Romer Hell's Kitchen

Hotels
9 (5428 reviews)
851 8th Avenue , New York , us
+1 212-581-4100

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Lack of character
Amenities could be improved

Categories

Cleanliness
8.46
Rooms were clean, but some reviews indicated issues with broken fixtures.
Service
9.93
Staff was consistently described as friendly, warm, and helpful, with excellent service noted by several guests.
Location
9.97
The hotel location received high praise for proximity to major attractions like Central Park and Times Square.
Room Quality
8.92
Rooms were spacious and comfortable relative to NYC standards, though some noted dated decor.
Amenities
7.95
Basic amenities were lacking, such as insufficient kitchen utensils and slow water machine.
Value for Money
8.91
Despite flaws, the overall experience was considered good value for money relative to other hotels in the area.
Food and Beverage
8.46
The coffee bar in the lobby was noted positively, but detailed food service was not discussed.
Overall Experience
9.43
Overall stay was described positively, with many guests expressing a wish to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:05

Property Description

Luxurious Accommodation in the Heart of New York

Prime Location: Situated just 300 metres from Broadway Theatre, Romer Hell's Kitchen offers a convenient stay near iconic attractions like Carnegie Hall and the city centre.

Modern Amenities: Enjoy a comfortable stay with amenities such as a fitness centre, private parking, and a restaurant and bar on-site. The 24-hour front desk and free WiFi ensure a seamless experience for guests.

Delicious Dining Options: Start your day with a continental breakfast at the hotel. Explore nearby culinary delights or unwind in the hotel's restaurant and bar.

Experience the best of New York City at Romer Hell's Kitchen. Book your stay now for an unforgettable urban getaway.

Important information:

The minimum age for check-in is 21. Guests under the age of 21 can only check in with a parent or official guardian.

Romer Hell's Kitchen is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms. These sensors enable hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Location

Guest Reviews

9
Based on 5428 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.97
Room Quality: 8.92
Amenities: 7.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
P
Pedro • solo_traveller • es
8
2026-08-15 • via Nuitee
A
Anita • couple • au
9
Would definitely stay again, overall great place.
Pros:

Very clean, great location and great service from staff

Cons:

The toilet is in the bathroom, better if toilet seperate

2026-08-15 • via Nuitee
H
Heleen • family_with_children • be
8
Comfortabel en perfecte locatie om NYC te verkennen
Pros:

De ligging van dit hotel is perfect. In no time op Times Square en van daaruit bereik je met de metro alle delen van de stad. ‘s Avonds zijn er vlakbij veel restaurants dankzij de buurt Hell’s Kitchen. Ideaal!

Cons:

Er zijn geen extra’s. In de kamer heb je geen koffiezetapparaat. Koffie is betalend (en duur) te verkrijgen in de lobby. Dit was het eerste hotel op onze roadtrip van 11 stops waar er geen extra’s waren.

2026-08-15 • via Nuitee
N
Nicolas • solo_traveller • pr
5
If the AC had been working I’m sure it would have been great
Pros:

Room was very nice decorated nice lighting fixtures and chairs and sofa

Very beautiful bathroom, like the dark tiles.

Cons:

Only complain is that the A/C wasn’t working and I had to leave the hotel

2026-08-15 • via Nuitee
P
Pedro • solo_traveller • es
8
2026-08-15 • via Nuitee
L
Luciana • solo_traveller • ro
9
Pros:

Good location, close to the subway and within walking distance to Times Square.

2026-08-15 • via Nuitee
K
karen • family_with_children • il
7
2026-08-15 • via Nuitee
L
leitao • extended_group • fr
8
Bon rapport qualité prix je reviendrai
Pros:

Les chambres très spacieuses
Le calme à l’arrière du bâtiment
La literie

Cons:

Salle de bains un peu trop petite
Ménage trop sommaire surtout salle de bains

2026-08-15 • via Nuitee
R
Raphaëlle • extended_group • fr
8
Pros:

Super emplacement, la taille des chambres et la déco! Personnel très agréable.

Cons:

Nous étions au second étage, très très bruyant et une vue sur une cour aveugle pas très réjouissante. Je pense qu'il faut demander les étages.
Petit déjeuner cher et à éviter. Cafétéria de base.

2026-08-15 • via Nuitee
F
Fleur • extended_group • gb
8
Great hotel, great location, great staff, would def stay again.
Pros:

Great location, v friendly staff. Water available on corridor. WiFi great.

2026-08-15 • via Nuitee
Y
Yaron • family_with_children • il
8
The location is convenient, the room is spacious, but the level of service was mediocre.
Pros:

Location, The room was spacious relative to Manhattan.

Cons:

Cleanness. No coffee making facilities in the room

2026-08-15 • via Nuitee
T
Thanh • solo_traveller • au
10
Pros:

Rooms are larger than other hotels I have stayed in (even just a couple blocks over). Comfortable, spacious, clean, well fitted out. Housekeeping do a great job. Hotel lobby and art decor at the hotel is fantastic. Location to Broadway shows and Times Square is super convenient as well as a short walk to the subway.

2026-08-15 • via Nuitee
C
Cecilia • couple • it
8
2026-08-15 • via Nuitee
E
Eva • family_with_children • es
10
2026-08-15 • via Nuitee
E
ELODIE • extended_group • fr
8
Un super séjour en famille idéalement situé !
Pros:

Sa position géographique !

Cons:

C est un peu bruyant , mais c est New York !

2026-08-15 • via Nuitee
A
Amit • couple • il
10
The BEST hotel in New York City!
Pros:

Amazing location, close to Times Square and Central Park. Excellent service, beautiful rooms, great design, and incredible attention to every little detail- all with a smile. We truly felt at home!
We enjoyed every moment of our stay and will definitely be back! ❤️

2026-08-15 • via Nuitee
A
Anita • extended_group • au
9
2026-08-15 • via Nuitee
M
Manuel • family_with_children • co
8
2026-08-14 • via Nuitee
I
idit • solo_traveller • il
8
2026-08-14 • via Nuitee
M
Martin • solo_traveller • us
10
Theater District Oerdection
Pros:

Location staff gym tie in. Joan goes above and beyond the call of duty. She really tends to hurt clients

Cons:

Nothing

2026-08-14 • via Nuitee