Best Western PLUS Island Palms Hotel & Marina

Hotels
•
Best Western Plus
8.8 (1676 reviews)
2051 Shelter Island Drive , San Diego , us

listing image 1
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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful views
Cons:
Dirty towels
Overcharging
Small rooms

Categories

Cleanliness
8.55
Some reviews mentioned dirty towels and issues with cleanliness.
Service
9.55
Multiple reviews highlighted friendly and helpful staff.
Location
9.55
Consistently praised location alongside the marina and beautiful views.
Room Quality
8.05
Reports of small rooms and issues with room amenities.
Amenities
8.55
Amenities were noted as good but lacked certain features like coffee makers.
Value for Money
8.05
Concerns about overcharging and unexpected parking fees.
Food and Beverage
9.05
Restaurant received praise for good meal choices.
Overall Experience
9.05
Overall good stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:30

Property Description

Luxurious Waterfront Escape

Private Marina & Spectacular Views
Indulge in the beauty of Shelter Island with our private marina and breathtaking views of San Diego Bay.

Delicious Dining & Relaxing Amenities
Savor fresh seafood and juicy steaks at The Blue Wave Bar & Grill while enjoying outdoor dining with stunning bay views. Unwind in our bay-side pools, fitness center, hot tub, or by the outdoor fireplace after a day of exploration.

Convenient Location & Nearby Attractions
Located just 13 minutes from San Diego International Airport, our hotel is a short drive from the vibrant Gaslamp Quarter and the sandy shores of Ocean Beach.

Book now for an unforgettable waterfront experience at Best Western PLUS Island Palms Hotel & Marina.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.8
Based on 1676 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 9.05
M
Mark • family_with_children • us
10
2026-02-14 • via Nuitee
R
Randy • family_with_children • us
10
Me and my family love this place! We will be back soon!
Pros:

Everything!

Cons:

Liked everything!

2026-02-11 • via Nuitee
S
stephanie • couple • fr
9
Très bel hôtel, confortable avec de belles prestations.
Pros:

L'emplacement et la qualité de l'hébergement avec vue sur la marina et un petit balcon privatif.

Cons:

Parking payant pour le séjour.

2026-01-30 • via Nuitee
H
Howell • family_with_children • us
8
Amazing view and worth every penny!!!
Pros:

I liked the property! The room was a little smaller than the pictures! Wonderful view amazing staff! Great views when I woke up! Loved the fact the hotel provided cribs for my infant! Restaurant prices were a little steep but very good food and drinks! Bartender tom was awesome and made some stiff drinks that made it worth the price! Jacuzzi and heated pool was amazing with a view of the marina! Very friendly staff and maintenance was the fastest I have ever seen at a hotel!!

Cons:

Rooms were kind of small for a suite!
Restaurant prices were a little steep and the parking lot was very small for a large vehicle! Had to park across the street!

2026-01-29 • via Nuitee
J
Jacob • solo_traveller • us
10
2026-01-28 • via Nuitee
S
Shu • couple • au
8
Nice surroundings
Pros:

Nice area for the travellers to go for a walk around the water. Beautiful setting at the entrance of the hotel. Tranquil feeling.

Cons:

The breakfast is very expensive, no buffet breakfast as Best Western usually does.

2026-01-27 • via Nuitee
I
I-Han • solo_traveller • tw
6
Pros:

海景很美

Cons:

隔音很差，幾乎沒睡好覺

2026-01-26 • via Nuitee
L
Leilagh • solo_traveller • us
10
2026-01-26 • via Nuitee
R
Rossi • solo_traveller • ar
10
No lo duden, es muy lindo, excéntrico ubicación y el personal súper atento
Pros:

Excelente hotel, todo lindo

Cons:

Nada.

2026-01-26 • via Nuitee
M
Mark • couple • us
10
Very pleasant and charming
Pros:

Clean safe

Cons:

Nothing, I thought it was great.

2026-01-25 • via Nuitee
J
Jesus • family_with_children • us
8
Great
Pros:

The views of the water

Cons:

Didn’t specify the water view was docks or coast

2026-01-22 • via Nuitee
B
Bernadette • family_with_children • us
10
Pros:

Everything especially the scenery

2026-01-22 • via Nuitee
T
Tisha • family_with_children • us
10
2026-01-21 • via Nuitee
I
Isabelle • couple • us
10
2026-01-20 • via Nuitee
D
Daniel • couple • us
8
2026-01-20 • via Nuitee
B
Brandee • couple • us
8
2026-01-20 • via Nuitee
G
Godoy medina • family_with_children • mx
3
2026-01-20 • via Nuitee
J
Joseph • couple • us
10
Pros:

close to pool

2026-01-19 • via Nuitee
Y
Yasser • solo_traveller • gb
9
2026-01-19 • via Nuitee
L
Linda • solo_traveller • us
10
Pros:

Great location, clean and friendly staff.

Cons:

Paying $25 a day to park.

2026-01-19 • via Nuitee