Romer Hell's Kitchen

Hotels
9 (4618 reviews)
851 8th Avenue , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Lack of character
Amenities could be improved

Categories

Cleanliness
8.46
Rooms were clean, but some reviews indicated issues with broken fixtures.
Service
9.93
Staff was consistently described as friendly, warm, and helpful, with excellent service noted by several guests.
Location
9.97
The hotel location received high praise for proximity to major attractions like Central Park and Times Square.
Room Quality
8.92
Rooms were spacious and comfortable relative to NYC standards, though some noted dated decor.
Amenities
7.95
Basic amenities were lacking, such as insufficient kitchen utensils and slow water machine.
Value for Money
8.91
Despite flaws, the overall experience was considered good value for money relative to other hotels in the area.
Food and Beverage
8.46
The coffee bar in the lobby was noted positively, but detailed food service was not discussed.
Overall Experience
9.43
Overall stay was described positively, with many guests expressing a wish to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:05

Property Description

Luxurious Accommodation in the Heart of New York

Prime Location: Situated just 300 metres from Broadway Theatre, Romer Hell's Kitchen offers a convenient stay near iconic attractions like Carnegie Hall and the city centre.

Modern Amenities: Enjoy a comfortable stay with amenities such as a fitness centre, private parking, and a restaurant and bar on-site. The 24-hour front desk and free WiFi ensure a seamless experience for guests.

Delicious Dining Options: Start your day with a continental breakfast at the hotel. Explore nearby culinary delights or unwind in the hotel's restaurant and bar.

Experience the best of New York City at Romer Hell's Kitchen. Book your stay now for an unforgettable urban getaway.

Important information:

The minimum age for check-in is 21. Guests under the age of 21 can only check in with a parent or official guardian.

Romer Hell's Kitchen is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms. These sensors enable hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 4618 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.97
Room Quality: 8.92
Amenities: 7.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
E
Etnate family_with_children us
9
2026-04-04 via Nuitee
V
Valentyna extended_group ua
6
2026-04-04 via Nuitee
I
Ilana family_with_children fr
10
Pros:

Déja mon 3 ème séjour dans cet hôtel et j'y retournerai très certainement !
Le personnel est toujours gentil et serviable.
La literie est très confortable
L'hôtel est très bien placé
Merci pour tout et j'espère à bientôt !

Cons:

Rien
Tout était parfait!

2026-04-04 via Nuitee
B
Barbara family_with_children us
10
A good location for us to explore the things we wanted to in the city.
Pros:

We were within four blocks of the theater, which was a lifesaver for us! They kept out bags safe after we checked out so we could walk all over Manhattan.

Cons:

NA

2026-04-04 via Nuitee
L
Luca solo_traveller fr
9
Choose this hotel, very good place to stay
Pros:

The room was huge, cozy and clean.
The location of the hotel is good as well.
The price was not expensive at all.
My conclusion is this hotel is very good, and I recommend it.

Cons:

The cafeteria is a bit expensive for the credit they give you but not crazy.

2026-04-03 via Nuitee
family_with_children es
8
2026-04-03 via Nuitee
R
Ricardo André family_with_children br
9
Pros:

Conforto e limpeza

Cons:

Nada

2026-04-03 via Nuitee
A
Alissa family_with_children us
9
Comfortable, quiet, and conveniently located!
Pros:

The location was great, and it was an overall nice hotel. It was quiet at night, close to the subway, and about equidistant between Central Park and Times Square, in terms of walking distance.

Cons:

We mostly really liked it. Water pressure wasn’t amazing, if I’m being picky, and I would’ve liked more options from their cafe. I’m pretty sure the breakfast burrito was a microwaved frozen one, and the hotel doesn’t give that sort of vibe.

2026-04-02 via Nuitee
P
Pavel couple pl
7
2026-04-02 via Nuitee
E
Elizabeth family_with_children us
10
I have already suggested to multiple friends. Will be back.
Pros:

Amazing location. Quiet part of Hell's Kitchen. Very close to the Theater District. Great staff and management. Very walkable.

Cons:

Nothing.

2026-04-01 via Nuitee
A
Adnane family_with_children dz
10
Pour une premier fois à NY, avec 2 enfant et un bébé , la chambre double lit était vraiment spacieuse, les lit pouvais a
Pros:

Emplacement top , laiterie super , grande chambre

Cons:

Nothing

2026-04-01 via Nuitee
C
Claire family_with_children fr
8
2026-04-01 via Nuitee
A
Alexandr family_with_children us
9
Great hotel, met our expectations.
Pros:

Great location, walking distance from many attractions. Very cozy place. Parking is next door

Cons:

Rooms are not sound proof. You can hear TV and people talking.

2026-04-01 via Nuitee
S
Scarlett solo_traveller de
8
2026-04-01 via Nuitee
F
Fer couple ar
10
EXCELENTE
Pros:

La ubicación es inmejorable. Cerca de todo para ir a pie y bien conectada con el subte en la esquina. Con muchos lugares de comida en los alrededores. Hermosa zona.
La atención del personal EXCELENTE. Todos muy atentos, respetuosos y bien predispuestos.
La limpieza impecable, pasan todos los días a asear y cambiar toallas.
La comodidad de la cama: PERFECTA. Grande y súper cómoda.

2026-03-31 via Nuitee
C
Carlos family_with_children us
10
Pros:

The room was really comfortable, and it was big comparing to other hotels in the city

Cons:

I wanted the room to smell like the lobby does

2026-03-30 via Nuitee
N
Nuno family_with_children us
10
2026-03-30 via Nuitee
K
Karen family_with_children gb
8
Lovely welcoming staff, great rooms and great value!
Pros:

The location was amazing! Right next to a subway, Times Square and Central Park. Only three Avenues along from 5th.

2026-03-30 via Nuitee
D
Daniel family_with_children br
10
Experiência excelente em todos os aspectos !
Pros:

Passei 8 dias com minha família no hotel e não temos absolutamente nada para reclamar. A experiência foi excelente em todos os aspectos. Gostaria de destacar a amplitude do quarto em comparação com outros hotéis que já estive em NY. Recomendo muito este hotel e pretendo voltar no futuro.

Cons:

Nada a reclamar !

2026-03-30 via Nuitee
A
Arsen family_with_children uz
10
2026-03-30 via Nuitee