Pros:

Отличное месторасположение, все рядом в пешей доступности😍

2026-03-31 via Nuitee
K
Kira couple us
9
Pros:

Very nice and neat downtown.

2026-03-28 via Nuitee
I
itbetterbeclean Business New York City, New York
8
GOOD NYC STAY
Pros:

Lobby on 21st floor, one night stay corner room larger than expected, hotel is clean breakfast is pricey but Hilton Gold gets $36 credit to offset. No problems at all.

2026-03-26 via Tripadvisor
M
Milangela couple cw
10
Fantastic central
Pros:

I like the room very much.

2026-03-24 via Nuitee
S
Sebastian couple at
8
2026-03-24 via Nuitee
V
Valerie family_with_children us
10
Definitely booking this hotel again!
Pros:

Excellent location in Times Square….theatres, restaurants, shopping, etc. all within walking distance…clean rooms, comfortable beds, hot showers, awesome staff!

2026-03-23 via Nuitee