Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Outstanding service
Fantastic location
Comfortable rooms
Delicious breakfast
Cons:
Room issues with view and lighting
Lack of communication about amenities
Occasional overcharging

Categories

Cleanliness
8.26
Overall there are mentions of cleanliness being noted as very clean, but there were also negative aspects regarding poor room conditions in one review.
Service
9.23
Outstanding service was highlighted, especially at check-in and breakfast, with specific praise for staff members.
Location
9.27
The location is described as perfect, being in Midtown Manhattan but surprisingly quiet.
Room Quality
8.22
While most rooms were described as comfortable, one review mentioned a dark and depressing room.
Amenities
8.75
General amenities were not extensively mentioned, but breakfast service was specifically praised.
Value for Money
8.71
No explicit mentions, assigned target overall rating considering the mixed experiences noted.
Food and Beverage
9.26
Breakfast was specifically highlighted as delicious with excellent service.
Overall Experience
8.73
Most reviews reflect positive experiences despite some negative notes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:02

Property Description

Convenient Location
Located in midtown Manhattan, this hotel is just a short walk from Times Square and multiple subway stations, making it the perfect base for exploring the city.

Luxurious Amenities
Guests can enjoy a well-equipped gym, comfortable seating areas in each room, and modern bathrooms with separate showers and baths. The hotel also offers room service, currency exchange, and a 24-hour front desk for added convenience.

Nearby Attractions
With Broadway Theaters, Rockefeller Center, and Radio City Music Hall within walking distance, and iconic landmarks like the Empire State Building and Central Park just a short journey away, guests can easily immerse themselves in the vibrant New York City experience.

Book your stay at Sofitel New York now for an unforgettable Manhattan getaway!

Important information:

Upon check-in, a photo ID and credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and additional charges may apply.

Limited extra beds are available. A sofa bed may be available for the suites. Please contact the hotel for more information.

Free breakfast is included for up to 3 children under 12 years old. If applicable, club access benefits are extended to children of this age, as well.

Please note, all packages stored incur a daily fee. Charges will depend on the size of the package being stored.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for US$0 per person per night when using an existing bed.
    People no matter the age stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 37.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric, regular
  • Entrance Door Width: 123
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 11
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 1051 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 8.73
A
Amandeep • family_with_children • gb
9
2026-07-19 • via Nuitee
M
Murat • extended_group • tr
7
2026-07-16 • via Nuitee
S
Savaş • extended_group • tr
10
Çok güzeldi
Pros:

Odaları teniz yatakları rahat

Cons:

Ortak kullanım alanında duş ve üst değiştirme için bir yer yok otelden geç çıkışlarda eşyaları resepsiyona bırakıp akşam almaya gelince üst değiştirme ve duş alınabilmesi için bir yer ayarlanması gerekiyor bence müşterilere

2026-07-13 • via Nuitee
E
Eirvin • couple • us
8
Good Sofitel.
2026-07-12 • via Nuitee
K
Kim • solo_traveller • au
8
2026-07-11 • via Nuitee
K
Karina • solo_traveller • br
10
2026-07-10 • via Nuitee
5
571elenik • Family
10
Outstanding, A Must when in New York
Pros:

We stayed for a couple weeks at the hotel. We were greeted with a smile and great service every morning by Arian.
He was constantly looking after us and his attention to detail was meticulous. Made our daily breakfast an amazing experience.

2026-07-09 • via Tripadvisor
R
Roam639081 • Business
10
We appreciate you
Pros:

We have stayed multiple times at Sofitel NYC and Ithial, Elvis doorman and Felix the front desk agent always greed us with smile and offer their assistance promptly. We can’t thank enough Marioara Sfera for her diligence and making sure our stays are pleasant. Her team is polite and helpful. Thank you all.

2026-07-07 • via Tripadvisor
J
Jesus • couple • us
8
Great hotel overall, have a new trip might consider it again!
Pros:

Pretty cozy rooms

Cons:

It was showing like a common area in the ad in the roof, the front desk told me it was not available for everyone

2026-07-07 • via Nuitee
R
Raili Ever • couple • ee
9
Would stay there again
Pros:

Super location and the room was nice and spacious for NY.

Cons:

Breakfast could be better

2026-07-07 • via Nuitee
L
Lareinaroja • Couples • London, England
10
Excellent stay
Pros:

We had a great stay here, it exceeded our expectations. Perfect location, a spacious suite with amazing views, and really nice bar. Staff incredibly friendly and helpful. Will definitely stay when in NYC again.

2026-07-06 • via Tripadvisor
W
Walid • family_with_children • lb
7
Cons:

La literie

2026-07-05 • via Nuitee
S
Sally • extended_group • gb
9
2026-07-03 • via Nuitee
S
Sara • family_with_children • gb
10
Amazing way to end our month long trip in the USA! Would stay there again and again!
Pros:

Location, rooms, staff, helpfulness, facilities were all top!

Cons:

Nothing

2026-07-01 • via Nuitee
C
Connector52982505307 • Family
10
LOVELY HOTEL IN A LOVELY CITY
Pros:

Lovely place at superb location. Nice room and top-level service. Perfect cleanliness and comfortable atmosphere. Restaurant top at both service and food. We'll be back as soon as we can, many thx

2026-06-30 • via Tripadvisor
W
WillyCBVa • Couples • McLean, Fairfax County, Virginia
8
Good experience tarnished by surprise mandatory daily fee at check out
Pros:

Our positive experience was tarnished by the surprise extra $51/night mandatory Urban Experience fee that we did not know was mandatory until we checked out. I would prefer to have been told when we made the on-line reservation or explicitly told at check-in....but to have the extra charge added to our invoice at check out was very disappointing. So, stay here...but beware of the extra fees that are over and above the room rate. *note for the $51/night it included a $25 dining credit...which if we had known we were going to be charged this mandatory fee we may have used. We left feeling disappointed by the veiled deception.

2026-06-29 • via Tripadvisor
K
Kim • couple • ca
8
2026-06-28 • via Nuitee
4
420shashat • Family
10
An amazing stay at Sofitel New York!
Pros:

We had an amazing stay at Sofitel New York! The hotel is beautifully renovated, modern, elegant, and perfectly located in the heart of Manhattan, making it easy to explore the city.

A special thank you to Natalie Kenya, who made our stay truly memorable. She was incredibly warm, friendly, and welcoming from the moment we arrived. She went above and beyond to assist us and kindly provided us with an amazing room, which made our experience even more special.

2026-06-27 • via Tripadvisor
A
AlgoSibarita • Solo travel • Spain
4
Not coming back
Pros:

Highly disappointed. I went to the bar, to do some work and watch the Scotland-Brazil game.
The staff was lovely, but I ordered French fries ($14+tax) and were oily and soggy. No cutlery or plates given. I had to ask for a small plate and mayonnaise, but not even a spoon was provided.
Then, when the time of the match arrived there was no live TV sound. When I asked about the supervisor told the sound of the TV wasn’t working 🙄 He apologised but a bit late then.
I also had to wait ages to pay the bill and i couldn’t even leave with a receipt with taxes and tip included.
This country is hosting the greatest sporting event in the planet and they’re only focusing on ripping fans off but the service is not even near the standards of a 4 stars hotel.

2026-06-25 • via Tripadvisor
K
Karen • couple • au
10
Excellent accommodation and perfectly located
Pros:

Perfectly located between 5th and 6th Avenue if you are wanting to see the sights in New York . Rooms were large clean and comfortable. Love the Sofitel beds they are so comfy.

Cons:

Would have been nice for tea and coffee facilities in the room.

2026-06-24 • via Nuitee