Romer Hell's Kitchen

Hotels
9 (5428 reviews)
851 8th Avenue , New York , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Lack of character
Amenities could be improved

Categories

Cleanliness
8.46
Rooms were clean, but some reviews indicated issues with broken fixtures.
Service
9.93
Staff was consistently described as friendly, warm, and helpful, with excellent service noted by several guests.
Location
9.97
The hotel location received high praise for proximity to major attractions like Central Park and Times Square.
Room Quality
8.92
Rooms were spacious and comfortable relative to NYC standards, though some noted dated decor.
Amenities
7.95
Basic amenities were lacking, such as insufficient kitchen utensils and slow water machine.
Value for Money
8.91
Despite flaws, the overall experience was considered good value for money relative to other hotels in the area.
Food and Beverage
8.46
The coffee bar in the lobby was noted positively, but detailed food service was not discussed.
Overall Experience
9.43
Overall stay was described positively, with many guests expressing a wish to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:05

Property Description

Luxurious Accommodation in the Heart of New York

Prime Location: Situated just 300 metres from Broadway Theatre, Romer Hell's Kitchen offers a convenient stay near iconic attractions like Carnegie Hall and the city centre.

Modern Amenities: Enjoy a comfortable stay with amenities such as a fitness centre, private parking, and a restaurant and bar on-site. The 24-hour front desk and free WiFi ensure a seamless experience for guests.

Delicious Dining Options: Start your day with a continental breakfast at the hotel. Explore nearby culinary delights or unwind in the hotel's restaurant and bar.

Experience the best of New York City at Romer Hell's Kitchen. Book your stay now for an unforgettable urban getaway.

Important information:

The minimum age for check-in is 21. Guests under the age of 21 can only check in with a parent or official guardian.

Romer Hell's Kitchen is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms. These sensors enable hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Location

Guest Reviews

9
Based on 5428 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.97
Room Quality: 8.92
Amenities: 7.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
G
Galia • extended_group • il
10
2026-09-19 • via Nuitee
E
Eric • extended_group • fr
9
Bien
Pros:

Emplacement
Insonorisation

2026-09-19 • via Nuitee
M
Mihai • extended_group • ro
9
O experienta placuta!
Pros:

Locatie foarte buna, camera spatioasa, salteaua si pernele destul de confortabile. La barul hotelului am servit una dintre cele mai bune cafele din zona.

Cons:

Intr-o seara nu a fost apa calda dupa ora 20:00.
Fiind un hotel de 4*, as fi dorit un fier de calcat.

2026-09-19 • via Nuitee
L
Larry • couple • ve
9
Pros:

El hotel es muy bonito. La habitación es muy cómoda, con un blackout excelente para descansar. Esta muy bien ubicado al menos para nuestros planes en NY. El desayuno es en parte cubierto. Te dan un valor y lo que tu selecciones si pasa ese valor tienes que cubrirlo.

Cons:

Las opciones de desayuno eran pocas, incluso el primer dia ya no había opciones y tuvimos que tomar lo que había (eso que no bajamos tarde). No es malo, cuando hubo opciones son pequeñas pero de excelente calidad.

2026-09-19 • via Nuitee
F
FINN • solo_traveller • za
3
Better places to stay
Pros:

Rooms were sizable

Cons:

Management were not accommodating to my requests and refused to store my bag overnight between a non continuous booking. (I had one night outside nyc but returned to the same hotel). No food facilities.

2026-09-19 • via Nuitee
M
Marcin • couple • pl
8
Solid hotel on 51st street.
Pros:

Big room, close to the Central Park, stylish furniture. Great surprise - free vouchers for bicycles.

Cons:

Smell was not nice. A bit noisy.

2026-09-19 • via Nuitee
N
Nabil • couple • us
8
Mid century style in midtown
Pros:

Location room size and room furniture were all good

Cons:

No coffee machine in the room

2026-09-19 • via Nuitee
S
Sofía Fernández-Huerga • couple • es
7
Hotel cómodo y céntrico con aspectos mejorables
Pros:

La habitación tenía muy buen tamaño y nada de ruido pese a estar tan céntrico. Se podía ir andando a todas partes y el metro se encuentra a una manzana. Hay fuentes de agua potable en cada planta para poder rellenar tu botella cómodamente.

Cons:

El armario es muy pequeño y no tiene puerta solo una cortina. Apenas hay capacidad de almacenaje en la habitación para guardar la ropa. El cuarto de baño es pequeño y estaba bastante antiguo. Esperaba más por el precio de la habitación.

2026-09-19 • via Nuitee
Y
YI • family_with_children • gb
7
2026-09-18 • via Nuitee
M
Miriam • couple • gb
10
What a wonderful stay! The staff were very helpful and welcoming. The room was immaculate and very roomy with lots of sp
Pros:

Fantastic location. Lovely large room with everything we needed

2026-09-18 • via Nuitee
P
PAOLO • solo_traveller • mc
9
2026-09-18 • via Nuitee
A
Amy • couple • us
10
We loved this hotel. Would definitely stay again!
Pros:

Loved the room. It’s quite spacious compared to other hotels in NYC. We had plenty of room to set up our baby’s pack and play and then some.

Cons:

We didn’t love how close it was to Times Square, but that was really the only thing that wasn’t ideal.

2026-09-17 • via Nuitee
H
Harveen • couple • gb
8
Fab location, staff were great and a super comfy bed!
Pros:

Great location, bed was super comfy and staff were great

Cons:

No long mirror and there no big light. You had to tap all the small lights and put them on individually.

2026-09-17 • via Nuitee
K
Karla • extended_group • mx
8
Ubicación muy práctica.
Pros:

La ubicación es excelente. Llegas en unos minutos a pie a Times Square, Rockefeller Center, algunos teatros de Broadway, etc. La estación del metro a una cuadra. Incluso Central Park queda a unos 20 minutos caminando.
Muy limpio y amplio. El cafecito tiene muy buenas bebidas y pan.

Cons:

El cuarto estaba DEMASIADO frío, pedimos que subieran la temperatura, enviaron a un técnico y nos dejó exactamente igual.
También pedimos hacer late check out y nos pasamos por literal DOS minutos de las 12pm y nos cobraron 65 dlls.
Fuera de eso, el lugar cumplió con lo que ofrece.

2026-09-17 • via Nuitee
B
brook • extended_group • us
9
Perfect location if you're planning a trip to mid town theatre district, MOMA, Central Park.
Pros:

We loved our stay at Romer's - steps away from our play, enjoyed pre-theater snacks and drinks at the hotel's piano bar. The next day the hotel graciously kept our bags upon checkout until we needed to leave for the train.

Cons:

N/A

2026-09-17 • via Nuitee
A
Antje • solo_traveller • at
9
2026-09-17 • via Nuitee
G
Genevieve • extended_group • us
7
Unforgettable 4 day New York holiday - Thanks, Romer's
Pros:

Coffee was outstanding - Beds were comfortable, but for the rate, two feather / down pillows wouldn't go unappreciated. Filtered water and ice was supplied in the common hotel hallway (VERY much appreciated) Location to Central Park, Times Square, the Edge, the Vessel, the Highline, the subway, Madison Square Garden, and Masquerade was perfect. Friendly front desk staff.

Cons:

Undisclosed exterior construction, hotel knew city was doing construction to the exterior of the building surface, it disturbed sleep, work and rest on multiple days. Hotel offered to move, but the time and disruption was too inconvenient. Hotel towels were small. Cafe ran out of breakfast sandwiches one day and they were NOT very good. Door staff were practically not working the entire time that was a weird vibe. Room key demagnetized easily (happened 2 x's)

2026-09-17 • via Nuitee
S
Stacey • extended_group • us
9
Great little neighborhood & and super friendly staff!
Pros:

Amazing location, great little
neighborhood with lots of restaurants and super close to Broadway theaters.

Cons:

The walls were a bit then we could actually hear the man snoring through the wall in the next room and the furniture in the room is a bit sparse. There’s not even a chair to sit on. If you grab a bite to eat and bring it back, you need to eat it in the lobby. Otherwise you have to sit on the end of the bed to eat it. But the lobby is great.

2026-09-16 • via Nuitee
N
Nichola • couple • gb
8
Great stay, lovely beds and fabulous staff.
Pros:

Great location, helpful and very friendly staff.
Modern, boutique hotel with lots of nice little touches. The rooms are big (for New York)

Cons:

There were a couple of problems with the hot water on a couple of days but this was soon sorted by the staff.

2026-09-16 • via Nuitee
M
Maire • couple • gb
9
2026-09-16 • via Nuitee