Best Western PLUS Island Palms Hotel & Marina

Hotels
•
Best Western Plus
8.8 (1919 reviews)
2051 Shelter Island Drive , San Diego , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful views
Cons:
Dirty towels
Overcharging
Small rooms

Categories

Cleanliness
8.55
Some reviews mentioned dirty towels and issues with cleanliness.
Service
9.55
Multiple reviews highlighted friendly and helpful staff.
Location
9.55
Consistently praised location alongside the marina and beautiful views.
Room Quality
8.05
Reports of small rooms and issues with room amenities.
Amenities
8.55
Amenities were noted as good but lacked certain features like coffee makers.
Value for Money
8.05
Concerns about overcharging and unexpected parking fees.
Food and Beverage
9.05
Restaurant received praise for good meal choices.
Overall Experience
9.05
Overall good stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:30

Property Description

Luxurious Waterfront Escape

Private Marina & Spectacular Views
Indulge in the beauty of Shelter Island with our private marina and breathtaking views of San Diego Bay.

Delicious Dining & Relaxing Amenities
Savor fresh seafood and juicy steaks at The Blue Wave Bar & Grill while enjoying outdoor dining with stunning bay views. Unwind in our bay-side pools, fitness center, hot tub, or by the outdoor fireplace after a day of exploration.

Convenient Location & Nearby Attractions
Located just 13 minutes from San Diego International Airport, our hotel is a short drive from the vibrant Gaslamp Quarter and the sandy shores of Ocean Beach.

Book now for an unforgettable waterfront experience at Best Western PLUS Island Palms Hotel & Marina.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.8
Based on 1919 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 9.05
Y
Yorik • couple • nl
8
2026-10-15 • via Nuitee
R
Ronald • extended_group • us
10
The location was ideal for the concert we attended. We plan of visiting your place next time we decide to go back in San
Pros:

The place was clean and comfortable. The location was beautifully placed and convenient for a short stay.

Cons:

Not applicable

2026-10-15 • via Nuitee
B
Björn • solo_traveller • de
9
2026-10-15 • via Nuitee
M
Makram Luke • family_with_children • us
6
2026-10-13 • via Nuitee
R
Ronald • extended_group • nl
7
Goed maar erg duur
Pros:

Grote kamer. Goed schoongemaakt. Balkon

Cons:

Receptie personeel onpersoonlijk.
Geen licht in deel van de kamer waar de kluis zat. Die zat ook nog eens in een kast. Dus moeilijk te zien wat er in zat.
Verouderd met slecht weekenden kastjes en ladies.

2026-10-12 • via Nuitee
K
Kevin • solo_traveller • us
8
2026-10-12 • via Nuitee
J
Jonathan • solo_traveller • gb
4
Expensive and underwhelming
Pros:

Great location on shelter island.

Cons:

Highly priced for extremely basic and dated rooms. The “gym” is a bit of a joke and I didn’t bother with any of the other facilities.

2026-10-11 • via Nuitee
K
Kairi • couple • us
10
Home away from home
Pros:

The location was PERFECT. Being so close to the ocean with a beautiful place to walk? It was amazing. The hotel room we had was clean upon arrival and the beds were so comfortable. They don't have free breakfast, but the food they sold was 100% worth it!! Will be going here again.

2026-10-11 • via Nuitee
F
Frank • couple • us
9
The weather was hot and it limited our planned excursions.
Pros:

It was a great location to access the freeways

Cons:

Our room was difficult to get too many doors to go through. They charged parking and didn’t bother to tell us about that when we checked in.

2026-10-10 • via Nuitee
N
Nicholas • couple • au
6
Average
Pros:

The second room we got was ok

Cons:

The first room they gave us was terrible, it was down the back and hidden away farm from reception, the room had been flooded and they reception staff discussed weather they should give it is us and decided yes even though it was very damaged.
They also charged for car parking which I declined but they still applied the charge.
The hotel is far from everything except the boat harbour.
I would not stay here again

2026-10-08 • via Nuitee
C
Carlos • couple • us
8
Great room, great AC, great location. Dirty floors, old, needs updating
Pros:

Location and views

Cons:

Could be updated and slightly better cared for

2026-09-14 • via Nuitee
B
Belinda • couple • us
10
2026-09-13 • via Nuitee
W
Wolf • solo_traveller • us
6
2026-09-13 • via Nuitee
K
Krista • couple • us
7
Cleaning crew came before check out time and tore room apart so I couldn’t go back in to take a shower before I left. Th
Pros:

Great location, very convenient for my purposes.

Cons:

Tropical Vibe

2026-09-11 • via Nuitee
C
cathleen • couple • us
9
I will be back!
Pros:

The location is 10/10. My room faced the Marina and the view was magnificent. Great walking path for exercise and take in the Marina.
I also “rented” a bike on site ($10/hr) and enjoyed the bar/restaurant each day for at least one meal or cocktail.

Cons:

I did have to change rooms because the 1st room I was assigned was very damp and smelled of mildew. The front desk was extremely understanding and relocated me without any hesitation.

2026-09-10 • via Nuitee
A
Angelica • solo_traveller • us
10
Pros:

It was BEAUTIFUL!! beautiful location, beautiful view, pool, hotel. My kids absolutely loved it!!

2026-09-06 • via Nuitee
T
Tim • couple • us
10
We will do it again
Pros:

Very good prices.The cheapest best food we ate.All the other places weren't as good

Cons:

Nothing.We loved it

2026-09-05 • via Nuitee
C
Claire • family_with_children • gb
8
Great hotel with lovely restaurant, pool and facilities - and lovely area on Sheltered Island
Pros:

The room was spacious and the cleaning staff did an excellent job every day to refresh it. We loved the Blue Wave bar - great menu and friendly helpful staff. The pool area was great and perfect temperature pool water. I appreciated the morning free coffee machine and water bottle refills in the pool area and reception. Free bike hire for 2hrs was fun too. Great views of the San Diego city lit up at night from the front of the building - and across the road.

Cons:

The pool was salt water.

2026-09-05 • via Nuitee
J
Jennifer • couple • us
8
Great stay by Marina and wonderful walking paths. Delicious tacos at the bar good price.
Pros:

It is right by the marina, beautiful view, and yet quite close to the airport
The staff is always available and exceptionally kind

Cons:

The AC is super loud

2026-09-02 • via Nuitee
B
Bernadette • couple • us
8
2026-09-01 • via Nuitee