Romer Hell's Kitchen

Hotels
9 (4776 reviews)
851 8th Avenue , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Lack of character
Amenities could be improved

Categories

Cleanliness
8.46
Rooms were clean, but some reviews indicated issues with broken fixtures.
Service
9.93
Staff was consistently described as friendly, warm, and helpful, with excellent service noted by several guests.
Location
9.97
The hotel location received high praise for proximity to major attractions like Central Park and Times Square.
Room Quality
8.92
Rooms were spacious and comfortable relative to NYC standards, though some noted dated decor.
Amenities
7.95
Basic amenities were lacking, such as insufficient kitchen utensils and slow water machine.
Value for Money
8.91
Despite flaws, the overall experience was considered good value for money relative to other hotels in the area.
Food and Beverage
8.46
The coffee bar in the lobby was noted positively, but detailed food service was not discussed.
Overall Experience
9.43
Overall stay was described positively, with many guests expressing a wish to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:05

Property Description

Luxurious Accommodation in the Heart of New York

Prime Location: Situated just 300 metres from Broadway Theatre, Romer Hell's Kitchen offers a convenient stay near iconic attractions like Carnegie Hall and the city centre.

Modern Amenities: Enjoy a comfortable stay with amenities such as a fitness centre, private parking, and a restaurant and bar on-site. The 24-hour front desk and free WiFi ensure a seamless experience for guests.

Delicious Dining Options: Start your day with a continental breakfast at the hotel. Explore nearby culinary delights or unwind in the hotel's restaurant and bar.

Experience the best of New York City at Romer Hell's Kitchen. Book your stay now for an unforgettable urban getaway.

Important information:

The minimum age for check-in is 21. Guests under the age of 21 can only check in with a parent or official guardian.

Romer Hell's Kitchen is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms. These sensors enable hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 4776 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.97
Room Quality: 8.92
Amenities: 7.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
M
Małgorzata solo_traveller pl
10
2026-05-09 via Nuitee
M
Magdalena extended_group pl
8
Pros:

Lokalizacja i wygląd hotelu.

Cons:

Brak czajnika, słabe ciśnienie prysznica, słabe śniadania.

2026-05-09 via Nuitee
T
Tom solo_traveller gb
10
Pros:

Fantastic location, close to Times Square, shops and sightseeing locations but just far enough away to lose the crowds and noise. Hell's Kitchen has fantastic restaurants and nightlife too.
The hotel is clean, comfortable and welcoming, the facilities have been very good and the staff are helpful and polite.
A coffee bar downstairs really helps to get you going each day!

Cons:

Nothing. I would stay here again without question.

2026-05-09 via Nuitee
R
rosenberger solo_traveller fr
10
Pros:

Super emplacement pour visiter Manhattan. Chambre et lit spacieux et confortable

Cons:

Manque d'insonorisation il y a du bruit à New York

2026-05-08 via Nuitee
K
Ksenia couple gb
7
Fantastic location in Midtown
Pros:

The hotel has a great location right in the heart of Manhattan, within easy reach of Central Park, Times Square, MoMA, Broadway Theatres, the Rockefeller Center and other popular attractions. We loved how spacious the room was, especially for NYC, and the bed was comfy.

Cons:

It would have been nice to have tea/coffee facilities in the room, as well as some glasses. Breakfast was a $15 per person credit at the downstairs cafe. The menu included pastries and some breakfast sandwiches. This wasn't communicated prior to our arrival. Not the end of the world, but we expected more of a buffet experience.

2026-05-08 via Nuitee
D
Diego couple pe
10
2026-05-08 via Nuitee
A
Antonio Jesus couple ae
10
2026-05-08 via Nuitee
S
Silvia family_with_children it
8
2026-05-08 via Nuitee
P
Profeta extended_group hr
10
Pros:

Everything was great

2026-05-08 via Nuitee
P
Piluca family_with_children es
9
Repetiríamos con seguridad
Pros:

Muy bien ubicado, limpio y muy cómodas las camas

Cons:

Las ventanas dejaban pasar algo de ruido de la calle

2026-05-07 via Nuitee
E
Eleni couple gr
8
Pros:

Ευρύχωρο καθαρό δωμάτιο ! Το μόνο αρνητικό για εμάς τουλάχιστον ήταν η περιοχή που ήταν πολυσύχναστη και είχε φασαρία και βαβούρα. Παρολαυτα το Central Park ήταν δίπλα και το απολαύσαμε πραγματικά πολύ!

2026-05-07 via Nuitee
F
Fatih Mehmet couple tr
10
Was a great hotel.
Pros:

Perfect room size, decoration was great, the music played is perfect, staff is very friendly, helpful. Location is great.

Cons:

I like everything.

2026-05-07 via Nuitee
R
Róisín couple gb
10
Stylish, cosy and fabulously located, you can’t go wrong.
Pros:

It was a fantastic location with stylish comfortable rooms. The staff were lovely and helpful and other our six night stay was perfect!

Cons:

The only minor issue was hearing neighbours through the walls but this was only noticeable as there were some children next door so we heard them in the morning excited about their day. Not the worst thing to be hearing in New York!

2026-05-06 via Nuitee
R
Romero Iago solo_traveller br
10
2026-05-06 via Nuitee
M
Minami solo_traveller jp
9
2026-05-06 via Nuitee
B
Brandon solo_traveller us
9
Pros:

Room is spacious.

Cons:

Gym is not on-site

2026-05-05 via Nuitee
A
Alice solo_traveller be
6
2026-05-05 via Nuitee
S
Stephanie couple us
5
2026-05-05 via Nuitee
L
Lyn Phuong solo_traveller au
10
Perfect NYC stay in Hell's Kitchen!
Pros:

We had such a great stay at Romer Hell's Kitchen. The bed was honestly one of the comfiest we’ve slept in, and the room itself felt really spacious which made a big difference after long days out in NYC.

The location is excellent - super close to the subway & tourist hot spots like Times Square & Central Park, so it was really easy to get around wherever we needed. There are also plenty of food & drink options nearby, which made everything so convenient.

We also loved the little details, like having a drink/ice machine on our floor, such a small thing but so handy. The staff were all incredibly friendly & accommodating throughout our stay.

They do also offer a comfortable & convenient airport car service, which worked out to be cheaper for us than an Uber.

Would highly recommend staying here & we’d definitely come back!

Cons:

Wish there were some complimentary coffee sachets or teabags in the room, but that was hardly an issue!

2026-05-05 via Nuitee
K
Karla solo_traveller ve
9
Pros:

Ubicación espectacular

Cons:

No incluye desayuno

2026-05-04 via Nuitee