Club Quarters, Times Square - Midtown

We stay at Club quarters every year. The rooms are comfortable and clean. Value for cost is excellent. Some rooms and bathrooms are small but very well laid out with closet , shelves and drawers to put clothes and toiletries away . There can not be friendlier or more accommodating staff anywhere in NYC. It feels like you are staying at someone's home. Location is excellent. A short walk to times square, We walked to lincoln center and the whitney. I highly recommend.

The place was awesome especially the people at the front desk Joanne and Raquel. They were so pleasant helped us many times and I’ll be definitely telling family and friends to stop by this place. It was terrific.

Great location! Walking distance to all the places we want to go! All the staff were so friendly & polite. The rooms were small, but very clean & comfortable. Great amenities, especially love the water refill stations with bottles! Haven’t seen that at any other hotel! Will definitely stay here again!

We stayed at Club Quarters from 17th-26th December 2025.

Check in was seamless, there is a comfortable lobby which is perfect to relax after a busy day in NYC. There is a refresh station with hot tea, coffee, fresh water etc. We often used the takeout cups for a morning coffee whilst wandering around the city.
Past the Lobby there are plenty of seated takes to eat evening meals if you grab a takeaway. We often sat there, it was always empty and no issues getting a seat.

We never had any issues with the lifts being too busy like previous reviews. They have toilets on the ground floor too.

Our room was a “Superior room”, this had everything we needed for a long stay in the city. The room was spacious, with a sink, fridge, shower, fully stocked bathroom. The cleaning staff were great and we always had fresh towels and bedding.

Our room was located at the back of the hotel on floor 4, no faults as it was quiet here away from the bustling city.

The hotel is close to Times Square and all the main attractions. Grand Central station is around 10 minutes away so you can jump on the subway and get anywhere within 30 minutes.

There is a few places to eat on the same road but not many- pizza takeaway and Starbucks.

The WiFi connection was always great.

The reception staff stored our luggage after check out, as our flight wasn’t until 19:00.

Overall we loved our stay over Christmas time… thank you!

Great location, great and attentive staff, clean room, and value for money. Although room soundproof not so good, as we could hear people talking on the hallway, but id didn't bother us. Apart from that, everything else is super fantastic. Love the coffee and sparkling water at lobby at all time. Great vibe and atmosphere, and staff made us feel welcomed.

I stayed at Club Quarters in Times Square (Midtown) and it was absolutely perfect. The location is unbeatable and ideal for getting around the city. The staff were supremely professional and genuinely helpful. The General Manager personally greeted us with warmth and true A+ hospitality, which made the stay feel extra special.

The accommodations were clean and comfortable, offering excellent value for the location and level of service. I travel to NYC for meetings several times a year and Club Quarters Times Square will be my go-to hotel moving forward. I would also highly recommend it for non-business stays. Truly a fantastic stay!.

I had a wonderful experience from the moment I walked in. I received a great greeting in the lobby every time i walked in or walked out and the manager was exceptionally kind and polite. It makes such a difference to be welcomed with that level of professionalism and warmth. I would definitely recommend this hotel for their excellent service alone

Great location, amazing hotel experience, excellent customer service.
The room was clean and had all the necessities we needed. The room came with a Nespresso maker which we used very morning. Water stations were available on our floor which was extremely convenient. We got pork buns from Chinatown and asked if we could refrigerator them, the hotel then provided us with a mini fridge that was delivered to our room and plugged in by the time we got back from dinner. There's a great selection of bars across the street and walking distance. It's walking distance from Grand Central and easy to get to from JFK. This hotel will be top on out list next time we come back to New York.

Always find Club Quarters reliable and convenient. Don't expect a huge suites but a very efficient euro style room. Always clean and comfortable. The location is great for business and Broadway or exploring Manhattan. Also the hotel is a very good value.

Ive been staying here for 25 yrs. Raquel and Joanne take great care of me and occasionally my wife. Its close to where I need to be and comfortable enough. They know me and I know them, so I feel taken care of.

Great location, super clean, welcoming and recently refreshed. The beds were comfortable and the bathroom spotless. Highly recommended.

Fabulous location; no frills hotel.
2 twin beds were comfortable. Bathroom was spacious for the size of the room. White walls, white linens, zero decor or artwork in the room meant it was very stark.
Hallway noise was occasional but inescapable. Room faced away from the street so there was virtually no street noise.
Housekeeping was efficient & staff at the front desk was very friendly and welcoming.
This is quite literally just a place to sleep.

The hotel was nice. The shower products my wife loved. I personally liked that this hotel offered refillable water bottles and next to it a cabinet with toiletries if you forgot something. Only bad things was prices for the space we had. It was a bit small and there was no mini fridge to store anything so to get ice you have to go to basement floor.

Excellent as always. The staff here is what really sets this property apart from others. Joanne and Raquel at the front desk are friendly and professional , experts at what they do , as are the other staff members.

Wonderful! The hotel was perfectly located near food, nightlife and attractions! Clean, comfortable and great staff! And the prices for December were really good!! Our mother daughter trip was perfect and we WILL be back!!!

Yet again, an incredible experience at the CQ in Midtown!!! This our fifth time staying at the Midtown CQ over the past four years, and I would say that WELCOMING and CONSISTENCY are the two best words to describe the experience. The staff from check-in to check-out are outstanding and go out of their way to make you feel like a special guest. We know exactly what to expect from well-appointed rooms with the most comfortable beds all the way to the best recommendations for restaurants in the area. We would never consider staying anywhere else in the City and plan on returning next December.

My wife and I consistently stay at CQ when we travel to NYC, Philadelphia We were introduced to CQ many years ago from work, when we stayed in the Wall Street location (no longer there), Boston and London. Over the years we have found the service and rooms CONSISTENTLY excellent, convenient and resonably priced. The front desk staff are always helpful and the rooms although smaller in size (some rooms are larger for an extra fee) we are very happy with them and ALWAYS are sure to book them when in one of their locations. As members of their Loyalty Program we get a "Night on the House" after two (2) visits for a small fee significantly less than the room rate. Bravo for a great job. Keep it up.

I stayed at this hotel for 2 nights and 3 days. The check-in experience was initially quite good, especially since they sent a virtual key one day before arrival, which was impressive. However, I couldn’t use the key at first and had to complain before it worked. Thankfully, the issue was resolved quickly.

On the day of check-in, I only dropped my luggage in the room and went out. When I returned later that evening, I realized there was no electricity in the room, so I couldn’t even charge my phone. I reported the issue, but since it was already after 5 p.m., there was no engineering staff available. I was told to either wait until the next day or move to another room. Being without electricity and a charged phone in a new city is completely unacceptable. After further complaints, I was upgraded to another room.

The upgraded room had a nice layout, but it was freezing. I turned on the heater and waited for 30 minutes, but the room remained cold. Experiencing a cold room during winter is extremely frustrating. I contacted staff again, but the same person couldn’t identify the issue and simply told me to wait until the next day or speak with the front desk. The front desk explained that the building is old and heating takes time, so I went out again hoping the room would warm up.

When I returned around 3 a.m., the room was still cold. I complained once more, but was told there were no other rooms available and the only solution was to provide extra blankets. With no other option, I had to sleep in my winter clothes, which was a terrible experience.

The following day, I was finally moved to a room with properly working electricity and heating. Unfortunately, this was an extremely disappointing experience, especially for a first-time visitor to New York during winter.

The hotel should ensure rooms are fully checked and properly heated before assigning them to guests. Overall, I am very disappointed with my stay.

Location is conveniences, although old facility but very clean. Staff is very kindness and friendly .Romantic to be stay during the Christmas and new year holiday season.

The hotel staff was so friendly. The location of the hotel was perfect. We were able to walk to everything we did. Highly recommend