Romer Hell's Kitchen

Hotels
9 (4535 reviews)
851 8th Avenue , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Lack of character
Amenities could be improved

Categories

Cleanliness
8.46
Rooms were clean, but some reviews indicated issues with broken fixtures.
Service
9.93
Staff was consistently described as friendly, warm, and helpful, with excellent service noted by several guests.
Location
9.97
The hotel location received high praise for proximity to major attractions like Central Park and Times Square.
Room Quality
8.92
Rooms were spacious and comfortable relative to NYC standards, though some noted dated decor.
Amenities
7.95
Basic amenities were lacking, such as insufficient kitchen utensils and slow water machine.
Value for Money
8.91
Despite flaws, the overall experience was considered good value for money relative to other hotels in the area.
Food and Beverage
8.46
The coffee bar in the lobby was noted positively, but detailed food service was not discussed.
Overall Experience
9.43
Overall stay was described positively, with many guests expressing a wish to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:05

Property Description

Luxurious Accommodation in the Heart of New York

Prime Location: Situated just 300 metres from Broadway Theatre, Romer Hell's Kitchen offers a convenient stay near iconic attractions like Carnegie Hall and the city centre.

Modern Amenities: Enjoy a comfortable stay with amenities such as a fitness centre, private parking, and a restaurant and bar on-site. The 24-hour front desk and free WiFi ensure a seamless experience for guests.

Delicious Dining Options: Start your day with a continental breakfast at the hotel. Explore nearby culinary delights or unwind in the hotel's restaurant and bar.

Experience the best of New York City at Romer Hell's Kitchen. Book your stay now for an unforgettable urban getaway.

Important information:

The minimum age for check-in is 21. Guests under the age of 21 can only check in with a parent or official guardian.

Romer Hell's Kitchen is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms. These sensors enable hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 4535 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.97
Room Quality: 8.92
Amenities: 7.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
Özge • solo_traveller • tr
7
2026-03-14 • via Nuitee
L
Louis • family_with_children • us
10
A beautiful modern hotel in the heart of midtown, ready for you!
Pros:

What is not to love about this property? I rarely give a 10 but it really earned it. The staff was incredibly kind and helpful. We stored our luggage on both check-in and check-out days, it was super easy and convenient. They even allowed us to check in a tad early. The value was fantastic, and this is steps away from times square and the trains to everywhere you need to go.

Cons:

Nothing to note here! I'm digging in my mind trying to be nitpicky but I can't think of anything! Folks on here (and Google) talked about the walls being paper thin, but that was not my experience at all. We slept like babies.

2026-03-14 • via Nuitee
M
Marlies • couple • nl
9
Top hotel op goede locatie met grote kamers
Pros:

De grote en de inrichting van de kamer. De vibe en de locatie. Grote lobby om te werken. Super vriendelijk personeel. Dichtbij de metro, central park, Times Square en alle theaters. De leukste restaurants en wat meer rust vind je een straat verder op 9th avenue. Heerlijke restaurants en barretjes

Cons:

Je mist toch een hotelbar die 7 dagen in de week open is. Koffie en thee faciliteiten op de kamer en een 24/7 gym.

2026-03-14 • via Nuitee
K
Kathryn • extended_group • us
10
The room was very clean and comfortable. The decor was warm and inviting! We had a wonderful stay!
Pros:

The proximity to shows was amazing and close to the subway!

Cons:

Nothing, our stay was great!

2026-03-14 • via Nuitee
Y
Yiwen • family_with_children • ca
10
Wonderful! Great location and nice staff
2026-03-14 • via Nuitee
M
Mutombo • family_with_children • be
9
2026-03-14 • via Nuitee
F
Francesco • solo_traveller • it
10
Close to everything, extremely kind and friendly staff, very clean: in other words a safe place to stay if you have a li
Pros:

Comfort

Cons:

Hidden costs and no buffet breakfast

2026-03-13 • via Nuitee
F
Francesco • couple • it
10
Hotel close to everything, extremely kind and friendly staff, very clean, and a safe place to stay if you have a little
Pros:

Comfort

Cons:

Hidden costs and no buffet breakfast

2026-03-13 • via Nuitee
S
Sharon • couple • au
9
2026-03-12 • via Nuitee
A
Anja • couple • de
8
Gerne wieder :)
Pros:

Sehr schönes Hotel :)

Cons:

Zimmer sahen auf den Bildern etwas hübscher aus.

2026-03-11 • via Nuitee
A
Alessandro • family_with_children • it
10
Pros:

Posizione straordinaria e strategica, personale eccellente, struttura elegante e funzionale

2026-03-11 • via Nuitee
M
Marianne • couple • us
10
2026-03-10 • via Nuitee
M
Melissa • couple • us
10
2026-03-10 • via Nuitee
S
Sammy • couple • at
10
Pros:

sehr gemütliche Zimmer, Badezimmer etwas klein - aber das ist NYC üblich.

Cons:

etwas hellhörig die Zimmer - aber ist man aus NYC gewöhnt

2026-03-10 • via Nuitee
E
elisabeth • couple • us
9
Great location
Pros:

Fantastic location and a cool vibe. Really friendly staff. Would definitely stay again!

2026-03-09 • via Nuitee
O
Odile • family_with_children • fr
8
A recommander pour la position
Pros:

Excellent emplacement, proche du métro et de nombreuses attractions; personnel disponible; literie en très bon état; silencieux si sur l'arrière du bâtiment et en hauteur.

Cons:

Le bâtiment étant apparemment assez ancien, la présence de moquette dans les chambres et les couloirs n'est pas encourageante question hygiène.

2026-03-09 • via Nuitee
V
Valeria Francesca • family_with_children • it
9
2026-03-09 • via Nuitee
M
Maiken • extended_group • no
9
2026-03-08 • via Nuitee
M
Melissa • couple • us
9
Great stay at Romer!
Pros:

Bed was super comfortable and nice a clean. Great location to everything for a Broadway show. The staff was friendly and super attentive. Would definitely recommend staying here and would stay here again!

Cons:

The only con was my room was right by the hall to the elevator and also it was a conjoined room with another room (door connecting that was locked) - the people in the room would come back at 4am clearly intoxicated and talking super loudly and i could hear practically every word and it woke me up. (This also happened a few times during the day too) Luckily I brought a mini sound machine which drowned out that sound so just keep in mind you may hear other guests in your room is adjoining from another one. Otherwise it was a perfect stay.

2026-03-08 • via Nuitee
Y
Yodya • family_with_children • fr
5
2026-03-08 • via Nuitee