Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Outstanding service
Fantastic location
Comfortable rooms
Delicious breakfast
Cons:
Room issues with view and lighting
Lack of communication about amenities
Occasional overcharging

Categories

Cleanliness
8.26
Overall there are mentions of cleanliness being noted as very clean, but there were also negative aspects regarding poor room conditions in one review.
Service
9.23
Outstanding service was highlighted, especially at check-in and breakfast, with specific praise for staff members.
Location
9.27
The location is described as perfect, being in Midtown Manhattan but surprisingly quiet.
Room Quality
8.22
While most rooms were described as comfortable, one review mentioned a dark and depressing room.
Amenities
8.75
General amenities were not extensively mentioned, but breakfast service was specifically praised.
Value for Money
8.71
No explicit mentions, assigned target overall rating considering the mixed experiences noted.
Food and Beverage
9.26
Breakfast was specifically highlighted as delicious with excellent service.
Overall Experience
8.73
Most reviews reflect positive experiences despite some negative notes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:02

Property Description

Convenient Location
Located in midtown Manhattan, this hotel is just a short walk from Times Square and multiple subway stations, making it the perfect base for exploring the city.

Luxurious Amenities
Guests can enjoy a well-equipped gym, comfortable seating areas in each room, and modern bathrooms with separate showers and baths. The hotel also offers room service, currency exchange, and a 24-hour front desk for added convenience.

Nearby Attractions
With Broadway Theaters, Rockefeller Center, and Radio City Music Hall within walking distance, and iconic landmarks like the Empire State Building and Central Park just a short journey away, guests can easily immerse themselves in the vibrant New York City experience.

Book your stay at Sofitel New York now for an unforgettable Manhattan getaway!

Important information:

Upon check-in, a photo ID and credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and additional charges may apply.

Limited extra beds are available. A sofa bed may be available for the suites. Please contact the hotel for more information.

Free breakfast is included for up to 3 children under 12 years old. If applicable, club access benefits are extended to children of this age, as well.

Please note, all packages stored incur a daily fee. Charges will depend on the size of the package being stored.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for US$0 per person per night when using an existing bed.
    People no matter the age stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 37.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric, regular
  • Entrance Door Width: 123
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 11
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 930 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 8.73
M
Moshe • couple • us
7
2026-02-14 • via Nuitee
A
Anna • solo_traveller • kr
10
2026-02-13 • via Nuitee
E
EMMANUELLE • solo_traveller • mf
10
Prlerfcrt location for a lot of things and honestly staff was just so friendly. We will be back
Pros:

Our stay was great, from check in to check out. The staff is extremely friendly and helpful. Room was very clean, spacious enough and remodeled.

Cons:

Maybe a real expresso machine instead of the coffee maker in the room would be nice :)

2026-02-10 • via Nuitee
G
George • solo_traveller • cy
9
2026-02-09 • via Nuitee
B
Behrendt y Wright • family_with_children • ar
10
excelente
Pros:

la atención un lujo y la ubicación es excelente buena calefacción

2026-01-29 • via Nuitee
S
Soomin • solo_traveller • kr
7
2026-01-29 • via Nuitee
B
Brenda • couple • us
5
Decent stay but on to the next for us.
Pros:

Good location, clean and safe.

Cons:

Lack of touch points with staff, no one provided us with insight on our "Urban Experience Fee" of $45 per night plus tax. This fee includes a $25 daily food and beverage credit, premium WiFi, a reusable water bottle, 24-hour fitness studio access, a 15% Bloomingdale's discount, and local/domestic calls. We had to go online to figure it out. Also we never received our water bottle. They don’t offer complimentary water in the room everything is for a fee. Ordering room service comes with the automatic 20%. There are a lot of fees and little is offered for the price point of this hotel. I’ve found that with higher price point hotels we are often provided more for our money. Also I am not sure they change the bedding often and we know this is a pet friendly hotel because our pillows smelled like dog.

2026-01-29 • via Nuitee
P
Patricia • couple • fr
8
Bon moment
Pros:

Emplacement et gentillesse du personnel

Cons:

Il manque une bouilloire avec thés et cafés proposés !!!

2026-01-27 • via Nuitee
C
Charlie • solo_traveller • us
7
Not quite as good as were were expecting compared to other Sofitels we’ve stayed at.
Pros:

Lobby and staff were great.

Cons:

Our room was much more worn out than in the photos. Could do with refurbishment

2026-01-24 • via Nuitee
J
Jose • couple • ar
8
Muy bueno para ir a los teatros
Pros:

La ubicación

Cons:

Nuestra habitación le faltaba renovación

2026-01-22 • via Nuitee
J
Jeremy • couple • fr
7
2026-01-22 • via Nuitee
O
Oliver • solo_traveller • de
9
Pros:

Ich bin schon um 10:30 angekommen und habe trotzdem ein Zimmer bekommen ! Auch ein late check out wurde ermöglicht 👍

2026-01-21 • via Nuitee
D
Denisa • family_with_children • cz
9
Pros:

Vse

Cons:

Nic

2026-01-19 • via Nuitee
A
Anders • solo_traveller • se
8
Cons:

Priset

2026-01-19 • via Nuitee
S
Sam • family_with_children • gb
7
2026-01-19 • via Nuitee
O
Olivier • couple • us
4
2026-01-19 • via Nuitee
J
JEREMY • extended_group • us
9
Amazing stay at very well operated hotel. Great mix of style and amenites to distinguish itself
Pros:

Room was superbly clean and in great condtion

2026-01-19 • via Nuitee
K
Kemal • solo_traveller • us
10
THANK YOU!
Pros:

The bath! ALL the Staff (cleaning, front desk, doormen, that desk before the front desk, other staff members around the hotel)! The location!

Cons:

There was nothing I did not like.

2026-01-19 • via Nuitee
M
Mary • couple • us
8
Enjoyable and the staff are always excellent!
Pros:

The hotel is undergoing a renovation so many of the amenities were not available. The room was clean although it had not yet been renovated.

Cons:

I missed the restaurant and bar at the hotel; it was always a great experience. Looking forward to coming back when the renovation is complete.

2026-01-19 • via Nuitee
J
James • solo_traveller • us
8
2026-01-19 • via Nuitee